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Sheraton Istanbul City Center

5.0 star property

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Photo gallery for Sheraton Istanbul City Center

Breakfast served, garden views
Breakfast served, garden views
Indoor pool
View from property
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Pet-friendly
  • Gym

Explore the area

View in a map
Haci Ahmet Mah, Kurtulus Deresi Cad. No:23 Beyoglu, Istanbul, Istanbul, 34440
  • Taksim Square
    ‪13 min walk‬
  • Galata Tower
    ‪18 min walk‬
  • Grand Bazaar
    ‪6 min drive‬
  • Istanbul (IST)
    ‪36 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

1 bedroom, premium bedding, down duvets, minibar

Executive Room, 1 King Bed

8.4 out of 10
Very good
(5 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking

1 bedroom, premium bedding, down duvets, minibar

Superior Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down duvets, minibar

Superior Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed | Living room | LED TV, books

Executive Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(44 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Living room | LED TV, books

Junior Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, down duvets, minibar

Premium Room, 1 King Bed with Sofa bed

  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 2 Single Beds

Executive Room, 2 Single Beds | 1 bedroom, premium bedding, down duvets, minibar

Executive Room, 2 Single Beds

  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 2 Single Beds

7.6 out of 10
Good
(13 reviews)
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds

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About this property

Sheraton Istanbul City Center

Luxury hotel with full-service spa and 24-hour fitness centre
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Sheraton Istanbul City Center offers 254 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and laptop-compatible safes. This individually decorated and furnished accommodation includes dining tables. Beds feature down duvets and premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

This Istanbul hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.
The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Sheraton Istanbul City Center. During your stay, you'll be within walking distance of Taksim Square. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Enjoy garden views while dining at Nev'i Lokma
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with body scrubs, manicures and pedicures or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Taksim Square and a few minutes from Galata Tower
  • Airport pick-up shuttle service available for a fee
  • Cats and dogs welcome for a fee
Sheraton Istanbul City Center offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, 7 meeting rooms, and coworking spaces are available. A 24-hour fitness centre, an arcade/games room, and multilingual staff are also featured at the luxury Sheraton Istanbul City Center. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Sheraton Istanbul City Center was completed in June 2023.

This 5-star Istanbul hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 6:30 AM to 11:00 AM.
Nev'i Lokma – Overlooking the garden, this restaurant only serves breakfast.
The Legends Bar – This bar serves lunch and dinner. Open daily.
Istanbul Baking Company – On-site coffee shop. Open daily.
Late-night fare is available from 24-hour room service.

Languages

English, Italian, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Covered parking on site (EUR 8 per day)
  • Covered valet parking on site (EUR 10 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Istanbul Baking Company
  • Nev'i Lokma
  • The Legends Bar

Things to do

  • 24-hour gym
  • Arcade/game room
  • Books
  • Full-service spa
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • Dining table
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Living room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Grab bar near toilet
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • In-room roll-in shower
  • Lever door handles
  • Lift (150 centimetre wide door)
  • Low-height bed
  • Low-height counter and sink (51 centimetre high)
  • Low-height desk (51 centimetre high)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Magnifying mirror
  • Phone accessibility kit
  • Pool access ramp on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (89 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways (150 centimetre wide)
  • Wheelchairs on site

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Renovated entire property - June 2023
  • Rooftop garden
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 100 per pet, per stay, plus a deposit of EUR 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 15 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Airport shuttle fee: EUR 90 per vehicle (maximum occupancy 3)
  • Covered self-parking fee: EUR 8 per day
  • Valet parking fee: EUR 10 per day
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per day
  • Laundry fee: EUR 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Sheraton Istanbul City Center offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 19152
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sheraton Istanbul City Center Hotel
Sheraton Istanbul City Center Istanbul
Sheraton Istanbul City Center Hotel Istanbul

Sheraton Istanbul City Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 347 out of 574 reviews
Rating 8 - Good. 130 out of 574 reviews
Rating 6 - Okay. 45 out of 574 reviews
Rating 4 - Poor. 19 out of 574 reviews
Rating 2 - Terrible. 33 out of 574 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rupali

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the friendliness of the staff
Stayed 5 nights in May 2025

10/10 Excellent

Essa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Jennifer

Stayed 1 night in May 2025

2/10 Terrible

Amar

Stayed 6 nights in Apr 2025

10/10 Excellent

Dotse Koffi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel and location! The staff is so nice! Ask about Yucel, he was so kind and help us with anything details about how we should get around town. I will definitely stay here again.
Stayed 9 nights in Feb 2025

10/10 Excellent

Khalif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Coming from Canada. Great hotel and they even had consistent shuttle to get to Taksim Square. Very pleased with my stay.
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly Staff

No metro station near hotel (nearest is Taksim), however, they provide shutter service to and fro hotel and near Taksim. Friendly staff
Stayed 3 nights in Jan 2025

10/10 Excellent

Bokeun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It jas shuttle bus from hotel to Taksim square but you can use feom 10 am to 10 pm. No bus stop and metro near hotel.
Stayed 3 nights in Jan 2025

2/10 Terrible

Abdul

Disliked: Cleanliness, staff & service, property conditions & facilities
Okay
Stayed 4 nights in Jan 2025

2/10 Terrible

Pouya

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel for two nights, and while the first night was fine, the second night was unacceptable. When I was about to sleep, I noticed that the bed sheet had blood stains on it. This was extremely disturbing and unhygienic. Such a lapse in cleanliness is unacceptable for any hotel. I expect better standards and immediate attention to this matter to ensure it doesn’t happen to other guests.
Stayed 2 nights in Jan 2025

8/10 Good

Sirichai

Liked: Cleanliness, staff & service, property conditions & facilities
Room size and bathroom is good. Noise from the traffic through the window despite of closed
Stayed 4 nights in Jan 2025

10/10 Excellent

Iman

Stayed 2 nights in Jan 2025

10/10 Excellent

Iman

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Ruslan

Stayed 2 nights in Jan 2025

10/10 Excellent

Iman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Iman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

raje

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Asif

Travelled with family
Liked: Cleanliness, staff & service, amenities
Too much traffic noise can be heard even in the high floor room. They need to have double glazed windows. This is below Sheraton standard.
Stayed 8 nights in Dec 2024

10/10 Excellent

Rajiv

Stayed 3 nights in Dec 2024

8/10 Good

DANIEL

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 7 nights in Dec 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Leonardo

Stayed 3 nights in Oct 2024

8/10 Good

Sirajul

Travelled with partner
Liked: Staff & service
The property is clean and tidy. There are not many dinning option near the hotel, although a 15 minute walk takes you to the centre where there are more option, be prepared to walk up steep hills. We did this mostly during the day, so not sure how safe it would be during the night as you need to walk through residential flats and locals shopping areas.
Stayed 6 nights in Oct 2024

10/10 Excellent

Errol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Sameer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel near Taqsim!
Stayed 6 nights in Aug 2024