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Classic Lodges The Old Swan Hotel

3.5 star property

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Photo gallery for Classic Lodges The Old Swan Hotel

Exterior
Gazebo
Lobby
Exterior
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Parking available

Explore the area

View in a map
Swan Road, Harrogate, England, HG1 2SR
  • Place, Turkish Baths and Health Spa
    ‪3 min walk‬
  • Place, Harrogate Convention Centre
    ‪6 min walk‬
  • Place, Harrogate Theatre
    ‪6 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪23 min drive‬

Room options

View all photos for Classic Double or Twin Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Classic Double or Twin Room

8.6 out of 10
Excellent
(18 reviews)
  • 180 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Double Room

8.0 out of 10
Very good
(27 reviews)
  • 180 sq m
  • Sleeps 3
  • 1 Double Bed

Executive Double or Twin Room

9.0 out of 10
Wonderful
(10 reviews)
  • 239 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Single Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Single Room

9.2 out of 10
Wonderful
(21 reviews)
  • Sleeps 1
  • 1 Single Bed

Executive Double Room

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 Single Bed

View all photos for Executive Suite

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Executive Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Suite

Superior Suite | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Superior Suite

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About this property

Classic Lodges The Old Swan Hotel

Hotel in Harrogate with 24-hour front desk and restaurant
A restaurant, a bar/lounge and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 24-hour room service, dry cleaning and a 24-hour front desk.
Classic Lodges The Old Swan Hotel offers 136 accommodations with a hairdryer and an iron/ironing board. This accommodation offers separate sitting areas. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Classic Lodges The Old Swan Hotel. During your stay, you're just a quick walk from Mercer Art Gallery. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free WiFi
  • Enjoy British cuisine while dining at Wedgwood Restaurant
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, meeting rooms and a lift
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Mercer Art Gallery and Valley Gardens
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A library, a terrace, and barbecue grills are also featured at the business-friendly Classic Lodges The Old Swan Hotel. Parking is available for a fee.

This Harrogate hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 10:00 AM.
Wedgwood Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: GBP 15.95 for adults and GBP 15.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Wedgwood Restaurant

Things to do

  • Library

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Food and water bowls and an off-lead area are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.95 for adults and from GBP 15.95 for children
  • Self-parking fee: GBP 12.00 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Old Swan Hotel Harrogate
Old Swan Hotel
Old Swan Harrogate
Old Swan
Classic Lodges Old Swan Hotel Harrogate
Classic Lodges Old Swan Hotel
Classic Lodges Old Swan Harrogate
Classic Lodges Old Swan
Classic Lodges The Old Swan
Classic Lodges The Old Swan Hotel Hotel
Classic Lodges The Old Swan Hotel Harrogate
Classic Lodges The Old Swan Hotel Hotel Harrogate

Reviews

Classic Lodges The Old Swan Hotel Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 393 out of 1001 reviews
Rating 8 - Good. 350 out of 1001 reviews
Rating 6 - Okay. 165 out of 1001 reviews
Rating 4 - Poor. 59 out of 1001 reviews
Rating 2 - Terrible. 34 out of 1001 reviews

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Perfect location to meet up with family and to explore the town. Great outside area to sit in as well as a lounge. Staff were friendly. Breakfast was very good.
Stayed 1 night in Aug 2025

10/10 Excellent

The Salvation Army

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

VICTORIA

Disliked: Cleanliness, staff & service, property conditions & facilities

I would avoid. We won't be returning!

A real shame! The write up was good, photos made it look cosy, quaint and rather indulgent. It was far from it! First room was dusty and badly maintained. The room was big but filled with dark un kept furniture which had its day 15 years ago. Small tv (about 10 years old at least), and the decor was depressing. We asked to be moved. A porter turned up with a tee towel, complaining it was the end of his shift...asking us what we wanted cleaning. We were far from impressed. Eventually a very scruffy front of house found us an alternative room, after a threat of us walking out. Breakfast just awful. Cold food, terrible coffee and worse service. We didnt return during our stay. If you do go..watch out for the £12 per night parking, the 12.5% service fee added to every bill...oh and card only transactions. Harrogate is fabulous and with such a huge amount of competition this hotel just has to do better! Needless to say, we will not be returning.
Stayed 4 nights in Jul 2025

10/10 Excellent

marie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love this hotel and looking forward to my next visit. Thank you.
Stayed 2 nights in Jul 2025

10/10 Excellent

Eleni

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely hotel booked for a wedding.
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Stayed 4 nights in Jul 2025

6/10 Okay

Dr Mathew

Stayed 2 nights in Jul 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, fantastic room

Absolutely fantastic room, we had a suite. Great location. Good choice for breakfast, although the hot buffet was a bit cold
Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend break

Single room was very spacious. Bathroom too. Bed comfortable. The hotel is very near the town centre and Valley Gardens so could walk in easily in c5mins. Despite this it is in a very quiet location. There is ample parking but a bit pricey.
Stayed 4 nights in Jul 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for the Great Yorkshire Show
Stayed 1 night in Jul 2025

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely nhitel for a night out in Harrogate.

Stayed 1 night in Jul 2025

8/10 Good

Trevor

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Nancy-Ann, Fort Assiniboine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quiet,clean, and friendly staff
Stayed 2 nights in Jul 2025

8/10 Good

Pamela

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Lovely staff and a great breakfast.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Loved the location - customer service and attentivness
Stayed 3 nights in Jul 2025

6/10 Okay

Mike

Bedroom windows in very bad state.bedroom furniture definitely passed its best and some kind person scratched our car in the car park .
Stayed 2 nights in Jul 2025

10/10 Excellent

Eric

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff excellent, hotel olde world/classic, beautiful grounds. Only one adverse comment, no air con and very very warm rooms. Staff were great and changed to a first floor however we would stay there anytime.
Stayed 4 nights in Jun 2025

8/10 Good

Trevor

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Quiet, friendly staff, not far from the center and train station 10 min walk.
Stayed 2 nights in Jun 2025

6/10 Okay

Kathleen

Stayed 3 nights in Jun 2025

8/10 Good

Stuart

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If is good enough for Agatha Christie good enough for me
Stayed 1 night in Jun 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room, 242, was at the end of several long corridors but the length of the walk was soon forgotten when we saw the room/suite. Amazing space and comfort.. This is not a modern hotel but staff and facilities were great and we had a lovely breakfast.
Stayed 1 night in Jun 2025

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