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The Westin Pasadena

4.0 star property

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Photo gallery for The Westin Pasadena

Pool
Banquet hall
Courtyard
Premium bedding, down duvets, pillow-top beds, in-room safe
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
191 N Los Robles Ave, Pasadena, CA, 91101
  • Place, Pasadena City Hall
    ‪3 min walk‬
  • Place, Pasadena Convention Center
    ‪7 min walk‬
  • Place, Pasadena Playhouse
    ‪8 min walk‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪68 min drive‬

Room options

View all photos for Classic Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Classic Room, 2 Double Beds

8.4 out of 10
Very good
(91 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Classic Room, 1 King Bed

9.0 out of 10
Wonderful
(209 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(76 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Double Beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(15 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Room, 1 King Bed

8.2 out of 10
Very good
(15 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Suite, 1 King Bed with Sofa bed

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Classic Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Mobility Accessible, Transfer Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Classic Room, 1 King Bed (Mobility Accessible, Transfer Shower)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Classic Room, 2 Double Beds (Hearing Accessible)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Hearing Accessible)

Classic Room, 1 King Bed (Hearing Accessible) | Premium bedding, down duvets, pillow-top beds, in-room safe

Classic Room, 1 King Bed (Hearing Accessible)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

The Westin Pasadena

This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a poolside bar, a coffee shop/cafe and valet parking. Housekeeping is available on request.
The Westin Pasadena offers 350 accommodations with a safe and free newspapers. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Pasadena hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the comfortable beds at The Westin Pasadena. During your stay, you're just a quick walk from Pasadena City Hall. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy Californian cuisine while dining at Ventanas
  • Cooked-to-order breakfast served daily for a fee
  • Wired Internet for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • 10 minutes by foot from Pasadena Convention Center and a 5-minute drive from Rose Bowl Stadium
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A business centre, meeting rooms, and limo/town car service are available.

Public spaces have free WiFi. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly The Westin Pasadena. For a fee, parking is available.

This 4-star Pasadena hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11 AM.
Ventanas – This restaurant specialises in Californian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
The Living Room Lobby – On-site bar.
The Store – This café only serves light fare.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 11.95 per night)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Parking on site (USD 28 per night)
  • Valet parking on site (USD 28 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11 AM for a fee: USD 16 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • The Living Room Lobby
  • The Store
  • Ventanas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet
  • Lever door handles
  • Lift (153 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 16 to 20 per person
  • Fee for in-room wired Internet: USD 11.95 per night (rates may vary)
  • Self-parking fee: USD 28 per night
  • Valet parking fee: USD 28 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pasadena Westin
Westin Hotel Pasadena
Westin Pasadena
Westin Pasadena Hotel
The Westin Pasadena Hotel Pasadena
The Westin Pasadena Hotel
The Westin Pasadena Pasadena
The Westin Pasadena Hotel Pasadena

The Westin Pasadena Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1147 out of 1822 reviews
Rating 8 - Good. 314 out of 1822 reviews
Rating 6 - Okay. 165 out of 1822 reviews
Rating 4 - Poor. 110 out of 1822 reviews
Rating 2 - Terrible. 86 out of 1822 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel in an interesting area to walk around with restaurants near by. Recommended
Stayed 7 nights in Nov 2025

6/10 Okay

Gary

Liked: Staff & service, amenities
Disliked: Cleanliness
Great location and good valet parking service though not cheap at $28/per night. Cleanliness is an issue. Stained towels throughout my stay, dirty/unswept bathroom floors, broken/loose toilet seat. Two days I asked the reception desk to ensure my room gets housekeeping service while I am out for the day and it didn't get done.
Stayed 10 nights in Nov 2025

10/10 Excellent

Michelle

Stayed 1 night in Dec 2025

4/10 Poor

Melissa

Disliked: Cleanliness, staff & service
There was a cockroach in our room, so we got "upgraded" but the upgrade was a smaller room with more traffic noise. When we pointed this out the person at the front desk was rude and unhelpful. We then complained to the day staff the next day, they were much nicer, but the hotel offered us nothing to compensate for the bad experience. Really quite a let down given the cost. While the lobby of the hotel is nice, the rooms are small and no different than a motel room.
Stayed 2 nights in Nov 2025

10/10 Excellent

Yi

Liked: Cleanliness, amenities, property conditions & facilities
Room
Stayed 1 night in Nov 2025

10/10 Excellent

Jiahao

Stayed 3 nights in Nov 2025

10/10 Excellent

Kyra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay
Stayed 2 nights in Aug 2025

8/10 Good

Paul

Liked: Cleanliness
Room was clean and large, although simple and somewhat sterile. Check-in was efficient and easy. L
Stayed 1 night in Nov 2025

10/10 Excellent

Leslee, Atlanta

Liked: Cleanliness, amenities, property conditions & facilities
The maid service was excellent
Stayed 7 nights in Nov 2025

10/10 Excellent

prasad

Stayed 1 night in Nov 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
We had never stayed at the Westin. It is a beautiful hotel! Our room was very nice. Except for the cobwebs in the corners of the window, everything was lovely.
Stayed 1 night in Nov 2025

6/10 Okay

ELLENDER, Carson

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Avetis

Stayed 1 night in Nov 2025

8/10 Good

Thomas

Stayed 1 night in Nov 2025

10/10 Excellent

Gloria, San Jose

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Front desk personnel very friendly and according. Room is very tired looking and dated - window has a crack. Room view is not good. Pillows are not comfortable. No water bottles provided as a courtesy, although I could purchase for $8 each.
Stayed 1 night in Nov 2025

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel in good location. Very accommodating staff.
Stayed 1 night in Nov 2025

6/10 Okay

Judy

Stayed 2 nights in Nov 2025

10/10 Excellent

Christopher

Stayed 2 nights in Nov 2025

4/10 Poor

Kacy

Disliked: Cleanliness, amenities, property conditions & facilities
Staff was not friendly or helpful. Room down the hall flooded/had a leak. There water puddles in the hall and doorway. No communication from hotel staff, just woken up by noisy work crews and plastic wrap everywhere. Don’t stay here unless you want to be mistreated and ignored.
Stayed 3 nights in Nov 2025

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Room could use an update
Stayed 1 night in Nov 2025

10/10 Excellent

constance

Liked: Cleanliness, staff & service, amenities
It was Well-designed and comfortable, with lots of storage. Also a great location on the edge of old town.
Stayed 2 nights in Nov 2025

6/10 Okay

Scott

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms are dark and need a serious makeover. The whole hotel needs a makeover. Hotel not particularly clean or well kept up. This is a 3 star hotel at best, and barely. Staff was very nice though.
Stayed 2 nights in Nov 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Great experience! Would definitely recommend!
Stayed 1 night in Nov 2025

10/10 Excellent

Juliana

Business traveller
Liked: Cleanliness, property conditions & facilities
Reception at Front Desk excellent
Stayed 3 nights in Nov 2025

10/10 Excellent

Shanta

Stayed 1 night in Nov 2025