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Hotel Goldener Adler, BW Signature Collection

4.0 star property

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Photo gallery for Hotel Goldener Adler, BW Signature Collection

Lunch and dinner served, international cuisine
Point of interest
Reception
Exterior
Traditional Room, 1 Double Bed | In-room safe, desk, laptop workspace, blackout curtains

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Bar
  • Parking available
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
Herzog-Friedrich-Strasse 6, Innsbruck, Tirol, 6020
  • Innsbruck Old Town Christmas Market
    ‪2 min walk‬
  • Golden Roof
    ‪2 min walk‬
  • Hofburg
    ‪3 min walk‬
  • Innsbruck (INN-Kranebitten)
    ‪5 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Classic Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Single Bed

Classic Room, 1 Single Bed | In-room safe, desk, laptop workspace, blackout curtains

Classic Room, 1 Single Bed

  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Room, 1 Double Bed

Traditional Room, 1 Double Bed | In-room safe, desk, laptop workspace, blackout curtains

Traditional Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Classic Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

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About this property

Hotel Goldener Adler, BW Signature Collection

Hotel in Innsbruck with 24-hour front desk and restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, concierge services and laundry facilities. Change of towels is available on request
Hotel Goldener Adler, BW Signature Collection offers 39 air-conditioned accommodations with a safe and coffee/tea makers. Digital televisions are provided. Bathrooms include a shower and hairdryers.

This Innsbruck hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Hotel Goldener Adler, BW Signature Collection's great location gets high marks from our customers. During your stay, you're just a quick walk from Ottoburg. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy international cuisine while dining at Goldener Adler
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Steps from Ottoburg and Helbling House
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A library, a terrace, and multilingual staff are also featured at Hotel Goldener Adler, BW Signature Collection. Parking is available for a fee.

This 4-star Innsbruck hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily.
Goldener Adler – This restaurant specialises in international cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 18 per day)

Food and drink

  • Daily full breakfast available for a fee: EUR 24 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Goldener Adler

Things to do

  • Art gallery
  • Designer stores
  • Library
  • Shopping centre
  • Ski storage

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property is in a car-free zone and can be reached only by foot.
Parking for SUVs, RVs, buses, caravans, and large vehicles (over 2.10 metres high) is not available.

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 59.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 24 per person
  • Self-parking fee: EUR 18 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 59.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Best Western Plus Goldener Adler Innsbruck
Best Western Plus Hotel Goldener Adler Innsbruck
Best Western Plus Hotel Goldener Adler
Best Western Plus Goldener Adler
Best Western Goldener Adler
Best Western Innsbruck
Innsbruck Best Western
Best Western Plus Hotel Goldener Adler
Hotel Goldener Adler, BW Signature Collection Hotel
Hotel Goldener Adler, BW Signature Collection Innsbruck
Hotel Goldener Adler, BW Signature Collection Hotel Innsbruck

Hotel Goldener Adler, BW Signature Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 407 out of 574 reviews
Rating 8 - Good. 145 out of 574 reviews
Rating 6 - Okay. 19 out of 574 reviews
Rating 4 - Poor. 1 out of 574 reviews
Rating 2 - Terrible. 2 out of 574 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo in Innsbruck.

Amazing location, friendly staff. In the heart of old Innsbruck. Humble breakfast. Two minor inconveniences: no parking on the premises and the lock box was not working.
Stayed 2 nights in Mar 2025

6/10 Okay

Christine

Liked: Cleanliness, staff & service

Solo travellers beware

I loathe when solo at a hotel, particularly being female, when you get allocated the very worst room in the hotel. Zero aspect. Like being in a corridor with a shower at the end. As I have stayed in this hotel in the past, I had assumed they would take care to give me a better standard of room. Everywhere I go, they give me the cupboard room. Why in this day and age of solo travellers. I did not argue about it this time as was tired and I am also tired of always requesting a better room. Was not pleasant at all. I would have upgraded but not even asked. I gave up. Seven days was an eternity.
Stayed 7 nights in Feb 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best spot

Right across the road from the Golden Roof... can't ask for a better location to see Innsbruck! Some of the rooms have adjoining doors, so careful you find your bathroom door ... some gonk next door flipped out when I turned the wrong door handle :/
Stayed 1 night in Dec 2024

10/10 Excellent

wanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely surprise! This historical hotel and its’ outstanding staff exceeded any expectations I had. I was fortunate to get room 1390- beautiful views out of three windows. Fabulous home base for four days to explore the area. It was effortless to take the train to Kitzbuhel and ski for the day. The front desk staff were so kind and wonderful!
Stayed 4 nights in Feb 2025

10/10 Excellent

Virad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely historic hotel right in the centre of town.
Stayed 2 nights in Dec 2024

10/10 Excellent

Erik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just do it

Don’t even look elsewhere just book it! This is literally in the middle of the town, has an amazing restaurant, and has that old school feel because it’s literally like 400+ years old - BUT it’s nicely updated on the inside! Don’t think twice just do it already!
Stayed 2 nights in Dec 2024

8/10 Good

Natonya

Stayed 5 nights in Dec 2024

6/10 Okay

Adrian, Worthing

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Dana

Stayed 1 night in Dec 2024

10/10 Excellent

SALLY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Amazing location and a wonderful sense of history.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jenna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! This hotel was in a perfect location for old town and accessing the tram/cable car to the top of Innsbruck. Cute unique hotel with lots of character. The room was spacious, clean and the perfect place to rest our head at night. Highly recommend staying here.
Stayed 2 nights in Nov 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, with amazing location!
Stayed 2 nights in Dec 2024

10/10 Excellent

Mikaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Marijane, Green Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for the old city and the Christmas markets. The breakfast is not worth 24 euros tho. If you’re a picky diner like me the hotel restaurant may disappoint. Baby deer? Come on. They prepared a chicken breast for me as the rest of the menu was game oriented which was very kind. Also did not like the stuffed animals and mounted animal heads here and there. Would not stay again but others may not be bothered by all that.
Stayed 3 nights in Nov 2024

10/10 Excellent

Kristine

Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In operation since 1390 this hotel is in the middle of the historic district The hotel is up to date in its amenities, has wonderful staff and the food is delicious
Stayed 1 night in Oct 2024

10/10 Excellent

julia, Great Falls

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, safe, walkable to everything. Wonderful staff, breakfast, would def stay here again.
Stayed 1 night in Oct 2024

8/10 Good

Timothy, Nanoose Bay

Liked: Cleanliness, staff & service, property conditions & facilities
A good hotel, centrally located to all of what Innsbruck can offer. Be advised that if you book a 3 nights or more in Innsbruck, you receive free transit (local buses, trams and a few cable cars)! What a great city of enjoy.
Stayed 4 nights in Oct 2024

6/10 Okay

Zoe

Great location
Stayed 2 nights in Oct 2024

10/10 Excellent

Sagit

Stayed 2 nights in Oct 2024

10/10 Excellent

Louis, Belmont

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great location. Would stay again.
Stayed 2 nights in Sep 2024

10/10 Excellent

M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Jeff

Stayed 1 night in Oct 2024