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Dolphin Bay Hotel

2.5 star property

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Photo gallery for Dolphin Bay Hotel

Garden
Family Apartment, 1 Bedroom, Kitchen | Bathroom | Combined shower/bathtub, free toiletries, hair dryer, towels
Exterior
Family Apartment, 1 Bedroom, Kitchen | Desk, iron/ironing board, cots/infant beds, rollaway beds
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • Kitchen

Explore the area

View in a map
333 Iliahi Street, Hilo, HI, 96720
  • Place, Kalakaua Park
    ‪7 min walk‬
  • Place, Naha Stone
    ‪9 min walk‬
  • Place, Hilo Farmers Market
    ‪12 min walk‬
  • Airport, Hilo, HI (ITO-Hilo Intl.)
    ‪8 min drive‬

Room options

View all photos for Superior Studio, 1 Queen Bed, Kitchen

Superior Studio, 1 Queen Bed, Kitchen | Desk, iron/ironing board, cots/infant beds, rollaway beds

Superior Studio, 1 Queen Bed, Kitchen

9.2 out of 10
Wonderful
(12 reviews)
  • Garden view
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Apartment, 1 Bedroom, Kitchen

Family Apartment, 1 Bedroom, Kitchen | Desk, iron/ironing board, cots/infant beds, rollaway beds

Family Apartment, 1 Bedroom, Kitchen

9.4 out of 10
Exceptional
(35 reviews)
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen | Desk, iron/ironing board, cots/infant beds, rollaway beds

Basic Studio, 1 Queen Bed, Kitchen

9.4 out of 10
Exceptional
(19 reviews)
  • Garden view
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Dolphin Bay Hotel

Along with concierge services, this smoke-free hotel has laundry facilities and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, barbecues and a picnic area are on-site.
Dolphin Bay Hotel offers 18 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Dolphin Bay Hotel. During your stay, you're just a quick walk from Kalakaua Park. You'll find features such as free WiFi in public areas and free self-parking, plus concierge services.
  • Free WiFi
  • Free self-parking
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Hamakua Heritage Corridor and 7 minutes on foot from Kalakaua Park
Dolphin Bay Hotel offers its guests barbecue grills, tour/ticket assistance, and a garden. WiFi is free in public spaces. Dolphin Bay Hotel also features a picnic area, concierge services, and laundry facilities. Self parking is free.

This Hilo hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Family friendly

  • Cot (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Toaster

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Dryer
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7 AM - 7:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 1 November 2025 to 13 October 2027 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are available for USD 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA 095-227-9040-01
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 7 AM - 7:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Dolphin Bay Hotel Hilo
Dolphin Bay Hilo
Dolphin Bay Hotel
Dolphin Bay Hotel Hilo
Dolphin Bay Hotel Hotel
Dolphin Bay Hotel Hotel Hilo

Dolphin Bay Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 444 out of 673 reviews
Rating 8 - Good. 176 out of 673 reviews
Rating 6 - Okay. 28 out of 673 reviews
Rating 4 - Poor. 12 out of 673 reviews
Rating 2 - Terrible. 13 out of 673 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Yuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, clean hotel with daily breakfast with banana bread and delicious papaya. Friendly staff and the best part is you get the feeling of staying in a tropical paradise since the hotel is surrounded by lush forest even though it is in a small neighborhood.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, loved the outdoor garden.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a very convenient nice place to stay. Little kitchenette was great, very clean. If you were traveling with a family would be great lots of beds and storage areas. Beautiful garden area.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Timur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a well-maintained and well-managed small hotel
Stayed 1 night in Aug 2025
Verified

8/10 Good

Mary J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The grounds were lovely, with an exquisite garden. Staff were friendly and helpful. Location was close to the center of town and I would definitely recommend the hotel.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old Hawaii elegance in this small, friendly hotel.
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is super cute and retro but clean, with a great surrounding garden. Staff was amazing!
Verified

8/10 Good

Claire

Liked: Cleanliness, amenities, property conditions & facilities
We spent two nights at the Dolphin bay hotel and enjoyed the quiet neighborhood, the proximity with the town center and the warm welcome upon arrival. The rooms are tidy and the small kitchen very useful.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a cute place to stay. Staff is super nice and loved the laid back vibe.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Joel

Liked: Amenities
My stay was excellent…property is a little older, but cleaner than anywhere I’ve stayed before. The Staff is very friendly…would definitely stay here again.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were courteous and professional, and knowledgeable about the area as well. The back garden was a great place to retreat at the end of a busy day, and the cat, Boots, was absolutely adorable!
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
lovely hotel with very nice clean rooms and pleasant staff
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

DATTA PRASAD GANAPATI

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Hilo, loved the free banana bread for breakfast!
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Pacita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super old Hawaiian environment.

Did not use laundry service. Parking convenient and safe. Staff outstanding.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful people, great sleep (much needed!).
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Muru

Liked: Staff & service, property conditions & facilities
The staff AMAZING! Great location for Merrie Monarch and free parking on the street. Will return.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Abhilash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property just outside the Hilo downtown. Lots of walkable restaurants, bars and shops, and very friendly staff willing to help you out with just about anything you need during your stay.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Delbert

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff, Clean room ,great coffee,
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place very friendly and pretty grounds
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Melanie F.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kelly was so welcoming and allowed us to check in early and provuded us with a lovely room. Delicious fresh fruit and bannana bread in the morning was a big plus. Would definitely stay again.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Marilynn

Great location. Friendly staff
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely property tucked away. You hear lots of birds, day and night.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Monica

Liked: Cleanliness
We love staying at the Dolphin Bay Hotel. It is conveniently located near many places we visit, the staff is wonderful, and the rooms are simple but roomy. We also enjoy how peaceful the neighborhood is and a big bonus is getting fresh coffee, banana bread and fruit every morning. Parking is easy, the WiFi is 5G so accessing devices is super quick.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Joseph

Liked: Property conditions & facilities
Amazing property with a gorgeous tropical garden attached. We loved the proximity to downtown. Great restaurants nearby yet still quiet.
Stayed 3 nights in Oct 2024