Along with concierge services, this smoke-free hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk and a front desk safe are on-site. Housekeeping is available on request.
Tokyu Stay Kyoto Sakaiza Shijo-Kawaramachi offers 54 accommodations with all-in-one washer/dryers and a safe. Accommodation at this 3.5-star hotel has kitchenettes with stovetops and microwaves. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and toilets with an electronic bidet.
This Kyoto hotel provides complimentary wired and wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include a hairdryer and free toiletries. An iron/ironing board and change of towels can be requested. Housekeeping is provided on request.
Our customers tell us that they can't get enough of the helpful staff at Tokyu Stay Kyoto Sakaiza Shijo-Kawaramachi. During your stay, you're just a quick walk from Kawaramachi Street. Enjoy features like free WiFi in public areas, plus dry cleaning service and concierge services.
Free WiFi
Services include dry cleaning/laundry, a concierge and luggage storage
Guests have great things to say about the helpful staff and the location
Steps from Nishiki Market and 3 minutes on foot from Kawaramachi Street
As a guest of Tokyu Stay Kyoto Sakaiza Shijo-Kawaramachi, you'll find a terrace, concierge services, and laundry facilities. WiFi is free in public spaces. Tokyu Stay Kyoto Sakaiza Shijo-Kawaramachi also features dry cleaning/laundry services, a front desk safe, and a lift.
This 3.5-star Kyoto hotel is smoke free.
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Family friendly
All-in-one washing machine/dryer
In-room kitchenette
In-room microwave
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Guidebooks
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping on request
Outdoors
On the boardwalk/promenade
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchairs on site
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bidet
Deep soaking bathtub
Free toiletries
Hair dryer
Shampoo
Shower/bathtub combination
Slippers
Toilet paper
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Electric kettle
Hob
Kitchenette
Microwave
Restaurant dining guides
More
Air conditioning (climate-controlled)
All-in-one washer/dryer
Electrical adapters
Heating (climate-controlled)
Iron/ironing board on request
Laptop workspace
Laundry detergent
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Cots (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We've listed all charges provided to us by the property.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Very convenient location, friendly staff
Clean room
Akiko
Stayed 1 night in Dec 2025
10/10 Excellent
Samantha
Travelled with family, Travelled with group
2 Jan 2026
Liked: Cleanliness, staff & service, amenities
The staff was great! It was nice that they offered different types of housekeeping by! We just needed new towels and they had an easy magnet option that you put outside your door. The showers were nice! Location was fantastic!
Our room included a washer/dryer unit with detergent provided. The unit was quiet and worked well.
JOHN
Stayed 3 nights in Dec 2025
8/10 Good
Sandra Sien Ting
Travelled with family
23 Dec 2025
Liked: Cleanliness, staff & service, amenities
The hotel was located in a very convenient area with lots of transit, shopping and restaurants close by. The lobby was beautiful and we loved the drinks station. The donut shop under the hotel was very good and we bought breakfast there on multiple days.
The room was a bit small, but likely standard for an Asian country. The in-room laundry was very convenient.
Sandra Sien Ting
Stayed 4 nights in Dec 2025
10/10 Excellent
Herbert
Travelled with family, Travelled with family and small children, Travelled with partner
Hotel is locate right at the heart of the shopping area, super convenient. Most surprising feature of the room is the washing machine with cloth dryer, it is definitely a A+ for traveler even for a day or two. The staff here is excellent, friendly, kind and offer a lot of help in every aspect. The hotel lobby is small but provide an environment for relaxing and a drink ( it has a choice of soft drinks, wine and sake, most importantly free of charge). This make me and my family a very happy stay in Kyoto.
Our room was very spacious and totally quiet. The area was busy but perfectly situated for transport, shopping and dining whilst being in the heart of the city and yet only half an hours walk from most of the numerous major attractions. The staff were helpful and friendly and the free coffee etc was very welcome. We’d definitely return should we have the opportunity.
The rooms are really comfortable, the location's great -- you have the market and the subway steps away and can easily walk to Gion.
The staff are wonderful, they go above and beyond and the hotel offers amenities from toothbrushes and combs to free coffee, soft drinks, and complementary sake and wine.
Would stay there again.
Every aspect of our stay was excellent. Location, staff, lobby, amenities, room size and comfort, cleanliness and quiet. The only thing that could be improved on would be the addition of a recycle bin in the room. We tried our best to keep items separated though! Also the walls could use a little touch up - previous guests seem to not be very careful when using the kettle (running the spout along the wall) and sliding or banging suitcases against the walls. Little picky things! I would 100% recommend this hotel and would 100% stay here again. It was fabulous!
We had a wonderful experience at this hotel. The location is perfect, making it easy to explore the area. The staff were exceptionally kind and helpful throughout our stay, which really enhanced our experience.
The room was impressively spacious, especially by Japanese hotel standards, and was kept impeccably clean. A standout feature was the in-room washer/dryer, which we used multiple times during our stay and found incredibly convenient.
Overall, we loved our stay and would definitely recommend this hotel to anyone visiting the area.
We loved that the hotel was off the Shinkyogoku street where there was lots of shopping and dining, yet the hotel was quite beautiful and peaceful. Our room was clean and spacious and we made good use of washer/dryer to replenish for rest of our trip. Great place to stay in Kyoto!