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Classic Lodges The Old Swan Hotel

3.5 star property

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Photo gallery for Classic Lodges The Old Swan Hotel

Property entrance
Daily full breakfast (GBP 15.95 per person)
Exterior
Reception
Lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Business services

Explore the area

View in a map
Swan Road, Harrogate, England, HG1 2SR
  • Place, Royal Hall
    ‪2 min walk‬
  • Place, Turkish Baths and Health Spa
    ‪3 min walk‬
  • Place, Harrogate Convention Centre
    ‪7 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪28 min drive‬

Room options

View all photos for Classic Double or Twin Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Classic Double or Twin Room

8.8 out of 10
Excellent
(22 reviews)
  • 180 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Double Room

8.2 out of 10
Very good
(35 reviews)
  • 180 sq m
  • Sleeps 3
  • 1 Double Bed

Executive Double or Twin Room

9.0 out of 10
Wonderful
(18 reviews)
  • 239 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Single Room

9.2 out of 10
Wonderful
(30 reviews)
  • Sleeps 1
  • 1 Single Bed

Executive Double Room

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 3
  • 1 Single Bed

View all photos for Executive Suite

Executive Suite | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Executive Suite

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed

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About this property

Classic Lodges The Old Swan Hotel

A restaurant, a bar/lounge and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 24-hour room service, dry cleaning and a 24-hour front desk.
Classic Lodges The Old Swan Hotel offers 136 accommodations with a hairdryer and an iron/ironing board. This accommodation offers separate sitting areas. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Classic Lodges The Old Swan Hotel. During your stay, you're just a quick walk from Mercer Art Gallery. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free WiFi
  • Enjoy British cuisine while dining at Wedgwood Restaurant
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, meeting rooms and a lift
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Mercer Art Gallery and Valley Gardens
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A library, a terrace, and barbecue grills are also featured at the business-friendly Classic Lodges The Old Swan Hotel. Parking is available for a fee.

This 3.5-star Harrogate hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 10:00 AM.
Wedgwood Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 12 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: GBP 15.95 for adults and GBP 15.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Wedgwood Restaurant

Things to do

  • Library

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Food and water bowls and an off-lead area are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.95 for adults and from GBP 15.95 for children
  • Self-parking fee: GBP 12.00 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Old Swan Hotel Harrogate
Old Swan Hotel
Old Swan Harrogate
Old Swan
Classic Lodges Old Swan Hotel Harrogate
Classic Lodges Old Swan Hotel
Classic Lodges Old Swan Harrogate
Classic Lodges Old Swan
Classic Lodges The Old Swan
Classic Lodges The Old Swan Hotel Hotel
Classic Lodges The Old Swan Hotel Harrogate
Classic Lodges The Old Swan Hotel Hotel Harrogate

Classic Lodges The Old Swan Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 419 out of 1003 reviews
Rating 8 - Good. 344 out of 1003 reviews
Rating 6 - Okay. 155 out of 1003 reviews
Rating 4 - Poor. 52 out of 1003 reviews
Rating 2 - Terrible. 33 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Marjorie

Travelled with family
Liked: Cleanliness, staff & service
Room was clean and bed comfy
Stayed 1 night in Jan 2026

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, amenities
Beautiful old building , lots of character & Charm , all the staff are friendly & helpful , clean room , great choice at breakfast. 5 minutes walk into town center.
Stayed 1 night in Jan 2026

8/10 Good

janet

Liked: Cleanliness, staff & service, property conditions & facilities
I booked a small double room. Which was a three-quarter bed with one pillow! But I slept well. Arrived very late into the evening so I went straight to bed. Lovely clean bathroom. No noise. I only had toast and cereal from the breakfast buffet, hence four stars. I didn't see the hot buffet.
Stayed 1 night in Jan 2026

10/10 Excellent

Catherine

Stayed 1 night in Dec 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities
very clean/lovely bathroom/shower/
Stayed 2 nights in Dec 2025

6/10 Okay

Bryan

Travelled with group
Liked: Cleanliness
Staff friendly, room was clean , didnt have breakfast but it was was ok last time we stayed ! Good location, only a 5/10 minute walk to town centre.
Stayed 2 nights in Jan 2026

8/10 Good

Richard

Stayed 3 nights in Jan 2026

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff. They accommodated us early, with one of the two rooms I had booked. This allowed us to drop off luggage and booked in, then go straight off to attend a wedding at another venue. It was very helpful. Thank you.
Stayed 1 night in Jan 2026

8/10 Good

John

Stayed 2 nights in Dec 2025

8/10 Good

Neil

Liked: Cleanliness, amenities
Small room tv not working
Stayed 1 night in Dec 2025

10/10 Excellent

Gabrielle

Stayed 2 nights in Dec 2025

8/10 Good

Jonathan

Travelled with partner
Liked: Cleanliness
The friendly staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Emma

Stayed 1 night in Dec 2025

2/10 Terrible

Jade

Disliked: Cleanliness, staff & service, property conditions & facilities
Hairs on the bed really dirty and ugly
Stayed 3 nights in Dec 2025

10/10 Excellent

Muhammad Ishmael

Liked: Cleanliness, amenities, property conditions & facilities
I had a really lovely stay here! The hotel was very clean and comfortable, even with the cheapest room option, which honestly surprised me in a good way. The reception service was fantastic — Jay at reception was incredibly helpful, joyful and welcoming, and really made my stay feel easy and stress-free. This was my first time staying here and I’ll definitely be booking again. Thank you for a great experience!
Stayed 3 nights in Dec 2025

6/10 Okay

S L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was tired, looked a bit grimy. The walls must have been paper thin, as I was woken by steady bonking for a good hour at silly o'clock. If it wasn't so annoying, I would have been quite envious of their stamina! I couldn't adjust the shower head and didn't fancy drowning, so I had a wash down before bed. I found the extra pillow (good), but unlike the rest of the hotel, my room was chilly, the duvet thin and no additional blanket. There was a bottle of mineral water, but it looked like the lid had been chewed by someone trying to open it, so I got a jug of tap water with ice from the restaurant when I went down to dinner. To start I was the only diner, all the tables were laid for breakfast, except for a couple on the left by the radiators. A second couple came in for dinner later. Good points, Lanson by the glass, but the menu was unimaginative and food average. I had visited before, with my husband for a family reunion in the Summer. On that occasion we had a suite and the experience was very, very different. I didn't bother with breakfast, although I had paid for it. Considering how much I was looking forward to returning, albeit on my own as a single female traveller, I was thoroughly disappointed. Room charges for 1 starter and 1 main at dinner, 1 night parking and two drinks (one bar and 1 with dinner) was £66. Be aware, they apply 10% gratuity to everything including drinks and bar is card only. Back to the Crowne Plaza next time I travel there solo.
Stayed 1 night in Dec 2025

6/10 Okay

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, great location for town, but far too hot and we could only open the window slightly. The maid walked in to the room 9am on the Sunday despite us answering her knock, which was not ideal.
Stayed 1 night in Dec 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room lovely and clean. Too much noise early morning but apart fro. Tgat all ok.
Stayed 2 nights in Dec 2025

10/10 Excellent

Steven

Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Brilliant room and staff very helpful
Stayed 2 nights in Dec 2025

6/10 Okay

Ian

The room was clean and of a decent size. Bedroom with a separate lounge room. Rather a touchnice touch.
Stayed 1 night in Dec 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Lots of history at the Old Swan. Room was spotless. All staff very friendly and helpful. Location is very central with easy parking.
Stayed 2 nights in Dec 2025

8/10 Good

David

Liked: Staff & service
Good location, room tired, poor lighting, room clean but broken window in bathroom and water marks on ceiling, possibly ftom roof leak, on 2nd night strong smell of weed on 3rd floor, on check out was a resident housed by council for 10days, 1st night smoking weed in room, was evicted but should not of happened
Stayed 2 nights in Dec 2025

8/10 Good

Pamela

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything was good . The staff were polite and the breakfast was good.
Stayed 3 nights in Dec 2025

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional hotel in a very convenient location. Staff extremely helpful. Went out of their way to be accommodating. The only downside was, our room was exceptionally hot. We could not turn off the radiator so staff gave us a fan to cool the room overnight. They did offer to change our room but we had already unpacked. I also think some nicer complimentary toiletries would be a nice touch. Tee, coffee, water all provided in the room.
Stayed 1 night in Dec 2025

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