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Grand Hotel Palace

5.0 star property

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Photo gallery for Grand Hotel Palace

Seasonal outdoor pool, open 8:00 AM to 6:00 PM, pool umbrellas
Lobby
Interior entrance
Outdoor dining
Property entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Via Lungomare Mediterraneo, 57, Marsala, TP, 91025
  • Place, Cantine Florio
    ‪5 min walk‬
  • Place, Donnafugata Winery
    ‪12 min walk‬
  • Place, Marsala Porta Garibaldi
    ‪18 min walk‬
  • Airport, Trapani (TPS-Vicenzo Florio)
    ‪31 min drive‬

Room options

View all photos for Superior Room, Sea View

Superior Room, Sea View | Living room | 32-inch flat-screen TV with satellite channels, TV

Superior Room, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Suite

Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite

  • Sea view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Comfort Triple Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Triple Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Double or Twin Room

7.6 out of 10
Good
(8 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Room

Comfort Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Room

8.4 out of 10
Very good
(8 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, Garden View

Superior Room, Garden View | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Double Room Single Use

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Double Room Single Use

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

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About this property

Grand Hotel Palace

A marina, a restaurant and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli and a rooftop terrace are on-site.
Grand Hotel Palace offers 55 air-conditioned accommodations with minibars and a safe. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A children's pool, a seasonal outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Grand Hotel Palace, you're just a quick walk from Cantine Florio. Free breakfast, free WiFi in public areas and free self-parking are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes bicycles to rent
  • Just a 3-minute walk from Cantine Florio and 5 minutes on foot from Donnafugata Winery
  • Airport, train station pick-up and local-area shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Grand Hotel Palace offers its guests a marina, a hot tub, and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 5382 square feet (500 square metres) and includes a conference centre. A children's pool, a rooftop terrace, and a library are also featured at the luxury Grand Hotel Palace. A round-trip airport shuttle and an area shuttle are available for a fee. Free self parking is available.

This Belle Époque Marsala hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.
Grand Hotel Palace has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Children's pool
  • Hot tub
  • Library
  • Piano
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room babysitting
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference centre (5,382 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Thin carpet in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Belle Époque architecture
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 November to 30 April:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50.0 per day.
  • Cots (infant beds) are available for EUR 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 16 December to 14 January, EUR 3.50 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 15 January to 15 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 16 March to 14 November, EUR 3.50 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Hotel Palace Marsala
Grand Palace Marsala
Grand Hotel Palace Marsala, Sicily
New Palace Marsala
Grand Hotel Palace Hotel
Grand Hotel Palace Marsala
Grand Hotel Palace Hotel Marsala

Grand Hotel Palace Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 119 out of 294 reviews
Rating 8 - Good. 102 out of 294 reviews
Rating 6 - Okay. 49 out of 294 reviews
Rating 4 - Poor. 15 out of 294 reviews
Rating 2 - Terrible. 9 out of 294 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Peter

Liked: Cleanliness
Hotel was a bit "tired" but a good value for the price
Stayed 2 nights in Oct 2025
Verified

8/10 Good

stephen

Liked: Cleanliness, staff & service, room comfort
Nice hotel, friendly staff. Rooms a little dated, but well maintained. Good pool area.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended if you can rent a car
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Mrs

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Todd

Liked: Cleanliness, amenities, property conditions & facilities
Delightful classic hotel with wonderful friendly staff that speak excellent english. Spacious rooms and excellent breakfast buffet included.
Stayed 2 nights in May 2025
Verified

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities
very nice, calm, big pool, close to center
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

SEUNGBUB

Liked: Cleanliness, staff & service, property conditions & facilities
Very neice and entic hotel, I love this expierence
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Viktoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming place with a lovely pool and vibe. Staff very nice and breakfast very good
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming

We loved our view of the sea, the pretty lobby and dining room, and the delicious breakfast!
Stayed 1 night in Apr 2025
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
nice hotel with good facilities. staff very helpful and attentive. huge room just would have been nice to have a kettle in the room
Stayed 2 nights in Sep 2024
Verified

6/10 Okay

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old charm ,but bad location out of town .

Considering it has 5 stars ,it lacked a lot nowhere near five star.Lovely staff however with it being the end of the season.A lot of facilities unavailable .Lovely giant pool no bar ,jacuzzi 30 euros half an hour .Nosocialable bar .Considering not full the room was comfortable except for the view and size of the shower .Could have been better.
View from window
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Reviews not great lately but the place is clean and tidy, staff lovely. The room we stayed in was gorgeous well worth the extra for a superior room and the shower was the most powerful I’ve ever used! Just needs more guests to make it a busy bustling hotel and I’m sure the next reviews will be better!
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Carla

Liked: Cleanliness, staff & service
we were pretty much the only guests. Very nice hotel, room fine, food was less, as we were pretty much the only guests, breakfast was not always fresh and less choices. All staff were friendly and very helpful. A bit boring such an empty hotel, though.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
My 2nd time staying at this property. I will be back again
Stayed 1 night in Jun 2023
Verified

6/10 Okay

gregg

Disliked: Property conditions & facilities
This is a hotel that was built about 25 years ago and it’s sort of rundown. Ok for one night
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant decorated room with comfortable bed. We stayed in a suite. Very pleasant helpful staff. Easy free parking. Need to drive a short distance to nearby public lot to access the town. Breakfast offerings were on the weak side not in keeping with the character of the hotel.
Verified

10/10 Excellent

Vesa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A glorious hotel

The hotel was a great experience in every possible way. We stayed for two extra nights just to enjoy the hotel and Marsala in general. The hotel is a splendid breath of the old world. Large and airy rooms, exquisite service, wonderful pool and overtly glutenous breakfast combined with a traditional ambience gave an impression of time beyond time. Somehow it felt like we were in a classic movie. We fully recommend this hotel to the couples that want to spend some quality time.
Stayed 3 nights in Jun 2023
Verified

6/10 Okay

Witold

Disliked: Amenities, property conditions & facilities
Very tired hotel. Window view of an upgraded room was on barbed wired parking lot with train tracks. Breakfast an absolute minimum.
Stayed 1 night in Apr 2023
Verified

6/10 Okay

Frank S

Liked: Staff & service
Just an ok experience. Felt it was less than advertised
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Large, Pretty property

This hotel has been renamed The New Hotel Palace. It was grand, beautiful pool area, ornate lobby and sitting areas albeit somewhat dated. The staff was lovely. It was very quiet, guessing that it was off season. The breakfast was not enticing, a bit disappointing. The same foods were out for 2 mornings so there was nothing that was fresh except maybe the loaf of bread to toast.
Stayed 2 nights in Sep 2024
Verified

2/10 Terrible

Michelle

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No way this is a 5 star hotel. It smells, doors and faucets in rooms don’t work, no dinning options on Saturdays, and it must have the hardest and most uncomfortable mattress I have ever slept in.
Stayed 2 nights in Sep 2024
Verified

2/10 Terrible

Janis

We got there after we reserved and it was dark and closed we didn’t even get in the property
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Andrew

Liked: Cleanliness, staff & service

Hot and uncomfortable

The people were very friendly. However, the bed was uncomfortable and the room was very warm. The hotel didn’t have any fans available and opening the window didn’t help much to cool the room down. I guess the air conditioning had not been switched over to cool so that wasn’t much help either.
Stayed 2 nights in Apr 2025
Verified

4/10 Poor

Melanie

Disliked: Cleanliness, staff & service, property conditions & facilities
Faded glory in the extreme, 2* and not 5*, not conveniently located, no communal bar, charged €13 to have a tea brought to the room, I was disappointed by the experience….
Stayed 1 night in Oct 2023
Verified

4/10 Poor

Dsvid

Disliked: Staff & service, property conditions & facilities, room comfort

Not a 5 star

It’s billed at a 5 star but… 3? Has a nice pool Breakfast service poor Cracked basin in room Nice carpet No slippers gown or tub but 3 star price too
Stayed 1 night in Jun 2024