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Comfort Inn & Suites Airport - American Way

2.5 star property

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Photo gallery for Comfort Inn & Suites Airport - American Way

Lobby
Free daily continental breakfast
Pool
Exterior
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Parking available
  • Pet-friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
4225 American Way, Memphis, TN, 38118
  • Place, University of Memphis
    ‪6 min drive‬
  • Place, Graceland
    ‪12 min drive‬
  • Place, Memphis Zoo
    ‪14 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Suite, Non Smoking

  • 36 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, Non Smoking, Jetted Tub

Premium bedding, down duvets, pillow-top beds, desk

Suite, Non Smoking, Jetted Tub

  • 36 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About this property

Comfort Inn & Suites Airport - American Way

Hotel with free breakfast, in the vicinity of University of Memphis
This smoke-free hotel features a 24-hour business centre, a conference centre and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Comfort Inn & Suites Airport - American Way offers 109 accommodations, which are accessible via exterior corridors and feature DVD players and free newspapers. Pillowtop beds feature down duvets and premium bedding. LCD televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Comfort Inn & Suites Airport - American Way. During your stay, you'll be close to University of Memphis. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Extended parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • 6 minutes by car from University of Memphis and 12 minutes from Graceland
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 1000 square feet (93 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Comfort Inn & Suites Airport - American Way. Free self parking is available.

This Memphis hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Extended parking on site (surcharge)
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1,000 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Fixed shower seat
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Inn Airport-American Way
Comfort Inn Airport-American Way Hotel
Comfort Inn Airport-American Way Hotel Memphis
Comfort Inn Airport-American Way Memphis
Comfort Inn Airport-American Way Hotel Memphis
Comfort Inn Airport-American Way Hotel
Comfort Inn Airport-American Way Memphis
Comfort Inn Airport-American Way
Hotel Comfort Inn & Suites Airport-American Way Memphis
Memphis Comfort Inn & Suites Airport-American Way Hotel
Hotel Comfort Inn & Suites Airport-American Way
Comfort Inn & Suites Airport-American Way Memphis
Comfort Inn Suites Airport American Way
Comfort American Way Memphis

Comfort Inn & Suites Airport - American Way Reviews

Reviews

6.6
Rating 10 - Excellent. 283 out of 1035 reviews
Rating 8 - Good. 267 out of 1035 reviews
Rating 6 - Okay. 158 out of 1035 reviews
Rating 4 - Poor. 125 out of 1035 reviews
Rating 2 - Terrible. 202 out of 1035 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Taurus, JACKSONVILLE

Stayed 1 night in Aug 2025

10/10 Excellent

Melissa

Stayed 1 night in Aug 2025

4/10 Poor

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities

Not Recommended

This hotel is not in the safest part of Memphis, I found out. The hotel grounds is surrounded by an iron fence. The gate has been removed. The building's exterior is dilapidated. Guys in the parking lot fixing cars. The staff person did not greet me, only said, "ID please." He never made eye contact or talked. Mold was on the ceilinig in the bathroom.
Stayed 1 night in Aug 2025

8/10 Good

Jason

Travelled with family
Liked: Property conditions & facilities, room comfort

Great except the bugs...

Everything was as advertised, except we had the pleasure of ants... multiple ants throughout the room. Besides that, great and good breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Quentin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I’d stay again
Stayed 1 night in Aug 2025

10/10 Excellent

Margaret

Travelled with family and small children
Liked: Amenities
Beautiful
Stayed 1 night in Jun 2025

2/10 Terrible

English

Disliked: Cleanliness

Not a Good Stay

Room carpet was soiled and bugs in the bathroom. Pillows and sheets were not clean
Stayed 1 night in Jul 2025

8/10 Good

Dea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The staff was great, especially the front desk and breakfast staff. I didn't understand why the pool was padlocked at 7:30 in the evening. I was somewhat concerned about the area around the motel. It was kinda concerning for a grandma with young children.
Stayed 1 night in Jul 2025

4/10 Poor

Christy, Owensville, MO

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Picture online were decieving and not as nice.Bed were very hard and not comfortable and actually the foot of the mattress was higher than the head of the mattress similar to a "U shape". ice machine on second floor did not work and no ice on first floor machine. no laundry facilities. air condition never changed temperature even though I tried. Out side of property not very clean and it looks as it were to be gated with fence around the whole property but nothing to close at night to make more secure. Cart was broken around the edges.
Stayed 1 night in Jul 2025

8/10 Good

Melissa

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Breakfast is from 6am-9am my Kids Lo es the breakfast. The lady kept everything stocked well and clean! So many options to choose from I everything is old but it was good enough for us to sleep beds are kinda hard. We had dirty pillow covers. Restroom wasn’t cleaned thoroughly and even though I noted how many of us will be there we didn’t have enough towels but we just asked for some more. The Location wasn’t bad at all and didn’t feel unsafe.
Stayed 4 nights in Jul 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Kayla

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The person at the front desk was extremely rude , didn’t even care to help the problem. WORST HOTEL EVER!!!
Stayed 1 night in Jul 2025

2/10 Terrible

ricardo

Stayed 1 night in Jul 2025

10/10 Excellent

Hassan

Liked: Amenities
Nice
Stayed 1 night in Jul 2025

10/10 Excellent

Hassan

Liked: Property conditions & facilities
Nice hotel
Stayed 1 night in Jul 2025

8/10 Good

Quintarrius

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Tomika, lake charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Pranavi

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness

Place was pretty run down. Carpet was filthy.

Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in, industrial area, not bad. I felt safe but was cautious when going out
Stayed 1 night in Jul 2025

2/10 Terrible

Alana

Travelled with group
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Needs improvements!

The first room we were given smelled like smoke and the toilet wouldn't flush, so I asked for another room. The second room had a better smell, but again the toilet didn't work properly, and the bathroom door was broken. Some pros: The bedding was clean, and the breakfast was great. But overall I felt grossed out being in this hotel!
Stayed 1 night in Jul 2025

2/10 Terrible

Kimberly

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
Trisha was the best thing about this hotel. The facility is beyond dated and needs remodeling because there is mold in all the corners. Everything felt wet and old. Beds and sheets were clean but they were wet. I only stayed the night because i was exhausted and could not drive on and the clerk Trisha really tried to help us.
Stayed 1 night in Jul 2025

4/10 Poor

Brent

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stay was fine for a night but wouldn’t recommend for much longer. Mold on lamp and room felt damp. Also charged a $100 security deposit which I don’t believe was listed on the Expedia booking.
Stayed 1 night in Jul 2025

6/10 Okay

Michaela Joyce

Travelled with family
Its good but the smell of smoke is too strong
Stayed 3 nights in Jul 2025

6/10 Okay

Rebecca

Stayed 1 night in Jul 2025