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Mermaid, Ipswich by Marston's Inns

4.0 star property

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Photo gallery for Mermaid, Ipswich by Marston's Inns

Enjoy a meal or drink on the patio at The Mermaid, surrounded by lush greenery and a charming pergola.
Enjoy a delicious spread of cereal, fruits, and more at our buffet.
Welcome to our reception area, where friendly staff are ready to assist you.
Experience the charm of Marston's Pub & Restaurant, featuring a classic design and a welcoming entrance.
Relax in a spacious room with a large bed, desk, and flat-screen TV.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

Map
Yarmouth Road, Ipswich, England, IP1 2EN
  • Portman Road
    ‪7 min walk‬
  • Ipswich Regent Theatre
    ‪3 min drive‬
  • Ipswich Waterfront
    ‪3 min drive‬

Room options

View all photos for Double or Twin Room, Accessible

Premium bedding, desk, iron/ironing board, free WiFi

Double or Twin Room, Accessible

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Family Room | Premium bedding, desk, iron/ironing board, free WiFi

Family Room

7.6 out of 10
Good
(5 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double or Twin Room

Double or Twin Room | Premium bedding, desk, iron/ironing board, free WiFi

Double or Twin Room

9.4 out of 10
Exceptional
(9 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

Premium bedding, desk, iron/ironing board, free WiFi

Double Room

9.0 out of 10
Wonderful
(17 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Relax on the patio surrounded by lush greenery and comfortable seating.

B&B HOTEL Ipswich

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, (1004)
The price is €75
for 1 room
includes taxes & fees
1 Aug - 2 Aug
B&B HOTEL Ipswich

About this property

Mermaid, Ipswich by Marston's Inns

Inn in Ipswich with 24-hour front desk and restaurant
A restaurant, a bar/lounge and a 24-hour front desk are available at this smoke-free inn. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden.
Mermaid, Ipswich by Marston's Inns offers 28 air-conditioned accommodations, with free toiletries. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers.

This Ipswich inn provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Mermaid, Ipswich by Marston's Inns. During your stay, you're just a quick walk from Sir John Mills Theatre. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include a terrace
  • On-site recreation includes a playground
  • Within a 15-minute walk of Sir John Mills Theatre and Portman Road
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Mermaid, Ipswich by Marston's Inns also features a terrace and a garden. Self parking is free.

This 4-star Ipswich inn is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Mermaid, Ipswich by Marston's Inns has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 8.75 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Playground

Family friendly

  • Playground

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 20 January to 14 February:
  • Bar/Lounge
  • Dining venue

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 8.75 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Mermaid Marston's Inns Inn Ipswich
Mermaid Marston's Inns Inn
Mermaid Marston's Inns Ipswich
Mermaid Marston's Inns Inn Ipswich
Mermaid Marston's Inns Inn
Mermaid Marston's Inns Ipswich
Mermaid Marston's Inns
Inn The Mermaid by Marston's Inns Ipswich
Ipswich The Mermaid by Marston's Inns Inn
Inn The Mermaid by Marston's Inns
The Mermaid by Marston's Inns Ipswich
Mermaid Marston's Inns Ipswich
The Mermaid by Marston's Inns
Mermaid, Ipswich by Marston's Inns Inn
Mermaid, Ipswich by Marston's Inns Ipswich
Mermaid, Ipswich by Marston's Inns Inn Ipswich

Mermaid, Ipswich by Marston's Inns Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 194 out of 376 reviews
Rating 8 - Good. 131 out of 376 reviews
Rating 6 - Okay. 30 out of 376 reviews
Rating 4 - Poor. 14 out of 376 reviews
Rating 2 - Terrible. 7 out of 376 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely photo great staff in a brill place for football and town
Stayed 2 nights in Apr 2025

8/10 Good

Mr S

Stayed 1 night in Mar 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Sandra

Disliked: Cleanliness, staff & service, amenities
The sink was blocked and had hair in the sink, for the price the room was very basic. The service for breakfast was good the gentleman was friendly and very helpful.
Stayed 1 night in Apr 2025

8/10 Good

Mark

Stayed 1 night in Feb 2025

6/10 Okay

Marion

Travelled with family
Liked: Cleanliness
Handy shops
Stayed 4 nights in Mar 2025

10/10 Excellent

Russell

Stayed 1 night in Mar 2025

10/10 Excellent

STUART

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very pleasant stay which was better than we expected. The pub was friendly and food was good. The accomodation was comfortable and quiet.
Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
The location was really handy for Portman Road - three quarters of a mile walk, I would say. Hotel was
Stayed 2 nights in Jan 2025

8/10 Good

Sharon

Stayed 1 night in Feb 2025

4/10 Poor

Amanda

Business traveller
Liked: Room comfort

Pub closed!!!!

Not a great stay due to the pub it is linked with being closed for refurbishment. I do realise these things need doing but not to advise of this when booking is very poor customer service. I booked and after a long deive then had to drive again to find somewhere to eat unless you want a burger. I was even asked to book a cooked breakfast but actually it was a bag with two i stant porridge pots and a bag of alpen. Stayed with this group before and was good but this time extremly poor service.
Stayed 2 nights in Feb 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
This inn is basic and without pretense. It is clean and well maintained. There is a pub across the parking lot called The Mermaid which share employees with the inn. The people here are fanastic, always genuinely smiling and friendly.
Stayed 5 nights in Jan 2025

2/10 Terrible

R

Stayed 2 nights in Nov 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Shem

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Asked for a Diuble bed and had 2 single
Stayed 1 night in Jan 2025

8/10 Good

Joanne

Travelled with family
Liked: Room comfort

Dated but reasonable value

Stay was pleasant. Bit dated but reasonable value for money.
Stayed 1 night in Dec 2024

8/10 Good

Mohd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

It was okay,could be better if they would changed towel on daily basis
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Malcolm

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Mermaid Excels

Great place ample parking ...pub offers variety of food and family friendly. Seperate accomodation clean cosy and very comfortable bed. Check in was friendly and informative check out simple. Ideal place fir exploring ipswich or attending Portman Rd. Liads of retail outlets right next to the place
Stayed 1 night in Dec 2024

8/10 Good

wears

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Give it a go

Great stay and location was good for the football
Stayed 1 night in Dec 2024

10/10 Excellent

Gareth

Stayed 1 night in Dec 2024

10/10 Excellent

Darrell

Stayed 1 night in Nov 2024