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Stage 12 Hotel by Penz

4.0 star property

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Photo gallery for Stage 12 Hotel by Penz

Front of property
Double Room, Balcony, Mountain View | Terrace/patio
Double or Twin Room | View from room
Bar (on property)
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Bar
  • Laundry room

Explore the area

View in a map
Maria Theresien Straße 12, Innsbruck, Tirol, 6020
  • Place, Maria Theresa Street
    ‪1 min walk‬
  • Place, Innsbruck Old Town Christmas Market
    ‪5 min walk‬
  • Place, Hofburg
    ‪5 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪6 min drive‬

Room options

View all photos for Single Room

Single Room | Premium bedding, in-room safe, soundproofing, cots/infant beds

Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Economy Double Room

Economy Double Room | Premium bedding, in-room safe, soundproofing, cots/infant beds

Economy Double Room

8.8 out of 10
Excellent
(15 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double or Twin Room

Premium bedding, in-room safe, soundproofing, cots/infant beds

Double or Twin Room

8.8 out of 10
Excellent
(8 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for City Double Room

City Double Room | Premium bedding, in-room safe, soundproofing, cots/infant beds

City Double Room

  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Panoramic Double Room

View from room

Panoramic Double Room

9.8 out of 10
Exceptional
(11 reviews)
  • 18 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Living area | Flat-screen TV

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | Premium bedding, in-room safe, soundproofing, cots/infant beds

Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Quadruple Room

Quadruple Room | Premium bedding, in-room safe, soundproofing, cots/infant beds

Quadruple Room

9.0 out of 10
Wonderful
(7 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Bunk Beds

View all photos for Double Room (no view)

Double Room (no view) | Premium bedding, in-room safe, soundproofing, cots/infant beds

Double Room (no view)

9.4 out of 10
Exceptional
(6 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room (no view)

Triple Room (no view) | Premium bedding, in-room safe, soundproofing, cots/infant beds

Triple Room (no view)

9.0 out of 10
Wonderful
(7 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Double Room, Balcony, Mountain View

Double Room, Balcony, Mountain View | Terrace/patio

Double Room, Balcony, Mountain View

9.6 out of 10
Exceptional
(10 reviews)
  • 19 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

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  • Air-conditioning
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About this property

Stage 12 Hotel by Penz

Central hotel connected to a shopping centre in Innsbruck with a sauna
A fitness centre, a bar/lounge and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and a garden. Housekeeping is available on request.
Stage 12 Hotel by Penz offers 120 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Stage 12 Hotel by Penz's great location gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Maria Theresa Street. Free WiFi in public areas, a gym and a bar are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, laundry facilities and a car charging station
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Steps from Maria Theresa Street and Anna's Column
Stage 12 Hotel by Penz offers its guests a sauna and a fitness centre. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. A terrace, a vending machine, and multilingual staff are also featured at Stage 12 Hotel by Penz.

This 4-star Innsbruck hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
On-site venue – bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 16 per day)
  • Street parking available
  • Ski shuttle nearby

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge

Things to do

  • Bicycle rentals
  • Gym
  • Sauna
  • Ski storage
  • Steam room

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No lift
  • Wheelchair accessibility

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic soft drink bottles
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Please note: Underground parking is available at Rathausgalerie car park, located at Fallmerayerstrasse 1, Level U1.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 15 for children
  • Nearby parking fee: EUR 16.00 per day (164 ft away)
  • Crib (infant bed) fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

STAGE 12 Hotel Innsbruck
STAGE 12 Hotel
Stage 12 Hotel Penz Innsbruck
Innsbruck Stage 12 Hotel by Penz Hotel
Hotel Stage 12 Hotel by Penz
Stage 12 Hotel by Penz Innsbruck
Stage 12 Hotel Penz
Stage 12 Penz Innsbruck
Stage 12 Penz
Hotel Stage 12 Hotel by Penz Innsbruck
STAGE 12
Stage 12 Hotel by Penz Hotel
Stage 12 Hotel by Penz Innsbruck
Stage 12 Hotel by Penz Hotel Innsbruck

Stage 12 Hotel by Penz Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 617 out of 894 reviews
Rating 8 - Good. 197 out of 894 reviews
Rating 6 - Okay. 48 out of 894 reviews
Rating 4 - Poor. 21 out of 894 reviews
Rating 2 - Terrible. 11 out of 894 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

DMITRIY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get the room with the terrace and Mountain View. Worth it. The hotel is in an ideal location.
Stayed 3 nights in Oct 2025

8/10 Good

Vy

Stayed 2 nights in Oct 2025

8/10 Good

Addie

Liked: Cleanliness
Check in took about 20mins in line before we got our room- then the “panoramic mountain view” was more like a view of the high school from the lower floor we had with the mountains above but was majority building- then unfortunately every night of our stay the bar next door did extensive glass recycling from 2-5am so we slept really poorly. Bathroom lacks basics like conditioner and the hair dryer in our room barely worked.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, in a perfect central location. Really lovely room with a great view.
Stayed 1 night in Sep 2025

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the most beautiful places we have stayed, in an absolutely gorgeous little city.
Stayed 1 night in Oct 2025

10/10 Excellent

Debbie

Stayed 1 night in Oct 2025

10/10 Excellent

James, Candiac

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was absolutely delicious ! Everything was in walking distance with so much to see and do around the area.
Stayed 3 nights in Sep 2025

10/10 Excellent

Yael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay! The room is pretty, spacious and with everything we needed. The bed was super comfortable (hard like we like) and the location is perfect. Also the breakfast is plentiful, but expensive. There are also good options for breakfast outside
Stayed 2 nights in Sep 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to all the sights.
Stayed 1 night in Sep 2025

10/10 Excellent

Stacia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location and place.
Stayed 1 night in Aug 2025

10/10 Excellent

Bjorn

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful mountain view. Modern. Good bar. Quick check in/out
Stayed 2 nights in Sep 2025

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great wifi and excellent breakfast. Room size is generous. Front desk staff are extremely helpful. Having free laundry available was outstanding! Much appreciated.
Stayed 2 nights in Sep 2025

6/10 Okay

Sachin

Travelled with partner
Liked: Cleanliness, staff & service
Room/sink small. Noisy. Front desk people can use more smile on their face.
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Austria visit

The hotel is very lovely and the breakfast is really great. My only recommendation would be to have a table or chair to relax on in the room.
Stayed 2 nights in Sep 2025

10/10 Excellent

Richard

Stayed 1 night in Sep 2025

10/10 Excellent

Corinne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luggage storage and complimentary laundry service was a great benefit. The area is loud at night, but it is centrally located, so it is to be expected.
Stayed 4 nights in Aug 2025

8/10 Good

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - location was perfect Checkin smooth and front desk staff helpful Room was spacious and clean but very dark Windows looked onto a nearby wall so made the room feel dreary - other family members looked over courtyard and had much more light Bar was nice although one server was unwelcoming
Stayed 3 nights in Aug 2025

6/10 Okay

Meg

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The location is perfect for access to shopping and all the sites. The room was average with few amenities for the price. The front desk staff, different people each time, keep me from recommending this property. Unwelcoming and unhelpful to us and to others we saw throughout our stay. The lack of any effort made on their part, despite being in a position of service, was disappointing.
Stayed 1 night in Aug 2025

10/10 Excellent

Artur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay with an excellent location. The receptionist, Patrick Erdmann, was well-educated and took the time to explain many things to us.
Stayed 2 nights in Jul 2025

10/10 Excellent

Graham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all around!!!
Stayed 1 night in Aug 2025

4/10 Poor

jacob

Travelled with family
Disliked: Staff & service
Let’s start with the good : front desk staff was helpful and accommodating, hotel is clean, fragrant , bar on site , nice steam room and sauna and has a great location to walk around and see the sights. The bad : the bed feels like sleeping on wood covered with a sheet , the location is LOUD at night after 11pm till about 4 am music on the streets and this was a Tuesday , Bell tower nearby rings early 6am , we have a service dog , after check in and showing documents to front desk I was accosted daily by the cleaning staff asking me if my dog was a medical dog, on my second day of my stay the I believe the cleaning management while walking near me said “ewwwww that is a dog , you know we don’t take animals here, why do you have a dog with you” I told her she needed to bring things up with the hotel management. I personally won’t be returning unfortunately
Stayed 2 nights in Aug 2025

10/10 Excellent

MARVIN

Liked: Amenities
Central location just below the mountain range
Stayed 4 nights in Jul 2025

10/10 Excellent

Aga

Stayed 1 night in Jul 2025