InterContinental Lusaka by IHG

5.0 star property

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Photo gallery for InterContinental Lusaka by IHG

Daily buffet breakfast for a fee
Exterior
Meeting facility
Outdoor pool, pool umbrellas, pool loungers
Rooftop terrace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Haile Selassie Avenue, Lusaka, 10101
  • Place, Chilenje House
    ‪2 min drive‬
  • Place, Lusaka National Museum
    ‪2 min drive‬
  • Place, Freedom Statue
    ‪2 min drive‬
  • Airport, Lusaka (LUN-Kenneth Kaunda Intl.)
    ‪29 min drive‬

Room options

Premium Room

  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Classic Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Suite, 1 Bedroom, Club lounge access

  • 83 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Classic Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Premium Room, 1 King Bed

  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Classic Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Classic Room, 2 Single Beds

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Premium Room, 2 Single Beds

  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Presidential Suite

  • 115 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed
  • Free Wi-Fi

Junior Suite, 1 King Bed, Club lounge access

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Junior Suite, 2 Single Beds, Club lounge access

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

About this property

InterContinental Lusaka by IHG

This hotel features 2 restaurants, an outdoor pool and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a steam room are on-site. Change of towels is available on request
InterContinental Lusaka by IHG offers 106 accommodations with minibars and laptop-compatible safes. Memory foam beds feature down duvets and premium bedding. A pillow menu is available. 60-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a steam room and a 24-hour fitness centre.
During your stay at InterContinental Lusaka by IHG, you'll be within walking distance of Chilenje House. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy international cuisine with garden views at Curate, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym and a steam room
  • Just a 2-minute drive from Chilenje House and a few minutes from Lusaka National Museum
  • Airport shuttle service available for a fee
InterContinental Lusaka by IHG offers its guests an outdoor pool, a steam room, and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre, 11 meeting rooms, and coworking spaces. Event space at this hotel measures 6566 square feet (610 square metres) and includes a conference centre. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury InterContinental Lusaka by IHG. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. A complete renovation of InterContinental Lusaka by IHG was completed in September 2022.

Smoking is allowed in designated areas at this 5-star Lusaka hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
Curate – This poolside restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Botanical – This poolside bar specialises in international cuisine and only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; ZMW 650 for adults and ZMW 325 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Botanical
  • Curate

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Evening entertainment
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (6,566 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in room
  • Assistive listening devices
  • Doorbell and phone notification
  • Hardwood flooring in room
  • Hospital bed
  • Lift (110 centimetre wide door)
  • Low-height counter and sink (77 centimetre high)
  • Low-height door lock
  • Raised toilet seat (49 centimetre high)
  • Roll-in shower (179 centimetre wide)
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways (85 centimetre wide)
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1968
  • Designated smoking areas
  • Reception hall
  • Renovated entire property - September 2022

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 60-inch flat-screen TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at InterContinental Lusaka by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately ZMW 650 for adults and from ZMW 325 for children
  • Airport shuttle fee: ZMW 950 per person (one-way)
  • Airport shuttle fee per child: ZMW 475 (up to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
InterContinental Lusaka by IHG offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

InterContinental Hotel Lusaka
InterContinental Lusaka
Lusaka InterContinental
Inter Continental Hotel Lusaka
Intercontinental Hotels Lusaka Hotel Lusaka
Inter-Continental Lusaka
Lusaka Inter-Continental
InterContinental Lusaka Hotel

InterContinental Lusaka by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 59 out of 160 reviews
Rating 8 - Good. 68 out of 160 reviews
Rating 6 - Okay. 19 out of 160 reviews
Rating 4 - Poor. 9 out of 160 reviews
Rating 2 - Terrible. 5 out of 160 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities
Very, Very nice Hotel with a Wonderful Staff ...
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool area was enjoyable
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities
Everything was Great! ...
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ndimi

Liked: Cleanliness, staff & service, amenities
absolutely - always
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Maen

Liked: Cleanliness, staff & service, amenities
The stay was amazing. A special thank you to Precious at reception for her positive attitude and professionalism, which made the experience even better.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities
YES! ... YES! ... YES! ... Room, Staff, Amenities, Food, Security, Grounds ... YES!...
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

JUSTIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily the best five star hotel in Lusaka
Verified

10/10 Excellent

King boniface

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is incredible always ready to help and kind
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The welcome was most warm with fruit bowl and nuts (peanuts, cashews)/ dates were there on arrival. Staff were courteous and even remembered me by name some time later.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

King boniface

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was just incredible I have no hate for it
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Wonderful amenities. They keep exceeding my expectations.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Anja

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely renovated hotel. Very luxurious rooms. Friendly and helpful staff. Unfortunately the gym was still under renovation. The bar/cafe is worth a visit. Breakfast is nice (but mornings are cold, so bring a sweater because it’s outside!).
Stayed 3 nights in Jun 2023
Verified

8/10 Good

Umar

Liked: Cleanliness, staff & service, property conditions & facilities
Bad food
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Pamella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice place to stay in Lusaka.

Very nice food . we were picked from the airport even though we had not booked for airport transfer. The lady in charge of airport transfer (who was at the airport that time) is awesome. She welcomed us and made us feel very nice. The driver is super as he gave us an introduction about our Journey to the Hotel and he gave us some water. You have super staff . Bravo,,,
Stayed 2 nights in May 2017
Verified

8/10 Good

Jan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Everything was as it usually except of the service at the pool and restaurant which was non existent. very frustrating and almost impossible to order and get the bill when finished, not good enough enough for a business class hotel
Stayed 2 nights in Jun 2017
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great Stay - A Last Minute Boo Boo

A few minutes to my check out, I noticed something: my Beats headphones were missing. I thought I had just seen them; thought I had used them while I was at the hotel. And then, they were missing. The Manager came to help me look for them, nothing. They were gone. And that, unfortunately, ruined a really good stay at the Intercontinental. The staff were just lovely; the food - nshima and beef - were delicious; sumptuous even. I enjoyed the nights; the bed was comfortable and the room was cozy. No complaints there. The hotel was also close to the office, so that helped me beat the Lusaka traffic. In the meantime, I am waiting to hear from the hotel and how they intend to review my headphone situation.
Stayed 5 nights in Jul 2017
Verified

6/10 Okay

Martin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Poor experience despite good hotel condition

Unfortunately, I've had a pretty poor experience at Intercontinental Lusaka, despite the fact that the facilities and service is nice. 1 negative remark: I was there for business for 1 day, and upon arrival, it took almost 1 hour for the desk clerk to check me in which ended up making me late for my meetings. 1 TOTALLY UNACCEPTABLE remark: we booked a taxi with the front desk for the next morning as the shuttle timings (5:30 then 9:30AM) were not in line with our flight schedule. In the morning, the taxi the hotel booked for us was waiting. As we drove off , my colleagues and I realized that the driver was COMPLETELY DRUNK !!!!! We got so close to getting into accidents all the way to the airport, to the point that I even had to stir the wheel to avoid a car coming the other way!!!! I was never so scared in my entire life. The fact that the driver was drunk isn't Intercontinental's fault, but they should have NEVER EVER booked this taxi for us, and should have called another one !! Advice for future guests: check the taxi driver's ability to drive before leaving...
Stayed 1 night in Jun 2017
Verified

10/10 Excellent

Umar

Liked: Cleanliness, staff & service, property conditions & facilities
It’s safe
Stayed 5 nights in Jul 2025
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
This hotel must be fully renewed and boosted.
Stayed 4 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable stay
Stayed 2 nights in Feb 2020
Verified

8/10 Good

dror

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very good and I will probably return in future business trips
Stayed 7 nights in Feb 2020
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The property is aging. There was no air conditioning in any of the lobby or downstairs area of the hotel. The entire hotel could use some paint and sprucing up. It is no longer among the elite Lusaka hotels and therefore, overpriced. We will be using the Taj Pamodzi for Lusaka trips.
Stayed 3 nights in Jan 2020
Verified

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel rooms were filthy! Carpets were stained! Toilet flush was broken! Had to change 3 rooms to find a bed to sleep! High cost for poor value!
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

アフリカでも流石のクオリティでした

名の通ったホテルでも対応やサービスがイマイチなホテルがある中で、こちらはさすがと思わせてくれました。モールからは離れていますが、少し歩くとガソリンスタンド併設のコンビニとスーパーの入ったコンプレックスがあり、ちょっとした買い物にも困りません。
Stayed 1 night in Jul 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like anything at intercontinental hotel I was so disappointed. The corridor smells bad, the carpet is dirty you can see it. The bathtub was very dirty you can see it wasn’t cleaned properly, the white bath mat had black stains. I had to wear my flip flops to have a shower. Breakfast meals where terrible and the gym equipments needs replacement, treadmills belts are worn out they need change. Intercontinental hotel is just brand not quality. It’s expensive from nothing just brand. Don’t book there, don’t book for brand book for quality.
Stayed 3 nights in Apr 2019