Best Western Plus Executive Inn

3.0 star property

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Photo gallery for Best Western Plus Executive Inn

Reception
Exterior
Junior Suite, Multiple Beds, Non Smoking, Balcony | Premium bedding, blackout curtains, iron/ironing board
Outdoor pool
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Housekeeping
  • Gym

Explore the area

Map
18880 Gale Ave, Rowland Heights, CA, 91748
  • Puente Hills Mall
    ‪3 min drive‬
  • Brea Mall
    ‪11 min drive‬
  • California State University, Fullerton
    ‪13 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪26 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking (Freeway Side)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Junior Suite, Multiple Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 King Beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Business Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus Executive Inn

Hotel with free breakfast, in the vicinity of California State Polytechnic University, Pomona
Along with an outdoor pool, this smoke-free hotel has a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, coffee/tea in a common area and a business centre. Housekeeping is available on request.
Best Western Plus Executive Inn offers 135 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Guests can make use of the in-room fridges and microwaves.

This Rowland Heights hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 500+ Mbps (good for 6+ people or 10+ devices). Flat-screen televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 14 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Executive Inn. During your stay, you'll be close to SpeedZone Los Angeles. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and 3 meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 10 minutes by car from California State Polytechnic University, Pomona and 11 minutes from Brea Mall
Best Western Plus Executive Inn offers its guests an outdoor pool, Access to hot tub, and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and 3 meeting rooms. Free breakfast is served daily. Event space at this hotel measures 1248 square feet (116 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at Best Western Plus Executive Inn. Self parking is free. A complete renovation of Best Western Plus Executive Inn was completed in March 2023.

This 3-star Rowland Heights hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 6:30 AM to 9:30 AM.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,248 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Renovated entire property - March 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 12.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 12.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Executive Plus
Best Western Plus Executive Inn
Best Western Plus Executive Inn Rowland Heights
Best Western Plus Executive Rowland Heights
Best Western Plus Executive Hotel Rowland Heights
Rowland Heights Best Western
Best Western Rowland Heights
Plus Executive Rowland Heights
Best Western Plus Executive Inn Hotel
Best Western Plus Executive Inn Rowland Heights
Best Western Plus Executive Inn Hotel Rowland Heights

Best Western Plus Executive Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 558 out of 1001 reviews
Rating 8 - Good. 254 out of 1001 reviews
Rating 6 - Okay. 93 out of 1001 reviews
Rating 4 - Poor. 46 out of 1001 reviews
Rating 2 - Terrible. 50 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alexis

Stayed 1 night in Feb 2025

10/10 Excellent

Marivic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfied

Very clean and homey.
Stayed 1 night in Feb 2025

10/10 Excellent

Suman

Stayed 1 night in Feb 2025

8/10 Good

Sun

Liked: Cleanliness, staff & service, property conditions & facilities
It's where I needed to be.
Stayed 3 nights in Feb 2025

10/10 Excellent

Oscar's

Stayed 1 night in Feb 2025

10/10 Excellent

Jazlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the rooms were very clean
Stayed 2 nights in Feb 2025

10/10 Excellent

Jorge, la puente

Travelled with partner
Liked: Amenities
Scent in the rooms can improve
Stayed 1 night in Nov 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Coming back!

Customer service was great! The rooms were clean and loved how they even had robes and sandals for us to use. I will be coming back again with my boy toy!
Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

ROOM KEYS DONT FUNCTION PROPERLY

I stay in hotels frequently and I have never had a key experience like this one. No matter what every time I left the room the key would not work if you plan on staying here make sure you stay close to the front desk, so you can get your key renewed every time. Absolutely ridiculous. With the technology these days I simply find it astonishing that this room key system is still being used and that the management doesn’t invest in a nice key system where they actually work.
Stayed 1 night in Feb 2025

8/10 Good

Shirley

Stayed 1 night in Feb 2025

10/10 Excellent

Jun

Stayed 22 nights in Jan 2025

4/10 Poor

Rongkun

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Jaidyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Veronica

Business traveller, Travelled with family
Liked: Property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Abraham

Stayed 1 night in Jan 2025

6/10 Okay

Hsin Hsin

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were welcoming and provided clear instructions. I woke up late and got to the breakfast area at 9:30am but the worker was super sweet. She let me get what I wanted and even came out with stuff from the kitchen to offer me. She was super sweet.
Stayed 1 night in Jan 2025

10/10 Excellent

Jawad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional experience. Extremely clean rooms with nice amenities (microwave, fridge, shower gels/shampoos). Located right off the freeway near gas stations and Asian markets which were fun to explore. Overall great stay for the price!
Stayed 1 night in Jan 2025

10/10 Excellent

Javier

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
nice and clean
Stayed 1 night in Jan 2025

8/10 Good

Jenny

Stayed 7 nights in Jan 2025

8/10 Good

Carlos

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Been to other Best western plus hotels and this was the ugliest of them all. Lobby and dining areas are pretty good just rooms and sidewalks to get to rooms were dirty
Stayed 1 night in Dec 2024