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Reef Yucatan Hotel and Convention Center All Inclusive

3.0 star property

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Photo gallery for Reef Yucatan Hotel and Convention Center All Inclusive

Outdoor pool, pool umbrellas, pool loungers
Lobby
Premium Room, 1 King Bed, Ocean View | Beach/ocean view
Hallway
Sun deck

Reviews

7.6 out of 10
Good

Popular amenities

  • On private beach
  • All-inclusive
  • Bar
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
Km. 35.6 Carretera Progreso-Telchac, Telchac Puerto, YUC, 97407
  • Telchac Puerto Park
    ‪6 min drive‬
  • Telchac Puerto Lighthouse
    ‪7 min drive‬
  • Xcambó
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Ocean View

Standard Room, 2 Queen Beds, Ocean View | Down duvets, bed sheets

Standard Room, 2 Queen Beds, Ocean View

  • Ocean view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Garden View

Down duvets, bed sheets

Standard Room, 2 Queen Beds, Garden View

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Garden View

Down duvets, bed sheets

Standard Room, 1 King Bed, Garden View

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Sea View

Down duvets, bed sheets

Standard Room, 1 King Bed, Sea View

  • Sea view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Ocean View

Premium Room, 1 King Bed, Ocean View | Beach/ocean view

Premium Room, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Ocean View

Premium Room, 2 Queen Beds, Ocean View | Beach/ocean view

Premium Room, 2 Queen Beds, Ocean View

  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Reef Yucatan Hotel and Convention Center All Inclusive

Family-friendly hotel on the beach, with outdoor pool
At Reef Yucatan Hotel and Convention Center All Inclusive, spend the day on the private white sand beach where you can enjoy volleyball. Then return for a meal at one of the hotel's 2 restaurants.
Reef Yucatan Hotel and Convention Center All Inclusive offers 135 air-conditioned accommodations with free toiletries and a ceiling fan. Rooms open to balconies. Beds feature down duvets. Smart televisions come with cable channels. Bathrooms include baths or showers. Housekeeping is provided on a daily basis.
A private beach and an outdoor tennis court are featured at the hotel. An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Reef Yucatan Hotel and Convention Center All Inclusive. During your stay, you'll be close to Xcambó. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at Maalob Hanal, a buffet restaurant that serves international cuisine
  • Take a swim in the outdoor pool
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a private beach, an outdoor tennis court and basketball
  • 9 minutes by car from Xcambó
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Some rates at Reef Yucatan Hotel and Convention Center All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. After a day at the beach, enjoy amenities at Reef Yucatan Hotel and Convention Center All Inclusive such as a complimentary children's club, an outdoor pool and a children's pool.

There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers outdoor tennis courts, a garden and a terrace. Self parking is free.

This 3-star Telchac Puerto hotel is smoke free.

Maalob Hanal – This buffet restaurant specialises in international cuisine. Guests can enjoy drinks at the bar.
Balche Hanal – On-site rooftop bar. Open daily.

All-inclusive details

All-inclusive room rates at Reef Yucatan Hotel and Convention Center All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and select beverages included

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking

Land activities

Tennis
Volleyball

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Balche Hanal
  • Maalob Hanal

Things to do

  • Basketball
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Outdoor tennis court
  • Playground

Family friendly

  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 12 buildings
  • 3 floors
  • Banquet hall
  • Built in 1998
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Smart TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities will be closed during the winter:
  • Beach

Access methods

Staffed front desk

Pets

  • Pets: MXN 750 per pet, per stay, plus a deposit of MXN 2000 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 750 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Reef Yucatan All Inclusive Hotel
Reef Yucatan All Inclusive Hotel Miramar
Reef Yucatan Miramar
Reef Yucatan All Inclusive Hotel Telchac Puerto
Reef Yucatan Telchac Puerto
Reef Yucatan
Reef Yucatan All Inclusive Telchac Puerto
Reef Yucatan All Inclusive
Reef Yucatan All Inclusive Hotel Convention Center
Reef Yucatan Inclusive Telcha
Reef Yucatan Hotel Convention Center
Reef Yucatan Hotel Convention Center All Inclusive
Reef Yucatan All Inclusive Hotel Convention Center
Reef Yucatan Hotel and Convention Center All Inclusive Hotel

Reef Yucatan Hotel and Convention Center All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 255 out of 720 reviews
Rating 8 - Good. 211 out of 720 reviews
Rating 6 - Okay. 123 out of 720 reviews
Rating 4 - Poor. 72 out of 720 reviews
Rating 2 - Terrible. 59 out of 720 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Geraldine

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

omega

Stayed 2 nights in Feb 2025

6/10 Okay

Emmanuel

Travelled with partner
Liked: Staff & service
The hotel property is not well kept. The room was not clean. The ceiling tiles off the balcony were damage and was falling.
Stayed 4 nights in Feb 2025

10/10 Excellent

Karen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and food, room with a hammock, beautiful shower and warm water, nice pool, great music and not too loud, just enough fun.
Stayed 5 nights in Feb 2025

8/10 Good

Reyna

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for spending a weekend with your family
Stayed 2 nights in Feb 2025

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were great. The grounds are really impressive. Loved hearing the waves crash against the retaining wall. Some of the food was very good, some was just so so. They need better steam tables to keep the food warm. Also, this isn't their fault, but the road that leads to Reef Yucatan and other nearby resorts is ridiculous. It's like an obstacle course of potholes.
Stayed 3 nights in Jan 2025

8/10 Good

Ana Sofía

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Es un hotel pequeño, habíamos pocos huéspedes por lo que los alimentos eran limitados, pero siempre había un chef en el restaurante que preparaba lo que quisieras al instante. Las bebidas eran con licores de marcas no muy conocidas, y había poca variedad. El staff y el servicio fue muy bueno, con excelente actitud y disposición de ayudar.
Stayed 1 night in Jan 2025

2/10 Terrible

Marcos

Stayed 1 night in Dec 2024

10/10 Excellent

Cayle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciate the friendliness of the staff, I like that it isn't too loud except for a couple occasions like christmas dinner. I find it is a good value to be right beside the ocean and having all meals covered plus snacks and several drink options. Yes it is a bit of a drive away from Merida but that puts it close to wild flamingos.
Stayed 7 nights in Dec 2024

8/10 Good

Steven Mark

Liked: Cleanliness
Nice place. Secluded. Unpaved road entrance makes it quite a bumpy ride to enter. Saturday was understaffed. Too many events and not enough staff for good care. But, yet, still nice.
Stayed 3 nights in Dec 2024

4/10 Poor

Elianis

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Frederick

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Needs maintenance , also it doesn't have a pace to put our luggage or a table food wasn't good.
Stayed 7 nights in Nov 2024

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities
The main pool wasn’t working
Stayed 1 night in Nov 2024

4/10 Poor

Nieleidys

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
.
Stayed 1 night in Nov 2024

10/10 Excellent

Selene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service
Lo mejor es la atención del personal. El hotel requiere su mantenimiento. La playa está revuelta y destrozada por el ciclón.
Stayed 5 nights in Oct 2024

4/10 Poor

Jose

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This is not a 5-star hotel. The staff is nice and they try hard to provide a good experience but the property is run down and in need of desperate repairs. the location is not convenient, unless you have your own vehicle but the roads are in bad shape.
Stayed 6 nights in Sep 2024

8/10 Good

Valeria

Travelled with partner
Liked: Staff & service, amenities
.
Stayed 1 night in Oct 2024

4/10 Poor

Jared

Disliked: Cleanliness, property conditions & facilities, room comfort
no wifi in the room, pillows were absolutely ridiculous, drinks were weak, food was inedible. people were friendly for the most part
Stayed 1 night in Sep 2024

8/10 Good

Giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Adriana guadalupe

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Falta mantenimiento en las piscinas y habitaciones; por todo lo demás excelente
Stayed 1 night in Aug 2024

10/10 Excellent

Claudia Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Hilda Soraida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Neyma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Jazmin

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2024