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Hidden Serenity B&B

4.0 star property

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Photo gallery for Hidden Serenity B&B

View from property
Free daily cooked-to-order breakfast
Fireplace
View from room
Room, Private Bathroom (Timber Trails) | Bathroom | Free toiletries, towels

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1876 Shalom Drive, West Bend, WI, 53090
  • Place, Shalom Wildlife Zoo
    ‪11 min walk‬
  • Place, Washington County Fair Grounds
    ‪17 min drive‬
  • Place, Holy Hill
    ‪35 min drive‬
  • Airport, Fond du Lac, WI (FLD-Fond du Lac County)
    ‪38 min drive‬

Room options

View all photos for Room, Private Bathroom (Quiet Oaks)

Soundproofing, free WiFi, bed sheets

Room, Private Bathroom (Quiet Oaks)

  • Garden view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, Private Bathroom (Timber Trails)

Soundproofing, free WiFi, bed sheets

Room, Private Bathroom (Timber Trails)

  • Garden view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, Private Bathroom (Shalom Forest)

Soundproofing, free WiFi, bed sheets

Room, Private Bathroom (Shalom Forest)

  • Garden view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, Private Bathroom (Bird's-eye View)

Soundproofing, free WiFi, bed sheets

Room, Private Bathroom (Bird's-eye View)

  • Garden view
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, Private Bathroom (Kettle Moraine Suite)

Suite, Private Bathroom (Kettle Moraine Suite) | Soundproofing, free WiFi, bed sheets

Suite, Private Bathroom (Kettle Moraine Suite)

  • Garden view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room, 1 King Bed, Jetted Tub, Ground Floor

Luxury Room, 1 King Bed, Jetted Tub, Ground Floor | Bathroom | Free toiletries, towels

Luxury Room, 1 King Bed, Jetted Tub, Ground Floor

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room

Luxury Room | Soundproofing, free WiFi, bed sheets

Luxury Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hidden Serenity B&B

Along with an outdoor tennis court, this smoke-free bed & breakfast has massage/treatment rooms and concierge services. Free cooked-to-order breakfast, free WiFi in public areas and free self parking are also provided. Additionally, an arcade/games room, a library and express check-in are on-site. Housekeeping is not available.
Hidden Serenity B&B offers 5 air-conditioned accommodations, with free toiletries. Guests can surf the web using complimentary wireless Internet access.
Recreational amenities at the bed & breakfast include an outdoor tennis court.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages and massages.
During your stay at Hidden Serenity B&B, you're just a quick walk from Shalom Wildlife Zoo. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a car charging station, a terrace and library
  • On-site recreation includes an outdoor tennis court, hiking/biking trails and snowshoeing
  • Just a 2-minute drive from Shalom Wildlife Zoo and 11 minutes from Sunburst Ski Area
Free breakfast is available daily. WiFi is free in public spaces. Spa services, a library, and a terrace are also featured at Hidden Serenity B&B. Self parking is free.

This 4-star West Bend bed & breakfast is smoke free.

Guests are served a free cooked-to-order breakfast daily from 8:30 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free cooked-to-order breakfast available daily 8:30 AM to 9:00 AM

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Hiking/biking trails
  • Library
  • Outdoor tennis court
  • Snowshoeing

Guest services

  • Concierge services
  • No housekeeping service

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Prenatal massages
  • Treatment room

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 PM
Early check-in subject to availability
Early check-in fee: USD 30
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Access code

Pets

  • No pets allowed

Children and extra beds

  • Children 17 and younger are not allowed at this property. All guests older than 17 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an access code. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the bed & breakfast before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Hidden Serenity B&B.

Property is also known as

Hidden Serenity Bed & Breakfast West Bend
Hidden Serenity Bed & Breakfast
Hidden Serenity West Bend
Hidden Serenity B B
Hidden Serenity B&B West Bend
Hidden Serenity Bed Breakfast
Hidden Serenity B&B Bed & breakfast
Hidden Serenity B&B Bed & breakfast West Bend

Hidden Serenity B&B Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 36 out of 41 reviews
Rating 8 - Good. 5 out of 41 reviews
Rating 6 - Okay. 0 out of 41 reviews
Rating 4 - Poor. 0 out of 41 reviews
Rating 2 - Terrible. 0 out of 41 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice, clean and quiet. The spa was super nice and relaxing The breakfast was 5 Star! The owners were onsite and very friendly!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had a wonderful stay. Sally and Chris were great hosts, and we came back telling our friends and family how nice of a time we had, and how highly we recommend going. Loved the shower, the spa, and the dining area were particular highlights.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

fariba Khalvati

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gorgeous building in a gorgeous setting with wonderful hosts. Romantic and lovely.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Jasmine

Liked: Cleanliness, amenities, property conditions & facilities
This was mine and my significant others first time at a bed-and-breakfast and I have to say it did not disappoint. First thing that really stood out is how nice and caring the owners are and also how responsive they are. We loved hearing their stories about starting the bed-and-breakfast and their family. The second thing is the house and surrounding area is very beautiful. It brings a very calm vibe which serves a great relaxing weekend. The third thing the spa was absolutely amazing and definitely needed. Out overall experience was amazing. Plus it was nice to talk to the other couples and hang out.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our Serene stay at Hidden Serenity

Sally and husband Chris were absolutely fantastic hosts for our two night stay celebrating our 55th wedding anniversary. My wife has dairy allergy, and Sally was very accommodating in meeting her needs during their delicious breakfasts - fantastically gourmet! (Who has 'dessert' at breakfast! - YAAA) The room was very uniquely designed and coordinated. Decor was very unusual but very appropriate for the lovely forests in their area of Wisconsin. Walking path - up to a mile plus - had been cleared and carefully marked. We were able to find out local 'things to do' that the average traveler would be unaware. Everything about Hidden Serenity is superb.
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A in every possible way. Heaven on earth. The most gracious, caring and classy hosts imaginable with an eye for detail, perfection and service we have simply never experienced before, even at the Four Seasons or Ritz Cartons around the world. Sally and Chris made us feel like 30-year friends within 10 minutes and it only got better and warmer throughout our stay. Impeccable accommodations. Unparalleled, 3-course, gourmet breakfasts overlooking the WI forest. Love abounds in their home and holds you tight. A must-stay between Chicago and Green Bay.
Stayed 2 nights in Sep 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Wonderful and attentive hosts. Amazing and beautifully decorated rooms. Loved the breakfasts. Would definitely return.
Stayed 2 nights in Jun 2021
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our armature was amazing! Beautiful home, quiet atmosphere, great hosts and delicious food.
Stayed 2 nights in Jan 2021
Verified

10/10 Excellent

Sagar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, quiet place, V well maintained.. 5 Stars !! Host Sally & Chris were Great.
Stayed 2 nights in Jul 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place and family. Great breakfasts and a lovely setting with beautifully appointed rooms. Absolutely great
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Crown Jewel B&B

Sally and Chris are amazing hosts. Excellent breakfast presentations. Quiet, secluded area. Wonderful amenities.
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sally and Chris were the best. Their home is lovely and unique. I had a wonderful and restful stay. The breakfasts were a delight, with fresh fruits, vegetables and even edible flowers. I highly recommend staying there for a night or a week! I'll be returning again,
Stayed 3 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great weekend!

Had a wonderful weekend to celebrate our anniversary. Chris and Sally provided a beautiful space, arranged massages on site and gave us an awesome breakfast. Lots of options for activities near by and on site. Would stay again in a heartbeat.
Stayed 1 night in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and hidden. Worked with our schedule. It was great.
Stayed 1 night in May 2019
Verified

8/10 Good

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place!
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place. It lives up to its name and is a great home away from home type get away. I will always go here when my girlfriend and i need a break from the world. The staff always show hispitslity and are willing to do anything to make your stay the best it can be.
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The hospitality was unlike anything I've ever experienced. Sally and Chris were amazing and cannot wait to go back.
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

,,

We had a great time, we enjoyed the pool table. They were very clean rooms. The breakfast was very good. I would like to go back in the fall. It is well worth the money.
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appropriate name as is tucked in the woods. Beautiful grounds and house. Owners are friendly, helpful, informative and very gracious. The breakfasts are a culinary delight.
Stayed 4 nights in Jul 2018
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super place! Loved the room. Unique and fun decor. Everything clean and comfortable. Sally was friendly and welcoming. Breakfast was terrific!
Stayed 1 night in Jul 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Beautiful property, just expect to be treated inferior if you book cheapest room

We booked the least expensive room for two nights. First night: went fine, we were told that they only had one thermostat for entire house so they could not accommodate individual needs. They were fully booked and the temperature was perfect. Food and room were great. (Other than my foot going through a rotted board on the outside deck!) Second night: this is where we felt inferior - when we returned around 7:30 pm we were playing pool on the second floor and sweating. When I asked the host if it was warmer, I was told the lady who rented the room (on the first floor - we were staying on the second floor) was cold so the host turned up the air conditioning (there were only two rooms booked that night)! I suggested that maybe she would be more comfortable on the second floor and was told, no they couldn't do that she booked the entire week. The host told me she would turn it down 1 degree and I could go into another room and get a fan if I was warm and make sure not to touch anything because the room was set up! So I got little sleep that night due to room being too warm, even with fan. It was unusually warm for WI for June - in the 90's! Plus breakfast was scheduled to accommodate the other person at 7:30, the first morning we had the option of 8 or 8:45 I have stayed at several other bed and breakfasts and have not experienced anything like this. I was asked the second day if I needed anything and I asked for towels and was told to get my dirty towels and she would exchange them. I just assumed they would go in room and make bed and replace dirty towels.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place to stay

Hidden Serenity was a beautiful place to stay! We were in the Kettle Moraine suite, which has a wonderful view of the woods behind the house. The room was great, the bed was large and comfortable. They even have Alexa in the room to play music, control the fan, etc. They also had a basketball/tennis court, and a hiking path (don't forget bug spray!). Breakfast was very nice, and they accommodated my wife's dietary limitations (gluten and dairy) - just tell Sally ahead of time and she will work within your limits. We'll be back!
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First bed and breakfast experience

Beautiful serene setting super comfortable room amazing breakfast
Stayed 1 night in Feb 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great Getaway!

This was our first stay at a bed and breakfast, and we really enjoyed it! Sally and Chris made us feel right at home. The accommodations were very comfortable and breakfast was delicious. Our room had a beautiful view of the woods and the surrounding area was very peaceful. We enjoyed a hike right on the property too.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden serenity get-away!

Our stay at Hidden Serenity was a wonderful experience. Upon arriving on the property it was clear why it is called Hidden Serenity, and during our stay it lived up to its name. The accommodations were beautiful and everything was nicely done. The owners are great and prepared a fabulous breakfast to enjoy outside on the deck. The trails on the property are an extra bonus! Everything was wonderful, it was truly a Hidden Serenity experience!

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