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Atlantica Caldera Palace - All Inclusive

5.0 star property

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Photo gallery for Atlantica Caldera Palace - All Inclusive

A bar area with a round seating arrangement, wooden slatted walls, hanging spherical light fixtures, and a bar counter with stools.
A modern hotel room with a bed, bedside table, chair, and a wall-mounted lamp.
A swimming pool with lounge chairs, a thatched-roof pavilion, and flags.
A rooftop terrace with a sofa, chairs, and a table with a drink and fruit.
A beach with rows of sun loungers and thatched umbrellas, a clear blue sky, and the ocean in the background.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
ANALIPSI, Hersonissos, 70014
  • Place, Convention Centre Creta Maris
    ‪7 min drive‬
  • Place, Aquaworld Aquarium
    ‪8 min drive‬
  • Place, Port of Hersonissos
    ‪8 min drive‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪18 min drive‬

Room options

View all photos for Twin / Double Room Inland View

A hotel room with a herringbone-patterned wood wall, a bed with patterned pillows, and pendant lights.

Twin / Double Room Inland View

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Double Room Sea View

A modern hotel room with a large bed, a wooden headboard, two bedside tables, a floor lamp, and a view of the city.

Double Room Sea View

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Double Room Swim up Inland View

A modern hotel room with a large bed, a small table, a chair, and a view of a pool and buildings outside.

Double Room Swim up Inland View

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room Private Pool Inland View

A modern hotel room with a large bed, two bedside tables, a wooden headboard, and pendant lighting.

Double Room Private Pool Inland View

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room Sea View

A modern hotel room with a large bed, a balcony with a view of the sea, and a sliding door leading to an outdoor seating area.

Family Room Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Family Room Inland View

A hotel room with a bed, desk, chair, and a view through a sliding door.

Family Room Inland View

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Family Suite Swim Up Inland View

Family Suite Swim Up Inland View | Free minibar, in-room safe, desk, blackout curtains

Family Suite Swim Up Inland View

8.0 out of 10
Very good
(1 review)
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Family Suite Private Pool Inland View

A modern hotel room with a large bed, dark wood paneling, two bedside lamps, and a bench by the window.

Family Suite Private Pool Inland View

  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Family Suite Private Pool Sea View

Family Suite Private Pool Sea View | Free minibar, in-room safe, desk, blackout curtains

Family Suite Private Pool Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Family Suite Swim Up Sea View

Family Suite Swim Up Sea View | Free minibar, in-room safe, desk, blackout curtains

Family Suite Swim Up Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Suite, City View

A modern hotel room with a bed, a desk, a chair, a TV, and a large window with curtains.

Suite, City View

  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Family Suite, Sea View

Family Suite, Sea View | Free minibar, in-room safe, desk, blackout curtains

Family Suite, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

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About this property

Atlantica Caldera Palace - All Inclusive

Catch some rays at the beach or spend the day relaxing at Atlantica Caldera Palace - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
Atlantica Caldera Palace - All Inclusive offers 411 air-conditioned accommodations with free minibar items and a safe. Rooms open to furnished balconies or patios. 43-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

This Hersonissos property provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include an outdoor tennis court, a waterslide and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Atlantica Caldera Palace - All Inclusive. During your stay, you'll be close to Port of Hersonissos. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • The 7 restaurants, 3 poolside bars and 6 bars/lounges offer choices for drinking and dining
  • Splash around at the waterslide or swim in the seasonal outdoor pool
  • Indulge with body treatments, facials or body scrubs at the spa
  • Services include babysitting, a children's club and a lifeguard on-site
  • On-site recreation includes an outdoor tennis court, a gym and basketball
  • 7 minutes by car from Port of Hersonissos and 8 minutes from Star Beach Water Park
Atlantica Caldera Palace - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Atlantica Caldera Palace - All Inclusive offers its guests a full-service spa, an outdoor tennis court, and a waterslide. There are 7 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 6 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

A business centre and 3 meeting rooms are available. A children's pool, a seasonal outdoor pool, and a fitness centre are also featured at the luxury Atlantica Caldera Palace - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Hersonissos property.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.
OLIVE GROVE BUFFET – This buffet restaurant serves breakfast, lunch and dinner.
Basilico Italian – This restaurant specialises in Italian cuisine. Reservations are required. Open selected days.
Five Flavor Thai – This restaurant specialises in Thai cuisine. Reservations are required. Open selected days.
Tex Mex Mexican – This restaurant specialises in Tex-Mex cuisine. Reservations are required. Open selected days.
Oregano Greek Tavern – This restaurant specialises in Greek cuisine. Reservations are required. Open selected days.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and beverages included

Land activities

Fitness facilities
Football
Tennis
Volleyball
Tennis racquets
Children's club

Lessons/classes/games

Aerobics
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 3 poolside bars
  • 6 bars/lounges
  • 7 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Basilico Italian
  • Five Flavor Thai
  • OLIVE GROVE BUFFET
  • Oregano Greek Tavern
  • Tex Mex Mexican

Things to do

  • Arcade/game room
  • Archery
  • Basketball
  • Billiards/pool table
  • Books
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor tennis court
  • Piano
  • Pilates classes
  • Playground
  • Seasonal outdoor pool
  • Shopping
  • Table tennis
  • Volleyball
  • Waterslide
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Lifeguards on site
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Firepit
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Lifeguards
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches used
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 1 November and 30 March.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 27 March and close on 02 November.
  • Pool access available from 10:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Atlantica Caldera Palace All Inclusive All-inclusive property
Atlantica Caldera Palace All Inclusive Hersonissos
Atlantica Caldera Palace All Inclusive
All-inclusive property Atlantica Caldera Palace - All Inclusive
Atlantica Caldera Palace - All Inclusive Hersonissos
Atlantica Caldera Inclusive
Atlantica Caldera Palace All Inclusive
Atlantica Caldera Palace - All Inclusive Hersonissos
Atlantica Caldera Palace - All Inclusive All-inclusive property

Atlantica Caldera Palace - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 64 out of 94 reviews
Rating 8 - Good. 15 out of 94 reviews
Rating 6 - Okay. 10 out of 94 reviews
Rating 4 - Poor. 2 out of 94 reviews
Rating 2 - Terrible. 3 out of 94 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nassri

Liked: Amenities, property conditions & facilities
Great pools , entertainment and staff.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at this resort- the swim up room was a definite must have! The food and staff were also amazing!
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Loizos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel facilities are outstanding, and the overall expereience is great value for money
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Patrick John

Liked: Cleanliness, staff & service, property conditions & facilities
Good service,Friendly, Good food,Right on the beach and nice rooms.
Stayed 7 nights in Mar 2024
Verified

10/10 Excellent

debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the direct access to the beach and all of the amazing views and scenery!
Stayed 6 nights in Aug 2022
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family resort

This is a great family resort not sure of you dont have children. The beach is right outside 2 mins walkaway
Stayed 7 nights in May 2025
Verified

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaniness was impeccable, pool was freezing
Stayed 8 nights in Oct 2025
Verified

10/10 Excellent

Minal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend this property.
Stayed 7 nights in Jul 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Amazing hotel, we had a private pool which was great. Staff were so helpful, food and drinks were also amazing. We had an amazing holiday and would return.
Stayed 11 nights in Apr 2024
Verified

10/10 Excellent

Johnathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely property, slightly disappointed that the all inclusive didn’t include ice lollies but everything else was great!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Alison Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room - we had a family suite with private pool. the adult areas (bar, pools) were lovely and quiet and we really liked the adults only breakfast in the Greek restaurant.
Stayed 7 nights in Jul 2022
Verified

10/10 Excellent

Yanina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great hotel, and I especially like how Adult area is segregated from kids one (swimming pools and a bar). The sea is fantastic! Staff is very helpful, rooms are big and are very clean.
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, great areas for family time and for adult time. Baby club was wonderful, staff throughout the property were diligent and kind. The restaurant staff were so impressive. We loved our time here!
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

Joby

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Property
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Migena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed with my family in this resort for a week. I loved everything from the room to the pools to the beach to food service staff everything was excellent thank you so much for making my vacation unforgettable
Stayed 6 nights in Aug 2024
Verified

10/10 Excellent

Shamarneé

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing. Property needs work but is very beautiful.
Stayed 5 nights in Oct 2024
Verified

6/10 Okay

Judy

Liked: Cleanliness, staff & service
Rooms are nice. Food is ok. Entertainment good but that room is hideous and hot - like an 70s conference room
Stayed 8 nights in Apr 2025
Verified

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay we had at Atlantica Caldera Palace was amazing. The hotel itself was not far from paradise!! The staff were great and there were lots of places around the hotel complex to relax. There rooms were spotless and cleaned daily with fresh towels etc. We would definitely return.
Stayed 9 nights in Sep 2024
Verified

8/10 Good

Annetha

Not quite a five star hotel. Needs some improvements. Pools are freezing and some tiles are missing. Alcohol selection poor. Cushions on bed had stains need cleaning.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just completed a weeks stay at the Atlantica Caldera Palace, our first all inclusive. Very much a fly and flop holiday (so no excursions / exploring). Caldera Palace was fantastic, a great room, lovely facilities, great food and exceptional staff (always smiling and helpful) - would we go again, absolutely; would we recommend, definitely.
Stayed 7 nights in Sep 2024
Verified

10/10 Excellent

redi nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Definitely coming back next year .
Stayed 9 nights in Jun 2024
Verified

10/10 Excellent

Denae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family absolutely loved our vacation at this resort, they set the bar for all future holidays. The staff was so attentive and patient, always going above and beyond. The food was outstanding, the shows, the spa. I could go on and on. We didn’t want to leave!
Stayed 3 nights in May 2024
Verified

8/10 Good

Kella

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This is a beautiful resort with a lot of potential. The rooms were modern, clean, and very spacious, which we really appreciated. We also had a great first impression as the staff greeted us warmly and allowed us to check in hours early after arriving from an early flight. That said, there were some service inconsistencies. Housekeeping took up to three days to remove dirty glasses and plates from our room, and even after placing them in the hallway, they remained there for hours. We also experienced issues with the resort’s card machine, which we later confirmed with our bank was not an issue on our end. The staff did offer to send us breakfast as a gesture, which was appreciated, though we declined. The food and beverage staff were always friendly and kind, but service could be slow at times. It was common for empty drinks to go unnoticed for extended periods despite staff walking by multiple times. The resort is family-friendly but also offers adult-only pool sections, which is a nice touch. However, none of the pools were heated, which was very disappointing. Given the cooler spring weather, the pools were not enjoyable at all, and if the resort is open during this time of year, heated pools should really be available. Evening entertainment was available nightly but fairly average. We did not use the spa as pricing was quite high. Overall, this resort has a lot going for it, but improving service consistency and pool usability would make a big difference.
Indoor pool
One of the many outdoor pools
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Charmain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During our stay we had a very enjoyable time. Visited for my wife’s birthday and had a great experience, the staff was kind and helpful, and added to the fun. The amenities were awesome, on my wife’s birthday the hotel made a great gesture sending her a cake with some certificates to the on site spa and discounts at the on site jewelry store a very sweet and kind gesture that made her birthday all that more special. The various pools to visit were amazing and the short trip to the beach was great, morning coffees with a spectacular view. Thank you for an amazing experience
Stayed 6 nights in Apr 2024
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely modern property, beautifully laid out. Lots of pools including adults only areas. Several different restaurants. All inclusive food was excellent. Nice beer, shame about the included wine. Own segment of beach just outside property. Small village nearby to wander around. Would recommend to families and couples of all ages.
Stayed 8 nights in Aug 2023