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Sonesta ES Suites Houston Galleria

3.0 star property

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Photo gallery for Sonesta ES Suites Houston Galleria

Lobby
Lobby
Exterior
Studio Suite, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board
BBQ/picnic Area

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Gym

Explore the area

View in a map
5190 Hidalgo St, Houston, TX, 77056
  • Place, Richmond Avenue
    ‪3 min walk‬
  • Place, The Galleria
    ‪5 min walk‬
  • Place, Westheimer Road
    ‪5 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪30 min drive‬

Room options

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

8.4 out of 10
Very good
(18 reviews)
  • 61 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed

8.8 out of 10
Excellent
(71 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Hearing)

  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible

  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Accessible (Hearing)

8.8 out of 10
Excellent
(5 reviews)
  • 61 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Accessible, Bathtub (Hearing)

8.0 out of 10
Very good
(6 reviews)
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Accessible (Hearing)

9.2 out of 10
Wonderful
(9 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll-in Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Accessible (Roll-in Shower)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Accessible, Bathtub

7.8 out of 10
Good
(6 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(23 reviews)
  • 61 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior detail
DoubleTree by Hilton Hotel & Suites Houston by the Galleria
  • Pool
  • Pet-friendly
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, 2,904 reviews
The price is €118
includes taxes & fees
27 Nov - 28 Nov
DoubleTree by Hilton Hotel & Suites Houston by the Galleria

About this property

Sonesta ES Suites Houston Galleria

Hotel with free breakfast, in the vicinity of Houston Zoo
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a snack bar/deli. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a business centre, dry cleaning and laundry facilities. Weekly housekeeping is available.
Sonesta ES Suites Houston Galleria offers 93 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions come with satellite channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
The free breakfast at Sonesta ES Suites Houston Galleria gets high marks from our customers. During your stay, you're just a quick walk from Westheimer Road. Enjoy features like free WiFi in public areas, free self-parking and a free manager's reception.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and convenience store
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the location
  • 10 minutes by car from Houston Zoo and 10 minutes from MD Anderson Cancer Center
  • Pets welcome for a fee (restrictions apply)
Sonesta ES Suites Houston Galleria offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi.

You'll find a business centre on site. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Sonesta ES Suites Houston Galleria. Free self parking is available.

This 3-star Houston hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:30 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per week (maximum USD 150 per stay)
  • Maximum 2 (weight limit: 30 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per week (maximum USD150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Sonesta ES Houston Galleria
Sonesta ES Suites Houston Galleria Aparthotel
Sonesta ES Suites Aparthotel Houston Galleria
Sonesta ES Suites Houston Galleria
Sonesta Houston Galleria
Sonesta Suites Houston Galleria
Staybridge Suites Houston-Near The Galleria Hotel Houston
Sonesta ES Suites Houston Gal
Sonesta ES Suites Houston Galleria Hotel
Sonesta ES Suites Houston Galleria Houston
Sonesta ES Suites Houston Galleria Hotel Houston

Sonesta ES Suites Houston Galleria Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 576 out of 1119 reviews
Rating 8 - Good. 254 out of 1119 reviews
Rating 6 - Okay. 147 out of 1119 reviews
Rating 4 - Poor. 84 out of 1119 reviews
Rating 2 - Terrible. 58 out of 1119 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Patricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location.

Great location at very good value.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tiffany

Stayed 2 nights in Aug 2025

10/10 Excellent

luisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The room was spacious and clean and breakfast was amazing. We highly recommend to stay in this hotel if you are visiting Houston.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel. Great customer service. In great location.
Stayed 4 nights in Aug 2025

4/10 Poor

Joseph

Business traveller
Disliked: Cleanliness, property conditions & facilities
This property is old and shabby. Big chunk of carpet missing in the room, corner of couch ripped up, peeling paint in the bathroom, big crack in the wall around the door frame. Lobby reeks of bug spray.
Stayed 4 nights in Aug 2025

6/10 Okay

Tai

Travelled with partner
Liked: Staff & service
Room smelled stuffy and AC vent is loud. It woke me up every time the AC is on.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ciro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again
Stayed 1 night in Aug 2025

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was very comfortable. Dining in area was ok
Stayed 2 nights in Aug 2025

10/10 Excellent

Robyn

Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

SHUCHUAN, ORLANDO

Liked: Cleanliness
No
Stayed 4 nights in Jul 2025

6/10 Okay

Alisha

Liked: Cleanliness, staff & service, property conditions & facilities
My rental was towed from the property. I believe they should have a better system for there towing contract. A list of cars and tags should be supplied to the towing company once you're checked in. $305 for towing on vacation is horrible.
Stayed 4 nights in Jul 2025

6/10 Okay

Rachael

Travelled with pets
I think some simple fixes would have made my stay better: smiling faces on staff, usb outlet in room, cleanliness of pool, pest control outside, some better landscaping, better breakfast items, cleanliness of patio area and front bench area... positives were great housekeepers (room refresh), good value for room and room amenities and location!
Stayed 3 nights in Jul 2025

10/10 Excellent

Daniela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and felt safe with my two babies.
Stayed 2 nights in Jul 2025

10/10 Excellent

Janel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

6/10 Okay

Sherry

Travelled with family
Liked: Cleanliness

No TV or Hot Running Water

The hotel was conveniently located for our travel. However after long hours of driving & enjoyment at local museum,got to hotel to check in,that was smooth I guess! After I signed the required paperwork the front desk guy then tells me that not 1 tv on the property was working bc of storm. It rained however there was no storm(7/25/25). Another guest was standing n line & stated that was he wanted to know as he was already checked in & coming to find out when the tv’s would be back working. We were told not til the next morning, however we could utilize the wifi and watch tv from our mobile devices! Well off to our room,start the shower & notice the water was taking a very long time to get hot(never got hot) I went into kitchen area,ran the water there,same thing no hot water(room 405). I went downstairs to let front desk know what was going on and he did spring into action to accommodate me. He moved us to a different room(228). Once we were settled in the room,I checked the water as advised,there was hot water. However in the kitchen area crawling on the wall was a roach.
Stayed 1 night in Jul 2025

10/10 Excellent

Patrick, Houston

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a great choice in the mid-price range. Free and easy parking, comfortable and quiet rooms, efficient staff and good breakfast buffet. Onsite gym is small but serviceable. Recommended.
Stayed 3 nights in Jul 2025

8/10 Good

Susanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed, great pillows. Breakfast with lots of choices. I've stayed here 3 times in last 2 months. In the rooms with bedroom AND living room, seems like 1 TV is often not working. I can live with that.
Stayed 2 nights in Jul 2025

6/10 Okay

Natasha

Liked: Cleanliness, staff & service, room comfort

Average stay

Great location with walkable access to Galleria mall, restaurants, and more. The pictures do not adequately depict the room which was pretty small and dated. Breakfast was decent as it provided typical continental meal options. Service was great and staff were welcoming.
Stayed 4 nights in Jul 2025

10/10 Excellent

Fuechee

Stayed 3 nights in Jul 2025

10/10 Excellent

emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge rooms, plenty of area to move around. Good breakfast selections also.
Stayed 2 nights in Jul 2025

8/10 Good

veronica, Corpus Christi

Liked: Staff & service, amenities
Nice room, pool, location. Ice maker did not work, but staff gave me ice. Hot water took awhile for shower, but not a big deal. I would stay again.
Stayed 2 nights in Jul 2025

4/10 Poor

celine

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Review

A bit run down. Chairs obviously peeling, doors peeling paint/ coming apart, areas of carpet extremely frayed, 2” burn in drapery, sofa bed full of crumbs under cushion, very uncomfortable. An air mattress would’ve been better. Tub drain plug didn’t work
Stayed 1 night in Jul 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and excellent value for money. Breakfast was a little sub par though
Stayed 2 nights in Jul 2025