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Pullman Kuching

4.5 star property

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Photo gallery for Pullman Kuching

A nighttime pool area with lounge chairs and umbrellas, surrounded by palm trees and a gazebo.
A modern hotel entrance with a glass facade, a car parked outside, and a tall building in the background.
Sauna, hot tub, steam room, body treatments, hot stone massages, facials
A spacious lobby with a central seating area, multiple floors, and a staircase.
A modern living room with a large window, a television, and a red sculpture.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Interhill Place, No. 1A, Jalan Mathies, Kuching, Sarawak, 93100
  • Place, Hills Shopping Mall
    ‪1 min walk‬
  • Place, Tun Jugah Shopping Center
    ‪3 min walk‬
  • Place, Kuching Waterfront
    ‪10 min walk‬

Room options

View all photos for Premium Room, 2 Single Beds, River View (Deluxe)

A modern room with a bed, a sofa, a small table, and a chair.

Premium Room, 2 Single Beds, River View (Deluxe)

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds

A modern room with a bed, a sofa, a small table, and a chair.

Family Room, Multiple Beds

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Club lounge access, River View (Deluxe Executive)

A modern room with a bed, a sofa, a small table, and a chair.

Premium Room, 1 King Bed, Club lounge access, River View (Deluxe Executive)

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed, Club lounge access

Executive Suite, 1 King Bed, Club lounge access | Minibar, in-room safe, desk, iron/ironing board

Executive Suite, 1 King Bed, Club lounge access

  • City view
  • 76 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Single Beds, Club lounge access, River View (Deluxe)

A modern room with a bed, a sofa, a small table, and a chair.

Premium Room, 2 Single Beds, Club lounge access, River View (Deluxe)

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds, Club lounge access, City View (Executive)

A modern room with a bed, a sofa, a small table, and a chair.

Deluxe Room, 2 Single Beds, Club lounge access, City View (Executive)

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Club lounge access, City View (Executive)

A modern room with a bed, a sofa, a small table, and a chair.

Deluxe Room, 1 King Bed, Club lounge access, City View (Executive)

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds, Club lounge access (Executive)

A modern room with a bed, a sofa, a small table, and a chair.

Family Room, Multiple Beds, Club lounge access (Executive)

  • Sleeps 4
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, River View (Deluxe)

A modern room with a bed, a sofa, a small table, and a chair.

Premium Room, 1 King Bed, River View (Deluxe)

8.6 out of 10
Excellent
(9 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, City View

A modern room with a bed, a sofa, a small table, and a chair.

Deluxe Room, 1 King Bed, City View

8.0 out of 10
Very good
(15 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds, City View

A modern room with a bed, a sofa, a small table, and a chair.

Deluxe Room, 2 Single Beds, City View

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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4.5 out of 5, Wonderful, 624 reviews
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About this property

Pullman Kuching

This hotel features 2 restaurants, a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a poolside bar are on-site. Housekeeping is available on request.
Pullman Kuching offers 389 air-conditioned accommodations with minibars and a safe. Televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with in-room jetted baths, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Guests can pamper themselves with a trip to the on-site spa, which has 7 treatment rooms. Services include hot stone massages, facials and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including reflexology.
Our customers tell us that they can't get enough of the helpful staff at Pullman Kuching. During your stay, you're just a quick walk from Hills Shopping Mall. Enjoy features like free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to hot stone massages, facials or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute walk from Riverside Shopping Complex and 4 minutes on foot from Tun Jugah Shopping Center
  • Airport drop-off shuttle service available for a fee
Pullman Kuching offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A children's pool, a hot tub, and a sauna are also featured at the luxury Pullman Kuching. A shuttle from the hotel to the airport (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Kuching hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Puzzle – This restaurant serves breakfast, lunch and dinner.
Nu Er Hong – This restaurant serves lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 73.44 for adults and MYR 37.80 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Nu Er Hong
  • Puzzle

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Reflexology
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 23 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pullman Kuching

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 108.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 73.44 for adults and from MYR 37.8 for children
  • Airport shuttle fee: MYR 194.40 per vehicle (maximum occupancy 5)
  • Rollaway bed fee: MYR 108.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Pullman Kuching offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Kuching Pullman
Pullman Hotel Kuching
Pullman Kuching
Pullman Kuching Hotel Kuching
Pullman Kuching Sarawak
Pullman Kuching Hotel
Pullman Kuching Sarawak
Pullman Kuching Hotel
Pullman Kuching Kuching
Pullman Kuching Hotel Kuching

Pullman Kuching Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 362 out of 1000 reviews
Rating 8 - Good. 385 out of 1000 reviews
Rating 6 - Okay. 155 out of 1000 reviews
Rating 4 - Poor. 71 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

HOCHAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
매우 만족합니다.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kimarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The professionalism of the staff aligned with the quality of the property and delicious room service menu choices; top-notch! There was some construction going on that we only barely heard once for about 10 minutes. Bonus: my family of three where two of us have wheelchair needs, we found the food court, spa services and convenience store on the property to be very comfortable and convenient. We plan to visit frequently just to order take out from their devine chef and his signature cheese and fries!
My salad was so delicious; I’ll be back for more!
This deep fried shrimp appetizer was sooooo good! I’m definitely coming back for that!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice environment, excellent breakfast buffet clean room, and excellent staffs service . Friendly and helpful. Will definitely come back again.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Jim

Liked: Cleanliness
Disliked: Property conditions & facilities
Yes, but they charged MR$200 deposit at check in. Still waiting for a refund after check out.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Masahiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
今回のホテルが工事中で至る所が工事👷一階のエレベーターフロアまで工事中　毎回　2Fで乗り降り　階段で2Fに行くのが　少し辛い
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Kok Ken

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Dec 2025
Verified

8/10 Good

Betty

Liked: Cleanliness, staff & service
Property under renovation. Limited access to facilities like swimming pool
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Masayuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルでレシートを発行してもらえなかったので、星4つです。
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Hon Kong

Some rooms no hot water
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Shui Li

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient Location.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Dean

Liked: Cleanliness, staff & service
Disliked: Amenities
Renovations were underway so the hotel was doing their best to stay functional. The staff were fantastic but the smell of building dust every morning as you left your room got a bit too much after a few days, even though we were on the 19th floor. I would return but only once the hotel was back to normal as the renovations made the hotel more like a prison where they confine you to your room rather than a social hotel.
Stayed 8 nights in Jul 2025
Verified

6/10 Okay

MASAMI

Liked: Staff & service
Disliked: Property conditions & facilities
大掛かりなかいそう工事中だった。
Stayed 2 nights in Aug 2025
Verified

8/10 Good

TATSURO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
バスタブが広くて嬉しい
Stayed 5 nights in Jul 2025
Verified

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Nice big room. Closed to Downtown. They are in renovation until end of August 2025, so no pool neither gym.
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Jenny

Liked: Staff & service

Good location.

The hotel is in a good location. It has multiple shops and eternity in the same building. However its in a middle of renovation. The pool and gym was not open. It did not mention on the advertisement.
Stayed 5 nights in Apr 2025
Verified

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Undergoing Renovations

The hotel was undergoing extensive renovations when I stayed. The reception was tricky to locate first time as you have to go via a shopping centre, but there are staff that get you to the right place at every point. The pool, restaurant and gym were closed, but they have alternative sites which are not particularly convenient. I was surprised that there was no choice of wines on the menu, it was just red or white and the white was not good, especially as it was served warm! This is not uncommon in Malaysia, but I expected more from the Pullman. My main issue was communication. I had tried to contact the hotel via the app, then via the website email address, on several occasions with no response. I commented on this and was given an upgrade, but this did not resolve the problem. I even tried going via accor hotels, so I would not stay again as it was impossible to contact the hotel by email prior to my stay. This is not a problem I have ever had before. On the positive side, the breakfast was amazing.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Makoto

Liked: Cleanliness, staff & service, property conditions & facilities
2泊しましたが、バスタブありでとても広いお部屋で快適に過ごせました。 現在ロビーは改装中のため、ピックアップのところは手狭ですが、一時的なものかと。 ホテルの下がショッピングモールになっていますが10時ごろには閉まります。 コンビニやマックは歩いて5分強のところにあるので、夜お腹が減った時は少し散歩をしながら行くのが良いでしょう。 治安は良さそうな感じで、またいきたいです。
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Damian

Liked: Cleanliness, staff & service, property conditions & facilities
Had 2 glasses of wine in the restaurant which were the smallest measures I have ever seen. Very poor in this regard.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Welcoming

My “go to” Hotel in Kuching. Very comfortable 5 night stay. Really lovely staff, excellent breakfast choices and spacious accommodation.
Stayed 5 nights in Apr 2025
Verified

6/10 Okay

Mihir

Liked: Staff & service
Disliked: Property conditions & facilities
Absolute state of disrepair. They’re refurbishing but I can’t believe they allowed to get to such a state.
Stayed 1 night in Apr 2025
Verified

4/10 Poor

Robert

Liked: Cleanliness, staff & service
Es wird bis August 2025 renoviert. Also den ganzen Tag Baulärm. Eine Zumutung!!
Stayed 14 nights in Apr 2025
Verified

10/10 Excellent

KIA LIH

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Chung

Disliked: Property conditions & facilities

Noise

They are doing renovations. Morning is very noisy!
Stayed 2 nights in Apr 2025
Verified

2/10 Terrible

Vivian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The housekeeping was terrible. The room was more dirty after they cleaned it!! Left a glass cup with brown liquid & tissue in it that was not our's in the room.When we complained to the front desk, they did not understand english. After cleaning, they did not give us towels and missing toilet paper. We will NOT stay at Pullman Kuching again.
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very friendly and professional, ensuring your safety. The hotel is centrally located making it easy to walk to nearby shops and attractions. The Pullman is currently under renovation, which it sorely needs as its age is showing in the west and year of its rooms. Once the renovations are done, the hotel will be more pleasant.
Stayed 5 nights in Mar 2025