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Mermaid, Ipswich by Marston's Inns

4.0 star property

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Photo gallery for Mermaid, Ipswich by Marston's Inns

Terrace/patio
Premium bedding, desk, iron/ironing board, free WiFi
Daily full breakfast (GBP 8.75 per person)
Lobby
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Yarmouth Road, Ipswich, England, IP1 2EN
  • Place, Portman Road
    ‪7 min walk‬
  • Place, Ipswich Regent Theatre
    ‪3 min drive‬
  • Place, Ipswich Waterfront
    ‪3 min drive‬

Room options

View all photos for Double Room

Premium bedding, desk, iron/ironing board, free WiFi

Double Room

9.0 out of 10
Wonderful
(19 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room

Double or Twin Room | Premium bedding, desk, iron/ironing board, free WiFi

Double or Twin Room

9.2 out of 10
Wonderful
(10 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Family Room | Premium bedding, desk, iron/ironing board, free WiFi

Family Room

7.6 out of 10
Good
(5 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double or Twin Room, Accessible

Premium bedding, desk, iron/ironing board, free WiFi

Double or Twin Room, Accessible

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Mermaid, Ipswich by Marston's Inns

Inn in Ipswich with 24-hour front desk and restaurant
A restaurant, a bar/lounge and a 24-hour front desk are available at this smoke-free inn. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden.
Mermaid, Ipswich by Marston's Inns offers 28 air-conditioned accommodations, with free toiletries. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers.

This Ipswich inn provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Mermaid, Ipswich by Marston's Inns. During your stay, you're just a quick walk from Sir John Mills Theatre. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include a terrace
  • On-site recreation includes a playground
  • Within a 15-minute walk of Sir John Mills Theatre and Portman Road
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Mermaid, Ipswich by Marston's Inns also features a terrace and a garden. Self parking is free.

This 4-star Ipswich inn is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Mermaid, Ipswich by Marston's Inns has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 8.75 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Playground

Family friendly

  • Playground

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 20 January to 14 February:
  • Bar/Lounge
  • Dining venue

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 8.75 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Mermaid Marston's Inns Inn Ipswich
Mermaid Marston's Inns Inn
Mermaid Marston's Inns Ipswich
Mermaid Marston's Inns Inn Ipswich
Mermaid Marston's Inns Inn
Mermaid Marston's Inns Ipswich
Mermaid Marston's Inns
Inn The Mermaid by Marston's Inns Ipswich
Ipswich The Mermaid by Marston's Inns Inn
Inn The Mermaid by Marston's Inns
The Mermaid by Marston's Inns Ipswich
Mermaid Marston's Inns Ipswich
The Mermaid by Marston's Inns
Mermaid, Ipswich by Marston's Inns Inn
Mermaid, Ipswich by Marston's Inns Ipswich
Mermaid, Ipswich by Marston's Inns Inn Ipswich

Mermaid, Ipswich by Marston's Inns Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 205 out of 393 reviews
Rating 8 - Good. 137 out of 393 reviews
Rating 6 - Okay. 30 out of 393 reviews
Rating 4 - Poor. 14 out of 393 reviews
Rating 2 - Terrible. 7 out of 393 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Louise

Liked: Cleanliness, property conditions & facilities
Great value. Good sized room and super location for the Portman Road stadium !
Stayed 2 nights in Jul 2025

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Nice Pub with nice hotel inside but not connected.
Stayed 1 night in Jul 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Reception is in the nearby pub which is separate from the accommodation building. This could have been made clearer (there were some signs on entering the car park, however the next person to check in after me also missed those). I paid £20 for a late check out and originally this was only a 1 hour extension, however the lady on reception advised she could extend this to 2 hours on this occasion. It wasn’t clear when booking the late check out that it wasn’t buying much more time so that could be improved. My room was very spacious and clean, and it had everything I needed (kettle, hairdryer, plenty of hanging space for clothes, decent air conditioning). It was on the road side of the hotel, and there was some road noise but it didn’t affect my sleep. The walls were thin and I could hear people moving around in the adjoining rooms and rooms above, but again this wasn’t extreme. I would consider staying here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean very quiet
Stayed 2 nights in Jul 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jun 2025

10/10 Excellent

IAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

colin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodation was excellent. Remind me a bit like premier inn. Beds large and comfy. Very clean rooms and bath. Shower was super. No biscuits. Mention to staff member and gave me a whole pack of digestives. Great stay and great food. A definite return
Stayed 1 night in Jun 2025

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities
Very clran both the hotel and metmaid. Everyone is super friendly . Cant wait to book next visit
Stayed 2 nights in Jun 2025

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased
Stayed 2 nights in Jun 2025

8/10 Good

Sally

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

For the price not brilliant but not bad

For the price bracket I expected a bit more considering breakfast wasn’t included. I don’t drink tea or coffee and there wasn’t any bottles of water in the room, 2 glasses but no water.. No welcome pack and no timings for breakfast if you decided to have it on the morning like we did. Beds and bedding were nice and cosy.
Stayed 1 night in Jun 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Chris

Stayed 1 night in May 2025

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Really nice big room Lovely carvery at attached pub
Stayed 1 night in May 2025

8/10 Good

Mark, Morden

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient good value hotel just a 20min walk from Ipswich Town centre.
Stayed 1 night in May 2025

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
Excellent all round. I left some clothes in my room and contacted the staff who were helpful. Very good stay
Stayed 1 night in Apr 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely photo great staff in a brill place for football and town
Stayed 2 nights in Apr 2025

8/10 Good

Mr S

Stayed 1 night in Mar 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Sandra

Disliked: Cleanliness, staff & service, amenities
The sink was blocked and had hair in the sink, for the price the room was very basic. The service for breakfast was good the gentleman was friendly and very helpful.
Stayed 1 night in Apr 2025

8/10 Good

Mark

Stayed 1 night in Feb 2025

6/10 Okay

Marion

Travelled with family
Liked: Cleanliness
Handy shops
Stayed 4 nights in Mar 2025

10/10 Excellent

Russell

Stayed 1 night in Mar 2025

10/10 Excellent

STUART

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very pleasant stay which was better than we expected. The pub was friendly and food was good. The accomodation was comfortable and quiet.
Stayed 1 night in Mar 2025