8/10 Good
Ningbo
Travelled with family
19 Oct 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nestled in a quiet forest, this property feels like a peaceful retreat. One morning, we followed the trail to the Fuji Viewing Field, and the sight of Mount Fuji there was absolutely breathtaking. The buffet breakfast was another highlight: it offered an excellent variety of healthy options, and from our table, we were treated to yet another astonishingly beautiful view of Mount Fuji. The property also had several sports facilities available, and we especially enjoyed playing table tennis. I would love to do swimming and others when I go back there next time. Our room was spacious, and overall, every part of our stay felt satisfying.
The only area that needs improvement is the telephone system. We booked through Expedia, but the phone number provided never connected us to anyone. We called numerous times, only to be hung up on with no response at all. This forced us to take an expensive taxi to the property instead of using their free shuttle service. I explained to the reception and they dialed that number getting only the same result.
I hope this feedback reaches both the property and Expedia. I suggest you test the provided phone number yourselves to see the issue firsthand; this problem must be fixed promptly to keep future guests from being disappointed.
Ningbo
Stayed 2 nights in Oct 2025