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Novotel Liverpool Centre

4.0 star property

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Photo gallery for Novotel Liverpool Centre

Daily English breakfast (GBP 18 per person)
Property video
Reception
Indoor pool
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar

Explore the area

View in a map
40 Hanover Street, Liverpool, England, L1 4LN
  • Place, Liverpool ONE
    ‪1 min walk‬
  • Place, Cavern Club
    ‪6 min walk‬
  • Place, Royal Albert Dock
    ‪7 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪23 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Executive Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | 1 bedroom, minibar, in-room safe, desk

Superior Room, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(47 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room (1 King Bed and 1 Double Sofa bed)

1 bedroom, minibar, in-room safe, desk

Executive Room (1 King Bed and 1 Double Sofa bed)

7.0 out of 10
Good
(4 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed with Single Sofa Bed

1 bedroom, minibar, in-room safe, desk

Executive Room, 1 King Bed with Single Sofa Bed

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | 1 bedroom, minibar, in-room safe, desk

Superior Room, 2 Single Beds

9.0 out of 10
Wonderful
(15 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 Queen Bed

9.0 out of 10
Wonderful
(32 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Novotel Liverpool Centre

Hotel with a sauna, steps from Liverpool ONE
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Housekeeping is available on request.
Novotel Liverpool Centre offers 209 accommodations with minibars and a safe. LCD televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Liverpool hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Novotel Liverpool Centre. During your stay, you're just a quick walk from Liverpool ONE. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy international cuisine while dining at Ropewalks Bar and Kitchen
  • English breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the central location and the clean guestrooms
  • Steps from Liverpool ONE and 8 minutes on foot from Royal Albert Dock
  • Dogs welcome for a fee (restrictions apply)
Novotel Liverpool Centre offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre, 8 meeting rooms, and coworking spaces are available. The business-friendly Novotel Liverpool Centre also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities.

This 4-star Liverpool hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Ropewalks Bar and Kitchen – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Reservations are required.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking for GBP 24 per day; reservations required; discounts available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ropewalks Bar and Kitchen

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 8 meeting rooms
  • Business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 11 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night, plus a deposit of GBP 10.00 per night
  • Only dogs are allowed
  • Weight limit: 22 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night
  • A damage deposit of GBP 75 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 18 per person
  • Nearby parking fee: GBP 24 per day (328 ft away)
  • Pet deposit: GBP 10.00 per night
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Liverpool Centre
Novotel Liverpool Centre
Novotel Liverpool Centre Hotel
Novotel Liverpool Hotel
Novotel Liverpool Centre Hotel
Novotel Liverpool Centre Liverpool
Novotel Liverpool Centre Hotel Liverpool

Novotel Liverpool Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 504 out of 1017 reviews
Rating 8 - Good. 334 out of 1017 reviews
Rating 6 - Okay. 114 out of 1017 reviews
Rating 4 - Poor. 39 out of 1017 reviews
Rating 2 - Terrible. 26 out of 1017 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Raniya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The noise of bin being taken away early morning. Couldn't get back to sleep. That was the only issue.
Stayed 1 night in Aug 2025

8/10 Good

Ellie

Stayed 3 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
It’s conveniently close to everywhere to want to go. The staff are extremely helpful and professional !!! I’ve stayed here many times and I’ll be back.
Stayed 4 nights in Aug 2025

2/10 Terrible

Mohammed

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Stayed one night at Novotel Liverpool with my wife and three kids. Minibar completely empty, not even basic drinking water provided. Called room service in the early hours asking for water and was told: “It’ll cost £5 to bring it up, or you can come down and get it yourself from the bar.” Absolutely disgraceful customer service. For a so-called 4-star hotel, this is unacceptable. Avoid at all costs
Stayed 1 night in Aug 2025

4/10 Poor

Chris

Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Stayed 1 night in Aug 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and great location
Stayed 3 nights in Aug 2025

8/10 Good

Alexandros

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were very good- staff very friendly and accommodating - excellent location - the area is a bit noisy overnight so if you are planning on catching up with sleep probably not ideal
Stayed 2 nights in Aug 2025

8/10 Good

Thi Doan Trang

Stayed 1 night in Aug 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Michelle

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Amar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff throughout. Great location. Only problem was checking in took too long even when checking in online beforehand.
Stayed 2 nights in Aug 2025

6/10 Okay

Susan

Disliked: Cleanliness
Good location, bedroom clean. Public areas need a good clean. Breakfast not topped up enough. Outside entrance needs good clean,
Stayed 3 nights in Aug 2025

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Valerie

Travelled with partner
Liked: Amenities
Hair dryer faulty but reception supplied replacement very quickly
Stayed 1 night in Aug 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best location Liverpool !

Perfect location
Stayed 1 night in Aug 2025

2/10 Terrible

Megan

Disliked: Cleanliness, property conditions & facilities
These rooms are so old that there is mold all over the bathrooms. The sinks and shower don’t drain due to obvious hair blockages. The carpet is dirty and grimy. The staff were friendly but the accommodation was truly just gross.
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Stayed 2 nights in Aug 2025

8/10 Good

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stag Weekend

A very smart hotel really close to everything we wanted. The room was clean and tidy. The shower leaked water on the bathroom floor but was only a minor issue. I only had one electric socket by the bed so only one item could be charged. So had to unplug the hotel telephone. Way so few sockets? Apart from that the hotel was good. The reception and bar were very nice.
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

Room perfectly comfortable. Staff very helpful in returning mislaid item after departure. Breakfast needs some flavour. Would stay again.
Stayed 1 night in Aug 2025

8/10 Good

Peter, Havant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A handy hotel in the town centre. Easy to explore Liverpool. Food and drink a bit pricey though.
Stayed 3 nights in Aug 2025

8/10 Good

martin

Liked: Cleanliness, property conditions & facilities
Great location and breakfast
Stayed 1 night in Aug 2025

8/10 Good

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing break

The staff were very friendly and helpful. The room was very good with excellent shower and seperate toilet which lacked a small sink to wash hands. It was also very quiet. If we return to liverpool this hotel would definately be on our list.
Stayed 4 nights in Aug 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

July stay

This is the first time I’ve stayed at Novotel Liverpool . Its first-class rating is well-deserved, thanks to the staff, who are friendly and welcoming. The rooms are excellent, and the overall vibe of the hotel is perfect. I’ll definitely be back.
Stayed 2 nights in Jul 2025

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