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Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel)

4.0 star property

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Photo gallery for Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel)

Lobby
Airport shuttle
Outdoor pool
Club Deluxe King | Minibar, in-room safe, desk, soundproofing
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Kota Sri Mutiara Jln Yahya Pet, Kota Bharu, Kelantan, 15150
  • Place, Billion Shopping Centre
    ‪2 min walk‬
  • Place, Kota Bharu Mall
    ‪14 min walk‬
  • Place, Sultan Mohammad IV Stadium
    ‪19 min walk‬

Room options

Deluxe Premier King

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Room King

Deluxe Room King | Minibar, in-room safe, desk, soundproofing

Deluxe Room King

8.0 out of 10
Very good
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room Twin

Deluxe Room Twin | Minibar, in-room safe, desk, soundproofing

Deluxe Room Twin

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Premier King

Deluxe Premier King | Minibar, in-room safe, desk, soundproofing

Deluxe Premier King

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Deluxe King

Club Deluxe King | Minibar, in-room safe, desk, soundproofing

Club Deluxe King

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, soundproofing

Junior Suite

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Kota Bharu Suite

Kota Bharu Suite | Minibar, in-room safe, desk, soundproofing

Kota Bharu Suite

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Deluxe Twin

Club Deluxe Twin | Minibar, in-room safe, desk, soundproofing

Club Deluxe Twin

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Club Deluxe King Room

Minibar, in-room safe, desk, soundproofing

Club Deluxe King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Club Deluxe Twin Room

Minibar, in-room safe, desk, soundproofing

Club Deluxe Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Executive Premier King

Executive Premier King | Minibar, in-room safe, desk, soundproofing

Executive Premier King

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Premier Twin

Executive Premier Twin | Minibar, in-room safe, desk, soundproofing

Executive Premier Twin

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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About this property

Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel)

Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a fitness centre. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and valet parking.
Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) offers 298 air-conditioned accommodations with minibars and a safe. LCD televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

This Kota Bharu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the room service at Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel). During your stay, you'll be connected to a shopping centre and just a quick walk from Billion Shopping Centre. Features include free WiFi in public areas, plus 2 restaurants and an outdoor pool.
  • Free WiFi
  • Enjoy Chinese cuisine while dining at Dynasty
  • Buffet breakfast served daily for a fee
  • Wired Internet in some public areas for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Steps from Billion Shopping Centre and 13 minutes on foot from Kota Bharu Mall
  • Airport shuttle service available for a fee
Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) offers its guests an outdoor pool and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. Business amenities include a business centre, meeting rooms, and limo/town car service.

WiFi is free in public spaces. Event space at this hotel measures 14284 square feet (1327 square metres) and includes conference space. The business-friendly Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) also features a terrace, concierge services, and complimentary newspapers in the lobby. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star Kota Bharu hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Dynasty – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
R Kitchen – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
R Lounge – This coffee shop only serves light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi; wired internet (MYR 60 per night)

Parking and transport

  • 24-hour return airport shuttle at scheduled times for a surcharge
  • Limo/town car service
  • Parking on site (MYR 10 per day)
  • Valet parking on site (MYR 15 per day)
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 59 for adults and MYR 30 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Dynasty
  • R Kitchen
  • R Lounge

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 14,284 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 20 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 120.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 59 for adults and from MYR 30 for children
  • Fee for wired Internet in public areas: MYR 60 per night (rates may vary)
  • Airport shuttle fee: MYR 220 per vehicle (one-way, maximum occupancy 8)
  • Self-parking fee: MYR 10 per day
  • Valet parking fee: MYR 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 120.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Kota Bharu
Hotel Kota Bharu Renaissance
Hotel Renaissance Kota Bharu
Kota Bharu Hotel Renaissance
Kota Bharu Renaissance
Kota Bharu Renaissance Hotel
Renaissance Hotel Kota Bharu
Renaissance Kota Bharu
Grand Renai Hotel Kota Bharu
Renaissance Kota Bharu Hotel Kelantan
Grand Renai Hotel
Grand Renai Kota Bharu
Grand Renai
Kota Bharu Renaissance
The Grand Renai Hotel Kota Bharu
Renaissance Kota Bharu Hotel
The Grand Renai

Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 146 out of 349 reviews
Rating 8 - Good. 132 out of 349 reviews
Rating 6 - Okay. 51 out of 349 reviews
Rating 4 - Poor. 14 out of 349 reviews
Rating 2 - Terrible. 6 out of 349 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rusdi Bin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed staying here.
Stayed 5 nights in Jan 2025
Verified

8/10 Good

Siti

Liked: Cleanliness, staff & service, room comfort
Great location. Awesome staff!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 2 nights and I thought it was great - large hotel, well furnished, good gym & pool and close to everything in Kota Bharu.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time at the Renai Hotel. The staff at the reception desk were always very helpful. The staff at breakfast were friendly and kept the area clean. Housekeeping was also very helpful and generous.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb breakfast spread !
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

DB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, next to shopping mall
Stayed 1 night in Sep 2019
Verified

8/10 Good

Chin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the hotel is comfortable and newly refurbished. Reasonable price for a 5 stars hotel standard. Good choice of breakfast selection too.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed there b4, perhaps 10 yrs ago. Good friendly staff
Stayed 2 nights in Apr 2022
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alia was great ❤️ and the security guard
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit run down for this hotel need refurbishment
Stayed 2 nights in Feb 2024
Verified

6/10 Okay

Tan

Liked: Cleanliness, staff & service
Overall condition is acceptable except cleanliness. The breakfast is nice.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Izahar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ambiance,good service and located right in the heart of the city. On the flip side breakfast was not as good, skipped it.
Stayed 1 night in May 2022
Verified

10/10 Excellent

Abu Hasan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Goh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will I Return. YES

Clean and comfortable. The breakfast was nice. Try the 1/2 boiled egg. Made to perfect. Room was spacious.
Stayed 1 night in Mar 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its clean and okay
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved this hotel

This hotel is absolutely gorgeous! Bed comfortable and clean. Staff very friendly. Food exceptional! The Billion Mall is connected so you don’t even need to leave the building to shop for fresh foods, clothing, electronics or sweet treats. There is a bowling alley on the fourth floor which was really fun as well. Really enjoyed this hotel. Be aware that there is no airport shuttle as the website advertises though, however the staff will arrange a taxi, make sure to have cash to pay the taxi if you choose that route. We ended up just doing Grab instead. Don’t expect a mini bar or soft drinks as advertised either. Lighting the room is a bit tricky, but once you figure it out the room lighting is great.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

mamizu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great spacious room.. cant enjoy the pool coz its raining
Stayed 3 nights in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Decent Place

normal room is ok. quarantine room has lots of ants which come when they smell food on table.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Ernie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

AIZAT HILMI ZAMZAM

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Mohd Diqi

Liked: Cleanliness, staff & service, property conditions & facilities
classic!!
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Roselind

Liked: Staff & service
Room is big but old. Toilet needs renovation as it look old, dirty and mold were everywhere. However, the plus point was the Front Desk staff. They were friendly and helpful, especially Hanis and her team who’s worked on 21/10/24 evening.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Shabnam

Liked: Cleanliness, staff & service, amenities
Renovations needed for this beautiful hotel. Remove old smelly carpet, painting hallways and needs new mattress. Need glass cleaning from outside. Other than that it is a beautiful place to stay.
Stayed 1 night in Dec 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Staffs are friendly and helpful and the hotel build is grand lavish. Point to the management, I stayed in 11th storey. there are birds nested on the ceiling around lift compound, and strong stench of pigeon manure detected. Despite I am there just for minutes waiting for lift to come, but this really turn me off. Mall beside hotel are under renovation and most shops are closed. I saw local family coming out from building with chips and grocery but I can't find supermarket inside. This made the hotel dull as I do not have much place to go (gym also under renovation)
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Chee

Disliked: Cleanliness, property conditions & facilities

A glimpse into the past

This is an old-fashioned grand hotel which unfortunately has been allowed to go into a decline. The decorative condition is appalling in places, eg paper peeling off one wall in our room and water leak damage in the corridor ceiling. If this kind of thing was repaired immediately, the hotel could be so much better. Breakfast had a huge variety of food, although not all was good quality. Car parking when we arrived was chaotic as there was a truck blocking direct access to the car park. Nevertheless it was all tolerable for the cheap rate we paid.
Stayed 1 night in Feb 2024

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