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4.0 out of 5

"Have stayed before. Will stay again. Very clever room design with many facilities. Room let down by silly things such as broken shelves and peeling wo ... " More

By lrlr on Fri 19 Sep 2014

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Superior Double Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max
€117* Per night/room 26 May - 27 May

Superior Twin Room, Multiple Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Double Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Novotel Marrakech Hivernage. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.

  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Pets welcome free of charge

Novotel Marrakech Hivernage ratings based on 8 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Marrakech Hivernage

Everyone (4) Couples (2) Business (1)
4 out of 5

best room design

Have stayed before. Will stay again. Very clever room design with many facilities. Room let down by silly things such as broken shelves and peeling woodwork on edge of bed and cupboards. Excellent breakfast buffet. Front office staff and doorman all excellent.

Posted by on 19 Sep 2014

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5 out of 5
Top vraiment

Posted by on 26 Jul 2021

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4 out of 5

Posted by on 1 Mar 2019

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4 out of 5
Aussenbereich und Lage waren super. Ruhig gelegen. Sauber. Zimmer können mit Aussenbereich nicht mithalten sind jedoch in Ordnung.

Posted by on 1 Mar 2019

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4 out of 5

Ideale Lage für den Marakech-Marathon

Pros: Lage
Cons: Etwas sehr laute Lifeband währen dem Essen.
Eine Nacht wegen Marakech Marathon.

Posted by on 29 Jan 2018

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4 out of 5

Hôtel vraiment agréable et service à la hauteur

Un dès meilleur hôtel de marrakech , rien a dire en terme de propreté , Room service , les chambre , mais surtout la qualité accueille qui est parfaite. La sécurité est aussi en bas de hôtel est très bien par rapport à autre hôtel ou on peut rentre comme dans un moulin la non ....

Posted by , from marseille on 24 Aug 2017

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3 out of 5

Hôtel très bien situé

Hôtel très bien situé, proche du centre ville Gueliz et de la place jemah elfna possibilité de s'y rendre à pied. Personnel accueillant et disponible. (les chambres sont refaite chaque jour). Seul point faible (confort non digne d'un 4 étoiles selon moi, de plus l'eau de la douche n'est pas assez chaude)

Posted by , from Kechmarra on 8 Sep 2016

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Comment from Hotel Management

7 Dec 2016 by h6218-gm@accor.com

Bonjour, Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Marrakech Hivernage (ex Novotel Suites). C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, en l’expression de nos sentiments les Meilleurs La Direction

4 out of 5

Gutes Hotel zu einem vernünftigen Preis

Die gute Lage und die Ausstattung haben überzeugt. Das Frühstücksbuffet ist fast schon eine Zumutung wenn man weis wie gut in Marokko Frühstück gemacht werden kann. Es gibt keinen Service für das Abräumen der Tische, Kaffeelöffel gibt es auch nicht, Käse und Wurst sind unappetietlich präsentiert. Aber alles kein Problem, 100 Meter weiter gibt es das "Kaffee Extrablatt" und da bekommt man ein super Frühstück. Freies WIFI ist

Posted by on 21 Jun 2014

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About the Novotel Marrakech Hivernage

Location Rue Haroun Errachid, Marrakech, 40000

Property Features

  • Deli
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Spa Services

  • Manicures and pedicures

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-in and contactless check-out are available.

  • One child stays free
  • Annual carbon offsets
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 15
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Suite Novotel Hotel Marrakech
  • Suite Novotel Marrakech
  • Suite Novotel Marrakech Hotel Marrakech
  • Novotel Suites Marrakech Hotel
  • Novotel Suites Marrakech
  • Novotel Marrakech Hivernage Hotel
  • Novotel Marrakech Hivernage
  • Novotel Marrakech Hivernage Hotel
  • Novotel Marrakech Hivernage Marrakech
  • Novotel Marrakech Hivernage Hotel Marrakech
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.