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The Casablanca Hotel

Property class: 3.5

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Photo gallery for The Casablanca Hotel

Staircase
Reception
Restaurant
Land view from property
Point of interest

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
4 Windward Dr, Grimsby, ON, L3M 4E8
  • Place, Gateway Niagara Information Centre
    ‪19 min walk‬
  • Place, Forty Creek Distillery
    ‪1 min drive‬
  • Place, Peach King Centre
    ‪2 min drive‬
  • Airport, Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪30 min drive‬

Room options

View all photos for Classic Double Room, 2 Double Beds

Classic Double Room, 2 Double Beds | Premium bedding, Select Comfort beds, desk, blackout curtains

Classic Double Room, 2 Double Beds

8.4 out of 10
Very good
(64 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | Premium bedding, Select Comfort beds, desk, blackout curtains

Deluxe Double Room, 2 Double Beds

7.4 out of 10
Good
(13 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, Select Comfort beds, desk, blackout curtains

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(30 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, Select Comfort beds, desk, blackout curtains

Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About this property

The Casablanca Hotel

This smoke-free hotel features an indoor pool, a 24-hour fitness centre and massage/treatment rooms. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services and a 24-hour front desk. Weekly housekeeping is available.
The Casablanca Hotel offers 78 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Select Comfort beds feature premium bedding. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)).

Bathrooms include a combined bath/shower unit and complimentary toiletries. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms including rooms for couples. Services include hot stone massages and massages. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at The Casablanca Hotel. During your stay, you're just a quick walk from Lake Ontario. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes by foot from Lake Ontario and a 3-minute drive from Peach King Centre
  • Cats and dogs welcome for a fee
The Casablanca Hotel offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 8719 square feet (810 square metres) and includes conference space. Spa services, a vending machine, and tour/ticket assistance are also featured at the business-friendly The Casablanca Hotel. The hotel can provide concierge services and wedding services. Self parking is free.

This 3.5-star Grimsby hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Changing table
  • In-room cot
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (weekly)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 8,719 square feet of conference space

Outdoors

  • On a lake

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2001
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 23 November 2025 to 31 December 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue
  • Lift
  • Exterior
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
  • Parking area
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Casablanca Inn
Casablanca Winery
Casablanca Winery Grimsby
Casablanca Winery Inn
Casablanca Winery Inn Grimsby
Casablanca Winery Hotel Grimsby
Casablanca Winery Inn Grimsby, Ontario
The Casablanca Hotel Hotel
The Casablanca Hotel Grimsby
The Casablanca Hotel Hotel Grimsby

The Casablanca Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 406 out of 1003 reviews
Rating 8 - Good. 276 out of 1003 reviews
Rating 6 - Okay. 172 out of 1003 reviews
Rating 4 - Poor. 90 out of 1003 reviews
Rating 2 - Terrible. 59 out of 1003 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

George

Stayed 2 nights in Jan 2026

2/10 Terrible

JASKARAN SINGH

Stayed 1 night in Jan 2026

4/10 Poor

Brenda

Travelled with partner
Disliked: Cleanliness
Couldn’t adjust the heat. Room was hot. Room was very dated and furniture old and chipped.
Stayed 1 night in Dec 2025

10/10 Excellent

Deepak

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

Whitney

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Great spot for a family on a budget. The pool kept the kids entertained every day. The king suite with attached living space and pullout couch meant that as parents, we got to have some privacy but still be able to hear if anything was up. Nothing extravagant, but that's ok! This is our second year staying at The Casablanca, and we would gladly go again.
Stayed 3 nights in Dec 2025

6/10 Okay

Jaroslaw

Business traveller, Travelled with partner
Room was ok, but very hot in the room
Stayed 4 nights in Dec 2025

10/10 Excellent

Karl

Stayed 5 nights in Nov 2025

10/10 Excellent

Karl

Liked: Cleanliness, property conditions & facilities
The front desk staff is awesome
Stayed 2 nights in Nov 2025

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
This hotel used to be really nice and it's restaurant very good. While the staff was pleasant and the room clean, it's obvious things have changed. TV streaming was impossible the Internet is so bad.
Stayed 3 nights in Nov 2025

8/10 Good

Gordon

Liked: Cleanliness, staff & service, amenities
Location
Stayed 2 nights in Nov 2025

6/10 Okay

Rick

Liked: Cleanliness, staff & service
No room temperature control. Very hot and when we complained were advised to turn on the fan in the bathroom.
Stayed 1 night in Nov 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
although the heat in the room could not be turned down, the staff brought us a fan and solved the issue.
Stayed 4 nights in Nov 2025

6/10 Okay

Gabriella

Liked: Property conditions & facilities
Disliked: Cleanliness
Staff was courteous and room was large. Place is a bit dated. The bathroom needs attention. Black ring around where the water comes out of the showerhead. The head is silver. This is probably mould. Water damage in ceiling over toilet. Fan is filthy as is the light switch.
Stayed 1 night in Nov 2025

8/10 Good

Arian

Stayed 1 night in Nov 2025

6/10 Okay

George

Stayed 2 nights in Nov 2025

8/10 Good

Trina

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
clean room good bed
Stayed 2 nights in Nov 2025

2/10 Terrible

Linda

Disliked: Cleanliness, amenities
Room so hot!!!! Fan didn’t help. Not very clean.
Stayed 4 nights in Nov 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious, clean and quiet. Staff were always friendly, courteous and helpful- only 2 things we would suggest: room needs more lighting, and, both ice machines, floors 2 and …7 I think, did not work, so a message saying so would have been nice.
Stayed 3 nights in Nov 2025

4/10 Poor

Kevin

Liked: Cleanliness, staff & service
Disliked: Room comfort
No restaurant or bar. No place to get food. Not even a name on the hotel. The room had very few amenities, ie, 2 Styrofoam cups and one tiny shampoo. But the worst was that the room was boiling with no way to cool it off. Terrible nights sleep.
Stayed 1 night in Nov 2025

8/10 Good

Kimberley

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly. The room was very warm, and we could not control the temperature. It's a bit dated but overall clean.
Stayed 1 night in Nov 2025

2/10 Terrible

Alyssa

Disliked: Cleanliness, property conditions & facilities
The room was extremely hot and had a gross sour milk smelling odar in the hallways on the 6th floor. The room was also extremely stuffy with horrible air quality we had to go outside multiple times to feel better.
Stayed 1 night in Nov 2025

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

LISA

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel shut off air conditioning day of our trip and my friend had an asthma attack because room was stuffy and hot with no air circulation and we had to leave the property. Then they decided to not refund our room luckily Expedia came to our rescue. We would not recommend although the staff was very helpful they were not authorized to do much it was do to management
Stayed 1 night in Nov 2025

4/10 Poor

CONNIE

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The staff is excellent but the hotel is very dated. The room was way too warm - no way to cool and windows do not open. The tub panel was half on - towels were overused. The hair dryer dates back to the 80s. Its ok for a night but don’t expect much.
Stayed 1 night in Nov 2025

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Parking was excellent
Stayed 2 nights in Oct 2025