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DoubleTree by Hilton Hotel Heyuan

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Exterior
Room, 1 King Bed | Living area | 42-inch LED TV with digital channels, TV, DVD player
2 restaurants; breakfast, lunch and dinner served
Indoor pool, outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas
Free toiletries, hair dryer, bathrobes, bidet

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
123 Yuewang Avenue, Heyuan, Guangdong, 517000
  • Place, Heyuan Culture Square
    ‪4 min drive‬
  • Place, Asia Di Yigao Fountain
    ‪5 min drive‬
  • Place, Heyuan Dinosaur Museum
    ‪8 min drive‬

Room options

View all photos for DoubleTree King Guest Room

Minibar, in-room safe, desk, soundproofing

DoubleTree King Guest Room

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for DoubleTree Twin Guest Room

Minibar, in-room safe, desk, soundproofing

DoubleTree Twin Guest Room

  • 46 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for King Deluxe Room

Minibar, in-room safe, desk, soundproofing

King Deluxe Room

  • 58 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, soundproofing

Executive Suite

  • 92 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Room, 1 King Bed | Living area | 42-inch LED TV with digital channels, TV, DVD player

Room, 1 King Bed

  • 46 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Room, 1 King Bed

  • 58 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Room, 1 King Bed

  • 46 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier King Room

Minibar, in-room safe, desk, soundproofing

Premier King Room

  • 46 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Similar properties

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Four Points By Sheraton Heyuan Resort
Yuancheng District
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
3.9 out of 5, Good, 18 reviews
The price is €60
includes taxes & fees
16 Jun - 17 Jun
Four Points By Sheraton Heyuan Resort

About this property

DoubleTree by Hilton Hotel Heyuan

2 restaurants, a full-service spa and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor pool, a 24-hour health club and a bar/lounge.
DoubleTree by Hilton Hotel Heyuan offers 427 accommodations with DVD players and minibars. This accommodation offers separate sitting areas. A pillow menu is available. 42-inch LED televisions come with premium digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include bathrobes, bidets and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include massages.
During your stay at DoubleTree by Hilton Hotel Heyuan, you'll be close to Heyuan Culture Square. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy a bite to eat at OPEN, a buffet restaurant that serves Regional cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to massages at the spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 5-minute drive from Asia Di Yigao Fountain and 6 minutes from Heyuan Culture Square
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
DoubleTree by Hilton Hotel Heyuan offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 43594 square feet (4050 square metres) and includes a conference centre. A children's pool, a 24-hour health club, and a sauna are also featured at the luxury DoubleTree by Hilton Hotel Heyuan. Self parking is free.

Smoking is allowed in designated areas at this 5-star Heyuan hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.
OPEN – This buffet restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Lobby Bar/ T-Lounge – This lobby lounge only serves light fare. Open daily.
Yue Xuan – This restaurant specialises in Chinese cuisine. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 158.70 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Lobby Bar/ T-Lounge
  • OPEN
  • Yue Xuan

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • DVD player
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre (43,594 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas

Full-service spa

  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (109 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchairs on site

More

  • 25 floors
  • Banquet hall
  • Built in 2014
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LED TV with premium digital channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CNY 300 per accommodation, per night
  • Only dogs and cats are allowed
  • Weight limit: 37 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 168.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 158.7 per person
  • Pet fee: CNY 300 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CNY 168.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 01 May and close on 19 October.
  • Pool access available from 6:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

DoubleTree Hilton Hotel Heyuan
DoubleTree Hilton Heyuan
Doubletree By Hilton Heyuan
DoubleTree by Hilton Hotel Heyuan Hotel
DoubleTree by Hilton Hotel Heyuan Heyuan
DoubleTree by Hilton Hotel Heyuan Hotel Heyuan

DoubleTree by Hilton Hotel Heyuan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 49 out of 84 reviews
Rating 8 - Good. 26 out of 84 reviews
Rating 6 - Okay. 6 out of 84 reviews
Rating 4 - Poor. 2 out of 84 reviews
Rating 2 - Terrible. 1 out of 84 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

xianlong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Perfect, good position, and good service.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Leung Ching Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are polite and efficient. The room is clean and comfortable.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Siu Kuen Sammy

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

xianlong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mr

Very good
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Candice

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is great! Upon arrival, the concierge opens the car door for you to take your luggage. Check-in was smooth and quick. The front desk also prepared warm cookies. There was lemonade and black tea and some snacks in the lobby as a welcome drink. The room was great. We booked two connecting rooms, which is convenient for family living. The only thing that needs improvement is that the air conditioning seems strange. No matter how I set the air conditioning in one room, it is not cool enough, and no matter how I set it in the other room, it is freezing cold. Because there are children staying, I asked the front desk for a bed guard. Later, the child had a fever and borrowed a thermometer. The hotel's buffet breakfast and dinner are actually quite average, with a lot of variety, but the taste is not very delicious.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Bin

Liked: Cleanliness, staff & service, amenities
挺好
Stayed 1 night in Nov 2025
Verified

6/10 Okay

yun chuen

Liked: Cleanliness, room comfort

正評

酒店整體可以，但旅行团人多
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Siu Kuen Sammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
近大型商場，食店有很多選擇
Stayed 1 night in May 2024
Verified

10/10 Excellent

Chick Yu Eddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

管理好！服務水平高！

房間不錯，很舒服，酒店管理很好，員工也很热情和工作效率高。
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Kei keung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地点方便，設施齊全，早餐食品種類多
Stayed 3 nights in Mar 2023
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Paid on expedia, hotel claims i didn't play now i'm double charged
Stayed 2 nights in Sep 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常好

乾淨，舒適，非常舒服
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的希爾頓
Stayed 1 night in Jul 2019
Verified

8/10 Good

yuk fong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間不錯，一樓中餐冷氣不足。
Stayed 1 night in Jun 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

餐飲部工作人員態度一般

餐飲部工作人員令人失望
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Xiaoqing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
還可以
Stayed 2 nights in Nov 2018
Verified

10/10 Excellent

Tung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體酒店設施及服務皆好，中餐味美，下次有機會重臨再住首選。
Verified

10/10 Excellent

J.Ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

整體服務很好，員工不單友善而且熱心幫忙，值得讚賞。

很滿意
Stayed 1 night in Dec 2017
Verified

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Good service. Hotel room is nice. Chinese restaurant morning tea was good and price reasonable.
Stayed 1 night in Aug 2017
Verified

8/10 Good

FYW

Liked: Cleanliness, staff & service, room comfort

It closes to the shopping mall.

Good in facities design, but the washroom in the room is not so good in the washing disc about the water going out. The buffet is not so good in the resturant.
Stayed 1 night in Aug 2017
Verified

8/10 Good

Guo xin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

十分滿意！一定再來！

大堂冷氣不足！可以改善！
Stayed 2 nights in Jun 2017
Verified

10/10 Excellent

JIANGMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
购物、餐饮、停车出行较方便
Stayed 1 night in May 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

สะอาดและสวยมาก

ดีเกือบทุกอย่างมีแค่เรื่องเดียวจริงๆคือแอร์ร้อนมาก ปรับไม่ได้เพราะใช้แอร์รวม wifi ก็ปรับปรุงให้ใช้ FB และ ไลน์ได้แล้ว ก่อนหน้านี้ใช้ไม่ได้เลยเพราะน่าจะโดนบล็อคไว้ คือถ้าแอร์เย็นคือจะเลิศมาก
Verified

8/10 Good

fan

Liked: Staff & service, property conditions & facilities, room comfort

交通方便，住得舒適

職員態度良好，唯獨辨理入住時間稍耐，雖預訂不吸煙房間但還有煙味，經處理後尚可接受，早餐味道不錯，中菜廳更值得一試
Verified

4/10 Poor

Tin Ki

Disliked: Cleanliness, room comfort

Poor Cleaningess Room.........

Just a so so experience.....not exactly reach 5 stars standard, the breakfast were below average, and worst, the whole floor and toilet of our room was quite dirty and oily, also dirty in many small places in the room, so don't look at the details. The swimming pool was new and tidy, however, the dirty guest room will make us think twice to going back to this hotel.