Holiday Inn Express & Suites Jackson Downtown - Coliseum by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Jackson Downtown - Coliseum by IHG

Exterior
Free daily buffet breakfast
Seasonal outdoor pool, pool loungers
Exterior
Standard Room, 2 Queen Beds | 1 bedroom, premium bedding, pillow-top beds, individually furnished

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Breakfast included
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
310 Greymont Ave, Jackson, MS, 39202
  • Mississippi Trade Mart
    ‪3 min walk‬
  • Mississippi Coliseum
    ‪5 min walk‬
  • Jackson Convention Complex
    ‪2 min drive‬
  • Jackson, MS (JAN-Evers Intl.)
    ‪17 min drive‬

Room options

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(21 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

7.8 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 Single Bed

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

8.0 out of 10
Very good
(11 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

8.6 out of 10
Excellent
(7 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Express & Suites Jackson Downtown - Coliseum by IHG

Hotel in Jackson with free breakfast and 24-hour fitness centre
A 24-hour fitness centre, coffee/tea in a common area and a seasonal outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and a 24-hour front desk are on-site.
Holiday Inn Express & Suites Jackson Downtown - Coliseum by IHG offers 108 air-conditioned accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Jackson Downtown - Coliseum by IHG. During your stay, you're just a quick walk from Mississippi Trade Mart. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute walk from Mississippi Trade Mart and 5 minutes on foot from Mississippi Coliseum
  • Pets welcome for a fee
Holiday Inn Express & Suites Jackson Downtown - Coliseum by IHG offers its guests a 24-hour fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 675 square feet (63 square metres) and includes conference space. The business-friendly Holiday Inn Express & Suites Jackson Downtown - Coliseum by IHG also features a vending machine, coffee/tea in common area, and express check-out. Free self parking is available.

This Jackson hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 675 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Jackson Downtown Coliseum Hotel
Holiday Inn Express Jackson Downtown Coliseum
Holiday Inn Jackson
Holiday Inn Express Jackson Hotel Jackson
Holiday Inn Express Suites Jackson Downtown Coliseum
Holiday Inn Express Suites Jackson Downtown Coliseum by IHG

Holiday Inn Express & Suites Jackson Downtown - Coliseum by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 408 out of 1001 reviews
Rating 8 - Good. 271 out of 1001 reviews
Rating 6 - Okay. 141 out of 1001 reviews
Rating 4 - Poor. 98 out of 1001 reviews
Rating 2 - Terrible. 83 out of 1001 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Alyssa

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE UNDER ANY CONDITION. If I could give 0 stars I would. Checked in. Got to the room, absolutely unsafe. My door lock was carved into and every room on the floor had this exact same thing (see pics) I immediately leave. Not only is the hotel unsafe the area is very rough. I go to leave and the front desk said they’ll cancel it. I leave. I go to another hotel and the front desk said at that one that they wouldn’t even have stayed there. I’m a young woman. And a grown man said he wouldn’t stay there where it’s located. Immediately entering my room felt unsafe. My room was barely clean. The comforter had stains on it. The ottoman was falling apart. The front of the hotel/hang over of the entrance was literally falling down. Barely any lights in the lobby. Elevator felt/looked like a prison. So I cancel and they refuse to refund me too. I booked 2 nights and they won’t refund either night. Manager is impossible to get on the phone to return a call. They only work 9-3. No wonder this place is awful. Manager is never there to regulate it. Do not stay here unless you want to feel like you will be robbed the whole night and that your car will be broken into. I was in the building for maybe 15 minutes and truly felt unsafe. Good luck.
Stayed 2 nights in May 2025

10/10 Excellent

Lalit

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Building is run down damaged ev charging terminals damaged buildings broken door handles broken exit door handles pool water is murky
Stayed 1 night in May 2025

10/10 Excellent

tennille, baltimore

Stayed 2 nights in Apr 2025

10/10 Excellent

Tamika

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hallways where noisy you could hear the doors close every time people go inside and leave their rooms and you can hear people talking in the hallways
Stayed 1 night in Mar 2025

8/10 Good

Ali

Stayed 2 nights in May 2025

10/10 Excellent

Temple, TUCKER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, large clean spacious room, bedding was super comfortable, breakfast included, price was really affordable.
Stayed 1 night in May 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine, nice hotel
Stayed 1 night in May 2025

8/10 Good

Kimberly

Stayed 2 nights in Feb 2025

4/10 Poor

Missy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Nightmare hotel stay to good night sleep

My husband and I always travel and stay at different hotels. What we’ve learned is that prepay and pay at property are two different policies. We were not aware of the pay at property policy that allowed for this hotel to charge before we checked in. Was not happy about it but talked to hotels.com and ok with the response. The manager was not very cheerful when greeting us. We got to our room and immediately knew we were not staying there. The odor was of old mildew, the sheets had stains and didn’t smell clean, the water was brown, the toilet did not work, as we had to place water in back of it to flush it. Managers response was that it was a different type of flushing system. We asked and received a different room that night. The reason for the 2 stars was for the over all experience, although my husband rated at 0 stars. The esthetics of the hotel was not worth the 5 star rating that was presented in the reviews when booking, otherwise we would not have stayed there. The managers responses throughout this experience was borderline professional. It was more robotic and not apologetic at all…. It was more of a it is what it is affect.
Stayed 2 nights in May 2025

6/10 Okay

Steffany

Liked: Staff & service, amenities, property conditions & facilities
bathtub had hair in it when i first entered the room ..
Stayed 2 nights in Apr 2025

10/10 Excellent

Katrice

Liked: Cleanliness, staff & service, property conditions & facilities
Larry was able to accommodate me with early check in at no extra cost. Thank you!
Stayed 1 night in Apr 2025

8/10 Good

Julia

Stayed 1 night in Apr 2025

6/10 Okay

Julia

Liked: Cleanliness, staff & service, amenities
Room was rundown with lamps that did not work and frayed furniture
Stayed 1 night in Apr 2025

10/10 Excellent

Patricia

Stayed 2 nights in Jan 2025

4/10 Poor

Barbara

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was not in a nice area. The staff was very nice, but the area was very run down.

6/10 Okay

George

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Needs renovation

The hotel is in need of renovation. The room is showing a lot of wear with scuffs and chipped paint. There are several EV chargers, but only two of them worked and even those were on a loose mounting post and appear to have run into a few times.
Stayed 1 night in Mar 2025

4/10 Poor

Beilnda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
NO hot water, no soap in dispenser, housekeeping left hair in the shower and has never mopped behind bathroom door. Larry was very nice upon check in and very helpful.
Stayed 1 night in Mar 2025

2/10 Terrible

Tyler

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel , mold , awful smell run

Absolutely worst experience. They provided a room that smelt so bad my daughter threw up. Then had zero rooms available with two beds. Refused to refund the stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Julie

Liked: Cleanliness
Stayed 1 night in Mar 2025

6/10 Okay

Juan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2025

6/10 Okay

Rebecca

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is very run down.
Stayed 1 night in Mar 2025

10/10 Excellent

Ron

Stayed 1 night in Mar 2025

8/10 Good

Marlene

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Dama

Stayed 1 night in Mar 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025