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Hotel Bergcristall

4.0 star property

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Photo gallery for Hotel Bergcristall

Sauna, steam room, sports massages, massages
Interior detail
Terrace/patio
Sauna, steam room, sports massages, massages
Indoor pool

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Volderau 5, Neustift Im Stubaital, Tirol, 6167
  • Place, 4 Piste Krößbach Ski Run
    ‪16 min walk‬
  • Place, Grawa Waterfall
    ‪13 min drive‬
  • Place, Stubai Glacier Cable Car
    ‪19 min drive‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪46 min drive‬

Room options

View all photos for Superior Double Room, Balcony (Diamant)

Superior Double Room, Balcony (Diamant) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Double Room, Balcony (Diamant)

  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Balcony (Rubin)

Standard Double Room, Balcony (Rubin) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Double Room, Balcony (Rubin)

  • 27 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | In-room dining

Junior Suite, Balcony

  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Hotel Bergcristall

This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Hotel Bergcristall offers 27 accommodations with a safe and a hairdryer. Rooms open to balconies. A pillow menu is available. Televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna, a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages and massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
During your stay at Hotel Bergcristall, you'll be within walking distance of 4 Piste Krößbach Ski Run. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free breakfast offered
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Indulge with massages at the spa
  • Services include free babysitting, free supervised childcare and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and complimentary bicycles
  • 7 minutes by car from St. George Church and 8 minutes from Elfer Gondola
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
Hotel Bergcristall offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi.

A fitness centre, a terrace, and barbecue grills are also featured at the family-friendly Hotel Bergcristall. Free self parking is available.

This 4-star Neustift Im Stubaital hotel is smoke free.

Guests are served a free breakfast.
On-site venue – This restaurant serves breakfast and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Optional ski privileges
  • Playground
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • Arcade/game room
  • Baby monitor
  • Changing table
  • Free babysitting
  • Free supervised activities for children
  • High chair
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

  • Pets: EUR 20 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.80 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not have a front desk. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 7 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Bergcristall Neustift Im Stub
Bergcristall Neustift Im Stubaital
Hotel Bergcristall Neustift Im Stubaital
Hotel Bergcristall Hotel
Hotel Bergcristall Neustift Im Stubaital
Hotel Bergcristall Hotel Neustift Im Stubaital

Hotel Bergcristall Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 16 out of 21 reviews
Rating 8 - Good. 5 out of 21 reviews
Rating 6 - Okay. 0 out of 21 reviews
Rating 4 - Poor. 0 out of 21 reviews
Rating 2 - Terrible. 0 out of 21 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Esther

Liked: Cleanliness, staff & service
Wir hatten nur 2 Nächte gebucht und mussten umziehen. Das war bei der Onlinebuchung nicht ersichtlich
Stayed 2 nights in Apr 2022
Verified

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellente découverte

Parfait ! Prendre la demi pension car la qualité de la cuisine est excellente pour un surcoût modique. Nous avons été surclassé dans une chambre de 80m2... avec sauna.
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Spa and pool are fantastic and the food is amazing .
Stayed 6 nights in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Vielen Dank für den schönen Aufenthalt im Stubaital
Stayed 7 nights in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wellnesshotel

Super Hotel, gutes Essen und toller Service. Sehr schöner Wellnessbereich.
Stayed 7 nights in Jan 2019
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
+ überragender Service beim Abendessen + schöner Wellnessbereich - Chlorgeruch vom Pool im gesamten Treppenhaus und in den Fluren
Stayed 1 night in Nov 2018
Verified

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel carino e pulito. Le stanze sono troppo riscaldate ed u cuscini scomodi, per il resto tutto ok....piscina e zona relax bellissimi, personale gentile e disponibile, buona colazione abbondante e di qualità.
Stayed 1 night in Nov 2017
Verified

10/10 Excellent

Pasquale

Liked: Cleanliness, staff & service, property conditions & facilities

Wonderful location, very clean, excellent services

Location is highly recommendable for family, very close to all the attraction of Stubai valley. The Hotel is very comfortable and clean,food is excellent and very varied. Very discrete and nice the staff.
Stayed 6 nights in Jul 2017
Verified

8/10 Good

Annika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Siisti ja loistava palvelu

Siisti, loistava palvelu, hieno saunaosasto, erittäin rauhallinen hotelli ja ympäristö. Aamupala oikein hyvä, illallisessa hyvää yritystä jos pitää paikallisesta ruuasta.
Stayed 2 nights in Jul 2017
Verified

10/10 Excellent

TJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel close to Stubai Glacier

Hotel Bergcristal is the closest hotel to Stubai Glacier that will not crush your budget. Easy to book, Easy to find with a wonderful staff. The food is first class and prepared fresh for each meal by the resident chef / manager. OH - and I must mention - my son was absolutely THRILLED with the WIFI connection speeds! We will be returning to Hotel Bergcristal for more skiing.
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, awesome location

Great stay, of all the details from staff, restaurant, rooms, and spa were well taken care of. I would definitely recommend this hotel.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in the Mountains

Great value for the money. The room was a bit small, but overall, very nice
Verified

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel à recommander

Chambre très propre , acceuil chaleureux , petits déjeuner copieux .
Verified

10/10 Excellent

Stine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hyggeligt hotel i Alperne

Super fint hotel i typisk alpe-stil. Meget smuk beliggenhed med udsigt til sne-klædte bjerge. Fint stort værelse med balkon. Indendørs pool i kælderen med mange fine faciliteter og udsigt til have. Fin restaurant med stor terasse. Aftensmad og morgenbuffet var god. Meget venligt personale.
Verified

10/10 Excellent

Hanspeter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hanspeter Bundi

Wir waren sehr zufrieden und können dieses Hotel nur weiter empfehlen.
Verified

10/10 Excellent

milena e Giorgio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

esperienza unica

Personale cordialissimo. Abbiamo festeggiato il primo anniversario di matrimonio ed a sorpresa ci han fatto trovare un'intera sacher ed i fiori sul tavolo e la stessa cosa per il mio compleanno. Il centro benessere è bellissimo. La zona è stupenda
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a warm welcome.

The hotel was ideally situated in the Stubai valley south of Innsbruck. our room looked up the valley towards the snow covered mountains. (Even in mid July). We were on a fly drive holiday and we had easy access to the Glacier and other alpine meadow walks. We booked half board and enjoyed excellent breakfasts and five course evening meals. The food was of a high standard and the Hotel was very clean. The staff were very welcoming and helpful. We would go back again.
Verified

10/10 Excellent

Werner

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort