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Classic Lodges The Old Swan Hotel

3.5 star property

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Photo gallery for Classic Lodges The Old Swan Hotel

A traditional building with a white facade, ivy-covered walls, and a black awning.
Lounge
A wooden revolving door with glass panels, a dark doormat, and a potted plant in the foreground.
A spacious lobby with a bar area, green armchairs, and a patterned carpet.
A hotel dining area with multiple tables set for breakfast, featuring plates of food, drinks, and breakfast items.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Business services

Explore the area

View in a map
Swan Road, Harrogate, England, HG1 2SR
  • Place, Royal Hall
    ‪2 min walk‬
  • Place, Turkish Baths and Health Spa
    ‪3 min walk‬
  • Place, Harrogate Convention Centre
    ‪7 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪28 min drive‬

Room options

View all photos for Classic Double or Twin Room

A hotel room with a bed, a desk, a chair, a TV, and two framed pictures on the wall.

Classic Double or Twin Room

  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Double or Twin Room

A hotel room with a large bed, two bedside lamps, a small table with a chair, and two framed pictures on the wall.

Classic Double or Twin Room

8.8 out of 10
Excellent
(25 reviews)
  • 180 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room

A hotel room with a large bed, two bedside lamps, a small table with a chair, and two framed pictures on the wall.

Double Room

8.4 out of 10
Very good
(40 reviews)
  • 180 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Executive Double or Twin Room

9.0 out of 10
Wonderful
(24 reviews)
  • 239 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

Single Room

9.2 out of 10
Wonderful
(31 reviews)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Executive Double Room

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Single Room

A hotel room with a bed, two bedside lamps, a window with curtains, a chair, a small table with a vase of flowers, and two framed pictures on the wall.

Single Room

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Executive Suite

A hotel room with a bed, two bedside lamps, a window with curtains, a chair, a small table with a vase of flowers, and two framed pictures on the wall.

Executive Suite

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room

A hotel room with a bed, two framed pictures on the wall, a desk with a chair, and a window with curtains.

Double Room

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

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Property amenity
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  • Free Wi-Fi
  • Restaurant
  • Breakfast available
4.3 out of 5, Excellent, 1,002 reviews
The price is €62
includes taxes & fees
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About this property

Classic Lodges The Old Swan Hotel

A restaurant, a bar/lounge and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 24-hour room service, dry cleaning and a 24-hour front desk.
Classic Lodges The Old Swan Hotel offers 136 accommodations with a hairdryer and an iron/ironing board. This accommodation offers separate sitting areas. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Classic Lodges The Old Swan Hotel. During your stay, you're just a quick walk from Mercer Art Gallery. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free WiFi
  • Enjoy British cuisine while dining at Wedgwood Restaurant
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, meeting rooms and a lift
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Mercer Art Gallery and Valley Gardens
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A library, a terrace, and barbecue grills are also featured at the business-friendly Classic Lodges The Old Swan Hotel. Parking is available for a fee.

This 3.5-star Harrogate hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 10:00 AM.
Wedgwood Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 12 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: GBP 15.95 for adults and GBP 15.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Wedgwood Restaurant

Things to do

  • Library

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Food and water bowls and an off-lead area are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.95 for adults and from GBP 15.95 for children
  • Self-parking fee: GBP 12.00 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Old Swan Hotel Harrogate
Old Swan Hotel
Old Swan Harrogate
Old Swan
Classic Lodges Old Swan Hotel Harrogate
Classic Lodges Old Swan Hotel
Classic Lodges Old Swan Harrogate
Classic Lodges Old Swan
Classic Lodges The Old Swan
Classic Lodges The Old Swan Hotel Hotel
Classic Lodges The Old Swan Hotel Harrogate
Classic Lodges The Old Swan Hotel Hotel Harrogate

Classic Lodges The Old Swan Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 436 out of 1000 reviews
Rating 8 - Good. 338 out of 1000 reviews
Rating 6 - Okay. 148 out of 1000 reviews
Rating 4 - Poor. 47 out of 1000 reviews
Rating 2 - Terrible. 31 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Wendy

Liked: Staff & service, property conditions & facilities
Very nice breakfast and staff pleasant.
Stayed 4 nights in Apr 2026
Verified

4/10 Poor

Neil

Disliked: Amenities, property conditions & facilities
No responses to messages prior to arrival to ensure we could get a wheelchair accessible room. On arrival, the only wheelchair access was up an incredibly steep slope to a door that will not remain open, making access very difficult. Check-in was cursory and we were only asked about parking so that they could charge us £12 per night to park up a hill away from the hotel, as the hotel's 4 blue badge spaces were always full. We were not asked about assistance in the event of an emergency, which is as a minimum standard best practice for wheelchair-using guests. The room was unbearably hot, and the windows in the bedroom and bathroom would not stay open unless wedged. The bathroom window mechanism in particular was broken and obviously had not been maintained. Same could be said for the rest of the tiny en-suite, which everything had been crammed into with no thought as to how one would use it. The soap dispenser was so high off the ground that even being 6 foot tall it was awkward to use. Add to this the smell of drains, and you can get the picture. To top it all off, the lift was broken on the last day of our 2 day stay and we were forced to use the staff elevator to get to and from our room. This hotel is living off the vapours of the memory of Agatha Christie, but it's rested on its laurels and is instead in dire need of renovation and improvements.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Michele

Lovely old hotel, faded elegance. Needs a refresh, weeds growing out of gutters. The lift soon went out of action, not a problem for us but difficult for elderly and infirm residents. Near the ballroom the glass roof had lots of serious cracks and smelt of damp. Loads of space in the car park. These are observations not criticisms. We did enjoy our stay.
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast first class as the staff bad points says get permit for car park no mention of £12 a day as disable and blue badge holder should be on booking site.asked for double bed not to single pushed together and duvet zipped together but hotel was quite full so give them benefit of doubt but not a good night's sleep.orderd fish chips and mushy peas.chips wedges? Pea's garden pea's.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Old Swan Hotel was a beautiful hotel with a lot of Old English charm that you don’t get nowadays,The breakfast was great so much food to choose from.The staff were always pleasant and polite.The room was perfect and the bed was so nice, i would definitely recommend and stay here again
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Gill

Liked: Cleanliness, staff & service, property conditions & facilities
This is a grand annd old fashioned hotel. Staff are friendly, the food was pretty good (we ate at the restaurant one evening). My main criticism was that it was quite draftyThere’s lots of onsite parking, which is charged at £12 per night.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

alan

Disliked: Cleanliness
room was not clean hairs in bath two large chips in bath bar man could not serve a large brandy and did not have brandy glass place could do with a shot
Stayed 2 nights in Mar 2026
Verified

8/10 Good

ben

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was very good and room was very spacious. Would of liked a fridge within the room and no charge for parking while staying at the hotel.
Stayed 1 night in Mar 2026
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was fresh and tasty
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Yamini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleasantly surprised by the hotel. The reviews I’ve read do not reflect the value for money. The breakfast was nice. The dining room was airy and not jam packed. I had a single room which was pleasant and clean. There are some particularly nice snug areas downstairs for chilling with friends. I’d go back again. Excellent value for money and good location.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room great shower breakfast ok not very hot
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Christiaan

Liked: Cleanliness, staff & service
Staff were very nice and attentive. The hotel was clean, tidy and for the most part, well presented. When I searched for a hotel, I applied the filter for free parking. This is not the case with this hotel as I was charged extra for parking. I can only comment on the room I stayed in but it was quite dated. Windows wouldn't stay open and huge flakes of paint pealing off the radiators exposing old paint underneath. Breakfast: A great selection but the cooked items had sat under the heat lamps for far to long and were hard and chewy. The continental items were also a good selection and much more palatable. The hotel is perfectly located, being a short walk from anywhere you might like to go or see in Harrogate. I would stay again but I'd avoid the cooked breakfast.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Diane

Liked: Cleanliness
Harrogate is a beautiful town with lots of nice shops.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived 2 hours early but were told our room was ready! On asking if there was a room we could upgrade to, we were given a Suite. Wow! it was fabulous and really changed our whole experience. The extra private sitting room was such a bonus and we made the most of it. Reception staff were welcoming and helpful and when we had drinks in the bar/lounge the barman was friendly and really efficient. We only booked one breakfast on the day we were checking out and, again, breakfast staff were friendly and welcoming. Breakfast was plentiful with good choices whatever your requirements are. We've stayed here before and would definitely stay again.
Spacious bedroom in Room 166
Fabulous bath in Room 166
Comfortable lounge in Room 166
Comfortable and welcoming bar/lounge.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room with modern decorated ensuite. Friendly, helpful staff. 5 minute walk to the Convention centre/shops. Would come back here again
Stayed 1 night in Mar 2026
Verified

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Room though clean was a little dated
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice period hotel in a quiet street but convenient for the town centre.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check-in by friendly staff. The hotel appears to have had a makeover, our room was freshly painted., clean and tidy.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice old school hotel. If you want modern convenience go to a premier Inn. If you want the actual lift Agatha Christie used to go to breakfast in, then come here!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jennifer

Liked: Staff & service, amenities
Delightful hotel
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Joanne

Liked: Cleanliness, staff & service, amenities
There were positives and negatives to our stay. The public areas and bar area were welcoming, clean and well appointed. Staff were friendly and polite. While our room was clean and comfortable it was very much in need of a refurb. The bathroom was clean and functional but very tatty in places, especially the window area. Toiletries were provided, but as only product was a combined hand wash, body wash and shampoo they couldn’t be described as luxurious. Our main disappointment was when we were woken before 8am as workman were working on the unoccupied rooms along our corridor. This included removing the furniture into the corridor and taking up the carpets. We were not informed at check-in that the work was planned. The hotel is in a quiet area of Harrogate just 5 minutes walk into the town centre. Ample onsite parking although there is a £12/night charge.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Clare

Liked: Cleanliness, staff & service
Such an amazing hotel, we were so happy to be staying there, everybody was authentic, and real, and that made such a difference – God bless all those who work there and may they continue their amazing work
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Toni

Liked: Cleanliness
Amazing building & history but in need of TLC & staff attention.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, amenities
Room was very clean and had everything we needed. Staff were very friendly and helpful. Breakfast was good and there was a variety of choice.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Ella

Inside the lift is disgusting sadly. 50 years ago I lived and worked at the old swan as a silver service waitress. You have downgraded the service so is now 4 star. That was disappointing to witness. Breakfast was also a let down. No meats, no porridge, black pudding tasteless, eggs over cooked, croissants cold. Sadly I have to say breakfast was only just 3 star. Before arrival I rang to arrange to extend one of my rooms for one night. Reception said they would arrange it when we got there. Spoke with reception day after arrival and was told they could not extend. That left us with trying to find another hotel for my daughter. Finally I was shocked to see myself sharing the lift with decorators with paint all over their clothes. When I worked there such a thing was unheard of as the staff lift is sufficient for co tractors and staff.
Stayed 3 nights in Feb 2026

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