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Holiday Inn Express & Suites Jackson Downtown - Coliseum by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Jackson Downtown - Coliseum by IHG

Exterior
Seasonal outdoor pool, pool loungers
Standard Room, 2 Queen Beds | 1 bedroom, premium bedding, pillow-top beds, individually furnished
Free daily buffet breakfast
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Breakfast included
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
310 Greymont Ave, Jackson, MS, 39202
  • Place, Mississippi Trade Mart
    ‪3 min walk‬
  • Place, Mississippi Coliseum
    ‪5 min walk‬
  • Place, Jackson Convention Complex
    ‪2 min drive‬
  • Airport, Jackson, MS (JAN-Evers Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, individually furnished

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(21 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, pillow-top beds, individually furnished

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | 1 bedroom, premium bedding, pillow-top beds, individually furnished

Suite, 2 Queen Beds

8.6 out of 10
Excellent
(7 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, premium bedding, pillow-top beds, individually furnished

Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, premium bedding, pillow-top beds, individually furnished

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, individually furnished

Standard Room, 1 King Bed

8.0 out of 10
Very good
(11 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, pillow-top beds, individually furnished

Standard Room

7.8 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 Single Bed

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About this property

Holiday Inn Express & Suites Jackson Downtown - Coliseum by IHG

Hotel in Jackson with free breakfast and 24-hour fitness centre
A 24-hour fitness centre, coffee/tea in a common area and a seasonal outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and a 24-hour front desk are on-site.
Holiday Inn Express & Suites Jackson Downtown - Coliseum by IHG offers 108 air-conditioned accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Jackson Downtown - Coliseum by IHG. During your stay, you're just a quick walk from Mississippi Trade Mart. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute walk from Mississippi Trade Mart and 5 minutes on foot from Mississippi Coliseum
  • Pets welcome for a fee
Holiday Inn Express & Suites Jackson Downtown - Coliseum by IHG offers its guests a 24-hour fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 675 square feet (63 square metres) and includes conference space. The business-friendly Holiday Inn Express & Suites Jackson Downtown - Coliseum by IHG also features a vending machine, coffee/tea in common area, and express check-out. Free self parking is available.

This Jackson hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 675 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Jackson Downtown Coliseum Hotel
Holiday Inn Express Jackson Downtown Coliseum
Holiday Inn Jackson
Holiday Inn Express Jackson Hotel Jackson
Holiday Inn Express Suites Jackson Downtown Coliseum
Holiday Inn Express Suites Jackson Downtown Coliseum by IHG

Holiday Inn Express & Suites Jackson Downtown - Coliseum by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 408 out of 1001 reviews
Rating 8 - Good. 271 out of 1001 reviews
Rating 6 - Okay. 141 out of 1001 reviews
Rating 4 - Poor. 98 out of 1001 reviews
Rating 2 - Terrible. 83 out of 1001 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great at this hotel. The staff was friendly several dining locations and close to the interstate.
Stayed 1 night in Jul 2025

2/10 Terrible

Joseph

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We got there 415pm. Check in was 3pm. Our room was not ready. She offered to take our luggage which I said don't worry about it we will ride t the beach. She said they would let us know later when it was available. No one ever responded back. We got charged for a room that was not available. Thank God another hotel had a room or we would have slept in our car I guess. We asked for a credit and was told because I was nice and because we were offered luggage assistance we were a no show. And that they had a right to not have an available room because they work hard to provide rooms. I'm trying to contact corporate because this was awful!
Stayed 2 nights in Jun 2025

6/10 Okay

Zaquoria

Stayed 1 night in Jul 2025

10/10 Excellent

Elijah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

The stay was great
Stayed 2 nights in Jul 2025

6/10 Okay

Janette

Disliked: Amenities, property conditions & facilities
The place is ok, understaffed. Gym was closed, I booked here because of the gym. Bed sheet, though clean, was stained. A/C in room couldn’t be controlled as buttons didn’t work, so I froze.
Stayed 1 night in Jul 2025

4/10 Poor

Rebecca

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Meh

We had a room on the first floor. It was spacious, two queen beds. My son went to use the toilet and it had urine in it already (not ours), he tried to flush it before using. The toilet didn’t flush, the chain was disconnected from the flap. The front desk clerk fixed it. My son used it and the chain immediately became disconnected again after one flush. I fixed it. It appeared someone had used a paper clip to fix the chain previously. The very next flush it came off again. I fixed it again and had to twist the paper clip part and it stayed on. The tub appeared to have a dried film on its surface. The shower drain also drained very slowly and would the tub would fill almost completely when showering, it was very slippery. The lighting is dark in the room. There are only 2 scones by the mirror. And one of ours was burnt out. So we had one sconce. There were two lamps elsewhere in the room but they were not bright. The TV screen had a line running down from top to bottom where the display was broken, it was a long white line. Breakfast was complimentary and a decent selection. There was a sign for fruit, but there was never any fruit, we were there for three mornings. Bed was comfortable. Mini fridge and microwave in room.
Stayed 3 nights in Jun 2025

10/10 Excellent

Prophetess

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the facility was clean everything was fabulous
Stayed 2 nights in Jun 2025

10/10 Excellent

Willis

Stayed 1 night in Jun 2025

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice place. Would stay again
Stayed 1 night in Jun 2025

10/10 Excellent

Willis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 2 nights in Jun 2025

10/10 Excellent

Derek

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I come here once a year, 3 years now. Place never changes, its quiet, clean and the staff is always polite
Stayed 2 nights in Jun 2025

6/10 Okay

Kevin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The service was friendly but the hotel is not in a good state. Breakfast machines keep shorting. Furniture shows too much wear.
Stayed 2 nights in Jun 2025

10/10 Excellent

Teddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Jose

Stayed 1 night in Jun 2025

6/10 Okay

V

Stayed 2 nights in Jun 2025

8/10 Good

Janet

Stayed 2 nights in Jun 2025

10/10 Excellent

Brenda

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, property conditions & facilities

Great stay

We had a great stay. Easy check-in
Stayed 1 night in Jun 2025

4/10 Poor

KENNETH, McCordsville

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The front desk attendant was very helpful. Our room was missing the tv remote and ice bucket and she cheerfully provided them in spite of the issues she had to deal with by herself around the hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Sergio Miguel Lazaro, MAPUTO

Liked: Cleanliness
Good
Stayed 2 nights in Jun 2025

2/10 Terrible

Crystal

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel needs to be cleaned and updated so badly. Everything is dirty and smells awful.
Stayed 1 night in Jun 2025

2/10 Terrible

Gerand

Stayed 1 night in Jun 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Cassandra

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room looked liked it had not been cleaned in days. The walls were dusty, half of roll of tissue, toilet overflow, hallway smelled terrible, and someone entered our room after we left because the door was opened when we arrived.
Stayed 2 nights in Jun 2025

2/10 Terrible

Alyssa

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE UNDER ANY CONDITION. If I could give 0 stars I would. Checked in. Got to the room, absolutely unsafe. My door lock was carved into and every room on the floor had this exact same thing (see pics) I immediately leave. Not only is the hotel unsafe the area is very rough. I go to leave and the front desk said they’ll cancel it. I leave. I go to another hotel and the front desk said at that one that they wouldn’t even have stayed there. I’m a young woman. And a grown man said he wouldn’t stay there where it’s located. Immediately entering my room felt unsafe. My room was barely clean. The comforter had stains on it. The ottoman was falling apart. The front of the hotel/hang over of the entrance was literally falling down. Barely any lights in the lobby. Elevator felt/looked like a prison. So I cancel and they refuse to refund me too. I booked 2 nights and they won’t refund either night. Manager is impossible to get on the phone to return a call. They only work 9-3. No wonder this place is awful. Manager is never there to regulate it. Do not stay here unless you want to feel like you will be robbed the whole night and that your car will be broken into. I was in the building for maybe 15 minutes and truly felt unsafe. Good luck.
Stayed 2 nights in May 2025