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Sheraton Istanbul City Center

5.0 star property

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Photo gallery for Sheraton Istanbul City Center

Daily buffet breakfast (EUR 15 per person)
Lobby
View from property
Breakfast served, garden views
Couples treatment room(s), sauna, steam room, Turkish bath/hammam

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Haci Ahmet Mah, Kurtulus Deresi Cad. No:23 Beyoglu, Istanbul, Istanbul, 34440
  • Place, Istiklal Avenue
    ‪8 min walk‬
  • Place, Pera Palace Hotel
    ‪12 min walk‬
  • Place, Taksim Square
    ‪12 min walk‬
  • Airport, Istanbul (IST)
    ‪37 min drive‬

Room options

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed | Premium bedding, down duvets, minibar, in-room safe

Premium Room, 1 King Bed with Sofa bed

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(50 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Living room | LED TV, books

Junior Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Single Beds

7.8 out of 10
Good
(14 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed | Living room | LED TV, books

Executive Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Executive Room, 1 King Bed

8.4 out of 10
Very good
(5 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds

Executive Room, 2 Single Beds | Premium bedding, down duvets, minibar, in-room safe

Executive Room, 2 Single Beds

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

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About this property

Sheraton Istanbul City Center

Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Sheraton Istanbul City Center offers 254 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and laptop-compatible safes. This individually decorated and furnished accommodation includes dining tables. Beds feature down duvets and premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

This Istanbul hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.
The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Sheraton Istanbul City Center. During your stay, you'll be within walking distance of Taksim Square. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Enjoy garden views while dining at Nev'i Lokma
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with facials, body scrubs or massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 14 minutes by foot from Taksim Square and a 4-minute drive from Galata Tower
  • Airport pick-up shuttle service available for a fee
  • Cats and dogs welcome for a fee
Sheraton Istanbul City Center offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, 7 meeting rooms, and coworking spaces are available. A 24-hour fitness centre, an arcade/games room, and multilingual staff are also featured at the luxury Sheraton Istanbul City Center. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Sheraton Istanbul City Center was completed in June 2023.

This 5-star Istanbul hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 6:30 AM to 11:00 AM.
Nev'i Lokma – Overlooking the garden, this restaurant only serves breakfast.
The Legends Bar – This bar serves lunch and dinner. Open daily.
Istanbul Baking Company – On-site coffee shop. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Covered parking on site (EUR 8 per day)
  • Covered valet parking on site (EUR 10 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Istanbul Baking Company
  • Nev'i Lokma
  • The Legends Bar

Things to do

  • 24-hour gym
  • Arcade/game room
  • Books
  • Full-service spa
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • Dining table
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Grab bar near toilet
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • In-room roll-in shower
  • Lever door handles
  • Lift (150 centimetre wide door)
  • Low-height bed
  • Low-height counter and sink (51 centimetre high)
  • Low-height desk (51 centimetre high)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Magnifying mirror
  • Phone accessibility kit
  • Pool access ramp on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (89 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways (150 centimetre wide)
  • Wheelchairs on site

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Renovated entire property - June 2023
  • Rooftop garden
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 100 per pet, per stay, plus a deposit of EUR 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 15 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Airport shuttle fee: EUR 90 per vehicle (maximum occupancy 3)
  • Covered self-parking fee: EUR 8 per day
  • Valet parking fee: EUR 10 per day
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per day
  • Laundry fee: EUR 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Sheraton Istanbul City Center offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
This property requires guests to wear swim caps in the pool.
Property Registration Number 19152
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sheraton Istanbul City Center Hotel
Sheraton Istanbul City Center Istanbul
Sheraton Istanbul City Center Hotel Istanbul

Sheraton Istanbul City Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 395 out of 640 reviews
Rating 8 - Good. 141 out of 640 reviews
Rating 6 - Okay. 47 out of 640 reviews
Rating 4 - Poor. 21 out of 640 reviews
Rating 2 - Terrible. 36 out of 640 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Chao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with hotel shuttle so easy to go to all attractions, so quite and classic hotel, front desk staff are so helpful and knowledgeable, especially Yinsan helps me a lot about culture and activities. Hotel restaurant is excellent, enjoyed 4nice dinners there. Overall, I am very satisfied with staying in here, thank you.
Stayed 4 nights in Nov 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family and I visited Istanbul for a vacation and chose to stay at the Sheraton City Center. Upon our arrival, we were welcomed with warmth and smiles from the staff, who were eager to assist us with any concerns or questions we had. We enjoyed our time so much that we are looking forward to our next visit. I would like to extend a special thank you to the following staff members who contributed to making our stay truly memorable: Front desk: Fardin, Ali, Burak, Yigit, Yagin Concierge: Sukru, Huseyin, and Yucel Restaurant: Muhammed
Stayed 3 nights in Nov 2025

8/10 Good

Mustafa

Travelled with family
Liked: Cleanliness, property conditions & facilities
—
Stayed 4 nights in Oct 2025

10/10 Excellent

Refugio, valley center

Stayed 4 nights in Nov 2025

10/10 Excellent

Luisa

Stayed 3 nights in Oct 2025

8/10 Good

Hamid

Stayed 6 nights in Oct 2025

10/10 Excellent

Esmaeil

Liked: Cleanliness, amenities, property conditions & facilities
Very goog
Stayed 2 nights in Oct 2025

10/10 Excellent

Ruth

Liked: Cleanliness
Front desk staff was very helpful for booking our taxi to airport, restaurant & a great Turkish restaurant recommendation.
Stayed 2 nights in Sep 2025

8/10 Good

Jordan

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2025

6/10 Okay

Xing, Concord

Stayed 1 night in Sep 2025

10/10 Excellent

Tallat, West Bloomfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great employee they make everything easy and smooth Clean room bathrooms best breakfast They have a shuttle that make it easy for us to get to the first point to travel in the city and some times they make 2 times travel when their is many guest
Stayed 7 nights in Sep 2025

10/10 Excellent

BURHAN, sedro wooley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super clean, the staff is really helpful, access to lounge make it east for a business trip.
Stayed 5 nights in Sep 2025

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and friendly.
Stayed 5 nights in Sep 2025

10/10 Excellent

Stephanie-Erica

Stayed 3 nights in Sep 2025

10/10 Excellent

samira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast, Friendly staff, clean
Stayed 2 nights in Sep 2025

8/10 Good

IMTIYAZ

Stayed 5 nights in Aug 2025

10/10 Excellent

Clara

Stayed 5 nights in Sep 2025

10/10 Excellent

Laura-Maria

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we walked into the hotel we were greeted with Istanbul/Sherrton style hospitality. They gave us each a strawberry hibiscus freshment drink. All the staff from front desk, leadership team, bellhop, cleaning staff were so warm and engaging with us. They were always polite, professional and kind. The breakfast is nothing I have ever seen before. There is something for everyone regardless of your dietary lifestyle or medical needs. This hotel is well equipped with full staff working 24 hours a day. The location I would say is perfect because it’s in the middle of all the shops, restaurants and tourist sites. Always take a taxi because it is cheap and cheerful. The spa onsite is incredible meaning the pool, steam room and sauna. If you need to get glammed up they do have an onsite salon. Go there you will not regret it at all.
Stayed 3 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Seyed Ehsan

Disliked: Cleanliness, staff & service
Stayed 6 nights in Aug 2025

6/10 Okay

ANTONIOS, Attica

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is quite far from Taksim square, they have shuttle buses for this transport, therefore had you decided to pay for an expensive hotel, you’d better try walkable similars close to the busy area of Taksim square.
Stayed 2 nights in Jul 2025

2/10 Terrible

hashim

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 2 nights in Aug 2025

10/10 Excellent

carlos

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good accomodation and helpful staff.
Stayed 4 nights in Jul 2025

10/10 Excellent

Gulsen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. Very welcoming from the beginning till the end. The room was spacious and clean. The beds were good size and comfortable. We had a great time, thank you Sheraton Istanbul!
Stayed 3 nights in Jun 2025

6/10 Okay

Panagiotis

Liked: Cleanliness, staff & service, property conditions & facilities
Average
Stayed 2 nights in Jul 2025

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