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G5 Hotel & Serviced Apartment

3.0 star property

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Photo gallery for G5 Hotel & Serviced Apartment

Lobby
Family Quadruple Room | Minibar, in-room safe, desk, laptop workspace
Front of property
Restaurant
Television

Reviews

7.2 out of 10
Good

Popular amenities

  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
G-01, Bangunan Duta Impian, No 14, Jalan Dato Abdullah Tahir, Johor Bahru, Johor, 80050
  • Place, Plaza Pelangi
    ‪7 min walk‬
  • Place, KSL City Mall
    ‪12 min walk‬
  • Place, Komtar JBCC
    ‪4 min drive‬
  • Airport, Johor Bahru (JHB-Senai Intl.)
    ‪31 min drive‬

Room options

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Triple Room

Family Triple Room | Minibar, in-room safe, desk, laptop workspace

Family Triple Room

  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Quadruple Room

Family Quadruple Room | Minibar, in-room safe, desk, laptop workspace

Family Quadruple Room

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Minibar, in-room safe, desk, laptop workspace

Apartment, 2 Bedrooms

  • 65 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Single Beds

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Studio

Minibar, in-room safe, desk, laptop workspace

Superior Studio

  • Sleeps 3

View all photos for Deluxe Studio

Minibar, in-room safe, desk, laptop workspace

Deluxe Studio

  • Sleeps 4

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

G5 Hotel & Serviced Apartment

A business centre, concierge services and dry cleaning are available at this hotel. Additionally, laundry facilities, a 24-hour front desk and express check-in are on-site.
G5 Hotel & Serviced Apartment offers 64 air-conditioned accommodations with a safe and complimentary bottles of water. 32-inch LCD televisions come with cable channels. Coffee/tea makers and minibars are provided. Bathrooms include a shower, slippers, bidets and complimentary toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Rollaway/extra beds (surcharge) are also available.
During your stay at G5 Hotel & Serviced Apartment, you're just a quick walk from Plaza Pelangi. A business centre, dry cleaning service and concierge services are available.
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 2-minute drive from KSL City Mall and a few minutes from Komtar JBCC
There's an onsite business centre. G5 Hotel & Serviced Apartment also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

Smoking is allowed in designated areas at this 3-star Johor Bahru hotel.

Property amenities

Parking and transport

  • Limited on-site parking (max 1 space per unit)

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • No lift

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 60 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MYR 60 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

G5 Hotel Services Apartment Johor Bahru
G5 Hotel Services Apartment
G5 Services Apartment Johor Bahru
G5 Services Apartment
G5 & Serviced Johor Bahru
G5 Hotel Services Apartment
G5 Hotel & Serviced Apartment Hotel
G5 Hotel & Serviced Apartment Johor Bahru
G5 Hotel & Serviced Apartment Hotel Johor Bahru

G5 Hotel & Serviced Apartment Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 31 out of 144 reviews
Rating 8 - Good. 58 out of 144 reviews
Rating 6 - Okay. 29 out of 144 reviews
Rating 4 - Poor. 13 out of 144 reviews
Rating 2 - Terrible. 13 out of 144 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Yuehui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the park
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay

Staff was very helpful and got free parking
Stayed 1 night in Mar 2025
Verified

8/10 Good

SiMin

Liked: Cleanliness, staff & service, property conditions & facilities
very convenient to variety of dining options.
Stayed 2 nights in Jun 2023
Verified

8/10 Good

ramsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nearby f&b options are excellent. also, foot refexology & massage services are nearby.
Stayed 1 night in Dec 2023
Verified

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms is very clean and good condition 👍
Stayed 1 night in Aug 2022
Verified

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice room . Big comfortable beds . Good bathroom with lots of free things . Location great for food and shopping . Highly recommended
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Tan Siu Ee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the service provided as they were able to let us check-in on time. The bed is super comfy and I felt asleep really fast, even though I'm someone who have a hard time falling asleep in a new environment.
Stayed 1 night in Apr 2023
Verified

6/10 Okay

Nicholas

Basic hotel not special

Average hotel nothing special , for the price you’re paying you cant complaint . Would not pay anything more than 40$ for this place.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Hong Soon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there for one night and the stay there was good. Room was clean and the recep allows us to check out latest at 12:30pm Many eateries and pubs nearby. Tried the lok lok stall beside the hotel and it was good. I feel safe when returning to hotel late at night as the nearby stalls do open till late night.
Stayed 1 night in Apr 2023
Verified

8/10 Good

kitting

Liked: Staff & service, room comfort
overall is clean, furniture old, pricey compared to the condition of the room.
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

CHENG

Liked: Staff & service, property conditions & facilities, room comfort

Overall a good stay

been couple of times staying at this place, very near to Sg. easy to find & space for parking. staff is friendly & can speak proper English, quick check in. Room is quite spacious, air-con working well with hot shower. Bed is comfy and there are a handful of wall plugs for 3-pin adaptors. Place is consider quiet & good for a short stay. There are eatery, food courts & Lok Lok trunks just outside the hotel. Overall a good stay
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Jin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Great stay kinda far walking distant to KSL about 30 min by grab is $5.There is food around door step.Nice place spacious and clean except tv by signal nothing to complain will recommend.
Stayed 1 night in Aug 2022
Verified

6/10 Okay

MONG LING

toilet is taller than room quite special.
Stayed 1 night in Sep 2023
Verified

2/10 Terrible

Byoung Kook

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Because SG authority doesn't allow me to go to Malaysia, so I requested cancellation. But hotel rejected
Stayed 3 nights in Mar 2025
Verified

4/10 Poor

Imran

Liked: Amenities
If you drive, make sure you ask where exactly to park your vehicle, or else they clamp even though there is no "Clamp-Zone" at all the parking lots around the vicinity.
Stayed 4 nights in Jun 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

G5 Hotel

The stay was fine, but the hotel internet is not too reliable. I have 3 devices and only 1 device was able to log in after many failed attempts, and when it did log in the signal strength is 2 bar maximum.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Quek

Liked: Staff & service
There’s stain on the pillow
Stayed 1 night in Jun 2024
Verified

2/10 Terrible

LIANGZHU

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy in morning, disturbing my sleeping
Stayed 1 night in Dec 2024
Verified

8/10 Good

Larry Ng

Liked: Cleanliness, staff & service

G5

Overall it is a converted apartment to Hotel. The room is spacious for the basement unit but the sound proofing is a little poor and you can hear loud noises from the other rooms. With the space in my room, would be nice to have a small sofas on the empty space. Looks much better then. Overall it is clean and the location is great.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Choo

Liked: Cleanliness, staff & service
Stayed 4 nights. First of all I booked this hotel for it's proximity to many food options and good location. However, there are a few defects in the room which I like to highlight here. Firstly, the safe is not working on once I checked in, secondly the dressing table chair is dislodged and it is a safety hazard. Lastly the water basin is leaking but still manageable. Not being picky for the price paide but might be a major issue to picky travellers.
Stayed 4 nights in Dec 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

G5

Hotel doesn't accept credit card as deposit. Quite a turn off for this. Luckily they are willing to accept $100RM instead of $200RM for deposit. It gets a bit noisy in the middle of the night as the area is known for its nightlife.
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Kumari

Liked: Staff & service
I recently stayed at your hotel and had an overall pleasant experience. However, I noticed a couple of issues that could use improvement. There was an unpleasant smell that occurred intermittently, which was quite off-putting. Additionally, the coffee creamer provided was unusually hard and not usable. Addressing these concerns would definitely enhance the overall guest experience. Thank you for considering this feedback.
Stayed 1 night in Apr 2025
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty room.

The room is damn dirty. Never even clean the room. Yucky..
Stayed 1 night in Jun 2022
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will not returned.

Bedsheet and blanket are with stain. Carpet got a red big patches. Stay just right behind receptionist which is leavel 2 and level 1 is carpark. Disappointed with overall stay.
Stayed 1 night in Jun 2024
Verified

4/10 Poor

Qi Mei

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We were given a room on the ground level near the car park, and it looked nothing like the photos online. The room had a very noticeable musty smell, likely because there were no windows. Soundproofing was poor — we could hear doors opening and closing, as well as people talking early in the morning. The water faucet was dirty and rusty, and the shower head was broken, causing water to spray in all directions. I even spotted a small roach in the toilet, though it ran off before I could take a photo. The floor felt oily and unclean, which made the room rather uncomfortable overall. Although the location was convenient, I definitely wouldn’t book this hotel again.
Stayed 2 nights in Oct 2025