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Aparthotel

Suites You Zinc

3.5 star property

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Photo gallery for Suites You Zinc

Studio (2 Guests) | Iron/ironing board, free WiFi, bed sheets
Studio (2 Guests) | Living area | LCD TV
Front of property
Superior Apartment, City View | In-room dining
Studio (2 Guests) | Living area | LCD TV

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Calle Arenal, 10, Madrid, Madrid, 28013
  • Place, Puerta del Sol
    ‪3 min walk‬
  • Place, Plaza Mayor
    ‪3 min walk‬
  • Place, Gran Via
    ‪5 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪24 min drive‬

Room options

View all photos for Apartment

Apartment | Iron/ironing board, free WiFi, bed sheets

Apartment

  • 55 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Romantic Studio (Free Bottle of Sparkling Wine)

Iron/ironing board, free WiFi, bed sheets

Romantic Studio (Free Bottle of Sparkling Wine)

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Studio (2 Guests)

Studio (2 Guests) | Iron/ironing board, free WiFi, bed sheets

Studio (2 Guests)

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Studio, Balcony (3 Guests)

Iron/ironing board, free WiFi, bed sheets

Studio, Balcony (3 Guests)

  • 30 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, Balcony (5 Guests)

Iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms, Balcony (5 Guests)

  • City view
  • 61 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Studio, Balcony (4 Guests)

Iron/ironing board, free WiFi, bed sheets

Studio, Balcony (4 Guests)

  • City view
  • 45 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, Balcony (6 Guests)

Iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms, Balcony (6 Guests)

  • 67 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Apartment (Interior 4 Guests)

Apartment (Interior 4 Guests) | Iron/ironing board, free WiFi, bed sheets

Apartment (Interior 4 Guests)

  • 28 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Studio, Balcony (2 Guests)

Studio, Balcony (2 Guests) | Iron/ironing board, free WiFi, bed sheets

Studio, Balcony (2 Guests)

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment (Interior 3 Guests)

Apartment (Interior 3 Guests) | Iron/ironing board, free WiFi, bed sheets

Apartment (Interior 3 Guests)

  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, City View

Superior Apartment, City View | Iron/ironing board, free WiFi, bed sheets

Superior Apartment, City View

  • City view
  • 55 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

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  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
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The price is €93
includes taxes & fees
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About this property

Suites You Zinc

Self parking, express check-in and express check-out are available at this smoke-free aparthotel. WiFi in public areas is free. Each apartment features free WiFi and an LCD TV, plus a kitchen with a fridge and a microwave. Additional amenities include an electric kettle, a hairdryer and an iron/ironing board.
Suites You Zinc offers 35 accommodations with a hairdryer and an iron/ironing board. Accommodation at this 3.5-star aparthotel has kitchens with fridges, microwaves and kitchenware and utensils. Bathrooms include baths or showers and complimentary toiletries.

This Madrid aparthotel provides complimentary wireless Internet access. LCD televisions are featured in guestrooms.

Suites You Zinc's great location gets high marks from our customers. During your stay, you're just a quick walk from Puerta del Sol. You'll find features such as free WiFi in public areas, plus a round-trip airport shuttle (surcharge) and self-parking (surcharge). This comfortable aparthotel has 35 apartments over 5 floors. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, an LCD TV and a fridge
  • Free WiFi
  • Self-parking available for a fee
  • Services include luggage storage and a virtual front desk
  • Steps from Puerta del Sol and 5 minutes on foot from Plaza Mayor
  • Airport shuttle service available for a fee
As a guest of Suites You Zinc, you'll find express check-in and express check-out. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Madrid aparthotel is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking; discounts available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Parking on site (EUR 20 per day)
  • Limited on-site self parking

Family friendly

  • Children stay free (see details)

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Luggage storage
  • Virtual front desk

Location highlights

  • In a historical district
  • In the city centre
  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 2 buildings
  • 35 units
  • 5 floors

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests
Guests are required to download the property's Stay My Way mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are available for EUR 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 30 per vehicle (one way)
  • Self-parking fee: EUR 20 per day
  • Crib (infant bed) fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Suites You Zinc offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and smart lock details. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are required to download the property's Stay My Way mobile app before check-in. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Apartments Arenal Madrid
Arenal Apartments
Arenal Madrid
Suites You Zinc Madrid
Suites You Zinc Aparthotel
Suites You Zinc Aparthotel Madrid

Suites You Zinc Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 179 out of 468 reviews
Rating 8 - Good. 173 out of 468 reviews
Rating 6 - Okay. 79 out of 468 reviews
Rating 4 - Poor. 22 out of 468 reviews
Rating 2 - Terrible. 15 out of 468 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Miguel

Travelled with family
Liked: Cleanliness
Everything went well, and the communication with the staff was quick and effective. We just had 2 issues, the only sofa was really uncomfortable, and the washer machine didn’t work. We talked to the staff about the sofa and was nothing that could be done, and we didn’t call for the washer machine because it was during the weekend and we didn’t have time for it.
Stayed 4 nights in Dec 2025

10/10 Excellent

VINCENT

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Nov 2025

6/10 Okay

Brad

Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2025

8/10 Good

ma frances camille

Travelled with family
Liked: Room comfort
there were leftover food still inside the drawer but kitchen items were complete. there was a washing machine but it didn’t turn on and no instructions on how to operate
Stayed 4 nights in Oct 2025

6/10 Okay

paul

Liked: Cleanliness
You Need to add sound proofing to the walls you can hear absolutely everything from the neighbours and out side, didn’t get any good nights sleeping
Stayed 3 nights in Oct 2025

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness
Clean room, great location. Lots of stairs. Didn’t use the kitchen facilities.
Stayed 3 nights in Oct 2025

6/10 Okay

Jo

Travelled with family
Disliked: Cleanliness, room comfort
We booked a 2 bedroom apartment for 6 people. The apartment was very tired. The curtains were stained. The flooring dirty and damaged in places. The air conditioning did not work. This was reported but never fixed during our stay. The apartment was advertised as having free toiletries. There was only a dispenser in the shower which was broken. Our check-in was delayed by over an hour due to a cleaning incident. The apartment location is perfect. Right in the heart of Madrid, very close to Puerto del Sol. Shops, restaurants and bars all close by. Check-in and luggage store is away from the property but not a massive issue. Was good to be able to leave luggage before late departure. All keys are digital so ensure all party members upload the app prior to arrival. There is a lift which visits floors 1,2 and 5. It is very small. This is definitely a budget stay apartment in an old building so please consider this when booking.
Stayed 2 nights in Oct 2025

4/10 Poor

George

Disliked: Cleanliness, property conditions & facilities
Not a good experience. Property condition not as advertised. Misleading info not on the advertisement but also on direct contract with the property staff. Outdated furnitures.
Stayed 5 nights in Sep 2025

10/10 Excellent

Roberto Rodrigo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The support was tremendous and they go beyond, just to help the stay in Madrid and awesome one to remember. Special thanks to Larbi for extending his working hours just to accommodate and help with our issue. Awesome 👍
Stayed 2 nights in Sep 2025

10/10 Excellent

Marietta

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect Location. LLegamos cansadas despues de un largo vuelo con escalas antes de poder entrar a la habitacion y fuimos recibidos amablemente, en sus oficinas,en un comodo sofa, con cafe,te ,y pequeños dulces de la zona, mientras estaba lista la habitacion,Muy amables y hospitalarios. Gracias. Muy Recomendados.
Stayed 2 nights in Sep 2025

10/10 Excellent

Daniel, Distrito nacional

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
On the center of Madrid, great location, attentive and professionals
Stayed 2 nights in Sep 2025

10/10 Excellent

madelin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location. Right on city center.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tatiana

Stayed 2 nights in Sep 2025

8/10 Good

Eli-Eve

Travelled with partner
Liked: Property conditions & facilities
It's near everything! You can walk all the important sites from this place. Good size except for the shower, I'm a small size and it was hard to get in the shower.
Stayed 4 nights in Sep 2025

10/10 Excellent

Katya

Travelled with family
Liked: Amenities, property conditions & facilities
It’s an excellent option if you’re visiting Madrid! The hotel is really well located in the center, 2-3 minute walk from Puerta del Sol and the metro station, it is a very busy area and yet there’s no noise inside the rooms. Staff is super kind and helpful! I would stay here again.
Stayed 3 nights in Sep 2025

6/10 Okay

Raul, Miami Beach

Travelled with partner
Liked: Property conditions & facilities
Very good location . No shampoo in the bathroom. Didn’t change towels or clean room for four days we were there.
Stayed 4 nights in Sep 2025

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location ,walkable,convenience . Will came again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lusine

Stayed 4 nights in Aug 2025

10/10 Excellent

Krista

Stayed 2 nights in Aug 2025

10/10 Excellent

leidys

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was amazing
Stayed 5 nights in Jul 2025

6/10 Okay

Annie

Travelled with family
Liked: Cleanliness
Disliked: Room comfort

Best Location

The location was the best. We felt safe all the time. We were near al the attractions. The nighttime was quiet. The air conditioner was very bad, we called to have a Fan, and they didn't provide it. It was very hot 1 small a/c in the room and apartment was very hot.
Stayed 3 nights in Aug 2025

8/10 Good

Annie, Caguas

Travelled with family
Liked: Cleanliness, amenities
It was a family vacation. The area is perfect the only this that was really bad was the a/c. For summertime with hot temperature the a/c are too small for the area, and it won't be cold at all. We called to Inform to see if they had fans and NO fans where given. For the rest it was good. we felt safe on all time Not a noise area. Walking distance to the train and Uber area. If they A/C had worked properly it will have been Excellent
Stayed 3 nights in Aug 2025

10/10 Excellent

Miosotis

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Muy bonito lugar y tranquilo
Stayed 2 nights in Aug 2025

8/10 Good

Chris Alfie, Daly City

Liked: Cleanliness, property conditions & facilities
The property has great walkable shops and is walkable to plaza major.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lissett

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like everything in the area.
Stayed 9 nights in Jul 2025