Classic Lodges The Old Swan Hotel

3.5 star property

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Photo gallery for Classic Lodges The Old Swan Hotel

Exterior
Bar (on property)
Desk, laptop workspace, iron/ironing board, free cots/infant beds
Property amenity
Interior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar

Explore the area

Map
Swan Road, Harrogate, England, HG1 2SR
  • Royal Hall
    ‪2 min walk‬
  • Turkish Baths and Health Spa
    ‪3 min walk‬
  • Harrogate Convention Centre
    ‪6 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪23 min drive‬

Room options

Executive Double Room

  • Sleeps 3
  • 1 Single Bed

Single Room

  • Sleeps 1
  • 1 Single Bed

Superior Suite

  • Sleeps 3
  • 1 Queen Bed

Executive Double or Twin Room

  • 239 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Executive Suite

  • Sleeps 3
  • 1 Queen Bed

Double Room

  • 180.0 sq m
  • Sleeps 3
  • 1 Double Bed

Classic Double or Twin Room

  • 180 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About this property

Classic Lodges The Old Swan Hotel

Hotel in Harrogate with 24-hour front desk and restaurant
A restaurant, a bar/lounge and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 24-hour room service, dry cleaning and a 24-hour front desk.
Classic Lodges The Old Swan Hotel offers 136 accommodations with a hairdryer and an iron/ironing board. This accommodation offers separate sitting areas. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Classic Lodges The Old Swan Hotel. During your stay, you're just a quick walk from Mercer Art Gallery. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free WiFi
  • Enjoy British cuisine while dining at Wedgwood Restaurant
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, meeting rooms and a lift
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Mercer Art Gallery and Valley Gardens
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A library, a terrace, and barbecue grills are also featured at the business-friendly Classic Lodges The Old Swan Hotel. Parking is available for a fee.

This Harrogate hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 9 AM.
Wedgwood Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to 9 AM for a fee: GBP 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Wedgwood Restaurant

Things to do

  • Library

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Food and water bowls and an off-lead area are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.95 per person
  • Self-parking fee: GBP 12.00 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

Property is also known as

Old Swan Hotel Harrogate
Old Swan Hotel
Old Swan Harrogate
Old Swan
Classic Lodges Old Swan Hotel Harrogate
Classic Lodges Old Swan Hotel
Classic Lodges Old Swan Harrogate
Classic Lodges Old Swan
Classic Lodges The Old Swan
Classic Lodges The Old Swan Hotel Hotel
Classic Lodges The Old Swan Hotel Harrogate
Classic Lodges The Old Swan Hotel Hotel Harrogate

Classic Lodges The Old Swan Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 367 out of 973 reviews
Rating 8 - Good. 352 out of 973 reviews
Rating 6 - Okay. 163 out of 973 reviews
Rating 4 - Poor. 60 out of 973 reviews
Rating 2 - Terrible. 31 out of 973 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Stephen

£12 parking

£12 for parking which was a surprise as I chose this hotel for parking thinking it was part of the hotel and therefore free
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort

Dated

Looking it's age
Stayed 1 night in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and cosy. Staff very friendly and helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Karla Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Good service.
Stayed 2 nights in Feb 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Affordable clean hotel polite staff close to the centre
Stayed 1 night in Feb 2025

6/10 Okay

Mrs C Silmon

Liked: Cleanliness, staff & service
Disliked: Room comfort
Staff were lovely but the room had issues for us. The heating was pumping out with no means of turning it down, it was daft to have to unplug the TV in order to use the plug & boil a kettle! No plugs near our beds to charge phones.
Stayed 2 nights in Feb 2025

8/10 Good

Lee

Liked: Cleanliness, property conditions & facilities, room comfort

Great price, good location

Abit of noise outside room being near lift , but room was enormous, building looks amazing , breakfast was okay , very good for price and in a good location , only downfall is having to pay to use there own car park and it’s a bit of a walk
Stayed 1 night in Feb 2025

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful welcoming staff and pleasant atmosphere. A lovely place to stay
Stayed 3 nights in Feb 2025

10/10 Excellent

Su

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Stayed 1 night in Feb 2025

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old photos

Booked what I thought was a suite with a four poster bed, on arrival I asked about the four poster bed and was told it wasn’t in this room and they only had one in the hotel also was told the photos on Expedia were old and they hadn’t been updated, was disappointed as that’s the only reason I spent extra money on this accommodation
Stayed 1 night in Feb 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Amenities, property conditions & facilities
Wasn't far from shops and restaurants,room was lovely,and clean and warm, very accommodating, couldn't fault anything and breakfast was 5* ,next time we come to Harrogate we will be booking to stay here again,staff were amazing.
Stayed 1 night in Feb 2025

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service
Room dated and a bit 'tried'. Loved the view of a brick wall! Rest of hotel really nice
Stayed 2 nights in Feb 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Alison

Stayed 1 night in Feb 2025

6/10 Okay

Tina

Travelled with partner
Liked: Cleanliness, staff & service
Good location for Main Street centre. Staff very friendly and helpful. Completed hotel online “speedy” check-in form but “hotel policy” meant I had to do it all again on paper on arrival. Executive Double room very clean but very dated. Full English breakfast was very good.
Stayed 1 night in Feb 2025

8/10 Good

Mr. Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the price was good and close to everything in Harrogate along with helpful and friendly staff. room clean and guess not a premium room but did what we needed. old hotel with history comes with squeaky floorboards etc. worth a visit if its a bed for the night stay your after. will stay again.
Stayed 1 night in Feb 2025

6/10 Okay

Amy

Stayed 1 night in Feb 2025

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5* brilliant

What a wonderful find! A roaring open fire, cosy elegant hotel. Lovely friendly staff and guests! Food was yummy too. Thank you. P.s no problems with a parking space at the hotel
Stayed 1 night in Feb 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice old hotel where Agatha Christie stayed

Great staff, nice room spotless and overlooking the front of the hotel, meals in the bar due to having a dog, looked after well poor set menu barely any choice and same soup for two days, 10% added to bill for the staff but can be removed if you ask. Think £12 parking per day is excessive all in all though an enjoyable stay
Stayed 3 nights in Feb 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel staff very friendly and helpful everything was excellent
Stayed 1 night in Feb 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Back again

Good hotel, well situated, clean, warm and tidy, good breakfast and friendly staff
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Very comfortable and helpful, friendly staff. Excellent breakfast and staff went out or their way to get us some more mint tea bags for the room. Really convenient for enjoying the Turkish Baths and Harrogate centre.
Stayed 1 night in Jan 2025

10/10 Excellent

H

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Feb 2025