The gentleman working when we got there was very nice and friendly. He also promptly brought up a couple towels, which was a sweet surprise!
We’ve stayed many times and this is the worst I’ve seen the hotel. It was practically an empty lot when we got there with a few utility work trucks parked. The elevator needs some tlc. The beds were not comfortable The air never got to a comfortable level and seems that the controls are very limited on how you can change it. The room was very warm and stuffy and smelly when we arrived so I wanted the ac on to help cool it down and help move the air, it took a while. But eventually it was not hot, the smell was still not great, which I was surprised when it said hypoallergenic in the hotel listing. I would not consider anything about the fragrance used as hypoallergenic. For the most part things were clean. The tile by the entry to the room was sticky and the tray under the freezer compartment in the fridge was filled with water. The fridge itself would not stay cold, which when I checked in and he asked my preference on room, I said a must was a great working fridge because we were traveling far and had food we needed to keep cold. We have previously enjoyed our stay, idk if it was this particular room or not but the most disappointing part of this stay was all the food product that had been delivered for the continental breakfast sat in the hallway for hours in the boxes stacked the way the delivery truck delivered it with no care or ,