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 Kleve •1 Room
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The Rilano Hotel Cleve City

4-star property
Bensdorpstr 3, Kleve, NW 09 725 22 184
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3.5 out of 5
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Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
€81* Per night/room 2 Jun - 3 Jun

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they enjoy the overall property condition at elaya hotel kleve. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym, a sauna and bicycles to rent
  • Pets welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

elaya hotel kleve ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for elaya hotel kleve

Family (1) Other (1)
5 out of 5
alles gut

Posted by on 30 Oct 2022

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Comment from Hotel Management

10 Nov 2022 by The Rilano Hotel Cleve City

Lieber Nicolaas, recht herzlichen Dank für Ihren Aufenthalt und die Top-Bewertung im Anschluss. Wir freuen uns, dass Sie sich rundum wohl gefühlt haben und begrüßen Sie gern bald wieder bei uns. Beste Grüße, Isabell Peters - Guest Relations

2 out of 5

Kurztrip

Das Hotel ist sehr zentral gelegen. Die Zimmer sind einfach sehr sehr gross und angenehm gehalten. Leider ist ein Saunabesuch nach 22 Uhr nicht mehr möglich gewesen.

Posted by on 12 Jan 2016

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About the The Rilano Hotel Cleve City

Location Bensdorpstr 3, Kleve, NW 47533

Property Features

  • Deli
  • Conference space
  • Conference rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 6:00 AM
  • Front desk closes daily at 10:00 PM
  • Staff temperature checks are not conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 6
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rilano Cleve City
  • Rilano Cleve City Kleve
  • Rilano Hotel Cleve City
  • Rilano Hotel Cleve City Kleve

You should know

  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.