4/10 Poor
Trung, Baltimore
Travelled with family
20 Jun 2025
Liked: Cleanliness
Disliked: Staff & service
The property felt old. Everything was great, walking distance and safe/quiet at night. I was staying at a different hotel a few days before checking into Wanchai88 so I knew about the laws on plastic recycling and items, basically the hotel doesnt give out any toiletry items (tooth brush, comb, tooth paste etc) anymore as well as water (because of the plastic bottle). However literally i was staying somewhere else 5 mins away and they have wooden comb/toothbrush and water in aluminum cans so i dont understand why Wanchai has to cut costs and skim customers out of a pleasant time? Last year my friend stayed at this hotel and was given free credits to get the water/toiletries in the vending machine on the first floor for FREE, now you have to pay out of your pocket just to stay at the hotel.
First floor lobby personel (not reception on 3rd Floor) was not welcoming, yelled at you when you cant speak Cantonese as they struggled to communicate in English when all it takes was a simple glance at my phone screen as i am trying to ask for help in your language using a translator. Asked lobby guy to hold our suitcases for 1 hour after we checked out and told him I have a laptop so be careful and he felt upset and grumpy about it. Honestly im not even sure if this is just the type of quality and culture HK is upholding or its specifically with this hotel only because even a street food lady at 4 am who did not understand a basic question in English smiled and talked to me.
Trung
Stayed 4 nights in Jun 2025
