Quality Inn & Suites

2.5 star property

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Photo gallery for Quality Inn & Suites

Lobby
Property entrance
Outdoor pool, open 10:00 AM to 10 PM, pool loungers
Free daily on-the-go breakfast
Standard Room, 2 Queen Beds, Non Smoking | Iron/ironing board, bed sheets

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
422 E 32nd St, Holland, MI, 49423
  • Hope College
    ‪3 min drive‬
  • Holland Community Aquatic Center
    ‪5 min drive‬
  • Dutch Village
    ‪5 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪44 min drive‬

Room options

Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn & Suites

Hotel in Holland with free breakfast and fitness centre
Along with an outdoor pool, this hotel has a fitness centre and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, a 24-hour front desk and free newspapers.
Quality Inn & Suites offers 71 air-conditioned accommodations with coffee/tea makers and a hairdryer. 40-inch LCD televisions come with satellite channels and pay-per-view films.

Bathrooms include a combined bath/shower unit. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites. During your stay, you'll be within walking distance of BAM Entertainment Center. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a business centre and a gift shop
  • On-site recreation includes a gym
  • Just a 3-minute drive from BAM Entertainment Center and a few minutes from Hope College
Quality Inn & Suites offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is served daily. A terrace, a vending machine, and gift shops/newsstands are also featured at Quality Inn & Suites. Free self parking is available.

Smoking is allowed in designated areas at this Holland hotel.

Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn Holland
Comfort Inn Hotel Holland
Quality Inn Holland
Quality Holland
Quality Inn & Suites Hotel
Quality Inn & Suites Holland
Quality Inn & Suites Hotel Holland

Quality Inn & Suites Reviews

Reviews

6.8
Rating 10 - Excellent. 160 out of 816 reviews
Rating 8 - Good. 270 out of 816 reviews
Rating 6 - Okay. 180 out of 816 reviews
Rating 4 - Poor. 135 out of 816 reviews
Rating 2 - Terrible. 71 out of 816 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carol

Business traveller
Liked: Cleanliness, property conditions & facilities
Good location
Stayed 1 night in May 2025

4/10 Poor

Toprak

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Victoria

Travelled with family
Disliked: Staff & service, property conditions & facilities
I found the hotel itself very run down and in need of some cosmetic updating. The staff during checkin were unsure of the proper procedures and did not seem to know how to handle a booking through expedia. We checked in after 5:00 and our rooms were not ready when they stated that check-in was at 3:00. Housekeeping were not done. Over all we found this hotel to be very dissapointing.
Stayed 1 night in May 2025

6/10 Okay

Kimmy

Stayed 1 night in May 2025

10/10 Excellent

Jack

Liked: Cleanliness
Stayed 4 nights in May 2025

8/10 Good

David

Stayed 6 nights in May 2025

8/10 Good

Cecellia

Liked: Cleanliness, property conditions & facilities
I like that it was clean. I didn't like that our commode broke and wouldnt flush
Stayed 2 nights in May 2025

8/10 Good

Kathy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy to get to- staff very nice and courteous
Stayed 2 nights in May 2025

2/10 Terrible

Tanesha

Disliked: Cleanliness, property conditions & facilities
I tried changing the location because you’ll messed up and I need a refund because I didn’t use it and had pay twice to the Muskegon location
Stayed 1 night in May 2025

8/10 Good

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort
NO ELEVATOR, VERY INCONVENIENT FOR SENIORS AND ANY TYPE OF WALKING HANDICAP
Stayed 3 nights in May 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay.
Stayed 2 nights in May 2025

10/10 Excellent

caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to everything
Stayed 2 nights in May 2025

6/10 Okay

Edwena

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has not been well maintained. It looks old and not well kept. I have stayed at other Quality Inns and this one doesn't even come close to satisfying condition. The breakfast provided was very limited. I would not stay here again!
Stayed 2 nights in May 2025

2/10 Terrible

Stephanie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was disgusting. Our room had dirt everywhere, holes patched in the walls and ceilings, no safety latch on the door. If it hadn’t been so late we would’ve left.
Stayed 1 night in May 2025

6/10 Okay

Hamendra

Disliked: Cleanliness, property conditions & facilities
1.Requires lots of cleaning. 2. Water leaks in the shower. 3. Carpets needed either deep cleaned or to be changed.
Stayed 1 night in May 2025

6/10 Okay

martha

Travelled with family
The dresser drawers would not stay closed and they were in the way the bathtub faucet dripped out. The carpet was pretty gross. Hotel was not as nice as it looked Online
Stayed 2 nights in May 2025

10/10 Excellent

Violet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s clean
Stayed 2 nights in May 2025

6/10 Okay

John

Travelled with family
They had no elevator. Our rooms were on the second floor and my mother in law had a difficult time going up and down the stairs. I think they over charged my Visa, they would not give me a receipt. Said Expedia will give me one but have not received one. I will check my Visa statement when it comes to see if I was over charged. My daughter graduated from Hope college May 4 th so we needed the rooms.
Stayed 2 nights in May 2025

10/10 Excellent

gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Parking
Stayed 1 night in May 2025

8/10 Good

Debbie

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025

4/10 Poor

Kristina

Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Angela F

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

8/10 Good

Sanita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

César

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Apr 2025