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Kakegawa Grand Hotel

3.5 star property

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Photo gallery for Kakegawa Grand Hotel

4 restaurants; breakfast, lunch and dinner served
Exterior
Suite, Multiple Beds | Living area | LCD TV, pay films
Meeting facility
4 restaurants; breakfast, lunch and dinner served

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
1-3-1 Kamenokou, Kakegawa, Shizuoka-ken, 436-0028
  • Place, Kakegawa Kachoen Park
    ‪9 min walk‬
  • Place, Kakegawa Castle
    ‪11 min walk‬
  • Place, Kakegawa Ninomaru Museum
    ‪12 min walk‬
  • Airport, Shizuoka (FSZ-Mt. Fuji - Shizuoka)
    ‪32 min drive‬

Room options

View all photos for Single Room

Single Room | Premium bedding, iron/ironing board, free WiFi, bed sheets

Single Room

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, Multiple Beds

Premium bedding, iron/ironing board, free WiFi, bed sheets

Twin Room, Multiple Beds

9.0 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Premium bedding, iron/ironing board, free WiFi, bed sheets

Triple Room

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds OR 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite, Multiple Beds

Junior Suite, Multiple Beds | Premium bedding, iron/ironing board, free WiFi, bed sheets

Junior Suite, Multiple Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | Premium bedding, iron/ironing board, free WiFi, bed sheets

Suite, Multiple Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Twin Room, Multiple Beds

Premium bedding, iron/ironing board, free WiFi, bed sheets

Twin Room, Multiple Beds

  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Premium bedding, iron/ironing board, free WiFi, bed sheets

Triple Room

  • Sleeps 3
  • 2 Large Single Beds OR 1 Single Sofa Bed
  • Free Wi-Fi

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About this property

Kakegawa Grand Hotel

Along with 4 restaurants, this hotel has a bar/lounge and a business centre. WiFi in public areas is free. Other amenities include conference space, dry cleaning and laundry facilities.
Kakegawa Grand Hotel offers 93 air-conditioned accommodations with coffee/tea makers and complimentary slippers. Beds feature premium bedding. A pillow menu is available. LCD televisions come with digital channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, toilets with an electronic bidet, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Kakegawa Grand Hotel, you're just a quick walk from Kakegawa Kachoen Park. Features include free WiFi in public areas, plus 4 restaurants and a bar.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at one of the 4 restaurants
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Within a 15-minute walk of Kakegawa Kachoen Park and Kakegawa Castle
There are 4 restaurants on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

Public spaces have free WiFi and wired Internet. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Kakegawa Grand Hotel.

Smoking is allowed in designated areas at this 3.5-star Kakegawa hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:00 AM.
Mandarin Lounge – On-site restaurant. Guests can enjoy drinks at the bar.
Kakegawa – This restaurant serves lunch and dinner. Reservations are required. Open daily.
Silk Road – This buffet restaurant serves breakfast, lunch and dinner. Open daily.
Arcadia Court – This restaurant only serves dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:00 AM for a fee: JPY 1,600 to 1,600 for adults and JPY 600 to 1,200 for children
  • 4 restaurants
  • A bar/lounge

Restaurants on site

  • Arcadia Court
  • Kakegawa
  • Mandarin Lounge
  • Silk Road

Things to do

  • Bicycle rentals
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 10 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • LCD TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for JPY 1100.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1600 to 1600 for adults and JPY 600 to 1200 for children
  • Crib (infant bed) fee: JPY 1100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Kakegawa Grand
Kakegawa Grand Hotel
Kakegawa Grand Hotel Hotel
Kakegawa Grand Hotel Kakegawa
Kakegawa Grand Hotel Hotel Kakegawa

Kakegawa Grand Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 99 out of 318 reviews
Rating 8 - Good. 132 out of 318 reviews
Rating 6 - Okay. 57 out of 318 reviews
Rating 4 - Poor. 18 out of 318 reviews
Rating 2 - Terrible. 12 out of 318 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

EUNJIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distanced location and reasonable price. Will stay here if I should visit Kakegawa, again.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Carlotta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room, very nice staff. Everyone professional and very friendly & .respectful
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service
Disliked: Room comfort

Staff perfect, handy to the JR line.

Amazing staff, very handy location. I have to give the bed and pillow 1/10. Very uncomfortable for me. If you like a very hard bed you’ll like it. Buffet breakfast was a good start to the day and a small but very handy laundry in the basement.
Stayed 1 night in Apr 2025
Verified

2/10 Terrible

Takashi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for one night, but there was no explanation of the facilities in the hotel. In addition, the elevator was filled with a sweet scent, as were the hallways and guest rooms.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, amenities
The room was comfortable, spacious, and clean. It's conveniently located right next to the train station. The staff are very formal which seems to be the standard in Japanese hotels. The hotel itself is quite dated. Definitely felt like going back to the 90s but that wasn't a bad decade so no complaints there!
Verified

10/10 Excellent

Kiyoshi

Liked: Cleanliness, staff & service, property conditions & facilities
It is better to have a quiet time in the room. Room is clean and it seems to be in my house.
Stayed 1 night in Jun 2023
Verified

6/10 Okay

Mark

Disliked: Property conditions & facilities, room comfort

Not so Grand Hotel

This hotel was like a time warp. I first visited this hotel 15 years ago. The decor, facilities and and overall appearance haven't changed in this time. The bathroom leaked water all over the bathroom floor. The WiFi didn't work. The breakfast had a very limited choice. The only positive was the low cost. This hotel is in desperate need of modernisation or even just redecorating.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Masashi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
古い設備ですが、スタッフさ
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Kayo

現状では特に無い
Stayed 1 night in Feb 2026
Verified

6/10 Okay

恒雄

Disliked: Amenities, property conditions & facilities
設置特に水回りに古さが否めない ユニットバスの為脱いだ衣類の置き場所がなくやむを得ず便器のフタの上に置かざるを得なかった
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Takahiro

とてもいいホテルでした
Stayed 1 night in Dec 2025
Verified

8/10 Good

Katsuhito

Liked: Cleanliness
トリプルの部屋の設定があって、良かった。 部屋は清潔で、スタッフのサービスも良かった。 大きな駐車場がホテル裏に設置されていて、車を使用する人には便利だと感じた
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Minoru

Liked: Cleanliness, staff & service, amenities
フロントの対応、部屋の整備状態大変良かったです
Stayed 1 night in Dec 2025
Verified

8/10 Good

AKI

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
チェックイン時、フロントのスタッフさんが呼んでも、呼んでもでてこない。 部屋は寒かったですが、それ以外不満はないです。
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Yoshio

Liked: Cleanliness, amenities, property conditions & facilities
スタッフの対応は気遣いをはじめ、丁寧で素晴らしいと思いました。
Stayed 1 night in Oct 2025
Verified

8/10 Good

KUNIO

Liked: Cleanliness, staff & service
以前中国人客で朝食会場がごった返して、落ち着いて食事できなかったが、今回は非常に空いていてゆっくり食事がとれた。ただ、朝食料金が一気に値上げされており、値段には見合わない。
Stayed 1 night in Oct 2025
Verified

8/10 Good

Kobayashi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
サービスはとても良かった。
Stayed 1 night in Oct 2025
Verified

8/10 Good

kazuo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適な環境でした。
Stayed 1 night in Oct 2025
Verified

6/10 Okay

KAZUHIKO

Disliked: Cleanliness
浴室のお風呂の水を排水したら、脱衣所まで排水の水が漏れてきました。
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

BIA

Disliked: Property conditions & facilities
全体的に陰気臭く、朝食は美味しくなかった
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Tomoko

Liked: Cleanliness, staff & service, property conditions & facilities
大変快適に過ごせました！ ありがとうございました😊
Stayed 2 nights in Aug 2025
Verified

8/10 Good

江利子

Liked: Cleanliness, staff & service, amenities
3人で泊まりました。セミダブルベット2つにソファベットでした。お部屋は広く良かったです。欲を言えばソファベットのお布団も他のベットと同じにして頂けると嬉しかったです。朝食も種類がたくさんありとてもお得感がありました。古い建物のようですがさほど気にならず快適に過ごせました。駅近で食べ物屋さんもあり夜ご飯も困らなかったです。
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Mariko

Disliked: Cleanliness, amenities, property conditions & facilities
お風呂に入ってびっくり、まず前の人のハンガーがお風呂場に置きっぱなし トイレが汚れていた 洗面台のカビが酷かった
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

HIROSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
朝食が良かったです。 エアコンが部屋でコントロールできないのがやや困る。
Stayed 1 night in Jul 2025