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Grand Ion Delemen Hotel

5.0 star property

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Photo gallery for Grand Ion Delemen Hotel

Garden
Suite, 1 Bedroom | Living room | 42-inch LCD TV with satellite channels, TV
Restaurant
Indoor pool
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Jalan Ion Delemen 1, Genting Highlands, 69000
  • Place, First World Plaza
    ‪4 min drive‬
  • Place, SkyAvenue
    ‪4 min drive‬
  • Place, Skytropolis Indoor Theme Park
    ‪4 min drive‬
  • Airport, Subang (SZB-Sultan Abdul Aziz Shah)
    ‪78 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living room | 42-inch LCD TV with satellite channels, TV

Suite, 1 Bedroom

  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area | 42-inch LCD TV with satellite channels, TV

Suite, 2 Bedrooms

  • 94 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 3 Bedrooms

Suite, 3 Bedrooms | Living area | 42-inch LCD TV with satellite channels, TV

Suite, 3 Bedrooms

  • 126 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Double Room

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Double Room

Premier Double Room | In-room safe, desk, blackout curtains, iron/ironing board

Premier Double Room

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area | 42-inch LCD TV with satellite channels, TV

Apartment, 2 Bedrooms

  • 62 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Suite

Family Suite | Living area | 42-inch LCD TV with satellite channels, TV

Family Suite

  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bunk Bed
  • Free Wi-Fi

View all photos for Suite

Suite | Living area | 42-inch LCD TV with satellite channels, TV

Suite

  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite

7.0 out of 10
Good
(2 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premier Twin Room

Premier Twin Room | In-room safe, desk, blackout curtains, iron/ironing board

Premier Twin Room

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Penthouse

Penthouse | Living area | 42-inch LCD TV with satellite channels, TV

Penthouse

  • 3 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Single Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Premier Studio Twin

A hotel room with two beds, a desk, a chair, and a view of the city.

Premier Studio Twin

  • Sleeps 2
  • Free Wi-Fi

View all photos for Premier Studio Queen

Coffee/tea maker, electric kettle

Premier Studio Queen

  • Sleeps 2
  • Free Wi-Fi

View all photos for Premier Family Room

A hotel room with a bed, bedside tables, a desk, and a chair.

Premier Family Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

Grand Ion Delemen Hotel

An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business centre and conference space.
Grand Ion Delemen Hotel offers 611 air-conditioned accommodations with a safe and complimentary bottles of water. 42-inch LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Genting Highlands hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the overall property condition at Grand Ion Delemen Hotel. During your stay, you'll be close to First World Plaza. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi
  • Options for a bite to eat include a coffee shop and a restaurant
  • To-go breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a playground and zip-lining
  • 10 minutes by car from Arena of Stars and 11 minutes from SkyAvenue
Grand Ion Delemen Hotel offers its guests a kids' pool, an indoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. Business amenities include a business centre and 10 meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 4896 square feet (455 square metres) and includes conference space. An arcade/games room, tour/ticket assistance, and a garden are also featured at the luxury Grand Ion Delemen Hotel.

This 5-star Genting Highlands hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 10:30 AM.
Grand Ion Delemen Hotel has a restaurant on site.
Kembali Kitchen – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Open daily.
Fairy Tales – This café serves dinner and light fare. Reservations are required. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; MYR 70 for adults and MYR 35 for children
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Fairy Tales
  • Kembali Kitchen

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Playground
  • Rock climbing
  • Ziplining

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 4,896 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Ion Delemen Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200 per accommodation, per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately MYR 70 for adults and from MYR 35 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Ion Delemen Hotel Genting Highlands
Grand Ion Delemen Genting Highlands
Grand Ion Delemen
Ion lemen Genting Highlands
Grand Ion Delemen Hotel Hotel
Grand Ion Delemen Hotel Genting Highlands
Grand Ion Delemen Hotel Hotel Genting Highlands

Grand Ion Delemen Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 151 out of 529 reviews
Rating 8 - Good. 172 out of 529 reviews
Rating 6 - Okay. 88 out of 529 reviews
Rating 4 - Poor. 61 out of 529 reviews
Rating 2 - Terrible. 57 out of 529 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

lily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is very clean and nice to stay
Stayed 2 nights in Dec 2024
Verified

2/10 Terrible

Patrick

Disliked: Cleanliness, staff & service, amenities
Room in poor condition. No WiFi. Dirty. Limited towel availability. No hand towels Amenities either broken or not working. Staff 3 times promised to fix WiFi. Nothing happened
Stayed 3 nights in Feb 2026
Verified

2/10 Terrible

Mateus

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a single bed, given a twin instead. Asked for a changed and even were asked to contact expedia, but didn’t give any compensation anyway. Towels have black spots, window seal were broken, bathroom smelt like smoking, complicated maze to go to room & reception.
Getting into reception/parking
Towel hand dirty
Shower gel broken/empty
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Nice view but need to buck up on overall cleanliness and service.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

ian

Liked: Staff & service, room comfort
Disliked: Cleanliness

Would go back

The hotel needs overall, my friends room head board was dirty and really needed clean , but hotel was brilliant
Stayed 1 night in May 2025
Verified

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Been staying here every times i come Genting. Is a comfortable hotel room stay n hope as time passes, there will have more 24hr food or late night bar around will be good
Stayed 3 nights in Nov 2022
Verified

2/10 Terrible

JITEN

Property is run down and
Stayed 2 nights in Jul 2025
Verified

8/10 Good

MD HABIBUR

Need more cleaning
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Lesley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay anywhere else

Hotel photos are not accurate, must be from when it was new. Whole place is dirty. Beds were hard as rocks and my sheets had stains on them. No shampoo, conditioner or shower gel. You have to pay to use anything in the room (soap, toothpaste etc). Shuttle bus usually booked out. Would not recommend nor stay again.
Stayed 3 nights in Sep 2025
Verified

2/10 Terrible

Dheeraj

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible hotel

what a terrible hotel it was- so low on cleanliness and hygiene, staff was terrible and rooms were so dirty
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool kitchen food are excellent, my room is spacious and luxury. Sure I will be back
Stayed 1 night in Oct 2023
Verified

8/10 Good

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it was good.
Stayed 1 night in Apr 2023
Verified

2/10 Terrible

Aik Hong

Disliked: Cleanliness, staff & service, property conditions & facilities
The room very sm
Stayed 2 nights in Jan 2023
Verified

6/10 Okay

Xiaochuan

Disliked: Amenities, property conditions & facilities
Ok but not good location
Verified

4/10 Poor

Tran

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property need remodel and room is running down and smell badly.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'm a returning custer because I like the atmosphere of the environment away from the crowded First World.
Stayed 2 nights in Jun 2022
Verified

4/10 Poor

Michael Alfred

Liked: Staff & service
Disliked: Cleanliness
The room stinks every time I stay here
Stayed 1 night in Aug 2022
Verified

4/10 Poor

Chong

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Unpleasant stay
Stayed 1 night in Dec 2022
Verified

6/10 Okay

TECK MIN

Liked: Staff & service
Disliked: Cleanliness
we are staying The Yanné, Onsen Hotel 9th floor, building corridor very dusty and room full with dust smell, it make us and kid uncomfortable
Stayed 2 nights in Dec 2022
Verified

2/10 Terrible

chaw chuen

Disliked: Cleanliness, amenities, property conditions & facilities
Room is not clean Whole bathroom gets wet after a shower even with shower door is closed Walk to parking lot is smelly Staff is unprofessional in explaining details about parking. Had to pay out of pocket in the end due to unclear communication. They purposely hide info about parking validation after leaving the hotel. They didn't show me this info before I park. This is claerly diceiting the customer. I had 2 rooms booked. I specifically requested for 2 rooms on the same floor. They gave me 1 room and said keys for both rooms are in the packet. After i enter my 1st room I only realize they only give me key to 1 room. I had to go back down to the lobby to get the other key. And end up the second room is 16 floors away from the 1st. And this is not a hotel. This is a service apartment. This is clearly false advertising.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Yong Leng

Liked: Cleanliness, staff & service, amenities
is ok
Stayed 2 nights in Oct 2022
Verified

4/10 Poor

Ming En

Disliked: Cleanliness, property conditions & facilities, room comfort

Worst stay ever.

The hotel lobby was located far away from main entrance. When we entered the room, there's a stench and we found hair and mould in the room. Will not stay again. The only saving grace was that there's a nice burger thatbwas sold just outisde the hotel.
Stayed 2 nights in Dec 2024
Verified

6/10 Okay

Travis

Disliked: Staff & service
Not the greatest, not the worst. A bit pricey for what it is. Room booked for 4 people, could not get more than 3 towels, due to “hotel policy”.
Stayed 3 nights in Jul 2024
Verified

2/10 Terrible

mukilan

Disliked: Cleanliness, staff & service, property conditions & facilities
Heater not working, WiFi not working, soaps not available , total waste of money
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Mohammed Rizwanul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located at the top of Genting Highlands. There are some convenient shops at the ground floor if you crave late-night snacks. We stayed on tower 3. Microwave stopped working and in no time, they replaced it as soon as we reported. There are some construction happening closeby, which can be noisy at times, we were so tired that it didn't even bother us at all.
Stayed 3 nights in Apr 2024