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The Westin Oaks Houston at the Galleria

4.0 star property

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Photo gallery for The Westin Oaks Houston at the Galleria

55-inch flat-screen TV with cable channels, Smart TV, pay films
Reception
55-inch flat-screen TV with cable channels, Smart TV, pay films
Point of interest
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
5011 Westheimer Road, Houston, TX, 77056
  • Place, The Galleria
    ‪1 min walk‬
  • Place, Westheimer Road
    ‪1 min walk‬
  • Place, River Oaks District
    ‪10 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪29 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(63 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, Multiple Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Traditional Room, Multiple Beds

9.0 out of 10
Wonderful
(31 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Multiple Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Room, Multiple Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Executive Room, Multiple Beds

8.8 out of 10
Excellent
(3 reviews)
  • 51 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Room, 1 Double Bed, Corner

55-inch flat-screen TV with cable channels, Smart TV, pay films

Executive Room, 1 Double Bed, Corner

9.6 out of 10
Exceptional
(4 reviews)
  • 51 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Executive Suite, 1 Bedroom

  • 51 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Executive Suite, 1 Bedroom

  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, Multiple Beds (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Executive Room, Multiple Beds (Mobility Accessible, Tub)

  • 51 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Executive Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

  • 51 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Room, 1 Double Bed, Corner (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Executive Room, 1 Double Bed, Corner (Mobility/Hearing Accessible, Tub)

  • 51 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Corner (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Executive Room, 1 Double Bed, Corner (Mobility Accessible, Tub)

  • 51 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Corner (Mobility Accessible, Roll-In Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Executive Room, 1 Double Bed, Corner (Mobility Accessible, Roll-In Shower)

  • 51 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Traditional Room, 1 King Bed (Hearing Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, Multiple Beds (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Traditional Room, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • 36 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Traditional Room, Multiple Beds (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Traditional Room, Multiple Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(4 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Traditional Room, Multiple Beds (Hearing Accessible)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Traditional Room, Multiple Beds (Hearing Accessible)

9.0 out of 10
Wonderful
(4 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Traditional Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Traditional Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

  • 36 sq m
  • Sleeps 4
  • 2 King Beds

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About this property

The Westin Oaks Houston at the Galleria

This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli and valet parking. Housekeeping is available on request.
The Westin Oaks Houston at the Galleria offers 406 accommodations with laptop-compatible safes and free newspapers. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 55-inch Smart televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, bathrobes, designer toiletries and complimentary toiletries.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the shopping around The Westin Oaks Houston at the Galleria. During your stay, you'll be connected to a shopping centre and just a quick walk from The Galleria. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Within a 15-minute walk of Gerald D. Hines Waterwall Park and River Oaks District
  • Pets welcome free of charge
The Westin Oaks Houston at the Galleria offers its guests an outdoor pool and a 24-hour health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 25304 square feet (2351 square metres) and includes conference space. The business-friendly The Westin Oaks Houston at the Galleria also features gift shops/newsstands, a garden, and concierge services. Self parking is free.

This 4-star Houston hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 11:00 AM.
Street Level Lobby Bar – On-site bar. Guests can enjoy drinks at the bar. Happy hour is offered.
White Oak Kitchen + Drink – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 18.95 per day)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Free self parking on site
  • Valet parking on site (USD 58 per night; includes in/out privileges)
  • Limited on-site self and valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 30 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Street Level Lobby Bar
  • White Oak Kitchen + Drink

Things to do

  • 24-hour health club
  • Designer stores
  • Outdoor pool
  • Shopping centre

Family friendly

  • In-room cot
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 11 meeting rooms
  • 25,304 square feet of conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 21 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:30 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 29.25 per accommodation, per night.
  • Service fee: 0.61 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 30.00 per person
  • Fee for in-room wireless Internet: USD 18.95 per day (rates may vary)
  • Valet parking fee: USD 58.00 per night (in/out privileges)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Houston Galleria Westin
Houston Galleria Westin Oaks
Westin Houston Galleria
Westin Houston Galleria Oaks
Westin Oaks
Westin Oaks Hotel
Westin Oaks Hotel Houston Galleria
Westin Oaks Houston Galleria
Westin Hotel Oaks
Westin Oaks Houston At The Galleria Hotel Houston
Westin Oaks Houston Galleria Hotel
The Westin Oaks Houston at the Galleria Hotel
The Westin Oaks Houston at the Galleria Houston
The Westin Oaks Houston at the Galleria Hotel Houston

The Westin Oaks Houston at the Galleria Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 728 out of 1001 reviews
Rating 8 - Good. 155 out of 1001 reviews
Rating 6 - Okay. 51 out of 1001 reviews
Rating 4 - Poor. 33 out of 1001 reviews
Rating 2 - Terrible. 34 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

4/10 Poor

Wendy

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
bad view, bad customer service. travel often and the comparables for what i paid, this experience compared to a motel6. had written everything in detail but it deleted and not wasting any more time
Stayed 1 night in Nov 2025

10/10 Excellent

FERNANDO

Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, amenities
The stay was great
Stayed 5 nights in Oct 2025

8/10 Good

ellie

Stayed 1 night in Nov 2025

10/10 Excellent

daniella

Stayed 1 night in Nov 2025

10/10 Excellent

Esther

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
super clean room and bathroom, beautiful bedding and extra comfortable bed and pillows.
Stayed 2 nights in Nov 2025

4/10 Poor

nhi

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Always stay here because it's next to the mall. This trip however front desk wasnt friendly, also gave me a room that was extremely noisy, next to the elevator.
Stayed 1 night in Oct 2025

8/10 Good

Eduardo

Stayed 3 nights in Nov 2025

10/10 Excellent

Gume, Laredo

Stayed 1 night in Nov 2025

10/10 Excellent

ENRIQUE

Travelled with family
Exelent bedrooms I rest very conftable
Stayed 2 nights in Nov 2025

2/10 Terrible

fadi

Liked: Cleanliness, property conditions & facilities
First you get there and the supposedly free parking lot was full. We wasted half an hour waiting for a spot and no luck. We had to park with valet who charges 60 dollars to park your car. Hotel reception was good and fast but the rooms need serious sound insulation from all sides. We could hear every car on the road and every neighbor closing his hotel room door. We could not till around 2 am because of the noise. Pillows are very low quality. Woke up with neck and shoulder pain.
Stayed 1 night in Nov 2025

6/10 Okay

Joe

Business traveller
Liked: Cleanliness, amenities
Felt like it was shake down when Westin demanded a $25.00 per night destination fee. Never again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mohammed

Stayed 3 nights in Oct 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spotless room! Great staff.
Stayed 1 night in Nov 2025

10/10 Excellent

james

Stayed 1 night in Oct 2025

10/10 Excellent

Edelvis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We like this hotel because it’s very convenient having the mall
Stayed 5 nights in Oct 2025

10/10 Excellent

Ricardo

Stayed 5 nights in Oct 2025

10/10 Excellent

Sandra Iriarte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has been refurbished and is very modern now and we loved the convinience of it being in the mall, parking for free and dining options all over. Staff was great, specially in the Restaurant
Stayed 4 nights in Oct 2025

10/10 Excellent

Tisha

Stayed 1 night in Oct 2025

8/10 Good

Martin

Travelled with family, Travelled with family and small children
Liked: Amenities
Yes there was plety of parking and the mall being so close was perfect not only for my family and my wife birthday.
Stayed 2 nights in Oct 2025

10/10 Excellent

Elizardo, La Joya

Liked: Cleanliness, staff & service, property conditions & facilities
Great area
Stayed 1 night in Oct 2025

10/10 Excellent

christine

Stayed 1 night in Oct 2025

10/10 Excellent

Shahid

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is always excellent!
Stayed 1 night in Oct 2025

10/10 Excellent

Ana, Baton Rouge

Liked: Staff & service, amenities
Excellent location. Very good value for price. All staff extremely helpful and curteous.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mairaj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Galleria mall nearby and lots of restaurants
Stayed 1 night in Oct 2025