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Queen's Hotel

3.0 star property

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Photo gallery for Queen's Hotel

Front of property
1 bedroom, minibar, in-room safe, desk
2 restaurants; breakfast, lunch and dinner served
Reception hall
Garden

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
D S Senanayake Veediya, Kandy
  • Place, Kandy Lake
    ‪1 min walk‬
  • Place, Temple of the Tooth
    ‪3 min walk‬
  • Place, Udawatta Kele Sanctuary
    ‪5 min walk‬

Room options

View all photos for Standard King

1 bedroom, minibar, in-room safe, desk

Standard King

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room, City View

1 bedroom, minibar, in-room safe, desk

Superior Double Room, City View

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room

1 bedroom, minibar, in-room safe, desk

Superior Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room | 1 bedroom, minibar, in-room safe, desk

Family Room

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 27 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Executive Suite

Executive Suite | Living area | TV

Executive Suite

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 32 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Junior Double Room

Junior Double Room | 1 bedroom, minibar, in-room safe, desk

Junior Double Room

  • Lake view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, minibar, in-room safe, desk

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Queen's Hotel

This hotel features 2 restaurants, an outdoor pool and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Additionally, a business centre, a children's pool and concierge services are on-site.
Queen's Hotel offers 91 accommodations with minibars and a safe. Rooms open to balconies. Cable televisions are provided.

Bathrooms include baths or showers with a rainfall showerhead, bidets, complimentary toiletries and toothbrushes and toothpaste. This Kandy hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site.
During your stay at Queen's Hotel, you're just a quick walk from Kandy Lake. Enjoy features like free WiFi in public areas and free valet parking, plus 2 restaurants.
  • Free WiFi
  • Free valet parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and a porter
  • Steps from Kandy Lake and Kandy City Centre
  • Airport shuttle service available for a fee
Queen's Hotel offers its guests an outdoor pool and a children's pool. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 3 meeting rooms are available. A terrace, barbecue grills, and tour/ticket assistance are also featured at the business-friendly Queen's Hotel. An airport shuttle (available 24 hours) is available for a fee. Free valet parking is available.

Smoking is allowed in designated areas at this Colonial Kandy hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Queen's Hotel has 2 restaurants serving breakfast, lunch and dinner.
On-site venue No. 2 – This restaurant specialises in Chinese cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free valet parking on site
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: USD 8 for adults and USD 4 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • Children's pool
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Built in 1841
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Queen's Hotel

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 8 for adults and from USD 4 for children
  • Airport shuttle fee: USD 75 per room (one-way)
  • Airport shuttle fee per child: USD 75
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Queen's Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Queen's Hotel Kandy
Queen's Kandy
Queens Hotel Kandy
Queen's Hotel Hotel
Queen's Hotel Kandy
Queen's Hotel Hotel Kandy

Queen's Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 48 out of 182 reviews
Rating 8 - Good. 72 out of 182 reviews
Rating 6 - Okay. 32 out of 182 reviews
Rating 4 - Poor. 16 out of 182 reviews
Rating 2 - Terrible. 14 out of 182 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Clare

Liked: Cleanliness, amenities, property conditions & facilities
Cool historical hotel in central location. Recommend the courtyard/ non city view rooms because it is centrally located and the road is busy. We stayed for one night and it was perfect to see what we wanted to see in kandy.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Masud

Liked: Cleanliness, amenities, property conditions & facilities
They upgraded us to a suite facing the lake, allowed us early checkin. Comfortable, good hotel. Easy acceas ro the temple and Cultural dance center and restaurants.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Moira

Liked: Cleanliness, staff & service, amenities
Lovely welcoming staff at reception! Super quiet room except for wonderful birdsong in the morning. Beautiful old furniture, artefacts , brass lift, wooden flooring …. Nice swimming pool too!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

gerard

Liked: Cleanliness, staff & service
Yes it was very good.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

fraser

Liked: Cleanliness, amenities
Really nice stay at the queens hotel. Great location. Staff amazing. Slightly dated. But that was part of its charm.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

NIKOLAOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great Hotel
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

chi yeung ryan

Liked: Cleanliness, staff & service, room comfort
The room is overall good with this over 100 year old building. Some might needed be maintained. But I am happy with the hotel and staff services. I will definitely staying here again.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Zein

Liked: Cleanliness, staff & service, amenities
Our stay was wonderful, we were lucky enough to have one of the newly renovated rooms at the hotel. The hotel staff were very polite and accommodating and the hotel is very centrally located - easy walk to the Temple of the Tooth Relic, eateries and shops.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Beautiful old hotel with great staff! Restaurant provided buffet meals at a reasonable price.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and on hand for everything and anything from reception and security to waiters and chefs. The pool attendant and gardener were also excellent
Stayed 11 nights in Mar 2025
Verified

10/10 Excellent

mallory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property in a very convenient and safe location. Very friendly and helpful staff.
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Peter Speed

Liked: Cleanliness

Victorian Experience

A truely Victorian experience. The hotel has kept all its original charm while adding modern luxuries where needed.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Rathna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They went above and beyond to assist me with all my needs. If you’re traveling in the area, I cannot recommend this hotel enough! The staff is incredibly warm and accommodating, making your stay truly enjoyable. Everything about my experience was exceptional.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect accommodation in Kandy

The staff is very friendly and professional, upgraded our room and allowed us to check in early. The room is so beautiful and high-end. Location is super convenient, short walk to the tooth temple, at lake with beautiful views, surrounded by shopping stores. There was loudly construction sounds around 2pm, that disturbed the sleep.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Sverre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent charming old colonial hotel. A bit old, but it makes up for it with tonns of charm, and very friendly and helpfull staff. Would definently recommend.
Stayed 1 night in Oct 2022
Verified

8/10 Good

Victoria

Liked: Amenities, property conditions & facilities
It was a pleasant stay at The Queens Hotel. We received a warm welcome on arrival. The position is perfect for visiting the Temple, overlooking the lake in Kandy but the traffic noise is incredible. Yes you are right in the heart of the city so not unexpected but trying to sleep is not easy. Room was clean and adequate and probably once was quite something but now old fashioned and very basic. There are no frills, no luxury and although our bathroom had a bath it was impossible to use it as took too long to fill it! Buffet breakfast was ok, basic and our least favourite in Sri Lanka - perhaps we have been spoilt everywhere else. In summary one night was enough for us.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Rodney

Liked: Cleanliness, staff & service, amenities
Very central. Very close to main attraction daladaha maligawa.
Stayed 1 night in Dec 2022
Verified

8/10 Good

Line

Liked: Cleanliness, staff & service, room comfort

Amazing location

Old historic hotel. Amazing location. Serviceminded staff. Downside; too many big tour groups use this hotel, so not so cosy, when you come as the only ones not part of a large group
Stayed 1 night in Feb 2024
Verified

8/10 Good

martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You must read-up on what to expect at the queen’s hotel. It may or may not be for you. It feels like stepping back in time. The place is a little shabby in places but if you want to have that feeling of living a bit of history it delivers. It’s an excellent location and the staff are all friendly and helpful. The pool offers a break from the noise of town and just generally- bring your ear plugs! We really enjoyed our stay.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Convenient location. Just close to all main attraction and restaurants, such as the Temple of the Sacred Tooth Relic and Kandy lake. The hotel itself looks elegant and the maintenance is quite good. I especially enjoy the life that you can feel the living history of the hotel. It is also conformable to stay in the room. Good choice or stay here of you visit Kandy.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

hideyuki

Liked: Cleanliness, staff & service, property conditions & facilities
Good for business because of WIFI condition. LIght control at the bed side is very convenient
Stayed 3 nights in Feb 2024
Verified

8/10 Good

Anne-Sofie

Liked: Staff & service
Disliked: Property conditions & facilities

Charming but in need of renovation

We like the charm of old colonial hotels and would recommend it because of the great location but you should no that a lot of things don't always work. Staff is very friendly and helpful. I saw the one room that has been renovated and it aas very nice with modern bathroom and still the room with colonial style.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Historic Hotel in Kandy

If you like historic hotels this is for you. In a perfect location by the lake and opposite the Temple of the Tooth. The interior takes you right back to the 19th Century with its wooden floors and antique bar. The dinning room is old fashioned with a good mix of western and Sri Lankan food. Staff are very helpful and friendly. Everything about this hotel is the opposite of a modern bland corporate hotel. Staying here is an experience.
Stayed 4 nights in Jan 2023
Verified

4/10 Poor

Ian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is desperately in need of a complete overhaul - my room was riddled with damp and mould with ineffective air conditioning. The staff are lovely and are the hotel's only saving grace.
Stayed 1 night in Dec 2023
Verified

4/10 Poor

Alexander

Liked: Staff & service
Disliked: Property conditions & facilities
Very tired and run down building and rooms. The bar was ok and the staff were friendly but I wouldn’t recommend staying here to anyone that I liked.
Stayed 1 night in Oct 2022