Hotel Karen
5.0 star property
Choose dates to view prices
Photo gallery for Hotel Karen
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
- Bar
- Breakfast available
- Gym
- Laundry
- 24/7 front desk
- Housekeeping
Explore the area
No. 999, Mu Zhou Road, Thousand Island Lake Town, Chunan County, Hangzhou, Zhejiang, 311700
- Qiandao LakePlace, Qiandao Lake
- Qiandao Lake Forest Oxygen BarPlace, Qiandao Lake Forest Oxygen Bar
- Qiandaohu National Forestry ParkPlace, Qiandaohu National Forestry Park14 min drive
Room options
View all photos for Deluxe Lakeview Suite
Deluxe Lakeview Suite
- 89 sq m
- 1 bedroom
- Lake view
- Sleeps 3
- 1 King Bed
View all photos for Presidential Quadruple Room, 2 Bedrooms
Presidential Quadruple Room, 2 Bedrooms
- 175 sq m
- Lake view
- Sleeps 4
- 2 Large Single Beds, 1 King Bed and 1 Large Single Sofa Bed
View all photos for Deluxe Twin Lakeview
Deluxe Twin Lakeview
- 43 sq m
- 1 bedroom
- Lake view
- Sleeps 3
- 2 Large Single Beds
View all photos for Lakeview Family Suite
Lakeview Family Suite
- 131 sq m
- 2 bedrooms
- Lake view
- Sleeps 4
- 1 King Bed and 2 Large Single Beds
View all photos for Family Suite with Garden Lake View
Family Suite with Garden Lake View
- 131 sq m
- 2 bedrooms
- Lake view
- Sleeps 4
- 2 Large Single Beds and 1 King Bed
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About this property
Hotel Karen
Luxury hotel with 2 restaurants and marina
Along with 2 restaurants, this hotel has a marina and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a sauna are on-site.
Hotel Karen offers 98 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. 43-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.
A marina and complimentary bicycles are featured at the hotel. A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Karen, you're just a quick walk from Qiandao Lake. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
- Free WiFi
- Free self-parking
- Enjoy Chinese cuisine with a poolside location at 千岛湖餐厅, one of the property's 2 restaurants
- Full breakfast served daily for a fee
- Take a swim in the seasonal outdoor pool
- Services include a lifeguard on-site, dry cleaning/laundry and a concierge
- On-site recreation includes a gym, a sauna and complimentary bicycles
- Just a 3-minute walk from Qiandao Lake and 11 minutes by car from Xiyuan Wharf
Hotel Karen offers its guests a marina, a sauna, and a fitness centre. There are 2 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.
A business centre and 4 meeting rooms are available. A children's pool, a seasonal outdoor pool, and a library are also featured at the luxury Hotel Karen. Limited free parking is available on a first-come, first-served basis.
Smoking is allowed in designated areas at this 5-star Hangzhou hotel.
For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
千岛湖餐厅 – This poolside restaurant specialises in Chinese cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
咖啡亭 – This bar overlooks the garden.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- Electric car charging station on site
- Height restrictions apply for on-site parking
- Free secured self parking on site
- Limited on-site parking
- Wheelchair-accessible parking available
- Onsite parking options include a garage
Food and drink
- Daily full breakfast available 7:00 AM to 10:00 AM for a fee: CNY 160 per person
- 2 restaurants
- A bar/lounge
- A poolside bar
- Couples/private dining
Restaurants on site
- 千岛湖餐厅
- 咖啡亭
Things to do
- Boat tours
- Children's pool
- Designer stores
- Free bicycle rentals
- Gym
- Library
- Personal motorised watercraft
- Playground
- Sauna
- Seasonal outdoor pool
- Shopping
- Wine tasting room
Family friendly
- Children's games
- Children's pool
- Children's toys
- Grocery/convenience store
- Laundry facilities
- Lifeguards on site
- Playground
- Seasonal outdoor pool
- Soundproofed rooms
Conveniences
- 24-hour front desk
- Gift shop/newsstand
- Grocery/convenience store
- Laundry facilities
- Luggage storage
- Safe at front desk
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Porter/bellhop
- Proposal/romance packages
- Tour and ticket assistance
- Wedding services
Business services
- 4 meeting rooms
- Business centre
Outdoors
- Barbecue grill
- Dock
- Garden
- Marina
- Picnic area
- Pool loungers
- Pool umbrellas
- Telescope
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Bathroom emergency pull cord
- Lift
- Raised toilet seat
- Well-lit path to entrance
- Wheelchair accessibility
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible parking
- Wheelchair-accessible registration desk
More
- Comprehensive food waste policy
- Comprehensive recycling policy
- Designated smoking areas
- Lifeguards
Room amenities
Bedroom
- Blackout drapes
- Down comforter
- Pillowtop mattress
- Premium bedding
Bathroom
- Children's slippers
- Designer toiletries
- Dressing gowns
- Hair dryer
- Slippers
- Towels provided
Entertainment
- 43-inch LCD TV with cable channels
Food and drink
- Coffee/tea maker
- Electric kettle
- Free bottled water
- Minibar
More
- Air conditioning
- Bulk dispensers for toiletries
- Desk
- Free local calls
- Individual decor
- Individual furnishings
- Phone
- Safe
- Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
- Pets and service animals are not allowed at Hotel Karen
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
- Deposit: CNY 3000.0 per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for full breakfast: from approximately CNY 160 per person
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
- The seasonal pool will open in June and close in September.
- Pool access available from 8:00 AM to 8:00 PM
- Registered guests are the only ones allowed to be in guestrooms.
- Pets and service animals are not allowed on site.
National rating
For the benefit of our customers, we have provided a rating based on our ratings system.
Property is also known as
Hotel Karen Hangzhou
Karen Hangzhou
Hotel Karen Hotel
Hotel Karen Hangzhou
Hotel Karen Hotel Hangzhou