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Candlewood Suites Jacksonville by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Candlewood Suites Jacksonville by IHG

Exterior
BBQ/picnic Area
Fridge, microwave, stovetop, dishwasher
Fridge, microwave, stovetop, dishwasher
Suite, 1 Bedroom, Accessible (Communication, Mobility Tub) | Desk, blackout curtains, soundproofing, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
119 Penny Ln, Jacksonville, NC, 28546
  • Place, Coastal Carolina Community College
    ‪12 min walk‬
  • Place, Onslow Memorial Hospital
    ‪2 min drive‬
  • Place, Jacksonville Mall
    ‪2 min drive‬
  • Airport, Jacksonville, NC (OAJ-Albert J. Ellis)
    ‪30 min drive‬

Room options

View all photos for Studio Suite, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

8.4 out of 10
Very good
(5 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Kitchen (Living and Dining Areas)

Suite, 1 Bedroom, Kitchen (Living and Dining Areas) | Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 Bedroom, Kitchen (Living and Dining Areas)

8.8 out of 10
Excellent
(5 reviews)
  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility Tub)

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility Tub) | Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility Tub)

8.6 out of 10
Excellent
(10 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Kitchen

Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite, 2 Double Beds, Kitchen

9.0 out of 10
Wonderful
(12 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible (Communication, Mobility Tub)

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 Bedroom, Accessible (Communication, Mobility Tub)

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite

Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite

8.0 out of 10
Very good
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Studio Suite, 1 Queen Bed, Kitchen | Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite, 1 Queen Bed, Kitchen

7.4 out of 10
Good
(23 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Candlewood Suites Jacksonville by IHG

Hotel in Jacksonville with fitness centre and 24-hour front desk
A fitness centre, a snack bar/deli and a business centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Weekly housekeeping is available.
Candlewood Suites Jacksonville by IHG offers 95 air-conditioned accommodations with DVD players and free newspapers. Televisions come with cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Jacksonville by IHG. During your stay, you'll be within walking distance of Coastal Carolina Community College. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free WiFi
  • Free self-parking
  • Amenities include newspapers, a front desk safe and a business centre
  • On-site recreation includes a gym
  • 15 minutes on foot from Coastal Carolina Community College and a 2-minute drive from Jacksonville Commons
  • Pets welcome for a fee
There's a snack bar/deli on site. Public spaces have free WiFi and wired Internet. You'll find a business centre on site. A fitness centre, barbecue grills, and a picnic area are also featured at the business-friendly Candlewood Suites Jacksonville by IHG. Free self parking is available.

This Jacksonville hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per accommodation, per week
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per accommodation, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Jacksonville
Candlewood Suites Hotel Jacksonville
Candlewood Suites Jacksonville
Jacksonville Candlewood Suites
Candlewood Suites - Jacksonville Hotel Jacksonville
Candlewood Suites Jacksonville Hotel
Candlewood Jacksonville
Jacksonville Candlewood Suites

Reviews

Candlewood Suites Jacksonville by IHG Reviews

8.2

Very good

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 344 out of 738 reviews
Rating 8 - Good. 213 out of 738 reviews
Rating 6 - Okay. 82 out of 738 reviews
Rating 4 - Poor. 55 out of 738 reviews
Rating 2 - Terrible. 44 out of 738 reviews

Reviews

8/10 Good

Walter

Liked: Cleanliness, staff & service
Stayed 7 nights in Jun 2025

8/10 Good

Jack

Travelled with family
Liked: Cleanliness, staff & service
Room was clean however coffee pot didn’t fit the maker and hairdryer was on its last leg. Was afraid to use it.
Stayed 2 nights in Jun 2025

8/10 Good

Maurice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Monyae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Sophia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room service was never done wasn’t told they only come clean upon request. We stayed a whole week and never saw anyone clean our room or even attempt to.
Stayed 4 nights in Jun 2025

10/10 Excellent

Cammie

Stayed 2 nights in Jun 2025

10/10 Excellent

John

Stayed 2 nights in Jun 2025

8/10 Good

LeeAnn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/5- A decent place

Was originally assigned a dirty room, but they were quick to change us out. The room was overall not bad, the a/c was a little hard to regulate, was either really cold or warm and stagnate, and it would have been nice if there was an extra blanket in the closet. The room was otherwise well stocked, was clean, but I did notice a fair amount of mold on the bathroom ceiling.
Stayed 1 night in Jun 2025

10/10 Excellent

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Brianna

Stayed 1 night in May 2025

10/10 Excellent

Princess, Manassas

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was courteous and made sure we had everything we needed for our stay. We like having a full kitchen and the free use of the wash and dryer in the premises.
Stayed 3 nights in May 2025

8/10 Good

Kazimierz L., New York

Liked: Cleanliness, property conditions & facilities
I like the property and the reviews. One thing they did not have was an automated ice machine dispenser.
Stayed 1 night in May 2025

10/10 Excellent

Marshall

Stayed 6 nights in May 2025

4/10 Poor

Kathryn

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Furniture was old and peeling. Coffee maker was broken
Stayed 1 night in May 2025

10/10 Excellent

Thomas G

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and great staff
Stayed 2 nights in Apr 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Rivera

Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to a lot of restaurants and stuff
Stayed 1 night in Apr 2025

6/10 Okay

Janis

Liked: Cleanliness, staff & service, amenities
4th floor needs painting but great location and staff! Reasonable value.
Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Mike

Travelled with family, Travelled with pets
Liked: Amenities
Nicely maintained and plenty of parking
Stayed 1 night in Apr 2025

10/10 Excellent

WILSON

Good place
Stayed 2 nights in Mar 2025

2/10 Terrible

Brody

They
Stayed 1 night in Mar 2025

10/10 Excellent

Leonard, Buchanan

Stayed 7 nights in Mar 2025

10/10 Excellent

Andy

Liked: Property conditions & facilities
Awesome place to stay. I love it
Stayed 1 night in Mar 2025