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Holiday Inn Express Hotel & Suites Madison by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Madison by IHG

Exterior
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
Exterior
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
300 Franks Dr, Madison, IN, 47250
  • Sunrise Falls Golf Course
    ‪17 min walk‬
  • Clifty Falls State Park
    ‪5 min drive‬
  • Historic District
    ‪5 min drive‬

Room options

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Comfort Inn

  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
4.4 out of 5, Excellent, (596)
The price is €119
for 1 room
includes taxes & fees
19 Jun - 20 Jun
Comfort Inn

About this property

Holiday Inn Express Hotel & Suites Madison by IHG

Hotel with free breakfast, near Sunrise Falls Golf Course
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk. Weekly housekeeping is available.
Holiday Inn Express Hotel & Suites Madison by IHG offers 79 air-conditioned accommodations with a safe and free newspapers. 36-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Madison by IHG. During your stay, you'll be within walking distance of Sunrise Falls Golf Course. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a 24-hour business centre and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Sunrise Falls Golf Course and 5 minutes from Historic District
Holiday Inn Express Hotel & Suites Madison by IHG offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi. You'll find a 24-hour business centre on site. Free breakfast is available. The business-friendly Holiday Inn Express Hotel & Suites Madison by IHG also features complimentary newspapers in the lobby and laundry facilities. Free self parking is available.

This Madison hotel is smoke free.

Guests are served a free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Madison
Holiday Inn Express Madison

Holiday Inn Express Hotel & Suites Madison by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 271 out of 521 reviews
Rating 8 - Good. 140 out of 521 reviews
Rating 6 - Okay. 67 out of 521 reviews
Rating 4 - Poor. 26 out of 521 reviews
Rating 2 - Terrible. 17 out of 521 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sinia

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It took a long time to fill the food and many people waited for 15 to 20 minutes for the egg. The breakfast service was very slow.
Stayed 1 night in Mar 2025

8/10 Good

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Give yourself a treat.

Nice clean comfortable room.Beds were comfortable and sheets were nice and soft. Good location, on the main highway. Breakfast was really good.
Stayed 1 night in Mar 2025

6/10 Okay

Katelyn

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Not worth what we paid, which was priced competitively with the state park inn which is nicer and has better views. Cons: -Paint around our room was peeling or chipped. -The window shades in our room had large stains. -Towels were threadbare. -Bathroom ceiling had large section that was peeling -We were only able to sit in the pool area while the kids swam for about 20 minutes before we had to leave because our eyes were burning from the pool chemicals. -The pool area in general could use some love, as the lights in the water were flickering and the metal around the windows was rusting from the constant moisture. The biggest pros of staying here were the staff and the breakfast spread. The beds and bedding were comfortable and clean.
Stayed 1 night in Mar 2025

2/10 Terrible

Ashley

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel stay ever

When I booked my rooms it was requested for connected rooms because I had multiple children with me and wanted access to all of them but enough room. When I checked in the lady was rude from the start and immediately told me they didn’t have that available and raised her voice multiple times and was extremely hateful. She said it was my fault as I “should have known” to call ahead and check availability although it stated available online. She told me I could not have a refund unless I wanted to leave right then. It was late and I had multiple children tired and upset and nowhere else to go because she told me my refund could take days. So I was stuck. We all stayed in one room and I didn’t even use the second room that was at the complete opposite end of the facility. So I paid for two rooms and could only use one and was so upset as it was for my son’s birthday. I will NEVER stay there again and will be making sure no one I know does either. Worst hotel experience I’ve ever had. I have never had someone be so incredibly rude and unhelpful.
Stayed 1 night in Feb 2025

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great trip

Stayed 1 night in Feb 2025

10/10 Excellent

Sara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so friendly and it was clean!
Stayed 2 nights in Feb 2025

6/10 Okay

frederick, Madison

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Paid extra for breakfast and when we checked in was told restaurant was closed would hand to go to neighboring hotel for breakfast
Stayed 1 night in Feb 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and Clean hotel!
Stayed 1 night in Jan 2025

10/10 Excellent

Jewell

Stayed 1 night in Jan 2025

2/10 Terrible

Christina

Stayed 1 night in Jan 2025

10/10 Excellent

Stephanie

Stayed 1 night in Feb 2025

10/10 Excellent

Shannon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was comfortably, quiet and warm (staying for business because i was snowed in and could've get home). Staff are exceptionally friendly and accommodating. Breakfast was delicious and they serve different food each day, so your wont get bored. I didn't get in the pool, but it was open and looks nice. The shower is nice and warm, good water pressure, plenty of hot water. The hair dryer works well. The bed is slightly firm, so not too hard and not marshmallow soft. Blackout curtains work great. If you take earplugs, you'll think you're at home. They sell earplugs at the CVS down the street. Madison has a lot of nice shops if you need anything and a lot of decent restaurants if you'd hungry. This Holiday inn is right in the middle of town in the hilltop area. Roads are pretty well maintained during snowy weather, but if you're snowed in, this is the best spot in town to stay.
Stayed 3 nights in Jan 2025

4/10 Poor

Caroline

Stayed 2 nights in Oct 2024

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean and convenient lication
Stayed 7 nights in Dec 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

Jewell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

William

Stayed 1 night in Nov 2024

10/10 Excellent

Jeff, Greentown

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was great! The room had everything we needed, large tv too!
Stayed 2 nights in Dec 2024

6/10 Okay

Barbara

The first room i was given was awful....smelled of smoke and old. I complained and was given another room. But then the next morning i was awakened very early to the smell of food being cooked....very unpleasant and unappreciated.
Stayed 1 night in Dec 2024

8/10 Good

Connie

Stayed 2 nights in Nov 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service
The room met our needs for a one night stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Alexander

Stayed 2 nights in Nov 2024