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Sonesta ES Suites Houston Galleria

3.0 star property

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Photo gallery for Sonesta ES Suites Houston Galleria

Lobby
Exterior
BBQ/picnic Area
Bar (on property)
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
5190 Hidalgo St, Houston, TX, 77056
  • Place, Westheimer Road
    ‪3 min walk‬
  • Place, The Galleria
    ‪5 min walk‬
  • Place, Gerald D. Hines Waterwall Park
    ‪8 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪30 min drive‬

Room options

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

8.2 out of 10
Very good
(23 reviews)
  • 61 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 61 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed

9.0 out of 10
Wonderful
(77 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed (Hearing)

  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Accessible (Hearing)

8.8 out of 10
Excellent
(5 reviews)
  • 61 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Accessible, Bathtub (Hearing)

8.0 out of 10
Very good
(6 reviews)
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Accessible (Hearing)

9.2 out of 10
Wonderful
(10 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll-in Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Accessible (Roll-in Shower)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Accessible, Bathtub

7.8 out of 10
Good
(6 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(23 reviews)
  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Sonesta ES Suites Houston Galleria

Hotel with free parking, in the vicinity of Houston Zoo
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a snack bar/deli. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a business centre, dry cleaning and laundry facilities. Weekly housekeeping is available.
Sonesta ES Suites Houston Galleria offers 93 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions come with satellite channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
The free breakfast at Sonesta ES Suites Houston Galleria gets high marks from our customers. During your stay, you're just a quick walk from Westheimer Road. Enjoy features like free WiFi in public areas, free self-parking and a free manager's reception.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and convenience store
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the location
  • 10 minutes by car from Houston Zoo and 10 minutes from MD Anderson Cancer Center
  • Pets welcome for a fee (restrictions apply)
Sonesta ES Suites Houston Galleria offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi.

You'll find a business centre on site. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Sonesta ES Suites Houston Galleria. Free self parking is available.

This 3-star Houston hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:30 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per week (maximum USD 150 per stay)
  • Maximum 2 (weight limit: 30 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per week (maximum USD150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Sonesta ES Houston Galleria
Sonesta ES Suites Houston Galleria Aparthotel
Sonesta ES Suites Aparthotel Houston Galleria
Sonesta ES Suites Houston Galleria
Sonesta Houston Galleria
Sonesta Suites Houston Galleria
Staybridge Suites Houston-Near The Galleria Hotel Houston
Sonesta ES Suites Houston Gal
Sonesta ES Suites Houston Galleria Hotel
Sonesta ES Suites Houston Galleria Houston
Sonesta ES Suites Houston Galleria Hotel Houston

Sonesta ES Suites Houston Galleria Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 613 out of 1174 reviews
Rating 8 - Good. 265 out of 1174 reviews
Rating 6 - Okay. 150 out of 1174 reviews
Rating 4 - Poor. 85 out of 1174 reviews
Rating 2 - Terrible. 61 out of 1174 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Wesley

Disliked: Amenities
Well the hotel is in a great location. The room was ok the hot water in the shower didn't get that hot. They didn't clean up my room like I thought they would. The front desk staff was so helpful and friendly .
Stayed 3 nights in Nov 2025

10/10 Excellent

Gina

Stayed 1 night in Nov 2025

8/10 Good

Hai

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Nov 2025

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, amenities
Love this olace
Stayed 1 night in Oct 2025

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, amenities
Love this place
Stayed 1 night in Nov 2025

10/10 Excellent

Patricio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Corey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property and location were GREAT. Even the breakfast was passable. The after hours club across the street (but basically felt like they were at the foot of the bed) was a nightmare. I recommend asking for a room overlooking the pool, NOT on Hidalgo! Overall we would definitely stay again, just in a different spot in the hotel.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
Great location, staff is very nice. Room is absolutely lovely. Love the full kitchen, bed is comfortable. Free parking!!! Walkable everywhere!!! Perfect stay
Stayed 3 nights in Nov 2025

10/10 Excellent

Bin

Everything great
Stayed 6 nights in Nov 2025

8/10 Good

Fernando

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Water of the shower wasn't hot
Stayed 2 nights in Nov 2025

10/10 Excellent

Sherrie

Stayed 2 nights in Nov 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and modern updates. Staff was friendly. Definitely recommend staying there.
Stayed 2 nights in Nov 2025

10/10 Excellent

Aleksandr

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything is good excepts WiFi. The internet is slow and unstable
Stayed 1 night in Nov 2025

10/10 Excellent

VADYM, AKUTAN

Stayed 1 night in Nov 2025

8/10 Good

Arienne

Stayed 5 nights in Nov 2025

10/10 Excellent

Corey

Stayed 1 night in Nov 2025

10/10 Excellent

Tariq

Liked: Cleanliness, staff & service, amenities
Clean room rooms with all amenities as described, courteous staff. Free parking , convenient location
Stayed 3 nights in Nov 2025

8/10 Good

Vivien

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was clean and the staff were friendly, which I appreciated. However, the high-speed internet was unusable throughout my stay. The connection would drop after about 3 seconds and remained unreliable between 7 AM and 9 PM. When it did connect, the speed was only around 490 Kbps, compared to my phone’s 5G connection of 240 Mbps. Please consider improving the internet service to a satisfactory level, as reliable Wi-Fi is essential for guests.
Stayed 1 night in Nov 2025

10/10 Excellent

robert

Stayed 1 night in Oct 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities
Clean, very friendly, convenient location, parking, comfortable room
Stayed 2 nights in Nov 2025

4/10 Poor

JONATHAN, Napa

Disliked: Property conditions & facilities
— Lower quality room than other Sonesta properties. — No hot water in the room, only lukewarm. — Impossible to take a shower; tub was extremely slick and unsafe, and there was no safety mat. — Even the coffee maker was broken and wouldn’t turn on!
Stayed 2 nights in Nov 2025

10/10 Excellent

Cache

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Corry

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Smit

Stayed 1 night in Oct 2025

4/10 Poor

Wayne

Disliked: Amenities, property conditions & facilities
Yes
Stayed 5 nights in Oct 2025