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Chalet Hotel Adler

3.0 star property

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Photo gallery for Chalet Hotel Adler

Pool
Standard Double Room, Jetted Tub, Mountain View | Hypo-allergenic bedding, minibar, in-room safe, desk
Terrace/patio
Front of property – evening/night
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Parking available

Explore the area

View in a map
Uesseri Hauptstrasse, Kandersteg, BE, 3718
  • Place, Luftseilbahn Kandersteg-Almenalp
    ‪17 min walk‬
  • Place, Kandersteg-Allmenalp Cable Car
    ‪19 min walk‬
  • Place, Swiss Alps Jungfrau-Aletsch
    ‪6 min drive‬
  • Airport, Bern (BRN-Belp)
    ‪189 min drive‬

Room options

View all photos for Single Room, Balcony, Mountain View

Single Room, Balcony, Mountain View | Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room, Balcony, Mountain View

8.8 out of 10
Excellent
(3 reviews)
  • Mountain view
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room, Balcony, Mountain View

Double Room, Balcony, Mountain View | Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room, Balcony, Mountain View

9.0 out of 10
Wonderful
(6 reviews)
  • Mountain view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Jetted Tub, Mountain View

Standard Double Room, Jetted Tub, Mountain View | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double Room, Jetted Tub, Mountain View

  • Mountain view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

About this property

Chalet Hotel Adler

A full-service spa, a restaurant and a bar/lounge are available at this hotel. Free WiFi in public areas and free train station pick-up are also provided. Other amenities include a sauna, self parking and concierge services.
Chalet Hotel Adler offers 26 accommodations with minibars and a safe. Rooms open to furnished balconies. Televisions come with satellite channels. Bathrooms include baths or showers, bathrobes and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, body wraps and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including Ayurvedic.
During your stay at Chalet Hotel Adler, you'll be within walking distance of Kandersteg-Allmenalp Cable Car. Features include free WiFi in public areas and free train pick-up service, plus a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself to hot stone massages, body treatments or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a steam room, a sauna and mini golf
  • Just a 2-minute drive from Oeschinen Lake and a few minutes from Oeschinensee Kandersteg Gondola
  • Free train station pick-up shuttle service
  • Cats and dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
Chalet Hotel Adler offers its guests a full-service spa and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, barbecue grills, and multilingual staff are also featured at Chalet Hotel Adler. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Kandersteg hotel.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:30 AM.
Chalet Hotel Adler has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle
  • Parking on site (CHF 20 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: CHF 19 for adults and CHF 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Full-service spa
  • Ice skating
  • Mini golf
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Ski storage
  • Steam room

Family friendly

  • Laundry facilities
  • Mini golf
  • Playground

Conveniences

  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body wraps
  • Hot stone massages
  • Sauna
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility

More

  • 4 buildings
  • 4 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:30 AM - 5:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for CHF 30.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.60 per person, per night for adults; CHF 2.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 19 for adults and from CHF 15 for children
  • Self-parking fee: CHF 20 per night
  • Crib (infant bed) fee: CHF 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Chalet Hotel Adler offers transfers from the train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:30 AM - 5:30 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Chalet-Hotel Adler
Chalet-Hotel Adler Hotel
Chalet-Hotel Adler Hotel Kandersteg
Chalet-Hotel Adler Kandersteg
Chalet Hotel Adler
Chalet Hotel Kandersteg
Chalet Hotel Kandersteg
Chalet Hotel Adler Hotel
Chalet Hotel Adler Kandersteg
Chalet Hotel Adler Hotel Kandersteg

Chalet Hotel Adler Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 68 out of 135 reviews
Rating 8 - Good. 45 out of 135 reviews
Rating 6 - Okay. 17 out of 135 reviews
Rating 4 - Poor. 3 out of 135 reviews
Rating 2 - Terrible. 2 out of 135 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel loved staying there. Had a lovely breakfast every day. The staff was all very friendly
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Heber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel!

The staff were friendly and the accommodations were great. We would recommend it aa hope to stay there again our selves.
Stayed 8 nights in Jul 2024
Verified

10/10 Excellent

Greg G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the middle of Kandersteg with a nice restaurant and pool facilities
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Catheryn

Liked: Cleanliness, staff & service

Excellent service and great restaurant

Excellent staff; great restaurant with wonderful food. Missed having a shower; but it had a jacuzzi!
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Kanderstag is a great place for hiking. Hotel 4 minute walk from station. Beds very comfortable, room had a nice balcony
Walks from Allmenalp
Walks from Allmenalp
Oeschinen Lake
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was easy to get to from the train station. Is was very charming and the staff was very friendly.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in May 2025
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with exceptionally friendly staff. Love the convenience of the grocery store as well as the proximity to the cable car to Oeschinensee. Very nice restaurant on site. They also have fantastic jacuzzi tubs that rotate to the outside for an indoor-outdoor hot tub experience. Our room had a round bed!
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful mountain view from the balcony. Wifi kindaaa sucks but other then that its a great hotel!
Stayed 4 nights in Aug 2023
Verified

8/10 Good

Kenneth Bret

Liked: Cleanliness, amenities
Beautiful view from our room, This is a dated hotel, in a very beautiful spot. Has a nice pool, no hot tub, Sauna available upon request with 1 hour reservation. In our room it was a slight challenge to get in and out of the large tub to shower. Not ideal but it worked. Large windows and door that opened to a small deck.
View from our room
We had a spectacular stay in this town
Stayed 4 nights in Jun 2025
Verified

8/10 Good

Timothy

Liked: Cleanliness, staff & service, room comfort

Nice hotel with view

Had a good stay here, the hotel is nice and the staff friendly, however needs a bit of upgrading. A couple of things in the room were not up to standard (plug socket not working, no kettle). Also breakfast is extra (20 CHF I think) I know it is becoming common for hotels to charge for breakfast, but it should be included.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Nina

Saubere
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Ingeborg Oline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veldig fint hotell, fikk et mye finere rom enn hva som er på bildene. Koselig by
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Beatrice

Liked: Property conditions & facilities, room comfort
Alles oki. Empfang war super
Stayed 1 night in Jun 2025
Verified

8/10 Good

Ernst

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr entgegenkommendes Personal, Kandersteg-Gästekarte wurde sofort angeboten. Kleines aber gemütliches Zimmer unter dem Dach mit Balkon.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness

Gutes Hotel, mit Verbesserungspotenzial

Lage ist super, v.a. zum Langlaufen da nahe der Loipen. Habe EZ gebucht, gute Zimmergrösse, schöner Ausblick auf die Berge. Der Aufenthalt insgesamt war gut und würde wohl auch wieder kommen. Aber hat Verbesserungspotenzial. (-) Innenpool mit 30 Grad einfach zu kalt. (-) Sauna pro Stunde 20.-?! (-) kleines Frühstücksbuffet für 19.- überteuert. (-) Zimmer sehr hellhörig + Abendessen war gut + Sauberes Hotel
Stayed 1 night in Dec 2024
Verified

8/10 Good

Jacqueline

Liked: Amenities
Hôtel très agréable
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Andreas

Liked: Cleanliness, staff & service
Das Haus ist von Aussen sehr einladend , innen leider etwas in die Jahre gekommen insbesondere die Zimmer. Das Restaurant ist schön und das Essen ist sehr gut
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravillosa ! De los mejores hoteles que he visto en mi vida. Felicidades.
Stayed 1 night in Jun 2023
Verified

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Ich komme sehr gerne wieder 😀
Stayed 2 nights in Oct 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

Comfortable but take your kettle.

Very convenient location for both bus and train connections. Room decent size and great to have a balcony. The Internet did not work at all although they tried to fix it, important everywhere these days especially if you do not have inclusive EU roaming packages. No kettle or any coffee machine is provided in the rooms.
Stayed 1 night in May 2022
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay! It is the perfect location for exploration. The hotel is incredibly clean and the food is delicious. The breakfast offered tons of yummy options. We chose to have dinner there as well and it was also amazing. Definitely order the Apple strudel dessert! Very friendly staff as well.
Stayed 1 night in Apr 2022
Verified

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 2 nights in Nov 2021
Verified

10/10 Excellent

Elko

Liked: Amenities, property conditions & facilities
Ideal gelegen
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Achermann,

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich war sehr zufrieden, da man sehr freundlich Empfangen wurde und auch der Service war immer sehr freundlich. Das einzige negative war, dass die Zimmertüre etwas klemmte. Ich werde aber trotzdem alles sehr positiv bewerten.
Stayed 3 nights in Sep 2021