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Hotel Eldorado at Eldorado Resort

4.0 star property
VIP Access

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Classic Room, 1 Queen Bed, Balcony, Lake View | Lake view
2 restaurants, breakfast, lunch, dinner served; Fusion cuisine
Lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking available
  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Breakfast available

Explore the area

View in a map
3762 Lakeshore Road, Kelowna, BC, V1W3L4
  • Boyce-Gyro Beach Park
    ‪15 min walk‬
  • Okanagan College
    ‪3 min drive‬
  • Kelowna General Hospital
    ‪4 min drive‬
  • Kelowna, BC (YLW-Kelowna Intl.)
    ‪19 min drive‬
VIP Access
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Room options

View all photos for Classic Room, 1 Queen Bed, Balcony, Lake View

Classic Room, 1 Queen Bed, Balcony, Lake View | Lake view

Classic Room, 1 Queen Bed, Balcony, Lake View

9.0 out of 10
Wonderful
(2 reviews)
  • 12 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Suite, 1 King Bed, Lake View

Luxury Suite, 1 King Bed, Lake View | Premium bedding, pillow-top beds, minibar, in-room safe

Luxury Suite, 1 King Bed, Lake View

9.0 out of 10
Wonderful
(2 reviews)
  • 54 sq m
  • 6 bedrooms
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room, 1 Queen Bed

7.6 out of 10
Good
(4 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds (Arms)

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds (Arms)

9.0 out of 10
Wonderful
(13 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Arms)

Deluxe Room, 1 King Bed (Arms) | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed (Arms)

9.6 out of 10
Exceptional
(8 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Arms)

Standard Room, 2 Queen Beds (Arms) | Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room, 2 Queen Beds (Arms)

9.4 out of 10
Exceptional
(11 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Classic Room, 1 Queen Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Eldorado at Eldorado Resort

Private beach and free water park, near Okanagan Lake
Spend the day relaxing on Hotel Eldorado at Eldorado Resort's private sand beach or at a complimentary water park before returning for a meal at one of the hotel's 2 restaurants.
Hotel Eldorado at Eldorado Resort offers 52 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). LCD televisions come with premium digital channels and pay-per-view films. Additionally, rooms include complimentary newspapers and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An outdoor tennis court, a marina and a complimentary water park are featured at the hotel. 3 hot tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness centre.

Children aged under 17 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, sports massages, facials and body scrubs.
Our customers tell us that they can't get enough of the helpful staff at Hotel Eldorado at Eldorado Resort. During your stay, you're just a quick walk from Okanagan Lake. Enjoy features like free WiFi in public areas, plus 2 restaurants and an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Enjoy Fusion cuisine with a beachfront location at El Lakeside Dining Room, one of the property's 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Splash around at the free water park or swim in the indoor and seasonal outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Steps from Okanagan Lake and a 4-minute drive from Kelowna General Hospital
  • Local-area shuttle service available
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Unwind on the private sandy beach, located just .5 km away. After a day at the beach, enjoy amenities at Hotel Eldorado at Eldorado Resort such as a marina, a complimentary water park and a seasonal outdoor pool.

There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. This Victorian hotel also offers outdoor tennis courts, a steam room and a fitness centre. You'll have access to the indoor pool and outdoor pool at a partner property. Parking is available for a fee.

This 4-star Kelowna hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
El Lakeside Dining Room – This beachfront restaurant specialises in Fusion cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
The Boardwalk – This beachfront restaurant specialises in American cuisine and serves lunch, dinner and light fare. A children's menu is available. Happy hour is offered. Open daily.
Maestro's at Manteo – This beach restaurant specialises in Italian cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available. Happy hour is offered. Open daily.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle
  • Uncovered parking on site (CAD 15 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: CAD 12 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Lakeside Dining Room
  • Maestro's at Manteo
  • The Boardwalk

Things to do

  • 3 hot tubs
  • Basketball
  • Boat and paddles
  • Free water park
  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • Kayaking
  • Library
  • Motor boating
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Parasailing
  • Personal motorised watercraft
  • Sauna
  • Seasonal outdoor pool
  • Ski passes
  • Steam room
  • Water skiing
  • Water sports equipment

Family friendly

  • Free water park access
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Computer station
  • Conference centre (3,327 square foot of space)

Outdoors

  • Beach towels
  • Direct access to the beach
  • Dock
  • Garden
  • Marina
  • On a lake
  • On the boardwalk/promenade
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Grab bar near toilet (91 centimetre high)
  • Handrails in stairways (96 centimetre high)
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Built in 1990
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Meal delivery service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per accommodation, per day
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per accommodation, per stay
  • Resort fee: CAD 31.5 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Bicycle storage
  • Business centre/computer access
  • Faxes
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • Newspaper
  • Partner property pool access
  • Phone calls
  • Pool access
  • Ski storage
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 12 to 25 per person
  • Uncovered self-parking fee: CAD 15 per day
  • Pet fee: CAD 30 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Eldorado Kelowna
Hotel Eldorado
Hotel Eldorado Kelowna
Eldorado Hotel Kelowna
Hotel Eldorado Kelowna, Okanagan Valley
Hotel Eldorado Kelowna
Hotel Eldorado
Eldorado At Eldorado Kelowna
Eldorado Resort Hotel Eldorado
Hotel Eldorado at Eldorado Resort Hotel
Hotel Eldorado at Eldorado Resort Kelowna
Hotel Eldorado at Eldorado Resort Hotel Kelowna

Hotel Eldorado at Eldorado Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 599 out of 1000 reviews
Rating 8 - Good. 251 out of 1000 reviews
Rating 6 - Okay. 85 out of 1000 reviews
Rating 4 - Poor. 47 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay. Big room that had a heritage feel. Close to beaches and in pandosy area with lots of shops and restaurants. Dinner and beers on the hotel restaurant patio was great.
Boardwalk in front of hotel.
Stayed 1 night in May 2025

6/10 Okay

Juliet

Liked: Cleanliness, property conditions & facilities, room comfort
The location was very relaxing. We did try to upgrade our room but suspect the young lady on reception didn't understand our request? Unfortunately our room was next to the room that a generator of some sorts, so was noisy throughout the night. Reception was unattended in the morning so couldn't share this with them. Otherwise, I would recommend the hotel.
Stayed 1 night in Jun 2025

4/10 Poor

Malwinder

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
Most amenities were closed, “private beach” is a very small stretch, called front desk multiple times for services that were not honoured after the first request, just overall not worth the price tag attached
Stayed 2 nights in Jun 2025

10/10 Excellent

Loretta

Stayed 3 nights in May 2025

10/10 Excellent

Victoria

Stayed 1 night in Jun 2025

10/10 Excellent

Donald, Hope

Stayed 2 nights in Jun 2025

4/10 Poor

Donald

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Terrible! Our room was #201, and we were told that there was “a beautiful view over the lake”! We could not change rooms since it was booked with you online. The room was directly above the lounge/bar, and below what we believe to be the convention room. We had the activity of the bar go on til 1:30-2:00 am and then the morning cleaning crew was in there by 7:00 am. The convention room had activity all night long as well! Our room looked like it had been converted to be a rental. This room looked like it had been a private office at one time and then converted into a rental room. When we checked out, the front desk didn’t really seemed bothered that there was a problem with the room.
Stayed 2 nights in May 2025

8/10 Good

Chelsea

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

8/10 Good

Afdzal

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful lakeside accommodation.
Stayed 2 nights in May 2025

10/10 Excellent

Tania

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
What a lovely place to stay. Staff, rooms, everything about the El Dorada is amazing! Highly recommend.
Stayed 2 nights in May 2025

10/10 Excellent

Gurwinder

Stayed 3 nights in Apr 2025

10/10 Excellent

Ruari

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room
Stayed 2 nights in May 2025

10/10 Excellent

Carissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Eldorado was a nice property and offered a delicious brunch on Sunday. It was convenient to park the boat in the marina out front of the hotel. Overall, good experience.
Stayed 2 nights in May 2025

10/10 Excellent

Dyllon

Stayed 1 night in May 2025

6/10 Okay

Arthur

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room were small and the attention to housekeeping details was not good. Outside some of the stairs need to be replaced. Loud music was blaring from outside speakers during the day.
Stayed 3 nights in May 2025

8/10 Good

Chad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Patricia

Stayed 3 nights in May 2025

2/10 Terrible

Fiona, Lancaster

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Inderdeep

Liked: Staff & service
Stay was good, hotel is outdated, and no ice machine, hotel resort fee was way more than Expedia quoted out, paid parking wasn’t in the the description, overall it was good but will not stay there again, stay somewhere else
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful older hotel with a great setting on the waterfront. Access to nearby walking trails.
Stayed 1 night in May 2025

10/10 Excellent

YUK CHEUNG, San Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2025

10/10 Excellent

Glenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property at a great location on the lake with shopping nearby.,
Stayed 2 nights in Apr 2025

8/10 Good

Chad

Stayed 2 nights in May 2025

8/10 Good

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would come back.

The staff were attentive and courteous. Loved that there was roof top patio.
Stayed 1 night in May 2025

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time. Enjoyed the clean and well decorated room with a hint of nostalgia. Pleasantly surprised. Would recommend.
Stayed 2 nights in May 2025