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Mitsis Cretan Village

4.0 star property

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Photo gallery for Mitsis Cretan Village

4 restaurants, lunch served
In-room safe, free WiFi, bed sheets
Family Apartment, Sea View | Beach/ocean view
5 outdoor pools
Land view from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • All-inclusive
  • Bar
  • Room service
  • Breakfast included
  • 24/7 front desk
  • Gym

Explore the area

View in a map
Limenas, Hersonissos, Crete Island, 70014
  • Place, Convention Centre Creta Maris
    ‪4 min drive‬
  • Place, Port of Hersonissos
    ‪6 min drive‬
  • Place, Star Beach Water Park
    ‪11 min drive‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪24 min drive‬

Room options

View all photos for Double Bungalow Garden View

In-room safe, free WiFi, bed sheets

Double Bungalow Garden View

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Family Apartment, Garden View

In-room safe, free WiFi, bed sheets

Family Apartment, Garden View

8.0 out of 10
Very good
(2 reviews)
  • 31 sq m
  • Sleeps 5
  • 2 Single Beds and 3 Single Sofa Beds

View all photos for Family Room, Garden View

In-room safe, free WiFi, bed sheets

Family Room, Garden View

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • Sleeps 4
  • 2 Single Sofa Beds and 2 Single Beds

View all photos for Family Apartment, Sea View

In-room safe, free WiFi, bed sheets

Family Apartment, Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • Sleeps 5
  • 2 Single Beds and 3 Single Sofa Beds

View all photos for Family Room, Sea View

Family Room, Sea View | In-room safe, free WiFi, bed sheets

Family Room, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 4
  • 2 Single Sofa Beds and 2 Single Beds

View all photos for Double Bungalow Sea View

Double Bungalow Sea View | In-room safe, free WiFi, bed sheets

Double Bungalow Sea View

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Bungalow Front Sea View

Double Bungalow Front Sea View | In-room safe, free WiFi, bed sheets

Double Bungalow Front Sea View

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

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About this property

Mitsis Cretan Village

All-inclusive hotel with 4 restaurants and 5 outdoor pools
Guests of this beach hotel will appreciate convenient on-site amenities such as a fitness centre and spa services.
Mitsis Cretan Village offers 322 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to furnished balconies or patios. Televisions come with cable channels.

Bathrooms include a bath and complimentary toiletries. This Hersonissos hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a waterslide and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Royal Mare Thalasso. Services include facials and body treatments.
During your stay at Mitsis Cretan Village, you'll be within walking distance of Sarandaris Beach. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 4 restaurants, a beach bar and 2 poolside bars
  • Splash around at the waterslide or swim in the 5 outdoor pools
  • Indulge with massages, body treatments or facials at Royal Mare Thalasso
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes 4 outdoor tennis courts, a gym and mini golf
  • Just a 5-minute drive from Port of Hersonissos and 6 minutes from Star Beach Water Park
  • Local-area shuttle service available for a fee
Mitsis Cretan Village is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Mitsis Cretan Village offers its guests a full-service spa, 5 outdoor swimming pools, outdoor tennis courts, and a waterslide. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars, a beach bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

You'll find a business centre on site. A children's pool, a fitness centre, and spa services are also featured at the family-friendly Mitsis Cretan Village. Self parking is free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Veranta – This restaurant serves lunch and dinner.
La pergola – On-site restaurant. Reservations are required.
Thalassa – This restaurant is located on the beach. Open selected days.
Aldy – On-site restaurant. A children's menu is available.
Room service (during limited hours) is available.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Pilates

Entertainment

On-site entertainment and activities
On-site live performances

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle available
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • Snack bar/deli

Restaurants on site

  • Aldy
  • Dionyssos
  • La pergola
  • Thalassa
  • Veranta

Things to do

  • 4 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Mini golf
  • Playground
  • Rowing/canoeing
  • Shopping centre
  • Tennis lessons
  • Water skiing
  • Water sports equipment
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Facials
  • Massage

Accessibility

  • No lift

More

  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Aldemar Cretan Village Hotel Heraklion
Aldemar Cretan Village Heraklion
Aldemar Cretan Village Hotel Hersonissos
Aldemar Cretan Village Hotel
Aldemar Cretan Village Hersonissos
Aldemar Cretan Village All Inclusive All-inclusive property
Aldemar Cretan Village Hotel Chersonisos
Aldemar Cretan Village Crete, Greece
Aldemar Cretan Village All Inclusive Hersonissos
Aldemar Cretan Village All Inclusive
Almar Cretan ge Inclusive inc

Reviews

Mitsis Cretan Village Reviews

8.8

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 42 out of 86 reviews
Rating 8 - Good. 32 out of 86 reviews
Rating 6 - Okay. 11 out of 86 reviews
Rating 4 - Poor. 1 out of 86 reviews
Rating 2 - Terrible. 0 out of 86 reviews

Reviews

6/10 Okay

Thomas

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Neil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time visiting a Mitsis, I was dubious as it was so cheap for a family of four, all inclusive. I was pleasantly surprised!! We all had a great time and will be back, We were a family of four, young children, and the room was cozy! I imagine with older children it would be cramped. Food selection was good and tasty with different themed nights. Breakfast got a bit boring by day 6, lots of choice just the same every day. All edible and tasty, though.
Stayed 6 nights in Jul 2025

10/10 Excellent

Pauline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family resort
Stayed 5 nights in Jul 2025

10/10 Excellent

Geoffrey William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully landscaped resort with excellent food options and friendly, attentive staff. Pleasant distance from the airport for transfers. Great for kids (they loved the water slide). Only negatives; most of the pool tables in the games area are missing a full set of balls. Can be tricky securing sunloungers by the pool areas and the nighttime entertainment can be a bit noisy if staying near the amphitheatre. The beach is clean and super accessible. The sea is very rocky underfoot here but we enjoyed that because it means there’s an abundance of fish to view in shallow water close to the shore. Excellent for newbie snorkellers and/ or kids. Overall we had a wonderful, relaxed holiday in a gorgeous setting with an excellent selection of food available almost 24/7. Would not hesitate to stay here again.
Stayed 7 nights in Jul 2025

10/10 Excellent

Ginette, Isleworth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are super friendly, all inclusive is good value, plenty of space and we had the most glorious weather!
Stayed 7 nights in Jul 2025

10/10 Excellent

Tejas

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

8/10 Good

Lenismar Alves de, Swindon

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Very good
Stayed 7 nights in May 2025

8/10 Good

Nydia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Antonio Rogerio da Silva

Travelled with family and small children, Travelled with group
Liked: Cleanliness, property conditions & facilities
The property is very nice and very clean the entertainment is poor food is very good the staff booked is don’t know what she due.
Stayed 7 nights in May 2025

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful Family Holiday at Mitsi Cretan Village - Service Shines! We recently returned from a fantastic stay at Mitsi Cretan Village with our 3-year-old toddler, and overall, we had a truly lovely family holiday. The standout feature of this hotel is undoubtedly its staff and service, which genuinely felt like a proper 5-star experience. From the moment we arrived, the team was incredibly attentive and hospitable. Nothing was ever too much trouble, and they consistently went above and beyond to ensure we had everything we needed. The overall atmosphere was warm and welcoming. The layout of the hotel is also excellent, with easy access to the beautiful beach and the various pools. As a family hotel, you should expect children and a lively atmosphere, which suited us perfectly. We wouldn't necessarily recommend this resort for couples or friends seeking a quieter getaway. We would also recommend requesting a room in the quieter parts of the hotel. We were initially allocated a room above the main bar, which was quite noisy. The best rooms are likely located on either side of the complex. However, it's worth noting that regardless of your room location, there will likely be some level of activity going on until at least 10 pm. Our little one absolutely loved the kids' areas, especially the fantastic pools. The kids' corner was also very welcoming, and the activities they had planned looked very interesting, with the children seeming thoroughly engaged. There were also plenty of
Stayed 7 nights in May 2025

10/10 Excellent

Adriana, Swindon

Stayed 1 night in May 2025

10/10 Excellent

Rashesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely family holiday

The hotel was amazing and better than advertised. The rooms and surrounding areas were clean and airy, the location was beautiful. Travelling with a 2 year old, the all inclusive food, pizza corner and snacks were great. We really enjoyed the variety of food, especially as vegetarians. The bar staff, restaurant staff and lobby staff were amazing - super helpful. The best part was the animation team. An excellent job done by Marcone, Giorgia and Karol - our son loved the mini disco every night. They were fantastic and helped my son have a memorable holiday
Stayed 7 nights in May 2025

10/10 Excellent

Mircea Petru

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2024

6/10 Okay

Auriol

Travelled with group
Stayed 8 nights in Jul 2024

10/10 Excellent

Martin

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent dining options.
Stayed 7 nights in Jul 2024

10/10 Excellent

Marinella

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The variety and quality of food was incredible. 5 day stay and didn’t eat the same dish twice
Stayed 5 nights in Jun 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good stay, good food and very hospitable. Needed a taxi to get to places around the hotel but that was easy to organise through the hotel.
Stayed 6 nights in Aug 2023

8/10 Good

Alistair

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property lovely location, exactly what was needed. Kids loved it, so i'd say it was geared up for children, though not so much for under 4s. Food and drink quality slightly lacking. Entertainment was a bit too samey, but overall such a great holiday.
Stayed 7 nights in Oct 2023

10/10 Excellent

Freli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2023

10/10 Excellent

Michal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2023

10/10 Excellent

Vera, Newbury

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent everything Staff amazing reception staff 👏 amazing, food lovely. Very nice holiday
Stayed 7 nights in May 2023

10/10 Excellent

Christos

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Schöner Aufenthalt bei sehr nettem Personal!

Im Allgemeinen war es sehr schön und wir hatten eine sehr angenehme Zeit dort verbracht!! Manche Sachen könnten besser sein, man kann aber nichts ändern, es handelt sich um ein altes Hotel, das sehr bald renoviert werden muss! Die Zimmer sind ok, die Reinigung war sehr gut, in der Taverne Frau Giouli die Bedienung, sowie die beiden Köche Lefteris und Vangelis machen ausgezeichnete Arbeit, sind sehr freundlich und bemühen sich für das Beste!! Das ganze Personal ist sehr nett, hilfsbereit, offen, will von sich erzählen und ein Teil des Urlaubs werden! Alle sind sehr froh, wenn man ihnen ein gutes Wort über ihre Arbeit sagt, sie lobt und natürlich sie machen den Aufenthalt angenehm und zum besonderen Erlebnis! Meine Familie und meine Freunde waren sehr begeistert von der Gastfreundschaft, der Qualität der Gastronomie, von der Valentina und dem Rahmenprogramm, von der Vielfalt und dem großen Angebot! Sehr bald müssen aber alle Stein-Böden frisch lackiert und die Löcher gefüllt werden, damit die Anlage überhaupt sauberer aussieht! An der Rezeption sind manche neuen Sessel nötig, die Fenster der Taverne müssen sofort gereinigt und die Lichter gewechselt werden, (sie machen einem sehr müde), die Tore mit dem Müll vom Restaurant direkt neben dem Eingang des Hotels müssen geschlossen bleiben, es sieht ja schrecklich aus, wenn man ankommt und vieles vieles mehr, damit man sich nicht so sehr unterstellt fühlt, in diesem Hotel zu wohnen und nicht in den beiden benachbarten Mitsis!!
Stayed 3 nights in Apr 2023

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great break

Very friendly staff, clean and food was good!
Stayed 7 nights in Mar 2023

10/10 Excellent

Xhuljo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed very my everything was perfect

8/10 Good

Neringa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I was very pleased with customer service. All staff are extremely nice, kind and always enthusiastic to help with any queries. Regarding hotel entertainment, could be improved, even taking to the account that it was off season.
Stayed 7 nights in Oct 2022