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Comfort Inn & Suites Jasper Hwy 78 West

2.5 star property

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Photo gallery for Comfort Inn & Suites Jasper Hwy 78 West

Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed) | Desk, soundproofing, iron/ironing board, free cots/infant beds
Desk, soundproofing, iron/ironing board, free cots/infant beds
Lobby
Free daily on-the-go breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
202 Oakhill Rd, Jasper, AL, 35504
  • Place, Gamble Park
    ‪2 min drive‬
  • Place, The Lily Pond an Art Gallery & Tea Room
    ‪3 min drive‬
  • Place, Jasper City Hall
    ‪3 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)

Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed) | Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)

7.0 out of 10
Good
(2 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (2 Queen, 2 Person Sofa Bed)

Suite, Multiple Beds, Non Smoking (2 Queen, 2 Person Sofa Bed) | Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, Multiple Beds, Non Smoking (2 Queen, 2 Person Sofa Bed)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(18 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, free cots/infant beds

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn & Suites Jasper Hwy 78 West

Art Deco hotel with free breakfast and 24-hour fitness centre
This hotel features a 24-hour fitness centre, coffee/tea in a common area and a seasonal outdoor pool. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Comfort Inn & Suites Jasper Hwy 78 West offers 64 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Comfort Inn & Suites Jasper Hwy 78 West. During your stay, you'll be within walking distance of Gamble Park. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business centre, laundry facilities and a lift
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from The First United Methodist Church and a few minutes from Gamble Park
  • Cats and dogs welcome for a fee
Comfort Inn & Suites Jasper Hwy 78 West offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is available daily. The business-friendly Comfort Inn & Suites Jasper Hwy 78 West also features a vending machine, coffee/tea in common area, and a fireplace in the lobby. Self parking is free.

Smoking is allowed in designated areas at this Art Deco Jasper hotel.

Guests are served a free on-the-go breakfast daily from 6 AM to 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1998
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per stay
  • Only dogs and cats are allowed
  • Weight limit: 15 lb per pet
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Holiday Inn Express Hotel Jasper
Holiday Inn Express Jasper
Jasper Holiday Inn Express
Holiday Inn Express Jasper Hotel
Holiday Express Jasper
Comfort Inn Hotel Jasper
Hotel Express Inn Jasper
Express Jasper
Comfort Inn Jasper
Comfort Inn Jasper Hwy 78 West Hotel
Comfort Inn 78 West Hotel
Comfort Inn Jasper Hwy 78 West
Comfort Inn 78 West
Comfort Inn Suites Jasper Hwy 78 West
Comfort Inn & Suites Jasper Hwy 78 West Hotel
Comfort Inn & Suites Jasper Hwy 78 West Jasper
Comfort Inn & Suites Jasper Hwy 78 West Hotel Jasper

Comfort Inn & Suites Jasper Hwy 78 West Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 234 out of 467 reviews
Rating 8 - Good. 120 out of 467 reviews
Rating 6 - Okay. 44 out of 467 reviews
Rating 4 - Poor. 34 out of 467 reviews
Rating 2 - Terrible. 35 out of 467 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jeffrey

Stayed 1 night in Oct 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service
While the rooms do appear to need some update they were very clean and the staff was friendly and professional.
Stayed 1 night in Oct 2025

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean room, convenient to shopping and to the local flight school which was the purpose of my trip.
Stayed 1 night in Oct 2025

10/10 Excellent

Bradley

Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Stayed 1 night in Oct 2025

8/10 Good

Rachael

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Our room had a bit of a musty smell - and there was a portable dehumidifier in the room, though it was not plugged in. The room was clean but some of the furnishings were clearly dated (a few minor scuffs).
Stayed 1 night in Oct 2025

4/10 Poor

Christopher

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
What’s funny is we had the opposite experience two nights before. The staff couldn’t care less about the fact that they didn’t have anything we needed. The AC worked well though. Other than that, it was ROUGH.
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly greeting from staff and very comfortable stay! We are staying again and are looking forward to it!
Stayed 1 night in Oct 2025

10/10 Excellent

Eula

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly
Stayed 2 nights in Sep 2025

8/10 Good

Bridget

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Beverly D

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property is run down. The pool is nasty. Men's clothes and underwear were hanging on the pool fence. The room was clean. The staff was friendly. The air conditioner worked great.
Stayed 3 nights in Sep 2025

6/10 Okay

Deana

Travelled with family
Liked: Staff & service

My review

The elevator was broken and the ice machine on the first floor was broken. I have a bad knee. It was hard to walk up the stairs. The water pressure in the bathroom was very low. The sink didn’t have hot water
Stayed 4 nights in Sep 2025

4/10 Poor

Shanda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
first room we were given had no shower curtain and tv didn’t work. we were given a second room, it smelled damp and musty and there was no battery in smoke alarm, the attachment was hanging loose. The lady that checked us in was awesome.
Stayed 1 night in Sep 2025

4/10 Poor

Crystal

Disliked: Cleanliness, property conditions & facilities, room comfort

No thank you!

Would not recommend staying here. There was no working ice machine, the rooms smelled very musty, several doors had been propped open for some reason and others had no doors or door knobs were missing, paper thin walls, I could go on. We arrived late and just stayed one night traveling home but I would not do it again.
Stayed 1 night in Sep 2025

2/10 Terrible

Tim

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

I wouldn't recommend this hotel to anyone! Nasty!!

We have never stayed in such an awful hotel room. The beds weren't bad, sheets were clean and it was comfortable. The door knobs were about to fall off. The walls need painted badly. The rooms were dimly lit. The couch needed to be trashed. It was nasty dirty and was not comfortable to sleep on at all. There was rust on the bathroom door frame, cracks in the shower surround that had been puttied. There may have been some sort of floor damage as it went down hill toward the bathroom and then the floor creaked around the toilet. There was black on the ceiling above the sink... maybe mold?! The trim was missing in places. The "kitchen" area cabinet needed replaced the cabinet was not all painted and had badly applied contact paper. There was rust around the ceiling sprinklers. The room had some kind of funky humidity that made everything feel a bit damp and the carpet... we didn't touch the carpet unless we had shoes on. I have never typed a bad review for a hotel. The reviews had a 8.2, but this was not an 8.2 room by any stretch of the imagination. This is just not at all the quality we expected from a Comfort Inn.
Stayed 1 night in Aug 2025

10/10 Excellent

Charles

Stayed 1 night in Aug 2025

10/10 Excellent

MARIA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Need reparation , update in the rooms.
Stayed 1 night in Aug 2025

8/10 Good

Clay

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities
We stay in Jasper every two years while on a roadtrip to visit family. This is one hotel where a family of 5 (2 adults, 3 children) can stay in one room together. The rate varies each time, but i would say its pretty average cost. 120 to 150. Queen beds are comfortable, a/c is always nice and cold, shower is always hot with decent pressure, the free breakfast is always a plus. They always give us a bag of bedding for the pull out couch without having to ask for it, which i really like. The rooms are very spacious even with the pull out bed being out. We have never tried the pool, so i can't comment on that. It is not far from many different restaurants and stores. Walmart is right down the road if you need a basic item. It could use some updates/repairs but none of that effected our stay. I would recommend staying at this location to others and will likely stay here again when we go back that direction.
Stayed 1 night in Aug 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to wait for the breakfast bar to be restocked. The food was good. The staff restocking the bar was a bit slow to notice that things had run out. The property appears to be aging: needs wallpaper repair or replacement, etc.
Stayed 1 night in Jul 2025

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All around great!

Great breakfast super comfy beds super nice front staff
Stayed 1 night in Jul 2025

6/10 Okay

Derek

Travelled with family
Liked: Cleanliness, staff & service
Everything was great except the ac was ridiculously loud and I think a garbage truck outside in the middle of the night also woke us up. Staff were great. Room was huge and nice!
Stayed 1 night in Jul 2025

8/10 Good

Jamie

Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel was terrible! We got to our room, 101, and it smelled of urine, the door hinge was pried off, the paint was peeling, there was no hot water, the smoke detector had been ripped off the wall. The bed was comfortable, and the staff was helpful and friendly. We will not return nor would I recommend this hotel to my friends, family, coworkers or even my worst enemy.
Stayed 1 night in Jul 2025

4/10 Poor

Jonathan

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Would not recommend staying here. Staff was nice but property was in poor condition.
Stayed 1 night in Jul 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 1 night white traveling. Would definitely stay again.
Stayed 1 night in Jul 2025