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Candlewood Suites Houston Medical Center by IHG

2.5 star property

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Photo gallery for Candlewood Suites Houston Medical Center by IHG

Exterior
Full-sized fridge, microwave, stovetop, dishwasher
Property amenity
Exterior
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
10025 S Main Street, Houston, TX, 77025
  • Place, NRG Park
    ‪17 min walk‬
  • Place, NRG Stadium
    ‪2 min drive‬
  • Place, NRG Center
    ‪3 min drive‬
  • Airport, Houston, TX (HOU-William P. Hobby)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Accessible)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Accessible (Mobility Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed

7.0 out of 10
Good
(29 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Queen Bed

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Accessible)

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Accessible (Mobility Accessible)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Communications Accessible)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Accessible (Communications Accessible)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Similar properties

Lobby
Wingate Houston near NRG Park/Medical Center
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
3.3 out of 5, 996 reviews
The price is €110
includes taxes & fees
13 Jan - 14 Jan
Wingate Houston near NRG Park/Medical Center

About this property

Candlewood Suites Houston Medical Center by IHG

Hotel with free parking, near NRG Stadium
A 24-hour fitness centre, a 24-hour business centre and a business centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site. Weekly housekeeping is available.
Candlewood Suites Houston Medical Center by IHG offers 80 accommodations with DVD players and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Candlewood Suites Houston Medical Center by IHG, you'll be within walking distance of NRG Stadium. Features include free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include a 24-hour business centre, convenience store and a computer
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from NRG Stadium and a few minutes from NRG Park
  • Pets welcome for a fee (restrictions apply)
A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. A 24-hour fitness centre, a vending machine, and laundry facilities are also featured at the business-friendly Candlewood Suites Houston Medical Center by IHG. Free self parking is available.

Smoking is allowed in designated areas at this Houston hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay (maximum USD 150 per stay)
  • Weight limit: 80 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay (maximum USD150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Houston
Candlewood Suites Hotel Houston
Candlewood Suites Houston
Houston Candlewood Suites
Candlewood Suites Houston Medical Hotel Houston
Candlewood Suites Houston Hotel

Candlewood Suites Houston Medical Center by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 273 out of 829 reviews
Rating 8 - Good. 254 out of 829 reviews
Rating 6 - Okay. 132 out of 829 reviews
Rating 4 - Poor. 82 out of 829 reviews
Rating 2 - Terrible. 88 out of 829 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Joseph

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2025

2/10 Terrible

luise

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The welcoming to the room was Roaches, and the smell in the room was like mold and dog piss mix together, I had to move to a different hotel the very next day. The front desk try to help and move us to a different room that was worst than the first. If you like to sleep in a clean place that’s not the place you should stay!
Stayed 3 nights in Oct 2025

2/10 Terrible

Petrox

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
the room smelled like milduew i was unable to sleep due to the smell
Stayed 2 nights in Jun 2025

2/10 Terrible

Jesus

Disliked: Cleanliness, amenities
Is not good . Sorry but is terrible.
Stayed 1 night in Oct 2025

6/10 Okay

Austin

Stayed 1 night in Sep 2025

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice place with a nice staff. The rooms have full size refrigerators which I like. The traffic can make it hard to get out onto the road sometimes.
Stayed 2 nights in Sep 2025

8/10 Good

Bryana

Business traveller
Liked: Staff & service
Disliked: Amenities
The staff is great. The area is questionable due to homeless population.
Stayed 2 nights in Sep 2025

2/10 Terrible

Amber

Travelled with family
Disliked: Cleanliness
The pictures on the website seem nicer than onsite. The hotel had a wierd stench. Rugs were stained throughout hotel. No ice machine. No pool available at the time. It was under construction. We walked in to the room and there were 2 roaches. The air conditioner didn’t work, the rooms were hot. The cabinet was broken in the bathroom. Coffee maker downstairs in the lobby the next day while I was making a cup of coffee out of the automatic machine had 2 roaches running around the food area. I spoke to the front desk, and very politely told them about it. The staff was friendly and no other issues. I’m not one to complain but I was kind of disappointed. My daughter and I drove 10 hours for a concert and stayed 2 nights. The cleaning staff didn’t even give us clean towels or even come in to do upkeep while we were gone.
Stayed 2 nights in Aug 2025

4/10 Poor

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok

Too pricey and ac unit was like a construction zine
Stayed 1 night in Jun 2025

8/10 Good

Willie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and roomy. The toilet height was too low. Staff was friendly and professional.
Stayed 1 night in Aug 2025

8/10 Good

shalini

Stayed 1 night in Aug 2025

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Nathaniel

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort

Won't be back

There was no hot water the entire time. The bedroom was hot and would not cool down. The ice maker in the refrigerator didn't work. The door handle on the bathroom door was broken. The door to the room was difficult to open. Also, there was a large group of people just hanging out in the parking lot from hours on the first day of my visit, making it uncomfortable coming in and out. And no intervention by the staff to disperse the group. I have stayed there several times, and it has gotten worse each time. I will not stay there again. I feel that I should be reimbursed some, if not all of my payment.
Stayed 3 nights in Aug 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roaches and no hot water

This place is horrible. I got two rooms infested with roaches. Not clean and no hot water. Do not stay here!
Stayed 1 night in Aug 2025

6/10 Okay

Dennis

Travelled with group
Liked: Cleanliness

Poor

The front desk person was on her phone texting someone and we had to wait for her. She did not even see us.
Stayed 1 night in Aug 2025

2/10 Terrible

Yvonne

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was real nice and accommodating, especially for the inconvenience. There was roaches in one room and then they were moving us to another room and they had more roaches after speaking with the manager and Expedia. I was able to get a full refund that same night, but, then was having to look for another room at 1 o’clock in the morning. Expedia was not much help trying to locate another room.
Dean bugs on nightstand of the other room they were moving us too
One of several little roaches. This was in the bathroom. They were also in the bedroom and in the kitchen area.
I have videos of them calling on the wall and on the door in the living room, but it did not let me upload videos
Stayed 1 night in Aug 2025

4/10 Poor

Aide

Stayed 1 night in Jul 2025

8/10 Good

Jennifer

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Tymah

Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely be back again!
Stayed 2 nights in Jul 2025

4/10 Poor

David

Liked: Staff & service
Poor property maintenance and poor amenities
Stayed 1 night in Jul 2025

10/10 Excellent

Megan

Stayed 1 night in Jun 2025

4/10 Poor

Alicia

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

Entrance to hotel was through the Taco Bell fast food restaurant as the hotel did not have street access. Hotel was smelly and restroom has moldy tub and only one hand towel, one bath towel for two people. No breakfast nothing.
Stayed 1 night in Jul 2025

2/10 Terrible

JoQuesha

Stayed 1 night in Jun 2025

6/10 Okay

Cydney

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
This hotel offers shuttle service to the NRG Stadium but not on the weekends, when it’s need the most. The hotel has a smell from the dirty carpets. The staff were very nice and helpful. The hotel was not very aesthetically appealing. Just a place to rest your eyes.
Stayed 1 night in Jun 2025

6/10 Okay

Nikki

Travelled with group
Disliked: Cleanliness
Room had a smell and mattresses had stains including blood on them. Furniture had stains as well. Carpets in the hallway were sticky.
Stayed 2 nights in Jun 2025