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Aparthotel

Urban Residences Maastricht

4.0 star property

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Photo gallery for Urban Residences Maastricht

Exterior
Family Suite (XL) | Private kitchen | Fridge, oven, stovetop, dishwasher
Penthouse | In-room dining
Hypo-allergenic bedding, pillow-top beds, in-room safe
Family Duplex | Hypo-allergenic bedding, pillow-top beds, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Dryer
  • Washer
  • Kitchen
  • Free WiFi

Explore the area

View in a map
Statenstraat 4, Maastricht, Limburg, 6211 TB
  • Place, Vrijthof
    ‪1 min walk‬
  • Place, Maastricht University
    ‪3 min walk‬
  • Place, Market
    ‪5 min walk‬
  • Airport, Maastricht (MST-Maastricht - Aachen)
    ‪12 min drive‬

Room options

View all photos for Duplex

Duplex | Living area | 38-inch LCD TV with digital channels, TV

Duplex

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Duplex (3 persons)

Deluxe Duplex (3 persons) | Private kitchen | Fridge, oven, stovetop, dishwasher

Deluxe Duplex (3 persons)

10.0 out of 10
Exceptional
(1 review)
  • 82 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Penthouse

38-inch LCD TV with digital channels, TV

Penthouse

  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

38-inch LCD TV with digital channels, TV

Family Suite

  • 75 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Suite (XL)

Family Suite (XL) | Hypo-allergenic bedding, pillow-top beds, in-room safe

Family Suite (XL)

  • 96 sq m
  • Sleeps 5
  • 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for Suite

Suite | Hypo-allergenic bedding, pillow-top beds, in-room safe

Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Family Duplex (XL)

Family Duplex (XL) | Hypo-allergenic bedding, pillow-top beds, in-room safe

Family Duplex (XL)

  • 85 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Single Bed

View all photos for Family Duplex

Family Duplex | Hypo-allergenic bedding, pillow-top beds, in-room safe

Family Duplex

  • 82 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Urban Residences Maastricht

Art Deco aparthotel in Maastricht
Along with dry cleaning, this smoke-free aparthotel has laundry facilities and express check-out. WiFi in public areas is free. Other amenities include multilingual staff assistance. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a dishwasher. Comforts include a pillowtop bed and a pillow menu, and guests will also find conveniences, such as a washer/dryer and a dining area. Housekeeping is available once per stay.
Urban Residences Maastricht offers 19 accommodations with washers/dryers and laptop-compatible safes. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Beds feature pillowtop mattresses. A pillow menu is available. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, separate dining areas and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 38-inch LCD televisions come with digital channels. Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Urban Residences Maastricht, you're just a quick walk from Vrijthof. Enjoy features like free WiFi in public areas and dry cleaning service. Built in 2013, this upmarket aparthotel has 19 apartments over 2 floors. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer and a pillowtop bed
  • Free WiFi
  • Amenities include laundry facilities, a car charging station and multilingual staff
  • On-site recreation includes bicycles to rent
  • Steps from Vrijthof and St. Servaas Church
As a guest of Urban Residences Maastricht, you'll find multilingual staff, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi.

This 4-star Maastricht aparthotel is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 15 per night); reservations required
  • Limited on-site parking

Family friendly

  • Children stay free (see details)
  • Highchair

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Hob
  • Oven
  • Refrigerator
  • Spices
  • Toaster
  • Toaster oven

Bedrooms

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed: EUR 10 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 38-inch LCD TV with digital channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Housekeeping (once per stay)
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff

Location highlights

  • In a shopping district
  • In the city centre
  • Near a train station
  • Near the airport

Things to do

  • Bicycle rentals

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 19 units
  • 2 floors
  • Art Deco architecture
  • Bicycle rentals
  • Built in 2013
  • Electric car charging station
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:00 PM
Late check-in subject to availability
Late check-in fee for check-in between midnight and 9:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (9 AM - 5:00 PM) and Saturday - Sunday (11 AM - 5 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 10.0 per night.
  • Cots (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.61 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 15 per night (1312 ft away)
  • Late check-in fee for check-in between midnight and 9:00 AM
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 9 AM - 5:00 PM
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Guests may request two single beds instead of one double bed. Additional fees apply.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Residences Maastricht
Urban Residences
Urban Residences Apartment Maastricht
Urban Residences Maastricht
Urban Residences Maastricht Apartment
Urban Residences Apartment
Urban Residences Maastricht Aparthotel
Urban Residences Maastricht Maastricht
Urban Residences Maastricht Aparthotel Maastricht

Reviews

Urban Residences Maastricht Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 213 out of 290 reviews
Rating 8 - Good. 62 out of 290 reviews
Rating 6 - Okay. 9 out of 290 reviews
Rating 4 - Poor. 4 out of 290 reviews
Rating 2 - Terrible. 2 out of 290 reviews

Reviews

6/10 Okay

Christopher

Travelled with family
Liked: Cleanliness, amenities
Great little apartment right in the tourist areas of Maastricht. We had a lovely stay - except that the upper floor windows did not open due to an inexcusable installation of the curtain rods, which as they were blocked the windows from swinging open. Curtains could have easily been hung lower on the windows themselves and the windows would have opened. Combining no-opening windows with no air conditioning in a heatwave was pretty brutal. Staff was apologetic, but not helpful. Could be fixed in an hour by someone reasonably handy.
Stayed 4 nights in Aug 2025

10/10 Excellent

Dara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We spent 5 days in Maastricht and loved having this little oasis in the middle of the city. Shopping and restaurants are a close walk and the train station is a 20 minute walk over the bridge. We loved having plenty of space and amenities like a full kitchen and laundry in the apartment. Everyone we encountered at the property were friendly and accommodating. It was such a treat to spend a few days in the heart of the city, we’d definitely stay here again!
Stayed 4 nights in Jul 2025

2/10 Terrible

Alison

Travelled with family, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The location is excellent and the property is on the square. Sadly the delux apartment was anything but deluxe. We arrived to a closed door and a note to ring a number. Nobody was in the Reception, this was 3 pm. We finally gained access via a key fob. The apartment was dirty, the sofa and carpet were stained. There were dirty marks on the kitchen units, bathroom and floor and the shower leaked. It was and old, tired and dirty apartment that did not match the marketing. We tried to complain via Expedia as there was nobody physically present on site. Eventually the manager rang me and shouted at me. There was nothing she could do! She offered another apartment for the day after but could not guarantee it was in any better condition. We cleaned the apartment ourselves and stayed for 3 nights reluctantly. I have taken photos and will complain formally. Despite the perfect location I would never stay here again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jorge

Liked: Room comfort
Amazing location. Very comfortable.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jayesh

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Noemi at the reception was excellent, incredibly helpful
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, room comfort
This hotel is amazing, has everything you need for your stay. Close to train and many shops and restaurants.
Stayed 2 nights in Jun 2025

2/10 Terrible

Yvonne

Stayed 2 nights in Jun 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent location right on the Vrijthof. Highly recommended
Stayed 2 nights in Dec 2024

10/10 Excellent

Suzie, Ashbourne

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location for seeing Maastricht. Very comfortable and very well organised for self-catering. Beds are really comfortable!
Stayed 2 nights in Nov 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very modern and nice property. Right on the Vrijthof and the city centre is right there.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, property conditions & facilities
…
Stayed 4 nights in Oct 2024

10/10 Excellent

Robin

Liked: Cleanliness, room comfort

Favourite accommodation in Maastricht

We have made Urban Residences our ‘go to’ accommodation whenever we visit Maastricht. Its central location and the high quality of its furnishings are superior to other options.
Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, property conditions & facilities
The property itself is clean and the apartment had all of the amenities needed for a family of four. Getting into the hotel is a little tricky and should be explained better. Parking is offsite but there is a 24-hour underground parking lot nearby. The location is near many walkable areas. Would stay there again.
Stayed 1 night in Jul 2024

8/10 Good

Liaoyuan

Liked: Cleanliness, property conditions & facilities
Only the bath towels too small
Stayed 1 night in Jul 2024

8/10 Good

Roderick

Travelled with family, Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness
Property was is at a good location, shopping is very close by , but there is no microwave, under the bad was different old garbage from previous guests, but in general property is good , spacious and wonderful location to get to know maastricht - vrijthof and if you’re visiting for an Andre Reui concert it’s like by your door step , you just get out of your apartment to your concert.
Stayed 1 night in Jul 2024

10/10 Excellent

emily

Liked: Cleanliness, property conditions & facilities
Spacious
Stayed 3 nights in Jun 2024

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and lots of space. Would consider staying again
Stayed 2 nights in Jun 2024

10/10 Excellent

Mary Jane

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

4/10 Poor

Ryan

Liked: Cleanliness
The property location, size and functional space was terrific. However, when we arrived, the weather was cool (1 to 9 C) each day, and the apartment heating system was off (and had been for awhile). You cannot control the heating systems without contacting reception to have someone set it. As the reception hours are limited, we were freezing until someone came with a small space heater at 10pm with a promise that someone would adjust the heating next day. We were shivering cold. I had to go to reception the next day and ask again. Maintenance came by and turned it on. Then by the evening with the floor heating on, the apartment temperature starting to go over 30C, super hot - could not sleep due to it being so hot. The next day I stopped by reception to ask to have someone adjust it down. The maintenance person came by, and tried to adjust, but while working on it, said it is now failed to full on and will need new parts. So it will get hotter. He showed me how to remove and put back on the controller on the valves to “manually” try to adjust. I removed the controller as shown to turn off, that evening and went to bed. That did not shut off the system and that night was even hotter with all the windows open (note: the exit door was below the bedroom window and people went there to smoke and it would fill the bedroom up with smoke as we were trying to sleep). The next day, I shut in other valves to the floor heat and that corrected the temperatures myself.
Stayed 5 nights in Apr 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great place to stay. Absolute superb location
Stayed 2 nights in Feb 2024

10/10 Excellent

Yim Kong

Stayed 2 nights in Dec 2023

10/10 Excellent

Mrs Sylvia

Liked: Cleanliness, room comfort

Good choice!

Very nice and comfy apartment, highly recommended!
Stayed 3 nights in Sep 2023

10/10 Excellent

pam, Wellington

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing location clean friendly. Would definitely stay again and recommend
Stayed 4 nights in Jun 2023

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location next to Vrijthof. Spacious and clean.
Stayed 10 nights in Apr 2023

10/10 Excellent

Mohammad

Stayed 16 nights in Feb 2023