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Oaks Melbourne on Collins Suites

4.5 star property

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Exterior
Premium bedding, desk, blackout curtains, soundproofing
Premium bedding, desk, blackout curtains, soundproofing
Property amenity
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Kitchen
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
480 Collins Street, Melbourne, VIC, 3000
  • Collins Street
    ‪3 min walk‬
  • Melbourne Central
    ‪9 min walk‬
  • Crown Casino
    ‪10 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬

Room options

View all photos for Executive Studio Apartment (High Floor)

Premium bedding, desk, blackout curtains, soundproofing

Executive Studio Apartment (High Floor)

  • 35 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Executive Studio Apartment (High Floor) (No Housekeeping)

Premium bedding, desk, blackout curtains, soundproofing

Executive Studio Apartment (High Floor) (No Housekeeping)

  • 35 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Executive Studio Apartment (No Housekeeping)

  • 35 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Studio Rooftop Apartment (No Housekeeping)

Premium bedding, desk, blackout curtains, soundproofing

Studio Rooftop Apartment (No Housekeeping)

  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Studio Apartment (No External View) - (No Housekeeping)

Premium bedding, desk, blackout curtains, soundproofing

Studio Apartment (No External View) - (No Housekeeping)

  • 35 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Apartment (No External View)

Premium bedding, desk, blackout curtains, soundproofing

Studio Apartment (No External View)

  • 35 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Apartment, 1 Bedroom (No Housekeeping)

Premium bedding, desk, blackout curtains, soundproofing

Family Apartment, 1 Bedroom (No Housekeeping)

  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Family Apartment, 1 Bedroom

Premium bedding, desk, blackout curtains, soundproofing

Family Apartment, 1 Bedroom

  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 2 Queen Beds

Executive Studio Apartment

  • 35 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Studio Rooftop Apartment

Premium bedding, desk, blackout curtains, soundproofing

Studio Rooftop Apartment

  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for 1 Bed Family Apartment

Premium bedding, desk, blackout curtains, soundproofing

1 Bed Family Apartment

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Studio

Premium bedding, desk, blackout curtains, soundproofing

Executive Studio

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Rooftop Apartment

Private kitchen | Fridge, microwave, coffee/tea maker, electric kettle

Studio Rooftop Apartment

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Executive High Studio

Fridge, microwave, coffee/tea maker, electric kettle

Executive High Studio

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio – Internal

Interior

Studio – Internal

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About this property

Oaks Melbourne on Collins Suites

Aparthotel with a sauna, steps from Collins Street
Along with a fitness centre, this aparthotel has a sauna and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Each apartment features a kitchen with a fridge and a microwave, plus free WiFi and an LCD TV with cable channels. Guests can appreciate conveniences, such as a sitting area and a coffee/tea maker, and other amenities include room service and premium bedding.
Oaks Melbourne on Collins Suites offers 233 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature premium bedding. LCD televisions come with cable channels. Accommodation at this 4.5-star aparthotel has kitchens with fridges and microwaves. Bathrooms include a shower and complimentary toiletries.

This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Oaks Melbourne on Collins Suites. During your stay, you're just a quick walk from Collins Street. Free WiFi in public areas, a gym and dry cleaning service are available. This luxury aparthotel has 233 apartments over 20 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a sitting area and an LCD TV
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have good things to say about the accommodation for the spaciousness and overall comfort
  • Steps from Collins Street and 11 minutes on foot from Melbourne Convention and Exhibition Centre
Oaks Melbourne on Collins Suites offers its guests a sauna and a fitness centre. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Oaks Melbourne on Collins Suites.

Smoking is allowed in designated areas at this 4.5-star Melbourne aparthotel.

Room service (during limited hours) is available.

Languages

English, Urdu

Property amenities

Pool/Spa

  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Family friendly

  • Cot: AUD 20 per night

Kitchen

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • Limited room service

Bedrooms

  • Bedroom
  • Premium bedding
  • Rollaway/extra bed: AUD 59 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • LCD TV with cable channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In the city centre
  • Near a metro station
  • Near a train station

Things to do

  • Gym
  • Bicycle rentals nearby
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 20 floors
  • 233 units
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 59.0 per night.
  • Cots (infant beds) are available for AUD 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 59.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Studio Rooftop Apartments are accessible by stairs only.

Property is also known as

Oaks Collins
Oaks Collins Aparthotel
Oaks Collins Aparthotel Melbourne
Oaks Collins Melbourne
Oaks Hotel Melbourne
Oaks Melbourne
Oaks On Collins Street Hotel Melbourne
Oaks On Collins Street Melbourne
Oaks Collins Apartment Melbourne
Oaks Collins Apartment
Oaks on Collins
Oaks Melbourne on Collins Hotel
Oaks Melbourne on Collins Suites Melbourne

Oaks Melbourne on Collins Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1126 out of 4192 reviews
Rating 8 - Good. 1635 out of 4192 reviews
Rating 6 - Okay. 861 out of 4192 reviews
Rating 4 - Poor. 391 out of 4192 reviews
Rating 2 - Terrible. 179 out of 4192 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Very central to stay, clean, large rooms.
Stayed 2 nights in Mar 2025

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
Staff are lovely
Stayed 2 nights in Feb 2025

8/10 Good

Richard

Business traveller
Liked: Cleanliness, property conditions & facilities
All good except for on the two consecutive days I was there the fire alarm system went requiring everyone to evacuate the building very early morning. Very unfortunate, once forgivable but twice it wears thin.
Stayed 2 nights in Mar 2025

8/10 Good

Josephine

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Scott

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Fiona

Liked: Cleanliness, property conditions & facilities
Spacious room and comfortable bed. Bathrooms is tiny, not much more than a closet space, and there was no tea or coffee in the room.
Stayed 1 night in Mar 2025

6/10 Okay

Hanna

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I had a large room with a well equipped kitchen. It would have been a comfortable stay if it weren’t for the horrible little bathroom, that was so poorly designed, that when you took a shower, water splashed all over the bathroom. The shower was more of a youth hostel standard than a 4 start hotel. It had a curtain (!) that did not reach all the way from wall to wall leaving a 2-3 inch gap between the curtain and the glass wall. It had a tiny little sink attached to the wall with no counter space around it. The staff at the reception desk and the housekeeping staff were lovely and very accommodating.
Stayed 6 nights in Feb 2025

6/10 Okay

Mike

Business traveller
Liked: Cleanliness, property conditions & facilities
Some rooms are a bit odd. Mine had a gloor to ceiling wall window onto a stsndard hotel passageway. Lets the noise in. Prep for the noise if you book these rooms. I think they are tagged as "no view" rooms.
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, clean and easy to get too with plenty of public transport. Lovely reception staff. Would highly recommend.
Stayed 1 night in Mar 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

kerry, Copacabana

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Pleasant staff. A bit dated. The bathroom in our higher floor studio unit was incredibly small. The coffee machine that I was so happy to see didn’t work, and I asked for the staff to check it but I don’t think any one did.
Stayed 3 nights in Feb 2025

6/10 Okay

Stephen

Business traveller
Liked: Cleanliness, room comfort

Wrong Room

Ordered a Roof Top Apartment and was given one with a small side balcony only
Stayed 1 night in Feb 2025

6/10 Okay

Narelle

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

ELAINE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lady at the reception was really helpful. She upgraded us to a nicer room which had windows. Didnt hear any street noise at all. Way better than the accommodation I initially planned to book along Flinders St.which was near the trams and rails. Highly recommend

8/10 Good

Carol

Travelled with group
Liked: Cleanliness, room comfort

M Melbourne at the Door

Too find accommodation in Melbourne under $200 a night with all amenities is near impossible. Although the Oaks on Collins is a little out dated it is very central to the whole city. Trams just outside the door. The room it self was very small, the bathroom was even smaller not very practical and very old. The beds were comfortable and allowed a good night sleep. No extras given ie shower caps, soap or face wahers. There wasn't a toaster in the room either. I suppose I could of asked but didn't. The internet was good but only a small TV was provided. The room suited our needs but probably wouldn't stay there again. I usually pick Oakes as they offer suitable accommodation for a great price. The rooms defently need upgrading
Stayed 2 nights in Feb 2025

8/10 Good

Laura

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Xiaoshan

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice area. And staff very friendly
Stayed 1 night in Feb 2025

8/10 Good

Peter

Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Martyn, Brisbane

Disliked: Cleanliness
The property is tired and my room needed a deep clean. I've stayed at this property before, when it was a bit fresher but I'll never stay again. The common areas were fine. I got treated like an idiot on check-in as my booking didn't come up on their "fast food" check-in screen. Three people at the check-in kiosk and they insisted I use the screen. I will research better properties in the future. The hotel is in a great location but there are more choices in the area. Saving grace was the grocery store a few doors down and also an amazing burger place almost next door.
Stayed 3 nights in Feb 2025

8/10 Good

Dwayne

Liked: Cleanliness, property conditions & facilities
It was great 👌
Stayed 3 nights in Feb 2025

8/10 Good

Danny

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service. Our room got upgraded for free by the front desk. Nice clean easy room to stay in with a good view from the 19th floor balcony.
Stayed 1 night in Feb 2025

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was clean modern great location Every thing was great
Stayed 2 nights in Feb 2025

10/10 Excellent

Angela

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Courteous and friendly. Clean spacious rooms
Stayed 1 night in Feb 2025