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Aloft Liverpool

4.0 star property

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Photo gallery for Aloft Liverpool

Exterior
Daily full breakfast for a fee
Meeting facility
Lobby
Premium bedding, in-room safe, desk, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Gym
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
No. 1 North John Street, Liverpool, England, L2 5QW
  • Place, Cavern Club
    ‪2 min walk‬
  • Place, Liverpool ONE
    ‪3 min walk‬
  • Place, Royal Albert Dock
    ‪10 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪24 min drive‬

Room options

View all photos for aloft, Room, 1 King Bed

aloft, Room, 1 King Bed | Premium bedding, in-room safe, desk, iron/ironing board

aloft, Room, 1 King Bed

8.6 out of 10
Excellent
(52 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Twin Room, 2 Single Beds

Premium bedding, in-room safe, desk, iron/ironing board

aloft, Twin Room, 2 Single Beds

9.6 out of 10
Exceptional
(17 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Single Beds

Premium bedding, in-room safe, desk, iron/ironing board

Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

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About this property

Aloft Liverpool

Hotel with bars, 4-minute walk to Liverpool ONE
This smoke-free hotel features a restaurant, 3 bars/lounges and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business centre and coffee/tea in a common area. Housekeeping is available on request.
Aloft Liverpool offers 116 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 42-inch flat-screen televisions come with digital channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hairdryers and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Aloft Liverpool. During your stay, you're just a quick walk from Liverpool ONE. Free WiFi in public areas, 3 bars and a restaurant are available.
  • Free WiFi
  • Enjoy American cuisine while dining at W XYZ bar
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute walk from Liverpool ONE and 8 minutes on foot from Liverpool Pier Head Ferry Terminal
There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. A 24-hour business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2013 square feet (187 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Aloft Liverpool.

This 4-star Liverpool hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 11:00 AM and at the weekend from 8:00 AM to 11:00 AM.
W XYZ bar – This bar specialises in American cuisine.
NYL – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (GBP 16 per day); discounts available

Food and drink

  • Full breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 10 to 13.95 per person
  • 3 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • NYL
  • W XYZ bar

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,013 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1896
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between 21 December and 10 January.
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per accommodation, per night
  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 10.00 to 13.95 per person
  • Nearby parking fee: GBP 16.00 per day (4265 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aloft Liverpool October 29 2014
Aloft October 29 2014
Aloft October 29 2014 Hotel
Aloft October 29 2014 Hotel Liverpool
Aloft Liverpool Hotel Starwood
Liverpool Aloft Liverpool Hotel by Marriott Hotel
Aloft Liverpool October 29 2014
Aloft Liverpool Hotel Marriott
Hotel Aloft Liverpool Hotel by Marriott Liverpool
Hotel Aloft Liverpool Hotel by Marriott
Aloft Liverpool Hotel by Marriott Liverpool
Aloft Liverpool Hotel by Starwood
Aloft Liverpool Marriott
Aloft Hotel Marriott
Aloft Marriott

Reviews

Aloft Liverpool Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 559 out of 1009 reviews
Rating 8 - Good. 303 out of 1009 reviews
Rating 6 - Okay. 83 out of 1009 reviews
Rating 4 - Poor. 28 out of 1009 reviews
Rating 2 - Terrible. 36 out of 1009 reviews

Reviews

8/10 Good

charles

Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to everything you want to see
Stayed 2 nights in Aug 2025

2/10 Terrible

Simon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were incredibly disappointed by our stay at aloft. Firstly it is an incredibly dirty hotel, there is constantly rubbish in the halls left by guests which wasn't collected once during our 2 night stay! This included dirty plates, rubbish, beer glasses and bottles and more! It is an incredibly noisy hotel with terrible flooring that creaks non stop, doors slamming at all hours, terrible acoustics so you can hear other guests and street noise. Further other guests kept dumping bottles and glasses in front of random doors so whenever you leave your room you have drinks left there which weren't collected for 24hours. The room cleaning was only half done with towels left on the floor and new ones added, dirty pillow cases with old makeup stains and the bins not emptied. The bed and pillows were horrific! You could feel the springs and the mattress was lumpy. I would love to say the staff we great but honestly we were really disappointed. At check in we were told if we book breakfast we will pay the discount rate which we did and then at check out they charged us the daily rate and said they couldn't change it as they didn't enter it. This just made the experience that much worse. I can't recommend this hotel and would absolutely avoid it if you want a comfortable stay in Liverpool.
Stayed 2 nights in Aug 2025

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Tim

Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Asif

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with fantastic rooms, spacious extremely comfortable beds.
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Stayed 2 nights in Aug 2025

6/10 Okay

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service
Our stay at the Aloft was fine. Nothing special, not bad though. They did not respond to my request for interconnecting rooms and it was not made clear where we would park.
Stayed 1 night in Aug 2025

6/10 Okay

cathryn

Liked: Room comfort
Disliked: Cleanliness

Shame about the bedding being dirty

The room was good with a comfy bed and pillows and a large shower. We would have given the hotel a good review but for the fact when we went to bed and pulled the cover back there was a huge blood stain on the sheet directly by my pillow. We turned the sheet over and down to the end and didn’t bother asking for a change, (which we were told would have been done)as it was so late at night. We couldn’t believe anyone would have made that bed and thought it was ok to leave the sheet on like that. It had obviously been washed but left stained and needed throwing. It really spoilt our stay. Other than that the hotel has a good location, breakfast was ok as well, not the best but decent. I wouldn’t stay again as the bedding issue put us off.
Stayed 1 night in Aug 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Desiree

Stayed 1 night in Aug 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good city 'centre' hotel.

A pleasant enough stay, room needed a bit of maintenance but nothing drastic. Good location by no onsite parking. Parking is about 500m away in an NCP car Park on Vernon St and hotel has a lower 24hr price arranged with them.
Stayed 1 night in Aug 2025

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Good place to stay, no real shock factor though

Good place to stay, kingsized rooms are nice, pillows aren’t amazing. General room amenities are good but only a few channels worked on the satellite TV. Having a climate controlled room was lovely though. In instances I felt overlooked by the staff during check in and check out as if I wasn’t “their typical clientele”
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lovely hotel in a beautiful old building which has been converted into the hotel but kept all the amazing features of the old architecture. Our room was lovely and clean. Bed and pillows very comfy. Breakfast buffet was good with choices of hot English breakfast or cold continental and a choice of pastries too. Short walk to either the river or into the lively area of Matthew St where there are lots of bars with live music. A great hotel. Would stay again if we visit Liverpool again.
The exterior of the building
Beautiful old stained glass
Brief history of the building
Looking down from the 5th floor to the ground floor
Stayed 1 night in Jul 2025

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Excellent clean and tidy
Stayed 2 nights in Jul 2025

10/10 Excellent

Rosa

Stayed 1 night in Jul 2025

10/10 Excellent

theresa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a great place room big beds super comfy no complaints. Staff soo helpful & friendly . Will stay again
Stayed 2 nights in Jul 2025

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with great staff! Our bathroom door wouldn’t close so they got us a new room that was even larger and more spacious. Location is awesome close to everything, Albert Docks, restaurants and pubs! Loved our quick stay in Liverpool!!!
Stayed 1 night in Jul 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, amenities
It was a nice property, the staff felt a bit indifferent at check in. Parking was a bit of an effort, the room was nice but no telephone in the room. We needed an extra towel and more tissue and had to go down to the lobby to request it. They were prompt at getting these items, but it was inconvenient.
Stayed 1 night in Jun 2025

10/10 Excellent

Karla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó
Stayed 1 night in Jun 2025

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place so convenient and in a nice area. Staff on hotel where very helpful and friendly.
Stayed 2 nights in Jun 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

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