The Westin Oaks Houston at the Galleria

4.0 star property

Choose dates to view prices

Photo gallery for The Westin Oaks Houston at the Galleria

Meeting facility
1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
Lobby
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
5011 Westheimer Road, Houston, TX, 77056
  • The Galleria
    ‪1 min walk‬
  • River Oaks District
    ‪10 min walk‬
  • Memorial Park
    ‪2 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪33 min drive‬

Room options

Executive Room, 1 Double Bed, Corner (Mobility Accessible, Tub)

  • 51 sq m
  • Sleeps 3
  • 1 Double Bed

Executive Room, 1 Double Bed, Corner (Mobility/Hearing Accessible, Tub)

  • 51 sq m
  • Sleeps 3
  • 1 Double Bed

Traditional Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

  • 36 sq m
  • Sleeps 4
  • 2 King Beds

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 Double Bed, Corner (Mobility Accessible, Roll-In Shower)

  • 51 sq m
  • Sleeps 3
  • 1 Double Bed

Deluxe Room, 1 King Bed, Non Smoking

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed (Hearing Accessible)

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, Multiple Beds

  • 36 sq m
  • Sleeps 4
  • 2 King Beds

Executive Room, Multiple Beds

  • 51 sq m
  • Sleeps 4
  • 2 King Beds

Room, Multiple Beds

  • 36 sq m
  • Sleeps 4
  • 2 King Beds

Executive Suite, 1 Bedroom

  • 51 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Room, 1 Double Bed, Corner

  • 51 sq m
  • Sleeps 3
  • 1 Double Bed

Traditional Room, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • 36 sq m
  • Sleeps 4
  • 2 King Beds

Executive Suite, 1 Bedroom

  • 51 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 1 King Bed

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Executive Room, Multiple Beds (Mobility Accessible, Tub)

  • 51 sq m
  • Sleeps 4
  • 2 King Beds

Executive Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

  • 51 sq m
  • Sleeps 4
  • 2 King Beds

Traditional Room, Multiple Beds (Hearing Accessible)

  • 36 sq m
  • Sleeps 4
  • 2 King Beds

Traditional Room, Multiple Beds (Mobility Accessible, Tub)

  • 36 sq m
  • Sleeps 4
  • 2 King Beds

Similar properties

The Westin Oaks Houston at the Galleria Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 693 out of 1000 reviews
Rating 8 - Good. 180 out of 1000 reviews
Rating 6 - Okay. 60 out of 1000 reviews
Rating 4 - Poor. 37 out of 1000 reviews
Rating 2 - Terrible. 30 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shirleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Kenton Edward, Santa Monica

Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Trent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

ADRIANA

Stayed 2 nights in Feb 2025

10/10 Excellent

Robert

Stayed 2 nights in Dec 2024

8/10 Good

Alyssa

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Bernardo

Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great getaway
Stayed 1 night in Feb 2025

10/10 Excellent

Joanna

Stayed 1 night in Feb 2025

10/10 Excellent

Sherena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Gerald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
None of the above.
Stayed 3 nights in Feb 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Genie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value, Clean, Great service

Value. Safe. Comfortable. Nice. Convenient, very clean, up to date. I only wish they had more self parking. That was a little expensive and I wish they had a better pool we weren’t going to use it, but if I was coming in the summer, I definitely would like a nicer pool. The service was fantastic.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

Great location and easy access to stores. Room was very clean and nicely decorated.
Stayed 1 night in Feb 2025

10/10 Excellent

Dixie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Jan 2025

10/10 Excellent

carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good ubication
Stayed 1 night in Jan 2025

10/10 Excellent

Jessica Natalie

Stayed 3 nights in Jan 2025

10/10 Excellent

Teresa

Liked: Amenities, property conditions & facilities
all of it
Stayed 1 night in Jan 2025

10/10 Excellent

Raul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jan 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a wonderful hotel with great rooms ... water the plant on the third floor wall, please
Stayed 3 nights in Jan 2025

6/10 Okay

Alex

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Decent room, unreasonable management staff

I stayed at this hotel in Houston during a business trip, and while the rooms were decent and the cleaning staff was friendly and attentive, the front desk experience left much to be desired. Unfortunately, their service was unorganized, unhelpful, and moody, which made my stay far more stressful than it needed to be. During my trip, the city of Houston was essentially shut down due to an unprecedented 6 inches of snow, forcing the airport to close. I had to extend my stay on a daily basis while waiting for flights to resume. When I finally secured a flight for the following morning and attempted to cancel my reservation for the upcoming night, I was met with a flat-out refusal from the front desk. While I understand the existence of “rules and regulations,” extraordinary situations like this require a level of courtesy and understanding. Instead, I was charged for an entire additional night despite clearly explaining that I would not be staying. This rigid and greedy approach left a bad taste in my mouth, especially considering the extenuating circumstances. A little flexibility and empathy from the front desk would have gone a long way. Until this hotel addresses its front desk issues and prioritizes customer service, I cannot recommend it to other travelers, particularly during unpredictable situations.
Stayed 1 night in Jan 2025

10/10 Excellent

Alex

Stayed 2 nights in Jan 2025

8/10 Good

Victor

Stayed 1 night in Jan 2025

10/10 Excellent

Chuck

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stuff
Stayed 1 night in Jan 2025

10/10 Excellent

Jaqourean, Killeen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025