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Classic Lodges The Old Swan Hotel

3.5 star property

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Photo gallery for Classic Lodges The Old Swan Hotel

Exterior
Gazebo
Property amenity
Lobby
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Parking available

Explore the area

View in a map
Swan Road, Harrogate, England, HG1 2SR
  • Place, Royal Hall
    ‪2 min walk‬
  • Place, Turkish Baths and Health Spa
    ‪3 min walk‬
  • Place, Harrogate Convention Centre
    ‪6 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪25 min drive‬

Room options

View all photos for Classic Double or Twin Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Classic Double or Twin Room

8.6 out of 10
Excellent
(18 reviews)
  • 180 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Double Room

8.2 out of 10
Very good
(28 reviews)
  • 180 sq m
  • Sleeps 3
  • 1 Double Bed

Executive Double or Twin Room

9.0 out of 10
Wonderful
(10 reviews)
  • 239 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Single Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Single Room

9.2 out of 10
Wonderful
(21 reviews)
  • Sleeps 1
  • 1 Single Bed

Executive Double Room

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 1 Single Bed

View all photos for Executive Suite

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Executive Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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Property amenity
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  • Free WiFi
  • Restaurant
  • Breakfast available
4.2 out of 5, Very good, 1,007 reviews
The price is €72
includes taxes & fees
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About this property

Classic Lodges The Old Swan Hotel

Hotel in Harrogate with 24-hour front desk and restaurant
A restaurant, a bar/lounge and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 24-hour room service, dry cleaning and a 24-hour front desk.
Classic Lodges The Old Swan Hotel offers 136 accommodations with a hairdryer and an iron/ironing board. This accommodation offers separate sitting areas. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Classic Lodges The Old Swan Hotel. During your stay, you're just a quick walk from Mercer Art Gallery. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free WiFi
  • Enjoy British cuisine while dining at Wedgwood Restaurant
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, meeting rooms and a lift
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Mercer Art Gallery and Valley Gardens
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A library, a terrace, and barbecue grills are also featured at the business-friendly Classic Lodges The Old Swan Hotel. Parking is available for a fee.

This Harrogate hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 10:00 AM.
Wedgwood Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: GBP 15.95 for adults and GBP 15.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Wedgwood Restaurant

Things to do

  • Library

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Food and water bowls and an off-lead area are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.95 for adults and from GBP 15.95 for children
  • Self-parking fee: GBP 12.00 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Old Swan Hotel Harrogate
Old Swan Hotel
Old Swan Harrogate
Old Swan
Classic Lodges Old Swan Hotel Harrogate
Classic Lodges Old Swan Hotel
Classic Lodges Old Swan Harrogate
Classic Lodges Old Swan
Classic Lodges The Old Swan
Classic Lodges The Old Swan Hotel Hotel
Classic Lodges The Old Swan Hotel Harrogate
Classic Lodges The Old Swan Hotel Hotel Harrogate

Reviews

Classic Lodges The Old Swan Hotel Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 400 out of 1002 reviews
Rating 8 - Good. 351 out of 1002 reviews
Rating 6 - Okay. 159 out of 1002 reviews
Rating 4 - Poor. 58 out of 1002 reviews
Rating 2 - Terrible. 34 out of 1002 reviews

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top class
Stayed 1 night in Aug 2025

10/10 Excellent

Martin

Travelled with partner
Liked: Amenities, property conditions & facilities
It was nice and was near town and nice place to visit Harrogate
Stayed 4 nights in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay and well presented, good amenities
Stayed 6 nights in Aug 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing at all to complain about, lovely place, excellent staff who couldn't do enough for us, in a word 'exceptional' ..... would highly recommend.
Stayed 1 night in Aug 2025

8/10 Good

Michael, Oxford

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This is our favourite hotel in Harrogate, partly because of its location and appearance, but partly because it provides such a faithful reminder of a time when things were more solid and less comfortable. Especially mattresses.
Stayed 1 night in Aug 2025

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a superior suite which was very nicely decorated and very clean. Staff very welcoming and helpful. Plenty of choice at breakfast and everything was very nice. Lovely hotel - would not hesitate to stay again.
Stayed 1 night in Aug 2025

8/10 Good

Beryl

Stayed 2 nights in Aug 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Lovely clean hotel in a fantastic position for visit to Harrogate. Breakfast really good, lay out good
Stayed 2 nights in Aug 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Jill

Stayed 1 night in Aug 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This is a lovely hotel with lots of history. Upgraded room as wanted the larger room. Didn’t realise this included a large sitting room. It was nice but not needed as we were out and about most of the time. The only downside was our waitress in the food hall for breakfast. She was the most unhelpful and miserable one in there. When I asked for something she basically grunted back. I heard others there also ask for different eggs. Again, she grunted back to them and was really unhelpful. Found her very rude. Also, not much choice for vegetarians for cooked breakfast. Perhaps they could add a choice of vegetarian sausages as they had meat ones. Other than this it was a nice hotel.
Stayed 2 nights in Aug 2025

6/10 Okay

Lady Yvonne, Glasgow

Travelled with partner
Liked: Cleanliness
Food selection felt limited in the bar area Room basic but clean
Stayed 1 night in Aug 2025

8/10 Good

Tony

Stayed 2 nights in Aug 2025

8/10 Good

Patricia

Travelled with family
Liked: Property conditions & facilities, room comfort

My super mini break.

Within walking distance to town lots of places to eat and drink. Friendly staff, enjoyed my stay, will book again in future.
Stayed 3 nights in Jul 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Nice Hotel

A very nice hotel. Room clean and good facilities. Decent breakfast with a good choice. Was a bit shocked though at £12 per day car parking charge.
Stayed 1 night in Aug 2025

8/10 Good

Andrew

Stayed 1 night in Aug 2025

10/10 Excellent

LOUISE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Lady Yvonne, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Perfect location to meet up with family and to explore the town. Great outside area to sit in as well as a lounge. Staff were friendly. Breakfast was very good.
Stayed 1 night in Aug 2025

10/10 Excellent

The Salvation Army

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

VICTORIA

Disliked: Cleanliness, staff & service, property conditions & facilities

I would avoid. We won't be returning!

A real shame! The write up was good, photos made it look cosy, quaint and rather indulgent. It was far from it! First room was dusty and badly maintained. The room was big but filled with dark un kept furniture which had its day 15 years ago. Small tv (about 10 years old at least), and the decor was depressing. We asked to be moved. A porter turned up with a tee towel, complaining it was the end of his shift...asking us what we wanted cleaning. We were far from impressed. Eventually a very scruffy front of house found us an alternative room, after a threat of us walking out. Breakfast just awful. Cold food, terrible coffee and worse service. We didnt return during our stay. If you do go..watch out for the £12 per night parking, the 12.5% service fee added to every bill...oh and card only transactions. Harrogate is fabulous and with such a huge amount of competition this hotel just has to do better! Needless to say, we will not be returning.
Stayed 4 nights in Jul 2025

10/10 Excellent

marie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love this hotel and looking forward to my next visit. Thank you.
Stayed 2 nights in Jul 2025

10/10 Excellent

Eleni

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely hotel booked for a wedding.
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Stayed 4 nights in Jul 2025

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