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Holiday Inn Express & Suites Houston NW/Beltway 8 West Road by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Houston NW/Beltway 8 West Road by IHG

Exterior
Exterior
Suite, 1 King Bed | In-room safe, individually decorated, individually furnished, desk
Free daily buffet breakfast
Outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
9120 West Road, Houston, TX, 77064
  • Place, K1 Speed Houston
    ‪4 min drive‬
  • Place, Heron Lakes Golf Course
    ‪5 min drive‬
  • Place, Sam Houston Race Park
    ‪5 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪21 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Communications)

In-room safe, individually decorated, individually furnished, desk

Suite, 2 Queen Beds, Accessible Bathtub (Communications)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible Bathtub (Communications)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Accessible Bathtub (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Comm, Mobil, Roll Shwr)

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Roll-in Shower (Comm, Mobil, Roll Shwr)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(30 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | In-room safe, individually decorated, individually furnished, desk

Suite, 2 Queen Beds

8.4 out of 10
Very good
(32 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, individually decorated, individually furnished, desk

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(43 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express & Suites Houston NW/Beltway 8 West Road by IHG

Hotel in Houston with free breakfast and 24-hour fitness centre
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Holiday Inn Express & Suites Houston NW/Beltway 8 West Road by IHG offers 87 air-conditioned accommodations with a safe and free newspapers. Each accommodation is individually furnished and decorated. 37-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Houston NW/Beltway 8 West Road by IHG. During your stay, you'll be close to Jersey Meadow Golf Course. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 11 minutes by car from CityCentre and 12 minutes from Memorial City Mall
Holiday Inn Express & Suites Houston NW/Beltway 8 West Road by IHG offers its guests an outdoor pool and a 24-hour fitness centre. WiFi and wired Internet are free in public spaces. A business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 350 square feet (32 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express & Suites Houston NW/Beltway 8 West Road by IHG. Free self parking is available.

This Houston hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 350 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Houston NW/Beltway 8 West Road
Holiday Inn Express Houston West Road
Holiday Inn Express NW/Beltway 8 Hotel Houston West Road
Holiday Inn Express Houston NW/Beltway 8 West Road Hotel
Holiday Inn Express NW/Beltway 8 West Road Hotel
Holiday Inn Express NW/Beltway 8 West Road
Holiday Inn Express Houston NW/Beltway 8 West Road Hotel
Holiday Inn Express NW/Beltway 8 West Road Hotel
Holiday Inn Express Houston NW/Beltway 8 West Road
Holiday Inn Express NW/Beltway 8 West Road
Holiday Inn Express Suites Houston NW/Beltway 8 West Road
Express Nw Beltway 8 West Road
Holiday Inn Express Suites Houston NW/Beltway 8 West Road
Holiday Inn Express Suites Houston NW/Beltway 8 West Road by IHG

Holiday Inn Express & Suites Houston NW/Beltway 8 West Road by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 659 out of 1025 reviews
Rating 8 - Good. 201 out of 1025 reviews
Rating 6 - Okay. 65 out of 1025 reviews
Rating 4 - Poor. 40 out of 1025 reviews
Rating 2 - Terrible. 60 out of 1025 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Caleb

Travelled with family
Liked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Juan

Stayed 3 nights in Aug 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
The clerk at the desk was great! She helped me clear up a mistake that I made & get checked in! Big thanks to her!!
Stayed 1 night in Aug 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helpfulness, clean updated rooms
Stayed 1 night in Aug 2025

8/10 Good

Carlos

Stayed 1 night in Aug 2025

10/10 Excellent

Denise, New York

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Aug 2025

10/10 Excellent

Israel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Shebah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday Inn Express

The bed wasn’t the best to sleep in, I was a bit uncomfortable at night—granted, the pillows were perfect though. Also the room was a bit stuffy, like the air conditioner circulation wasn’t that great. Everything else about the room we loved. The room was spacious, the breakfast was good, the pool was nice (although I didn’t get in this time). The customer service was the best thing at the property in my opinion. Everyone was very helpful and friendly.
Stayed 3 nights in Aug 2025

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and comfortable beds
Stayed 3 nights in Aug 2025

10/10 Excellent

Deanthony

Travelled with family
Liked: Cleanliness, amenities
Great
Stayed 1 night in Aug 2025

10/10 Excellent

Young

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Ramon Andre

Stayed 2 nights in Aug 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

The food is gross. The apple juice was bland and orange juice was expired. The effort was bare minimal. Everything was broken, the key door, the elevator, the door to get in on the side. The front desk personnel wasn’t hardly there to attend at night. We won’t be going back.
Stayed 2 nights in Aug 2025

4/10 Poor

Tiffany

Disliked: Cleanliness, staff & service, property conditions & facilities
First get there and they tell us that one of our rooms wasn't available instead of calling they just did what they wanted to do and then yes they fixed the next problem with air conditioner leaking but took someone else's room
Stayed 1 night in Aug 2025

6/10 Okay

Crystal

Travelled with family
It was quiet and they got us checked in quickly. When we went to put something in the fridge there was a 2L in the fridge and there was sticky stuff all over the inside. The floor was sticky and our A/C never got cool. When I checked out the gentleman at the counter said ok I’ll tell someone, but didn’t even apologize.
Stayed 2 nights in Aug 2025

10/10 Excellent

Helen

Stayed 1 night in Aug 2025

10/10 Excellent

Johnnie

Stayed 1 night in Aug 2025

10/10 Excellent

Carlos

Stayed 1 night in Aug 2025

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff is very helpful and Friendly.

The staff were very helpful and friendly. The hot water was hit or miss and mostly miss. The bed was very comfortable and it was a good location for my needs.
Stayed 1 night in Aug 2025

10/10 Excellent

pedro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The exercise room
Stayed 1 night in Aug 2025

6/10 Okay

Taja

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was pleasant. The food was decent. The only thing I did not like was that the key card kept being deactivated without being near a phone. I would however, stay here again.
Stayed 6 nights in Aug 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would definitely stay here again

Staff was great, room was nice and clean and the breakfast was really good! There was a fresh assortment of food for everyone!
Stayed 1 night in Jul 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Latoya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025