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Grand Palladium Colonial Resort & Spa All Inclusive

5.0 star property
VIP Access

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Photo gallery for Grand Palladium Colonial Resort & Spa All Inclusive

5 outdoor pools, pool umbrellas, pool loungers
Lobby sitting area
Private beach, white sand, sun-loungers, beach umbrellas
Couples treatment room(s), sauna, hot tub, steam room
Beach bar

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • All-inclusive

Explore the area

View in a map
Carretera Chetumal-Puerto Juarez, KM 256-100, Kantenah, QROO, 77710
  • Place, Cenote Azul
    ‪5 min drive‬
  • Place, Cenote Cristalino
    ‪5 min drive‬
  • Place, Akumal Beach
    ‪6 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪89 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Room Deluxe

Down duvets, minibar, in-room safe, desk

Room Deluxe

  • 37 sq m
  • Sleeps 1
  • Free Wi-Fi

View all photos for Suite Junior

Down duvets, minibar, in-room safe, desk

Suite Junior

  • 42 sq m
  • Sleeps 1
  • Free Wi-Fi

View all photos for Suite Luxury

Down duvets, minibar, in-room safe, desk

Suite Luxury

  • 58 sq m
  • Sleeps 1
  • Free Wi-Fi

View all photos for Deluxe Garden View

Down duvets, minibar, in-room safe, desk

Deluxe Garden View

7.8 out of 10
Good
(49 reviews)
  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite Garden View

32-inch flat-screen TV with cable channels, TV, pay films

Junior Suite Garden View

7.6 out of 10
Good
(7 reviews)
  • Garden view
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Romance Villa Suite Poolside

Romance Villa Suite Poolside | Down duvets, minibar, in-room safe, desk

Romance Villa Suite Poolside

  • Garden view
  • 58 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Single use Garden View

Down duvets, minibar, in-room safe, desk

Deluxe Single use Garden View

9.8 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 37 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Garden View

Down duvets, minibar, in-room safe, desk

Deluxe Triple Garden View

9.6 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite Poolside

Down duvets, minibar, in-room safe, desk

Junior Suite Poolside

8.6 out of 10
Excellent
(10 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Connecting Suite

Down duvets, minibar, in-room safe, desk

Connecting Suite

  • 84 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Double Sofa Beds and 2 Double Beds
  • Free Wi-Fi

Similar properties

Aerial view
Grand Palladium Kantenah Resort & Spa All Inclusive
Kantenah
  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.4 out of 5, Excellent, 1,017 reviews
The price is €281
includes taxes & fees
21 Jun - 22 Jun
Grand Palladium Kantenah Resort & Spa All Inclusive

About this property

Grand Palladium Colonial Resort & Spa All Inclusive

Catch some rays on Grand Palladium Colonial Resort & Spa All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Grand Palladium Colonial Resort & Spa All Inclusive offers 252 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies. Beds feature down duvets. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

This Kantenah property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

5 outdoor swimming pools and 5 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a private beach, a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 16 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Grand Palladium Colonial Resort & Spa All Inclusive. During your stay, you'll be close to Akumal Beach. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 4 restaurants, a coffee shop, a beach bar and 2 swim-up bars
  • Splash around at the waterslide or swim in the 5 outdoor pools
  • Treat yourself to massages, facials or body treatments at the spa
  • Services include babysitting, a children's club and a lifeguard on-site
  • On-site recreation includes a private beach, tennis courts and a gym
  • 9 minutes by car from Puerto Aventuras Marina and 10 minutes from Akumal Beach
Grand Palladium Colonial Resort & Spa All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Grand Palladium Colonial Resort & Spa All Inclusive, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 4 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 8 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and a steam room. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Kantenah property.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
Grand Palladium Colonial Resort & Spa All Inclusive has 4 restaurants on site.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkelling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 swim-up bars
  • 4 restaurants
  • 8 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Things to do

  • 5 hot tubs
  • 5 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Segway rentals/tours
  • Shopping
  • Steam room
  • Tennis
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 7 buildings
  • Banquet hall
  • Built in 2002
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Colonial Grand Palladium
Colonial Palladium
Grand Colonial Palladium
Grand Palladium Colonial Resort All Inclusive
Grand Palladium Colonial All Inclusive Kantenah
Grand Palladium Colonial Resort
Grand Palladium Colonial All Inclusive
Grand Palladium Colonial Resort All Inclusive Kantenah
Palladium Colonial Resort
Palladium Grand Colonial
Grand Palladium Colonial Resort Spa All Inclusive
Pallaum Colonial Inclusive Ka
Grand Palladium Colonial Resort & Spa All Inclusive Kantenah

Grand Palladium Colonial Resort & Spa All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 475 out of 1002 reviews
Rating 8 - Good. 281 out of 1002 reviews
Rating 6 - Okay. 114 out of 1002 reviews
Rating 4 - Poor. 65 out of 1002 reviews
Rating 2 - Terrible. 67 out of 1002 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rheanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beach access, great pools, excellent food choices, friendly staff!
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Tyann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with something for everyone.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly and attentive. Enjoyed our stay.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Krista

Liked: Cleanliness, amenities, property conditions & facilities
All the resorts were very clean and well taken care of, the staff was amazing and extremely helpful. The food was very good at most the restaurants. We enjoyed our stay with them.
Stayed 11 nights in Jan 2026
Verified

10/10 Excellent

Preston

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. Grounds were beautiful food was ok
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing ester kept our room fully stocked and cleaned. Staff in general was just amazing they made sure you felt like vip all trip. Can’t thank them enough for letting us enjoy our stay at an amazing resort.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is massive and the VIP experience through Expedia gave us all access to more activities and restaurants than we could get to in a week. The staff and concierge services were incredible, shout out to Omar, and the balance between family friendly and exciting atmosphere was perfect. Would love to come back as soon as possible.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean renovated room that was comfortable and well stocked
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Andrew J

Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice, we had 13 people at the resort for 7 days and we all had a great time, I just needed to remember to do some more walking before we went, you can really get your steps in here, or you can get rides also lol.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Christine Ginette

Liked: Cleanliness, amenities, property conditions & facilities
Facility and staff exceptional! Food was just okay
Stayed 9 nights in Dec 2025
Verified

10/10 Excellent

Francisco Javier

Staff
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Cassidy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here! The beach and views were absolutely beautiful, and there were lots of fun activities to choose from throughout the day. The resort was clean and well maintained, and the staff were super friendly and helpful. I also felt very safe the entire time, which made it easy to really relax and enjoy the stay. Would definitely recommend!
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Dustin

Liked: Cleanliness, amenities, property conditions & facilities
Very big resort, and the busses will take you anywhere you want to go. Has 3 different vibes, the family/kids pool, the mostly adult pool, and the only adult pool. The drinks were very good, and the food was also really good. I would highly recommend trying the restaurant Helios as it was our favorite. The Italian restaurant Portofino may have been having an off night, because it was not very good and they didn't let you order appetizers???? Quite strange, but overall still a great experience and would highly recommend!!!!
Really good Pina coladas and funky monkeys
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

TATYANA

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast had a lot of choices. Service was great. We spent most of the time near the sea. The beach is sandy and very good for a long walks
Stayed 11 nights in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Spa was amazing!!
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Claire

Liked: Cleanliness, amenities, property conditions & facilities
The resort was gorgeous! Food was great, rooms and service wonderful- so many options. David and Ceilo were so kind and helpful and Alejandro at the lobby was great. We wpuld absolutely be back - highly recommend.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Aaron

Very friendly and clean
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Lawrence

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Tichina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was phenomenal and that’s not even half of the experience I had with my children ….
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very good there is plenty of restaurant options
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Ralph

Liked: Cleanliness, amenities, property conditions & facilities
Initially booked another resort had major troubles. So changed to Grand Palladium Colonial. Absolute amazing. They upgraded our room on arrival at no cost. Lots to do and see. Food was excellent. No complaints from me I will go back to this resort. Loved It!
Grand Palladium Colonial
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Victor Reynaldo

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, staff, amenities… this was a great vacation, if God let me I’m coming back to this paradise and thanks to Expedia we were upgraded to VIP, that was amazing.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Dolores

Liked: Cleanliness, amenities, property conditions & facilities
Everything was just wonderful. They made me feel welcome all the time. Miguel was so good at the Hacienda restaurant with his beautiful smile. I can’t wait to come back. Thank you so much for this great experience
This was a beautiful sunshine
Ready for the season
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Kiefer

Liked: Amenities
Was just great we will be back for sure
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort property and staff. Rooms were clean and public bathrooms were always very clean and well stocked. Food and restaurant selection very good. Juan and Jesus at the Sumptuori restaurant were excellent, friendly, hard working and funny. The Mexican restaurant is very ethentic dining so if your used to Canadian and Americanized Mexican then this is not the restaurant for you. The sports bar is open 24 hours and offers a great atmosphere and good appy style pub snacks. It’s a hidden gem. Omar our concierge was top notch.He consistently amazed us. We were a group of 8 with four rooms. He knew everyone’s sir names and room numbers without us reminding him. It’s so nice to be able to explore the other resorts while staying at Colonial. Thank you.
Stayed 7 nights in Feb 2026

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