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4.5 out of 5
Wonderful!
See all 11 ebookers Reviews

"Wonderful welcome, service … the food was delicious " More

By a verified traveller on Sat 18 Nov 2023

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Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
€270* Per night/room 14 Jul - 15 Jul

Junior Double or Twin Room, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double or Twin Room, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Terrace

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, Terrace

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

URSO Hotel & Spa ratings based on 11 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for URSO Hotel & Spa

Everyone (5) Couples (3) Friends (1) Other (1)
5 out of 5
Wonderful welcome, service … the food was delicious

Posted by on 18 Nov 2023

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Comment from Hotel Management

6 Dec 2023 by Victor E. Vacas General Manager

Dear Doble,First of all, we would like to thank you for the time to write us this wonderful review.We are really happy to read that you enjoyed your stay and we hope to see you back soon.Best regards,

4 out of 5
Pros: Staff at all levels unfailingly attentive and courteous. Made to feel really welcome
Cons: Improve lighting in bedrooms
Location: Good location but surroundings rather grim and unattractive.
Only spent one night at this hotel, while on a two day break in Madrid. Excellent staff, but bedrooms a bit dark and tired.

Posted by on 14 Oct 2017

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5 out of 5
Nice and pleasant experience – I highly recommend the hotel.

Posted by on 3 Oct 2016

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5 out of 5

Excellent Weekend in Madrid

Serene lobby, high ceilings and excellent staff made us relax instantly after an early morning flight and transfer from the airport. The hotel is situated in a brilliant location, a short stroll away from the town centre and out of the main touristic thoroughfare. At night, there are plenty of vibrant bars nearby for a nightcap. We booked a deluxe double room which was very comfortable and spacious. Although the room overlooked a construction site and not gardens (as described on the hotel website), it was not in any way noisy and the room was still filled with light from the balcony doors.

Posted by on 16 Feb 2016

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4 out of 5

Great discovery

Really nice hotel close to all the special places in Madrid. The staff was very friendly, the room was super confortable, big and very clean. Great choice!

Posted by on 21 Dec 2014

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4 out of 5

Posted by on 1 Apr 2019

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5 out of 5
excellent accueil et service ; hôtel bien placé pour visiter la ville (on peut tout faire à pied), mais dans un quartier calme ; petit bémol sur le spa qui est minimaliste ; ne pas choisir cet hôtel pour ça.

Posted by on 3 Apr 2018

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4 out of 5

Stay in Madrid with style

Urso Hotel & Spa is a stylish hotel in an old and beautiful former government building that was refurbished about two years ago. The location is perfect as many lovely restaurants can be found in the area. It is just a 5 min walk to Alonso Martínez metro station and reachable by taxi from Barajas airport within 15 - 30 min, depending on traffic. The reception, lobby and bar area was cozy and beautiful. The check-in was processed smoothly but the check-out took some time due to complicated guest inquiries. The rooms (standard room) are lean and noble, furnished with leather chairs and a nice and comfortable king size bed. The bathroom is pretty and features a bath tub as well as a shower. Just the light is too weak. However, avoid standard rooms on the first floor (and probably even on the 2nd). I was first given room 101 which is located exactly opposite the breakfast room door. It was quiet but a dark hole and offers a "terrible" view of an office building as well as of waste containers. Definitively a "No Go" to get such a room as a full paying guest at a pricy five star hotel. After insisting, I finally got one on the third floor which was far better. Also the gym was not state of the art (too small). To sum up: a really nice hotel but value for money was average in my view. I definitively stayed at much better five star city hotels on this planet.

Posted by , from Zurich on 12 Mar 2017

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4 out of 5

Kahden aikuisen romanttinen loma

Hotelli oli erittäin siisti, palvelu ystävällistä ja osaavaa. Aamiainen ja aamiaishuone virittivät päivän kauniisti. Spa-osastossa oli höyrysauna ja hierovia suihkuja, mutta uima-altaassa ei juuri uimaan mahtunut. Hotellia voi suositella kaikille raikkaan aamiaisen ja kylpylöiden ystäville. Sijainti hyvä niille, jotka karsastavat tiheimpiä turistikeskittymiä.

Posted by on 31 Mar 2016

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5 out of 5

Urso

Hotel recent, chambre spacieuses et tres confortable dans un style classique, personnel tres professionel et attentioné

Posted by on 7 Dec 2014

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.