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Best Western Jaco Beach All-Inclusive Resort

3.0 star property

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Photo gallery for Best Western Jaco Beach All-Inclusive Resort

2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Property video
2 bars/lounges
2 bars/lounges
Breakfast, lunch, dinner served; international cuisine

Reviews

7.8 out of 10
Good

Popular amenities

  • All-inclusive
  • Bar
  • 24/7 front desk
  • Pool
  • Housekeeping

Explore the area

View in a map
Pastor Diaz Ave, Jacó, Puntarenas, 61101
  • Jacó Beach
    ‪3 min drive‬
  • Rainforest Adventures Jaco
    ‪12 min drive‬
  • Herradura Beach
    ‪16 min drive‬
  • Tambor (TMU)

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Garden View

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Non Smoking, Garden View

7.6 out of 10
Good
(4 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Garden View

Standard Room, Multiple Beds, Non Smoking, Garden View | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, Multiple Beds, Non Smoking, Garden View

7.8 out of 10
Good
(29 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Garden View

Standard Room, Multiple Beds, Non Smoking, Garden View | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, Multiple Beds, Non Smoking, Garden View

7.8 out of 10
Good
(21 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 2 Double Beds, Balcony, Pool View

Standard Room, 2 Double Beds, Balcony, Pool View | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Balcony, Pool View

7.8 out of 10
Good
(15 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Accessible, Garden View

Standard Room, Multiple Beds, Accessible, Garden View | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, Multiple Beds, Accessible, Garden View

8.6 out of 10
Excellent
(11 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 2 Double Beds, Balcony, Garden View

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Balcony, Garden View

7.8 out of 10
Good
(16 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Balcony, Pool View

Standard Room, 2 Double Beds, Balcony, Pool View | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Balcony, Pool View

9.2 out of 10
Wonderful
(5 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Best Western Jaco Beach All-Inclusive Resort

Family-friendly property on the beach, with 2 outdoor pools
At Best Western Jaco Beach All-Inclusive Resort, you can relax at one of the 2 outdoor swimming pools, play on the beach or spend the day at a complimentary water park.
Best Western Jaco Beach All-Inclusive Resort offers 100 air-conditioned accommodations with a hairdryer and free toiletries. Flat-screen televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead.

This Jacó property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free international calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Jaco Beach All-Inclusive Resort. During your stay, you're just a quick walk from Neo Fauna. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at El Puerto, a buffet restaurant that serves international cuisine
  • Splash around at the free water park or swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes volleyball, a playground and fitness classes
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 4-minute drive from Jacó Beach and 11 minutes from Rainforest Adventures Jaco
  • Airport shuttle service available for a fee
Best Western Jaco Beach All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Best Western Jaco Beach All-Inclusive Resort, you'll find 2 outdoor swimming pools, a complimentary water park, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, barbecue grills, and an arcade/games room are also featured at the family-friendly Best Western Jaco Beach All-Inclusive Resort. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 3-star Jacó property is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.
El Puerto – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and beverages included

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Football
Tennis
Volleyball

Lessons/classes/games

Cooking

Entertainment

On-site entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Puerto

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free water park
  • Playground
  • Shopping

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Beach toys
  • Children's games
  • Children's pool
  • Free water park access
  • In-room cot
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free international calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 150 per person (one-way)
  • Airport shuttle fee per child: USD 150 (one-way), (up to 12 years old)
  • In-room safe fee: USD 3 per day
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Best Western Jaco Beach All-Inclusive Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

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Best Western Jaco Beach All-Inclusive Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 363 out of 1001 reviews
Rating 8 - Good. 335 out of 1001 reviews
Rating 6 - Okay. 168 out of 1001 reviews
Rating 4 - Poor. 82 out of 1001 reviews
Rating 2 - Terrible. 53 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nathan, Denver

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the beach
Stayed 5 nights in May 2025

6/10 Okay

Efren Emilio

Travelled with group
The staff at front was unhelpful at times and appeared irritated. Also the property needs upkeep, e.g., my shower did not work well and I had no hot water.
Stayed 3 nights in May 2025

8/10 Good

Ayesha L, St Albans

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Food is very good. Front desk staff very friendly and accommodating. Pool very nice. Entertainment does not include non Spanish speaking people , so we were unable to participate. Had to ask everyday for enough towels and wash cloths.
Stayed 6 nights in May 2025

8/10 Good

JOSUE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Personal atento para que la pases bien.

El hotel en buenas condiciones. La animación y actividades muy buenas. Siempre pasamos entretenidos. El personal super atento siempre presto a escucharte y resolver cualquier necesidad o situación que se presente. La alimentación buena pero podria ser mejor.
Stayed 2 nights in May 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Gregory

Business traveller
Stayed 3 nights in May 2025

6/10 Okay

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The pros: The staff was amazing…very pleasant and eager to help. The restaurant staff especially was great (Jelsin E.) Also, our room was clean (although small) and the reception area clean and well maintained. The cons: The pool areas were not maintained or cleaned often. Chairs broken and dirty, cement crumbling, and the area around the large pool it’s not very nice with sparse grass and plastic chairs. Makes the hotel look cheap. The food also was not very good. It was mostly tasteless and some was cold. The snack bar food was absolutely awful. Drinks were watered down. Hotel is understaffed and we had to wait in line at reception every day for bottled water and beach towels. There was no no one on site to help with excursions The main thing that needs MAJOR improvement is the food.
Stayed 7 nights in May 2025

10/10 Excellent

Chris

Stayed 6 nights in Mar 2025

6/10 Okay

Ana

Travelled with family
Liked: Cleanliness, staff & service
No me gusto mucho
Stayed 1 night in May 2025

8/10 Good

Shanon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pool was nice in the afternoon. Music was too loud in the morning.
Stayed 1 night in Apr 2025

2/10 Terrible

Neil

Disliked: Cleanliness
Pool area was good, needs to play music at night by the pool. Guest should be allowed if invited
Stayed 5 nights in Apr 2025

4/10 Poor

David

Travelled with group
Guest were not allowed
Stayed 5 nights in Apr 2025

6/10 Okay

mary

Stayed 2 nights in Apr 2025

4/10 Poor

Jasmine C

Disliked: Amenities, property conditions & facilities
Let’s start off by saying this has been the worst resort I have ever been to. First off when I arrived they gave me a room with broken Air conditioning so they downgraded my room for the night and when I tell you that room was horrible tv didn’t work and the few channels you did get were all in Spanish . Next thing is the property details speak of 24 hour shuttle but are charging $150 to get you back and forth to the airport so about $300 just for an airport shuttle . This place is way over priced for what is being provided I don’t recommend coming here and the food was a 3/10 I will not be coming back here
Stayed 3 nights in Apr 2025

8/10 Good

Rolando

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

4/10 Poor

Mark Blair

Stayed 7 nights in Apr 2025

8/10 Good

Vira

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staffing
Stayed 5 nights in Apr 2025

6/10 Okay

Rosa

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The food options were very limited, lacking in both flavor and variety, with overall average quality. The room was minimally equipped—phones didn’t work, and there were very few amenities provided (no lotion and not many basic product
Stayed 3 nights in Apr 2025

10/10 Excellent

jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very generous with their check out time. They allowed us to check out at the appropriate time and also allowed us to stay at the property for lunch and use their amenities until 3pm. The food and drinks options were different every day and they tasted so good. When I visit Jaco again, I am definitely staying here.
Stayed 2 nights in Apr 2025

6/10 Okay

Noel

Travelled with family
Liked: Staff & service
Need more choose to dine, for an all-inclusive her was only one place to dine.
Stayed 4 nights in Apr 2025

10/10 Excellent

Luis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay would definitely come again
Stayed 6 nights in Mar 2025

4/10 Poor

Roberta, Louisville

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Staff worked hard at keeping things clean and for the most part was very friendly. The low rating is because there were two days that my luggage was gone through and the desk lady (in training) did not seem to care too much about it. The hotel was also very Spanish friendly in all their music choices.
Stayed 10 nights in Mar 2025

2/10 Terrible

Caitlin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived to our room the air conditioner did not work. They did not have a room for us that was similar to what we needed. They have not refunded us our money because we then had to go find another hotel that night. We have been calling the resort and the employees keep hanging up on us. If you want good customer service do not come here.
Stayed 2 nights in Mar 2025

6/10 Okay

Estelle

Disliked: Property conditions & facilities
My room lacked a bath towel when I checked in. Tried calling with the room phone but no ring tone. Made a trip downstairs to front desk and they told me the phones in entire hotel rooms were not working. They said I would need to come down if I needed something. Room side table was sticky (not cleaned well). The shower knob was flimsy and slow to provide cold water.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jerett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2025